HARGRAVE Custom Foundation Repair and Drainage Correction, was incorporated as HARGRAVE HOME REPAIR, INC. by Jerry and Margie Hargrave in 1986. Hargrave continues to be a family owned and operated foundation repair company, committed to the highest quality, most professional and affordable foundation repair in the community. Owners of the company are directly involved in the business as estimators, crew foremen, and office managers. The men installing our piers are long time employees of our company and are highly trained and skilled in all aspects of foundation repair.
20-25 employees. No subs. Cost is determined by the job. Steel piers used for both exterior and interior foundation stability. Lifetime, transferable warranty. Family owned and operated. Member of Foundation Repair Association. Rated A+ by the Better Business Bureau. Free written estimates.
Business highlights
38 years of trusted experience
Services we offer
Installation of Steel Pipe Piers for Foundation Repair of concrete slab foundations (exterior & interior). Polyurethane foam injection to raise interior slabs as an alternate to interior pier installation. Polyurethane Foam Injection to raise sidewalks, driveways, patios, pool decks, etc.
We moved into our house in June this year. We knew there had been foundation repairs done. We were concerned about the grout cracking around the tile in one of the rooms and the door not closing properly. I called the company that had originally done the foundation repairs, but could not get anyone to call me back. I was recommended to check with Hargrave. Randy arrived promptly at my scheduled appointment time. He was very nice and explained the things I should watch for. He took elevation measurements, but did not recommend any repairs at this time. I'll definitely be using Hargrave in the future if the need arises.
Description of Work: Randy inspected our home and took elevation measurements.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hargrave Home Repair Inc
While we are glad for [member name removed] that he got a good honest evaluation, we do not have anyone on staff named Randy. There ARE two foundation repair companies locally in Wylie with Hargraves as owners. It is possible that [removed member name] called the other company. Our company is Hargrave Custom Foundation Repair. If you are looking for us, specifically, please note that info. Our phone number is 972-442-5000.
Tonya V.
11/2013
5.0
foundation repair
+ -1 more
Prompt, professional and friendly. We had read all the great reviews here on Angie's List for this company and that is why we chose them. They did not disappoint, they are good people. I would definitely recommend them.
Description of Work: Repaired foundation / installed 21 steel piers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,400
Jerry L.
10/2013
5.0
foundation repair
+ -1 more
I had noticed some things that made me think I might have some foundation problems. Dan inspected my home and determined that the issues were not sufficient to require repairs. He was professional, polite, and helpful in explaining what he found. He also left some information on foundation care. I was impressed and will call him if the need arises in the future.
Description of Work: Inspected house for foundation problems.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Astra B.
09/2013
5.0
foundation repair
+ -1 more
Ver prompt, they allowed me to see what they were doing and how it is done, I watched how they lifted the house and saw the gaps between siding and brick closing well. They cleaned up very well, you would not have thought anyone had been working on the house (like you normally see with foundation repairs). The workers were very polite and pleasant to deal with. Will recommend to others.
Description of Work: Installed 4 piers to lift foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Judy C.
09/2013
5.0
foundation repair
+ -1 more
I was looking for concrete patio pouring. They are foundation repair. Dont make me fill out "other info" how about a choice of Work NOT preformed. I only called them on the phone. If you want more reviews. Make it easy
Description of Work: Nothing, they were mis-catagorized
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian F.
09/2013
5.0
foundation repair
+ -1 more
Initial survey was professional and quite quick. The proposal/contract was provided the next day. The original date was rained out, but the next day they showed up and dug in the piles for the jacking points. They installed the brackets to the foundation and then jacked up the foundation to level. The holes dug and refilled were small and the soil was replaced. The ground cover in my flower beds was re-planted. Overall, they did a great job, quick efficient, and quite open to answering questions as to just what they were doing. I really hope I don't have any more need for their services, but if I do need foundation work, I'll use them again.
Description of Work: They installed 8 piers areound the foundation and leveled the foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Mark R.
08/2013
5.0
foundation repair
+ -1 more
First let me say, that Tim James does the work on pier and beam houses for Hargrave's. He was fantastic. He quoted me the price and then ended up working on another corner of the house we did not discuss during the bidding process and he did NOT ask for more money. Many I talked to wanted to me spend much more money, Tim was practical in terms of his assessment of what the house needed. I am extremely pleased. I feel like I got tremendous value for my money. I will use Tim James again!
Description of Work: Installed approximately 10 new supports under my 100 year old house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Steve M.
07/2013
5.0
foundation repair
+ -1 more
Mr. Hargrave arrived at the exact time he promised. He was very friendly and professional. After looking at the concerns we had, he was very honest and told us that the problems were just cosmetic and would not need any foundation repair service. He took the time to explain what needs to be done to fix the problem. Very professional and honest! I would definitely recommend him!
