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Jeff's Westside Plumbing

Plumbing, Water Heaters, Lawn Irrigation,

About us

Additional contact name - Jeffrey Gregory Foght. Senior Citizen and Military Discount

Business highlights

32 years of trusted experience

Services we offer

Full Service Residential Plumbing. Commercial Plumbing Repairs.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 161 reviews

Natalia V.
05/2012
5.0
plumbing
  + -1 more
They were very prompt and came right away. They ordered the pump and it came in fairly quickly, only a matter of days. Then They came and did the job. I was very pleases with their services. They had to do quit a bit of work. They had to remove the old pump and replace it with the new one. It has worked very well since.
Description of Work: Jeff's Westside Plumbing replaced a pump and some plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Bill L.
05/2012
4.0
plumbing
  + -1 more
It was fine. I was left with broken tile and damage in the ceiling below that I still need to have repaired, but the leak was fixed.
Description of Work: Repaired broken pipe in bathroom.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$167

Carolynn B.
05/2012
4.0
plumbing
  + -1 more
I called on Monday, they came Tuesday morning for two hours, and then left for lunch; so I could go buy a new faucet set. They returned and worked for 2.5 more hours. They were clean, very polite, and hard working.
Description of Work: replaced on sinks faucets, repaired a dripping sink, changed the cartridges on two showers. The thing that took longer than normal, was that some screws were old and had been stripped, prohibiting them to take things apart.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Charles F M.
05/2012
5.0
plumbing
  + -1 more
The team called in advance and arrived on timeThey listened to my issues, worked professionally as a team and completed the work in less than an hourIn addition they gave me some tips on addressing some odor problems we've having in one of our bathroom sinks
Description of Work: Installed new kitchen sink faucetRepaired leak in plumbing under kitchen sinkImproved drainage in bathroom sinkschanged out hose bib on outside plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa S.
04/2012
5.0
plumbing
  + -1 more
I found this company off of Angie's List and decided to use them. We had a problem with a faucet leaking. Hot water was pouring out of the bathtub faucet. The knob had come off but would stop with pressure on it. I had put pressure on it with a big text book. They were very responsive and came a couple hours after me calling. When they arrived the problem was found to have been fixed by the pressure I had put on it with the book. They did not charge me for coming over to evaluate the problem. They were very professional and I will use them again if needs arise.
Description of Work: I used Jeff's Westside Plumbing for plumbing services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven and Heather B.
04/2012
4.0
plumbing
  + -1 more
They showed up quickly and professionally dressed when we moved in and found that we needed a gas line for the dryer. We could not have expected a quicker response. It took several hours for them to run the line although it was not far at all. The guys were pleasant but their prices are much too high. Later we had them replace a sink. It was done quickly but again, their prices are too high. Pricing is the only reason we haven't used this company again.
Description of Work: Ran a gas line about 5 ft to the dryer and replaced a sink.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$900

