Jeff's Westside Plumbing

Jeff's Westside Plumbing is my go to guy. I have used them several times and have never been disappointed. Two times for emergencies, shower faucet and water heater. Great work and fair pricing.

The first time is a good service but the second time was bad.

I chose to use Jeff's Westside Plumbing after learning the plumbing company I had used for many years had gone out of business. I was a little nervous about having to use someone "new". The office personnel were very polite and helpful, the repairmen arrived right on time after the office called 15-minutes ahead to let me know they were on their way. The two men were also polite and professional. We ran into a problem just as they were about to finish the installation as a part was missing from the kit I had purchased from a local home supplies center. They immediately offered to come back the next day, a Saturday, after I had resolved the missing part problem. After they left, I went immediately to exchange the faulty kit, called the office the next morning, and they sent the same repair guys out that morning. The new faucet was installed quickly, they cleaned up after themselves and gave me my bill. I was able to call the office with my credit card information so all was taken care of that day. I love my new faucet, and I've found my new plumbers!

Very well. On time. Plumber explained what he was doing in a professional manner.

Great. They showed up on time and had the work done quickly.

Arrived on time and finished quickly

Great! Arrived when they said they would and did a fine job.

I had a leak in my garage. I had called another plumber previously on the matter. That plumber couldn't figure out where the leak was and wanted to tear up the wall to find out. When I noticed there was water coming from inside the refrigeration unit, he insisted that it was too much water to be condensation. I decided to call these guys for a second opinion. It turned out that it was a clog of the condensation pipe. A very minor problem that required about 15 minutes to fix (not to mention no tearing up the wall). I highly recommend these guys. Professional, prompt, and honest.

Guys came on time, completed the entire project in a little more time than they'd estimated, but work was done well, no mess left behind. Couldn't be happier.

We had to have several pipes under the various sinks that were not installed properly like the elbows of the pipes.

They arrived the day after I called and did the job in a professional manner.

Workers arrived on time, were pleasant and knowledgeable, worked quickly and efficiently and cleaned up after themselves.

All problems were taken care of in one trip.

Jeff's Westside Plumbing agreed to come over on Monday (which was a holiday) as soon as we called, and got to work determining the extent of the damage and the work to be done. As the situation was complicated by the fact that a filled-in pool remained underground, the fix would not be simple. The supervisor joined them on the same day, to make the full estimate. They started the work on Tuesday and completed it on Wednesday, so that the gas company could restore our service Wednesday evening. Everyone was professional, thorough, and hardworking (this was a huge job). They returned the next morning to fill in the dirt and do final sealing of several areas. The bill matched the estimate, exactly. We were very pleased with the timeliness, work, and value of their service.

Great - no issues came on time did excellent job

I smelled gas coming from the fireplace AND the water heater closet. I called in the morning but after all the trucks had left for other appointments. They told me they would contact the drivers and the first person available would come to house, but someone would call me within 15 minutes of arrival. Two service techs arrived about and hour and a half later. They found both leaks and began the repairs. The fireplace is made of brick and they had to jackhammer the bricks out to get to the gas valve. Repairs were completed about an hour later. They cleaned up both areas, showed us all the damaged parts and left. I'm very pleased with both the price and the efficiency of the workers. I'll definitely call them again if I need them.

The service guys were friendly and provided the estimate before working on project. However I was not expecting a service call fee in order to provide an estimate. The total repair cost was less than $20 more than the service call fee, so I requested they fix it that same day, and so they did. But do note that they would have applied the initial service call fee if I had them come back later to do the work.

I called Jeff?s Westside Plumbing to repair a leak at our water heater. The plumber looked at our unit and said that the repair would likely damage the water heater. He told us that we should instead replace it since it was already 10 years old and that this would cost around $1000. I called again a few days later after doing some research about water heaters. The woman that answered the phone became evasive when I asked for a detailed quote. She would not give me any specifics about the replacement unit, only that it had a six-year warranty and would cost around $1000. I decided to look for a company that would deal with me in a straightforward manner and asked her to cancel my appointment. Yesterday we received a bill in the amount of $95 for an ?Estimate Fee?! The appointment at our house lasted only a few minutes and they also refused to send us a detailed written estimate. The bill states: ?Leak at the water heater lines. Water heater is about 10 years old, suggested to customer to replace the water heater. Gave estimate for a new water heater $995. Estimate Fee $95. Please Mail Check.? Although I cannot review Jeff?s based on work that was done, I wanted to caution other members that this company did not give me the impression that they are honest or trustworthy.

their professionalism and responsibility were very good.

They were really professional, came out same day that we called them which was a Saturday. Very good job and a great value for what we paid.

They are a professional group of people, from scheduling to completion of work. I contacted Henry the manager?he is extremely helpful. Henry worked around my schedule to get the job done. I appreciate his assistance. Last year I had the entire water pipes (coming into the house done). This year I had the entire drains done. Hector?the plumber is awesome!!!He creates a plan to get the job done. He is very creative and is very helpful, and works around the house?s plumbing issues. Hector is a does a quality job. He replaced the entire drains of the house. He converted drains from old cast iron to PVC. He had to spend a great deal of time under the house?s crawl space. He also placed a new bathroom sink and vanity, which he had to return to do, since it was ordered it online. Hector was assisted by Carlos in completing the plumbing work. In conclusion, Jeff?s Westside Plumbing is an excellent plumbing company. I would hire them again and recommend them to anyone who needs a good job done correctly the first time.

On 6/12 I had Ramon from Jeff's Westside hook up a water conditioner with a by pass valve using pex piping & brass fittings. Ramon's original quote for the work was $595 (sort of expensive but I went forward with it). BTW.. I was required to sign the quote and send it to them before they would schedule an appt. After Ramon finished the work I was handed a bill for $845. He said that he used more brass fittings than estimated and it took him longer to complete than he originally estimated. Gritting my teeth, I paid the bill. Charging me $250 more than the estimate when no additional work was done is one of the issues I have with this company. With what appears to be low balling an estimate to get the job and then sticking it to the customer afterwards is not what I would call actions of a reputable company. Besides charging more than the estimate, they didn't leave me enough room to properly insulate the pipes. They knew I needed to insulate them but yet they place a couple of the pipes & fittings right on top of each other making it impossible to insulate. Finally when I was trying to insulate what pipes I could access, I discovered a small leak coming from one of the fittings. So much for quality of their work! I?ve asked for their manager or owner to call me. Let?s see what happens. An unhappy customer!

Very good plumber. Responsive, timely, great service and fair price. Would recommend to anyone needing a west side plumber.

The office was very professional and good at scheduling the service even though it was close to Memorial Day. The technicians were professional. They showed me and explained that something was rotten at the base of the toilet. In other words, it wasn't something minor that I could have fixed myself.

Two men arrived on time and finished in under an hour even though they also had to replace a part. They were great and we plan to call them again when we need to switch back to the heater.