Description of Work: Dan Hargrave came out to look at some concerns we had about our foundation settling.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle A.
07/2013
5.0
foundation repair
+ -1 more
I phoned the company to schedule an estimate. The ladies in the office were very pleasant. Because of where we live, they had a specific person they wanted to evaluate our house. Russ came out to the house to give us an estimate. $16,000 sounds like a lot but the other bids we received were much higher, as much as $25,000. They told us not to worry about covering everything, although we did cover the wall decorations/pictures we wanted to protect from dust. However, they had to use different equipment than they initially thought, so it was going to be much messier. They cover the rest of the areas & sealed off the upstairs area completely. The work was finished promptly & completely. Every door in our house now opens & closes like new. They cleaned the area after the job was completed & made it easy for the people to lay the floor. We did have 2 leaks after the repairs were done. They assured us that they would cover the cost of the leak if it was done because of their pier placement. We are in the process of having the leak repaired. I called Russ after the work was done with follow up questions. He was very receptive to our calls & told us not to hesitate if we had questions in the future. Overall, we were very pleased with the service we recieved.
Description of Work: Our house had settled in the center. They raised the entire foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
patricia L.
06/2013
5.0
foundation repair
+ -1 more
Actually contacted this company and another company 1yr prior and got estimates. Did not proceed at that time due to my finances. This year I got a 3rd estimate from another company. I decided to go with Hargrave because they seemed the most sincere and I was given a couple of options. The other 2 companies did not present any options and they both estimated I needed 4+ more piers than Hargrave had (for the entire house). The back of my home is where the major shifting had occurred. Although there had been some shifting in the front, it was minimal. I decided to take Hargrave's suggestion and repair the back with 4piers and wait to see if any further shifting occurred. The current evidence in the front of the house is a couple of sticking doors, which I can live with. I can always have the additional work done later, if needed. My kitchen is in the back of the house and I assume the shifting caused or at least contributed to my sewer pipe problems. Hargrave conducted the plumbing test after their repairs and highly recommended the plumber they use... That's another review ! While I can't "see" a drastic change, my husband says he can feel the difference when walking in the kitchen (no down slope), so I'm pleased with the outcome. The owner and crew were prompt, courteous and informative.
Description of Work: Foundation repair, installed 4 piers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,960
Kristi G.
05/2013
5.0
foundation repair
+ -1 more
Dan Hargrave came out to the house, took measurements, explained to us the process, gave us a professional brochure which contained names of reputable structural engineers they work with (or we could use our own), and emailed us a professional estimate the next day which included a detailed illustration of the piers they would install. We had three companies provide us with estimates. Hargrave came highly recommended by my co-worker and his wife. We chose Hargrave based on steel pier cost, Dan's professionalism, the design of the bracket which covered a greater area (rectangular vs triangular), one-time cost for a structural engineer to do his thing to both open and close permit, and the pressure test was included at no additional cost. Hargrave installed 18 steel piers. We had heard of a number of the structural engineers Hargrave was recommending so allowed them to provide the engineer. For permit purposes, Hargrave arranged for a structural engineer to take measurements before any work was begun and then after the work was completed. The work was completed in two days with very minimal damage to our landscaping. Also, once the work was completed, Hargrave arranged for the plumbing leak test to be administered at no additional cost. Dan Hargrave was very professional, patient, and personable. His office staff was professional, patient and friendly each time I called. The foreman, Roy, overseeing the job was professional and answered any questions my husband had. He was always very professional and patient with my neighbor, an oil rig engineer in a former life, who kept coming over to observe and ask questions. Although I hope to not have to call on them again, will not hesitate to do so should the need arise again.
Description of Work: Installed 18 steel foundation piers around the entire front and side of house, as well as, around the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Clara I.
05/2013
5.0
foundation repair
+ -1 more
I interviewed several foundation repair companies asking each of them the same questions so I could compare apples to apples. After the first company interview I didn't know whether to cry or throw up. I thought I was dealing with a used car salesman (no insult intended). Even though Hargraves' was inundated with requests due to the exceptionally dry conditions that year, they worked in my appointment in a short time. Mr Hargraves explained everything to me so that I could understand all the different approaches available to me as well as the cost. The brochure he gave me also informed me and allowed me to research further on the internet. They had done quite a bit of work in my neighborhood so were familiar as to how far down they would need to go to secure the piers which made me more comfortable that they knew what they were doing. They worked me in quickly for the repair as my schedule was extremely busy at that time. The crew was on time and did all the necessary repairs in one day with very little upset to the flower beds and yard. Any shrubs they needed to move, they replanted. I have definitely recommended them to my friends. I noticed that another of my neighbors has also used them since I had my work done. I especially liked that the guarantee is transferable when I sell my house.