Beverly D.
04/2012
4.0
plumbing
  + -1 more
It worked out well and I am happy with their services.
Description of Work: I hired him for plumbing services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet D.
04/2012
5.0
plumbing
  + -1 more
i awoke to water on the bathroom floor, found a leak in the pipes supporting the commode. called monday morning at 7:30 and the repair was completed before lunch. jesse hadn't seen a fill valve like mine before but was able to accommodate the repair inside and outside the tank. while they were here, had them also replace a hose bib outside. office staff was cordial and efficient, and plumbers were professional and cordial as well. will call them again with no hesitation and recommend them. hopefully other jobs would be addressed with the same professionalism that i enjoyed in this first experience with them.
Description of Work: replaced a hose bib outside the house; replaced the toilet fill valve and supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ANDRES I.
03/2012
5.0
plumbing
  + -1 more
Very professional. Very punctual. The plumber unclogged the line through the roof, because the main register is not apparent in the house. The line needs more work, but the main register has to be located first. The plumber suggested we locate the register first to save money buy having someone who charges less per hour find it and then calling them again.
Description of Work: Unclogged a sewer line. Very professional. The line needs more work, but the main register has to be located first. The plumber suggested we locate the register first to save money buy having someone who charges less per hour find it and then calling them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Janet A.
03/2012
5.0
plumbing
  + -1 more
I called Friday and they showed up about 9:30 Monday morning, did all the work and were gone in just over an hour. Very polite, very professional, got right to work and got the job done.
Description of Work: Unjammed kitchen disposal, fixed leaking laundry sink by replacing strainer and re-sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Kay B.
02/2012
5.0
irrigation systems, plumbing
  + 0 more
I called because none of the toilets in the house would drain. jeff called back and made an appointment later in the day. He arrived on time and fixed the problem very quickly.
Description of Work: Called jeff for plumbing problem all drains were stopped. The problem was main drain to street. Very prompt call back and service waqs complete same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Theresa C.
02/2012
5.0
plumbing
  + -1 more
.They are the plumbers I always call when I have a problem.
Description of Work: .They repaired my bathroom faucets that were leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald H.
02/2012
5.0
plumbing
  + -1 more
They are always on time and they showed up when they say they would.They are very professional company.Always available during the week.They will come back out and fix something if its not fixed the first time at no charge.
Description of Work: They came out to fix my toliet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ronald H.
02/2012
5.0
plumbing
  + -1 more
They are good and probably the best plumbing company out there .Always on time and show up when they say they would.Always available through the week.They get the work done.
Description of Work: They came out and fixed my toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce G.
02/2012
5.0
plumbing
  + -1 more
They are excellent. They are always on time, they are very professional, they do their job. They don't mess around, they get it done and it's very good.
Description of Work: Jeff''s Plumbing replaced a toilet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

George G.
01/2012
5.0
plumbing
  + -1 more
The toilet was not responding to plunging so I called Jeff's to come help. They were able to fix the clog. I have been using Jeff's for a long time and have always been very happy. He is very professional and always can fix our problems. They are efficient as well.
Description of Work: Jeff's Westside Plumbing serviced our clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Susan T.
12/2011
5.0
plumbing
  + -1 more
I found him on Angie’s List. I called him as soon as the office opened up because of the leak, and the guy was here in 30 minutes. His punctuality was good. We wouldn’t be able to live without water. I was thinking the work was going to cost me about $400. He saw the hose behind the washing machine. When I turned the water back on, he saw where the leak was. He told me how easy it was to fix instead of doing it himself. He told me it would be cheaper for me to buy it from one of the big retailers and replace it myself or through one of my sons. It would avoid all kinds of labor charge and stuff for me. He was right. He knew a lot about it. I had to just pay the house call, but that was it. I thought he was really honest. He didn’t actually perform any work. He just told me what he could do to save money. I would use him again in the future.
Description of Work: I used the services of Jeffs Westside Plumbing in mid May of 2011. Their contact person was Karen Foght. The guy who came out told me to get the hose that goes behind the washing machine from one of the big retailers. He told me to replace it myself, so it would be cheaper for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

steve K.
11/2011
5.0
plumbing
  + -1 more
Same day service. They only needed to unclog our toilet. But, they were able to make another repair for us while they were there; replacing PVC pipe for our outdoor irrigation system. Overall, the work was excellent and done quickly.
Description of Work: Checked for water leaking through the kitchen ceiling. Confirmed that it was not plumbing; rather, it was water leaking through bathroom tiles upstairs after it flooded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara H.
10/2011
5.0
plumbing
  + -1 more
Very Well. The only reason I gave them a B on quality is because I had to have them come back and add some more concrete to the slab repair and smooth it out so that it was even with the rest of the slab. They were prompt in doing this and got it right the second time.
Description of Work: Drilled through slab to repair leak in cold water pipe. Then them repaired the hole in the slab.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

