Jeff's Westside Plumbing

Jeff's Westside Plumbing answered the phone and quickly provided the steps to have them repair the leak. They had me schedule American Leak Detectors to locate the leak beneath the driveway. Jeff's Westside Plumbing then came later in the day and finished the repair. From first phone call to completed repair was just over 24 hours. The price beat a competing plumber's quote by 25%.

Found the clean out pipe that had been covered by a wall when the house was built. It was covered in brick from the outside and behind a drawer in the bathroom. Reworked it, cleaned the lines and left no mess. Also found where the new shower was leaking. Very pleased with their work.

They have done work for me in the past and have earned my trust. I did not seek any other estimates for this last job. The re-worked my connections and explained why it was leaking and were finished in less than an hour.

Will use their services in the future. They were right on time, professional, and quick. Also polite and helpful answering my questions. I am a happy customer! Thank you Jeff's Plumbing.

+I have had them do work for me several times. Every time I have used them I have been 100% satisfied. (I am a picky person). They do great work and clean-up when they finish.They were prompt and fixed it the same day I called. I Give them an A++ This is the only plumber I will ever use. Not the cheapest but reasonable.You get what you pay for.

I called them when my air conditioner began to blow hot air, and they were able to come the next day. They showed up when they were scheduled and called ahead. I felt the charge was a little high but when the new pump failed unexpectedly the next week, they showed up promptly and replaced it with no additional charge. I appreciated their professionalism.

We had gone to a movie. When we came home, the pest control company we use had attempted to stop a small leak in an outdoor faucet, broke off the handle, and started a flood. He cut off the water from outside, which rendered our air conditioner (swamp cooler) inoperative. We called Jeff's, and they sent a man as soon as they had one free, less than 1/2 hour. He replaced the faucet, again in less than 1/2 hour. The serviceman was quick, efficient and polite. We are pleased with the service and would use the company again.

They spent about an hour adjusting valves and all seemed to be working when they left. However the next time the sprinkler system went on my back yard flooded from the valve they had been working on. Water leaked so bad I had water everywhere. $145.00 for this service. I called back and they returned to tell me I had a bad valve which needed to be replaced, $135.00 for this service. Had they replaced the valve in the first place my yard would not have flooded. Had someone not been home to see it and shut the water off I don't know what the total damage would have been? They were on time and did get the job done at the end, but with two service calls and a flooded yard.

Perfect acailability, punctuality and great skill and efficiency. Ramon is a great and dedicated plumber and innovative (ingenious). He and his associate, Hector have always been on-time, neat, perfect craftsmen and have fixed all the needs of my old run-down house as to plumbing. Prices were eminently reasonable for the time, work, training and resourcefulness they demonstrated on this and previous visits. I recommend them highly.

it went fine-no problems encountered. would have liked a better break out of biil. By Dishwasher and by water valve.

My water heater has been leaking (unbeknownst to me) for I don't know how long. Discovered it last night. Called Jeff's Westside Plumbing this morning at 8a.m. (when they open) to see if someone could come out and check my leaking water heater. The woman immediately suspected I'd need to replace the entire heater and offered to have one put on the truck just in case. I told her hopefully it was just a spigot or the rod inside said spigot, but she said it sounded like the heater needed replacement. NOT the way to start (I try to be optimistic), HOWEVER, I really appreciate having "worse case scenario" brought up and a contingency plan in place. Not only did they have Rafa and Ruben available today, they were scheduled to come out between 8 and noon. For having just called at opening, I was impressed. Received a phone call at almost 10a.m. to inform me Rafa and Ruben were on their way. It was just a 10-15 minute visit, but Rafa assured me the board underneath, although wet, was sturdy and that it was just the spigot. They replaced the spigot and not even half an hour later, I no longer have dripping water. $95/hr is a bit pricey in my book, but with the service I received, the promptness and politeness (despite no hand shakes) I'm a VERY happy customer and will use Jeff's Westside Plumbing again. (I have had two other company's come out for other work only to have the work not completed and the uncompleted work, lead to other problems. Only wish the home warranty had called Jeff's Westside Plumbing first.)

I have used Jeff's Westside plumbing for many years. They are reasonably priced and have on time service.

He was responsive, knowledgeable, prompt, courteous and clean.

He reached down the air-conditioner for the year, and inspects the heating system for any irregularities that might happen and do repairs if necessary. Then turn on the heat. He made sure that the filters are clean. He is the one whom my parents used for 20 years. We like their service and they are always very responsive. In my parents case they always put the elderly up at the top of the list either for heating or for cooling. They always made sure to check if there is an elderly person in the house and then take care of you. So they are extremely responsive.

The tech/estimator showed up on time and provided an estimate with in minutes. Once I authorized the work the tech returned to start the work and later another tech came up to help him. The work took about 3 hours. The tech was accommodating, returning to complete the job after another company completed the tile work days later.

Clean, professional, polite workers. They did their job well and kept the job site clean. During the water heater replacement (installed on-demand system) they left for lunch. The hallway and location are not spacious, they did a wonderful job cleaning up and making sure we could get around until they got back. Jeff's came highly recommended from a long-time El Paso resident and I am very glad we used them. I will use them on future plumbing/heating jobs.

They were the only company out of 3 to come give me the estimate the same day and fix it promptly. Due to this promptness I was willing to pay a bit more money then it probably cost.

Fast, polite, efficient, and competent

They came out at agreed time. I wanted them to check out the pre existent sprinkler system on a house I had just bought. Theygot right to work and started up the system. They worked on it for an hour and got the system going. I was very pleased with the work and the professionalism exhibited by both gentlemen. Will use this company again.

Late arriving for estimate. It was evidenmt that they were not interested in a small job (Installing a sink in the laundry room).

We have used them for years and they have always been very good. Their prices are extremely competitve. They are highly knowledgable and there is never any hassle. I can't say anything negative about this company.

Very good work. No follow-up problems. I changed plumbing companies to this one because the plumbers I used before were doingvery poor work and this resulted in some big plumbing problems. Jeff's fixed these problems and I have even had them come veryquickly on a Saturday when a large pipe burst outside and caused water damage in one of my bedrooms. I have nothing bad to say about this company and am glad I listened to another person's recommendation and started to use them.

Great! I now have a functioning toilet downstairs and a sink drain/stopper that closes and opens properly. My sprinkler system can be turned on again since my pressure vacuum breaker outside for my water valve to be turned back on. Works great and my roses can bloom more and my grass can turn green again.

I moved to El Paso 8 years ago and had used this company on more than one occasion for everything from leak repairs to installing new swamp coolers, and they had always done excellent work at a good price. Again, the original request was for a quote to install a natural gas heater for a pool. They came by in the afternoon and looked over the job outside, and then stated they couldn't give me a quote because they didn't know what had to be done inside the house, so I said lets go inside and look. We walked through the house and looked at all the gas connections and they made found 2 things that needed to be changed and they left. I expected to get a quote in the next few days, but to my great surprise I found these guys working at my house the next day when I got home from work. I should have stopped them right then and there, but because of the prior working relationship, and because they had already done some work, I let it go expecting the same price and quality I had received before. Two days later these guys still were not finished. I did get a bill for work done to that point for $2215 and I was floored. The pool company would have installed the heater, including the cost of the heater, for $3000, I was expecting to pay between $600 and $1,000 Jeff's to do this work. I said stop, don't do any more work, and comeback tomorrow with an itemized bill. Their bill consisted of: Billed for Cost of Materials plus time.1. Itemized Parts List......................................... $5352. Labor: 14 hours @ $95 / hr .........................$13303. Gas Pressure Test......................................... $1254. Tool Rental ...................................................... $125 Total $2215 I took this same list of material to Ferguson Plumbing Supply and was quoted exactly $300. After talking with neighbors these guys were at my house for no more than 8 hours - and they're still not done. I told Jeff's I'd give him $1000 or I'd see him in court. He took the $1000. For what it's worth, I hired another plumber who finished the job for $300 and said he would have done the entire thing in one day for $750. Jeff's said the digging of the trench took lots of time. A poor excuse. I was there when the electrician ran power to the same slab. The electrician had to breakup up a sidewalk, run 65' trench 18" deep just like the plumber, and then push wire through the conduit. He did three times as much in less than half the time. I heard that Jeff's had a change in management 2 years ago. I would definitely never use them again for anything, and definitely recommend finding a different plumber.

They were very prompt and came out right away. They ordered the pump and it got back fairly quickly, in a matter of days. Then they came and did the job. I was very pleased with their services. It was quit a bit of work. They had to remove the old pump and replace it with the new one. It has worked very well since. They are a little expensive but not excessively. They are an excellent company. They are a local company her in Elpaso. It is a little expensive, but well worth what they charge.