Description of Work: One corner of my house sank approximately 2 1/2 inches resulting in some cracks in my interior walls as wells as cracks in the mortar outside. Hargrave installed 10 steel beams along the 2 sides of the house alleviating the problem and repairing the cracks in the mortar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Kyle R.
04/2013
5.0
foundation repair
+ -1 more
We contacted Hargrave through Angie's list on a Friday, heard from them on Monday, and scheduled them for that Friday. Dan Hargrave himself came out on time to inspect our house and meet with us. We provided him the engineer's report done when we bought our house 4 years ago as a reference point. He checked measurements all of the house against those from the engineer 4 years ago, and even though there is some cracking in our walls, and a couple of doors sticking, recommended against any foundation repair at this time. We maybe could have been sold a big repair package, especially if multiple bids came in with a similar recommendation, but this guy was a true pro, and told it straight. He said that we could just rehang the doors, and paint the cracks if they bother us, and that minor cracking is just part of living in Texas.
Description of Work: Mr. Hargrave came out to inspect our house and foundation and recommended that we not do any work at this time. He said, that if this was his house, he wouldn't do anything.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mehdi R.
04/2013
1.0
foundation repair
+ -1 more
Horrid. Garbage service. Garbage company.
Description of Work: These guys rescheduled initial appointment. Did not show up for the rescheduled appointment. I got no follow up call or reason other than 'we're real busy, we're sorry.' If you value your time, spend no more time than this review itself to know these guys are simply a waste of time. On a side note, I'm not certain how these guys got the reviews they've received, as they simply do not show up. I'm expecting a response here how they left a phantom message, or emailed or something. Nothing was done here. Too many other great company on here, to waste time. Move on to the next company PRONTO!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Hargrave Home Repair Inc
I am sorry, but I don't remember this person by name, or the appointment. Unfortunately, sometimes we do have to reschedule appointments. We don't intentionally just not show for an appointment though. If this really happened the way the person said, then we must have lost or misplaced the appointment slip and/or the posting of the appointment. And I do apologize to them if this was the case. It would make no sense for us to make appointments for estimates and then just not show up. We would never get any business. We have been in business for roughly 27 years, so we obviously DO regurarly show up for appointments. Dan Hargrave
Bobbie R.
04/2013
5.0
concrete repair, foundation repair
+ 0 more
The foreman was excellent. They were very professional. I had gotten bids, and they weren’t the cheapest, but they were very honest, and I liked what Dan had to say. I was very pleased with the work. They completed the work in a timely manner, and I was just 100% pleased with them! Something cosmetic needed redone with the grouting and they came out and promptly took care of it, and I feel comfortable that they will stand by their lifetime warranty.
Description of Work: They did the whole foundation for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
nathan I.
04/2013
5.0
foundation repair
+ -1 more
To date the service has been outstanding and very courteous. Job has not yet been scheduled, most likely to be done in March. Hargrave's employees did everything very professionally. There were no surprises and the information provided on the estimate were accurate.
Description of Work: Foundation check, estimate, and root barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Carol M.
04/2013
5.0
foundation repair
+ -1 more
They gave me good information and reviewed the previous work I had done with them. Nothing has changed in the area where they had previously worked but some shifting had occurred in another section of the foundation. The change was not very much and no evidence of foundaion problems were found in the house. The outside cracks in the brickwork was generally cosmetic.
Description of Work: Upon the recommendation of this companies agent I decided to delay the repair on my foundation. I have used them before and they were great. At this time the foundation situation is not bad and the issues with the masonary is cosmetic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard P.
03/2013
5.0
foundation repair
+ -1 more
I was very surprised and pleased that the inspection resulted in a recommendation not to do any foundation repairs at this time. While some movement was noted, it was considered minor and only cosmetic repairs (to cracks in sheetrock and sticking doors) were recommended. This opinion was also rendered by 1 of the other 2 foundation repair contractors I had inspect the property and confirmed independently by a structural engineer whose services I also retained.
Description of Work: Inspect slab foundation supporting 2-story home.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
03/2013
5.0
foundation repair
+ -1 more
Said that we didn't need any work done immediately, it would be more preventative. I really appreciated his honesty. I really felt good about that.
Description of Work: Foundation Repair
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nikki L.
03/2013
5.0
foundation repair
+ -1 more
We can not say enough great things about this company. They were prompt, professional, honest, and delivered what they said they would. Everyone we talked to in the office or on-site , including the Engineer and Plumbing Company, were courteous and professional. Every positive feedback you read on Angie's list about this company is accurate! We could not be happier with their service. Thank you Angie! :)
Description of Work: We had 12 piers installed. Hargrave was able to get the work done in one day. They did return the next morning briefly to finish replacing an area of our walkway - only because they did not have access to the bricks stored in the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jan D.
03/2013
5.0
foundation repair
+ -1 more
They were prompt, actually arrived early, knew what they were doing, and cleaned up when finished. A very professional company and will use again if needed. I just can't say enough good about this company. They are great!
Description of Work: I had severe problems with the door to my garage and utility room door; With large cracks from corner of doors up to the ceiling. They installed several piers and were able to level the area and get everying back in position. They even made adjustments on the piers they previously installed years ago. This is the second time I have used this company and highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
John W.
02/2013
4.0
foundation repair
+ -1 more
They arrived when they said they would & did a good job; except for not installing one pier. This created a problem with the engineer & Hargrave had to return to install this one pier. Other than that, they did a very good job.
Description of Work: installed 11 foundation piers & leveled house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Orene R.
01/2013
1.0
foundation repair
+ -1 more
I live in an area that has a history of foundation issues. I have a duplex which is attached only at the garage. The side walls of each unit are about six feet apart. The house attached had foundation issues that were repaired early last year. The house on the other side of me has also had repairs. So when I began getting cracks in my wall and ceiling I was concerned. I had previously met with two very highly rated companies on Angie List and was treated with respect and given a lot of information. I was looking forward to meeting with Hargrave for a third opinion to help me make an informed decision. I felt that Dan Hargrave was very dismissive of me and my concerns about my home. He was in the house about two minutes and at my house for about ten minutes and made a comment in a very snide tone as he got in his truck to leave. As a result I can never recommend this company for anything.
Description of Work: No services will ever be performed by this company and I will never recommend them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Hargrave Home Repair Inc
I am pretty sure I remember this lady and our visit because it was, to me, a strange visit. I took a brief look around the inside and outside of the house, as I often do upon arrival, and determined quite quickly that she did not have enough foundation movement to warrant any foundation repair. So I told her that I did not think that she needed any repair. She seemed not to believe me. She did mention that she had had other foundation companies out, but I don't believe she told me what they said to her. So, possibly, one of them had told her she needed repairs and she was confused by my disagreement with them. I don't know. We talked for several minutes about it. As I was leaving, the thing that I said to her was that usually when I told someone they did not need repair they were happy, but she seemed to be disappointed. And I didn't understand why. If I sounded dismissive or rude, I didn't mean to. She acted as if she was suspicious of me, and I just didn't understand why. Obviously, if I had thought she needed work, I would have been glad to give her a proposal. I am curious as to whether the other companies told her she needed repairs or not, and whether she actually had any repairs done.
Carl D.
01/2013
5.0
foundation repair
+ -1 more
I was very happy with the information that Russ gave me. I think he was honest with his evaluation and the explanation of the work that could be done if I wanted to have it done. The estimate that he gave me for the work to be done was very good. Although it wasn't the lowest estimate it wasn't the highest either. Linda in the office was very professional and helpful scheduling my appointment and the company as a whole was very responsive. If I need to have work done I will probably use this company.
Description of Work: I called Hargrave Foudation to have an estimate done for some foundation work because I have an outside door that won't open and a separation between the brick and the door to my drive-in garage door. The person (Russ) was on time and did an evaluation of the level of the house. He said he thought that the house was not very far out of level and wasn't sure that I needed piers installed at this time. He thought that the drought we had during the last 2 years has caused most of the settling of the house as well as just the normal setling of a fairly new house. Our house was built in 2000. He was very professional and answered a lot of my questions. Russ recommended that I wait to have any work done until we have a few rains and see if the foundation comes back to where it shoud be. He also recommended some changes to my watering procedures to help me. He did send an estimate for pier installation in areas of the house that he felt I was having the most problem. in case I decided to have piers installed to stabilize the foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret M.
01/2013
5.0
foundation repair
+ -1 more
Hargrave was recommended by our engineer. They were quick to respond, delivered as promised and very easy to work with. Absolutely thrilled. Their crew seemed to be very experienced.
Description of Work: We had seven piers installed around perimeter of your house to alleviate a few inches of settling and cracking seen on brick. These were the drilled metal piers to bedrock, not concrete piers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Foundation Repair,
Concrete Leveling
FAQ
Hargrave Home Repair Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Hargrave Home Repair Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Hargrave Home Repair Inc offers free project estimates.
No, Hargrave Home Repair Inc does not offer eco-friendly accreditations.
No, Hargrave Home Repair Inc does not offer a senior discount.
No, Hargrave Home Repair Inc does not offer emergency services.
Yes, Hargrave Home Repair Inc offers warranties.
Hargrave Home Repair Inc offers the following services: Installation of Steel Pipe Piers for Foundation Repair of concrete slab foundations (exterior & interior). Polyurethane foam injection to raise interior slabs as an alternate to interior pier installation. Polyurethane Foam Injection to raise sidewalks, driveways, patios, pool decks, etc.