L B E.
10/2011
5.0
plumbing
  + -1 more
I was pleased to get an appointment scheduled immediately. In my opinion, forty-five minutes is not shortly, however it beats anything longer than forty-five. In addition to clearing the blockage and the functioning of the toilet, Ramon rinsed out the tub. I was very happy and satisfied with the work done and the servicemen who did it. Thank you.
Description of Work: Had a problem with toilet not flushing correctly. The wastewater backed up into adjacent tub. I have no qualms about plunging a toilet, but back up caused me to decide that I need professional help. I consulted Angie's list. When I saw the ratings and comments about Jeff's Westside Plumbing and recalled seeing their trucks on my particular street , off and on, during the nine years that I have lived here, I decided to call Jeff's W P. The receptionist was very courteous and scheduled an appointment for that day - in fact, I had my choice of morning or afternoon. Around 2:15 PM, I got a call telling me to expect the work men shortly. Ramon and Hector showed up at 3 PM. I was asked if I knew where the outside access to the line was located. I replied that I had no idea since I had never had cause to need to know. They spent several minutes trying to locate said line, and finally found one toward the front of the house near the garage, almost as far from the blocked toilet as possible. They tested the one fully- functioning toilet in the house trying to determine the route of the sewer lines within the concrete foundation. Then they pulled their ladder off their truck and went up to the roof. After more examination of the plumbing vents on the roof, Ramon consulted with me, explaining that he thought that the most expeditious method of getting the plumbing back in service was to use a snake through the roof vent directly over the problem toilet. I asked about the possibility of using a camera to examine the plumbing, and was told that could not be done on this day, as the camera set up was back at the shop. I was also told that that examination would cost an additional fee ($200 was the amount mentioned). I asked Ramon the likelihood that snaking through the vent of the roof would work, and he seemed very confident. I agreed to the procedure, and they began the snaking through the roof vent. It took about 60 minutes to reach and clear the blockage. Ramon had come back into the house and determined the path of the sewer line by the vibrations of the equipment within. When questioned about any changes to brand or kind of toilet paper within the last month, as compared to the previous years, I replied that, yes, I had changed the brand of tp. I was advised to revert to the old stuff. After getting everything cleared up and the equipment all put back on the truck, Ramon told me that although clearing through the roof vent is not "Guaranteed" , it was his opinion that the problem was resolved, and if there was a recurrence that perhaps a camera examination would be in order. He also explained to me that the roof vent had been cut, to facilitate the use of the snake, and an adapter was used for the reconnection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Elva D.
08/2011
1.0
plumbing
  + -1 more
I felt I had been cheated by their lack of professionalism and lack of consideration for my complaint.
Description of Work: We own a rental house in El Paso. Jeff's Plumbing was called by our property manager to fix a leaking tub faucet in Jan 2010. They supposedly fixed it but in May 2010 the same problem recurred and again they supposedly fixed it. In August my property manager alerted me that this company had charged us several times for a repair that was not fixed. In Aug 2010 again they went to fix the leaking tub faucet. Altogether, we were charged approx. 750.00 for a repair that should have only cost between $100 and $200.00 if it had been done right. When I complained to the company in person, they were unresponsive to my complaint. The owner was supposed to look into it and call us but he never did. The secretary finally called and told us we did not have to pay for the Aug service call. I will never use them again.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$750

Response from Jeff's Westside Plumbing
Member, After reading your very offensive report, I decided to look into your very strong accusations of our company. After researching your account with our Company, I found only TWO (2) records of service to any of your properties, the first one was in December 2009 @ your property on Cronus, the second record, was January 27, 2010 @ your property on Sigama. The property in question: Siete Leguas, Jeff's Westside Plumbing has never made a service call to that residence. Then you proceed to say that we were back there in May 2010 and again in August 2010. I have Absolutely "no record" of these Invoices or Service Calls. And if I may clarify, the (1) Service Call/Invoice that was on January 27, 2010 for your property on Sigama, the Amount of that Invoice was for a Total of $210.00. Therfore, I think it is unfair for you to make such strong statements about our company. One question, I have is if you have such strong and angry feelings about the situation you say occured, why did you wait until August 21, 2011 to make your feelings known, especially on a site that you think could do harm to our business. Jeff's Westside Plumbing is a 3rd Generation Plumbing Company and has been in buisness since 1992. We base our business on service to our customers and if there is a problem with our service, we strive to correct the problem in a timely manner. If you have a property manager, that called our office and requested additional services, it could be under that persons name or they could have called another company. There is a company in El Paso called "Westside Plumbing", which could also be creating the confusion. I felt it necessary to explain our findings with your accusations, and at this point them to be not factual.

