Work was done as promised, on time and very professional. He even handled the permit and inspection process.
Description of Work: Installed new gas line for stove and later water heater, where there was none.
Rating Category
Rating out of 5
Yes, I recommend this pro
David L.
09/2021
5.0
plumbing, drain pipe
+ 0 more
Charles was professional, friendly, and explained all our questions and showed us what was wrong. Would recommend to anyone looking for a plumber.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
David W.
08/2021
5.0
plumbing
+ -1 more
Charles , best plumber ever. He answers his phone , shows up on time, gets the job done & stayed on budget. Exceeded my expectations. Glad I called.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Juanita J.
08/2021
5.0
plumbing
+ -1 more
Great. Leak was found; very happy about this. This problem has been ongoing for a long time now. Charles responded to my request right away and took care of the leak problem.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary R.
07/2021
5.0
water heater repair
+ -1 more
Outstanding. Very professional and courteous young man. Will be put on my list for future reference.
Description of Work: Water Heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nikki P.
07/2021
5.0
plumbing, water heater repair
+ 0 more
Charles from Burl’s Plumbing is by far the easiest plumber to work with in the RGV and I would recommend him without reservation. He was very communicative and responsive. He was on time, respectful of my home, professional, and clearly knowledgeable. He was able to quickly diagnose the issue and offered to fix it right then. The prices were incredibly reasonable and we’re very happy with his work!
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Steven M.
06/2021
5.0
plumbing
+ -1 more
If you are in search of a plumbing contractor in the RGV, stop searching and call Charles at Burl's Plumbing. I have lived in the valley for 35 years and have never been more impressed with any provider more than Charles. If you are looking for an honest, trustworthy, professional plumber expert with an unbelievable work ethic, then stop searching and call Charles. He provides a free estimate, presents the possible options of solutions, and keeps the homeowner updated through out the process if any unforeseen situations arise. Charles goes above and beyond and will exceed your expectations. Call him, and never bother shopping around for a plumbing expert ever again.
Description of Work: Replaced water line from meter to house due to a leak in the PVC pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Angel G.
05/2021
5.0
plumbing
+ -1 more
Had a full repipe done from copper to pex in my home. Charles was the only plumber that actually showed up and on time! after calling several plumbers that lied to me he was the only one that provided honest advice and excellent customer service. He explained every bit of the process and was honest about the job. I would not hesitate in recommending burls plumbing.
Description of Work: potable line full re-pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,720
Gabriel A.
05/2021
5.0
plumbing
+ -1 more
Excellent job, very professional work. A++++++++ Charles Moon is my go to plumber from now on. I recommended him to family and friends as well.👍🏼👍🏼
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Lina G.
05/2021
5.0
plumbing
+ -1 more
It went well. Great job. Very knowledgeable in this line of work
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
nancy V.
04/2021
5.0
water heater repair
+ -1 more
Charles was very professional and knowledgeable. He explained everything he did and made improvements on the shoddy workmanship that caused our water heater to break down.
Description of Work: Water Heaters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Richard W.
03/2021
5.0
plumbing
+ -1 more
Job was performed well. Had forgotten one faucet. Company made the trip to purchase one more. Everything is working well
Description of Work: Changed out leaky washer cutoffs, replace 3 bathroom faucets and replaced 2 shower heads
Rating Category
Rating out of 5
Yes, I recommend this pro
Angela C.
03/2021
5.0
plumbing
+ -1 more
Great service. Knowledgeable and professional. Able to fix issue and gave a year warranty for parts. Will definitely recommend and use in future
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike G.
02/2021
5.0
plumbing
+ -1 more
Charles was outstanding, courteous, and professional. I will definitely hire him again. Great work and great person.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Dave A.
02/2021
5.0
water heater repair
+ -1 more
Didn't end up installing a new water heater because the house will go up for sale BUT if I were to have proceeded I would have chosen Burl's Plumbing for the job after receiving three other quotes. Should the old water heater quit working before the house is sold I would call Burl's. Mr. Moon is expert, professional, friendly and very informative. I have zero reservations recommending him and Burl's Plumbing.
Description of Work: Install New Water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale L.
01/2021
5.0
plumbing
+ -1 more
I called Charles at Burl's Plumbing for an emergency service to replace a shut off valve and install a new toilet. He was able to service my emergency within just a few hours of me contacting him. Very professional install and quality workmanship. He told me I'll be there at 3, and he was walking in the house at 3. Very courteous and pleasant. He performed the service, cleaned up the work site, and left it better than how he found it. The price paid for the work performed was absolutely perfect. I will recommend, without hesitation, Charles at Burl's Plumbing to anyone that asks me if I know a plumber.
Description of Work: Replace shut off valve and install new toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Dale L.
01/2021
5.0
plumbing
+ -1 more
Burl’s Plumbing is awesome. Very courteous and polite. Was on time and performed the work needed in a high quality manner. Even took the time to explain exactly what he was doing and why. Then he explained what I can do to fix it myself if it happens again. I would definitely use them again and recommend them for anyone needing plumbing services.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Corey S.
01/2021
5.0
gas leak repair
+ -1 more
Charles was a great professional and I would highly recommend him for plumbing jobs. He went the ‘extra mile’ to complete the job and exceeded my expectations. We will definitely use him for future opportunities.
Description of Work: Natural Gas Lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JC V.
01/2021
5.0
plumbing
+ -1 more
Absolutely amazing. Charles is So punctual it’s ridiculous. She told me she would show up at 3:28 PM or something like that and literally he was knocking on the door exactly 328 LOL. He is so professional he is so caring he is so respectful. I honestly considered him a very good friend because this is the second time he’s done work at my house. I would not have anybody else touch my pipes but him!
Description of Work: Plumbing Also appliance installation. Replace some pipes faucets etc.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jie O.
12/2020
5.0
plumbing
+ -1 more
Awesome job! Installation what done efficiently and cost-effectively. Gave us valuable tips on how to take care of various plumbing issues in our home. And such a lovely person to do business with.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Isaiah W.
10/2020
5.0
plumbing
+ -1 more
I would highly recommend. Charles was very professional and did such an amazing job. Looking for a plumber, give him a call you won’t be disappointed.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Richard P.
10/2020
5.0
water heater repair
+ -1 more
This is the best plumber I have ever hired. He knows his plumbing! He is efficient, courteous, knowledgeable, and cares about satisfaction by the customer. I would and already have recommended this 5 star plumber!
Description of Work: Water Heaters
Rating Category
Rating out of 5
Yes, I recommend this pro
Armando C.
09/2020
5.0
drain cleaning
+ -1 more
Fair price, pleasant visit, outstanding service. Enjoyed the visit. Will hire again, no problem. Will recommend too, as appropriate.
Description of Work: P-trap clear out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Othel F.
08/2020
5.0
plumbing
+ -1 more
Great, I love the new faucet! Charles was very knowledgable and explained everything to us. He was friendly and courteous, easy to talk to. His work was neat and proficient. If any plumbing problems arise in the future, Charles is our man. I would, and will, highly recommend him to any and everyone.
Description of Work: Plumbing - replacement of kitchen faucet and new angle valves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Marta D.
07/2020
5.0
plumbing, drain pipe
+ 0 more
We couldn't have asked for a better plumber. Charles installed our new kitchen sink and plumbing. His work was impeccable and showed craftsmanship that only comes from experience. He went above and beyond to help us and make sure everything was working excellently. Wouldn't go with anyone else.
Description of Work: Kitchen Sink installation and plumbing
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Service Categories
FAQ
Burl's Plumbing, LLC is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Burl's Plumbing, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burl's Plumbing, LLC does not offer free project estimates.
No, Burl's Plumbing, LLC does not offer eco-friendly accreditations.
No, Burl's Plumbing, LLC does not offer a senior discount.
Burl's Plumbing, LLC offers the following services: We provide professional service in; water heaters, fixtures, appliances, sanitary systems, filtration systems, potable systems, remodels and more.