Kimberly S.
07/2011
5.0
plumbing
  + -1 more
I had a water leak in my basement that was flooding the downstairs. I called Jeff's Plumbing and Jewel arranged for me to get the service when I needed it. The guys showed up, ready to work. They were professional, thorough, quick and very respectful of my pets and my space. They even helped me move some valuable fabric out of the water so it could dry. The only slightely less than perfect item was a bit of miscommunication on the time. I thought they were coming at a specific time and Jewel explained, when I called thinking they were late, that it was 'after' that time, not "at' that time. However, unlike other plumbers I've dealt with, this miscommunication didn't become a huge inconvenience because when I explained why I needed it fixed earlier, she made the best accomodation she could and got them there in time to meet my schedule. I would only suggest that, in future, it be made clearer that they will show up "Between X and X" time. That way there is no confusion. What really impressed me was her attitude and the manner in which she respected my view and tried to accomodate my needs even after she explained her side. That quality is rare among contractors these days. I don't expect perfection from any person, but when an error or miscommunication happens, some understanding and compromise to help fix the problem is always greately appreciated. Price-wise, they were a bit more than some, but, personally, I felt I got a good bang for my buck. All in all they are without a doubt the BEST plumbers I have worked with in the El Paso area and well worth the price. I will definately use them again and recommend them to my clients, family and friends.
Description of Work: Replace a pressure regulator on the main water intake line to the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Jeannine J.
06/2011
2.0
plumbing
  + -1 more
I was very disappointed with the attitude of the woman on the phone- I doubt that there were that many broken pipes on a nice, warm day. And I certainly didn't appreciate her editorial about there not being any plumbers available in the whole city. I might call them again as I deal with a couple of businesses that work with them, but they will not be my first choice.
Description of Work: I called them when I had a broken pipe behind a wall. The woman that answered the phone was very flip and offered to send someone out the following week! I told here that that was too long as I had to turn off the water to the house to stop the flow of water. She then told me that every one was having the exact same emergency that day and I wouldn't be able to get anyone else out that day. I don't know why she had such an attitude. Needless to say, though, I was able to get another plumber out that day.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa P.
05/2011
5.0
plumbing
  + -1 more
Although I wanted a more efficient water heater, they only carried one brand and it was not energy star. Though I wanted a larger tank, they didn't try too hard to help me out - they just wanted to be out fast and they were. Perhaps the workers they sent weren't educated on options. Now, after barely a year the unit is noisy and will never be adequate. It did seem expensive but they were quick - which was what I needed. UPDATE: A few days after I posted the comment above, Jeff's Westside Plumbing contacted me and said that they wanted to fix the noise problem. Within 24 hours, a crew was at my house, calling the manufacturer about the problem and finding a way to fix it. Though it was just beyond the 1 year labor warranty, they fixed the problem at no charge, showed me how to reference the manufacturer information and let me know what was involved in the manufacturer part of my extended warranty. This company stands behind their work and their quick action shows the power of Angie's List! Lisa P.
Description of Work: Our 25 gallon hot ouwater heater broke and flooded several rooms. It needed to be replaced.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$995

Pamela P.
05/2011
5.0
plumbing
  + -1 more
They did a great job. They were professional, friendly, and punctual. They were fairly priced. I would definitely recommend them to others and use them again in the future.
Description of Work: They installed a new water heater in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4040 Doniphan Dr, El Paso, TX 79922

jeffswestsideplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Lawn Irrigation,
Heating and Air Conditioning,
Drain Cleaning,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Jeff's Westside Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Jeff's Westside Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Jeff's Westside Plumbing does not offer free project estimates.
No, Jeff's Westside Plumbing does not offer eco-friendly accreditations.
No, Jeff's Westside Plumbing does not offer a senior discount.
No, Jeff's Westside Plumbing does not offer emergency services.
No, Jeff's Westside Plumbing does not offer warranties.
Jeff's Westside Plumbing offers the following services: Full Service Residential Plumbing. Commercial Plumbing Repairs.

Contact information

4040 Doniphan Dr, El Paso, TX 79922

jeffswestsideplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM