We love our plumber and his services, he is very straight forward on recommendations, explaining everything, prompt service. Charles is like a family member to us and we have highly recommended him to our friends and neighbors. Everyone tells us he is a very valuable person, and trust him for what services he gives.
Description of Work: A new hot water heater, also new kitchen sink and fauset
Rating Category
Rating out of 5
Yes, I recommend this pro
Kim P.
10/2023
5.0
plumbing
+ -1 more
We have used Charles Moon several times! He is always a 10 star serviceman. He is kind, courteous, informative, always puts his service to customer first and takes pride in his work. Not many individuals remain with customer to continue service with them after payday but Charles will with everything within his power continues with satisfaction after his work is done. He is worth every dollar and we will continue to call Mr Charles Moon first! Beyond satisfied customer, Kimberly Pietrzak
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Bill G.
10/2023
5.0
plumbing, drain cleaning
+ 0 more
Excellent ! Charlie is very professional. Very skilled ! I would recommend him to anyone !
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kathy D.
10/2023
5.0
plumbing, water heater repair
+ 0 more
Our water heater burst Sunday night and he came out on Monday and replaced it a new one. He is so nice and personable and professional. I will definitely call him again for our plumbing needs.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Shannon H.
06/2023
5.0
plumbing
+ -1 more
Burl’s was quick to respond with a quote. Excellent and ongoing communication during the project. Would definitely hire again if needed.
Description of Work: I had a water leak on the out side of my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Reginald W.
05/2023
5.0
water heater repair
+ -1 more
The service itself was timely. He arrived on time and completed the installation on time. He explained what he was doing and why. He explained how to maintain the equipment. I am totally satisfied with his work.
Description of Work: Water Heaters
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrew M.
03/2023
5.0
plumbing
+ -1 more
Went well, plumber knew what he was doing , job was done quickly and for the price quoted .
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Jon H.
02/2023
5.0
plumbing
+ -1 more
Excellent work. Very friendly and timely. He explained the job, estimated the time and cost, then did it. Good professional communication skills.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Howard A.
02/2023
5.0
plumbing
+ -1 more
they are couteous professional and did the work as it is did the job in a timely manner
Description of Work: evaluated broken pipes ; fixed the pipes nder toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian H.
01/2023
5.0
plumbing
+ -1 more
A plus work! A very professional and honest gentleman.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Hugo D.
01/2023
5.0
plumbing
+ -1 more
Both my son and I have had work done by Charles, and he's been courteous, professional, through, and very reasonable in his fees. The work and materials are top notch. My son had a leak under his house, while I needed to get a leak fixed in my tub.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
hugo M.
01/2023
5.0
plumbing, water heater repair
+ 0 more
Charles is very professional. He worked to get the parts to us before the business closing & came on Saturday to get us back up & running.
Description of Work: Install water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Joe C.
01/2023
5.0
plumbing, water heater repair
+ 0 more
Very well. Charles was knowledgeable, explained various options to resolve my issue, was very clean and organized. He is efficient and a hard worker. Fair price for job.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Hilda L.
11/2022
5.0
plumbing
+ -1 more
New plumbing installed throughout entire house Charles did excellent work and always explained every phase of the job. His expertise and knowledge is astounding. I have used this company in the past and will continue to call them in the future.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary G.
11/2022
5.0
plumbing, water heater repair
+ 0 more
Install of hot water heater and bidet’s. Quick, professional, on time and extremely courteous. Takes time to explain any questions you may have. Would recommend and use again
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Garret A.
09/2022
5.0
plumbing
+ -1 more
The job had a LOT more than had been planned. We ran into about 40 feet of concrete that was hidden beneath the dirt, requiring a change of plans. The job took a bit longer because of the added work, but it was finished in an appropriate amount of time and was done great. All in all a great experience, and I will hire them again.
Description of Work: Main Sewer line needed to be run and attached to the city sewer tap.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Rudy G.
09/2022
5.0
plumbing
+ -1 more
Brilliant. Performed tasks professionally. Gave useful advice. Very pleasant experience.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Jose M.
08/2022
5.0
plumbing
+ -1 more
Excellent. Highly professional and definitely will use for future plumbing work.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
james L.
08/2022
5.0
plumbing
+ -1 more
It went well. He repaired my problem and also made it easier to repair if it happens again. The work was explained and I was told what was causing the problem and what needs to be done in the future.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Jose Z.
07/2022
5.0
plumbing, water heater repair
+ 0 more
Very well, very professional,knowlegable,friendly,and trustworthy
Description of Work: Water Heaters
Rating Category
Rating out of 5
Yes, I recommend this pro
Juanita J.
07/2022
5.0
plumbing
+ -1 more
Water leak taken care of as needed. Really appreciate the prompt and attentive service which was provided. Burl's Plumbing is my go to for plumbing services from now on.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Daniel R.
06/2022
5.0
plumbing
+ -1 more
I've had to hire this plumber, for 2 separate circumstances. On both occasions, the work was done not just satisfactorily, but in a professional manner. This is someone who is not only eager and motivated to work, but also explained what was what; how things worked and their purpose, as well as probable causes of a line break. I would highly recommend this plumber for a job well done.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Lillian R.
01/2022
5.0
plumbing
+ -1 more
Burl's Plumbing is the best! I highly recommend them. The plumber called before hand and talked me through step by step of everything he was going to work on. He emailed me a detailed invoice of the supplies and labor that was going to be done. When the day come to do the work it was exactly as he explained. Super nice! Super helpful! 5 out 5 stars! HIGHLY, HIGHLY, HIGHLY RECOMMEND.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Steven M.
12/2021
5.0
plumbing
+ -1 more
It's Friday night, and I have a urinal valve that has frozen wide open and water is just gushing non-stop. I had no choice but to shut off the water to the house in order to stop the waste of water. I called you on a Friday night after working hours just in hopes that you could possibly help me with my predicament first thing Monday morning and perhaps an outside chance on your normal day off on Saturday.. I was already dreading the thought of spending the weekend without running water and making endless trips outside to turn on and off the water every time that I needed to flush stools, wash hands, prepare dinner, and wash dishes. Much to my amazement, you were willing to interrupt your family time immediately and make the house call. And in your normal style you identified the problem, resolved the issue, and had me back in business well within the same hour of my call. this just shows what a professional, dependable, honorable, and good hearted individual you are. I am so glad that I have found you for your plumbing expertise for all of my future plumbing issues, but, Charles, I am even more fortunate to know you as a man of fine ethics, character, and kindness, and exceptional customer service . Thank you so much and I will look forward to recommending you to anyone that is in need of an expert in all areas of plumbing. Please feel free to provide my name and phone number as a reference in case that need should ever arise.
Description of Work: urinal repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee R.
10/2021
5.0
plumbing
+ -1 more
It was a quick replacement that went well especially since I personally was not able to source a new ADA commode for my elderly mother. Charles was also able to ensure that the seat was a slow close seat so my mother doesn't strain her back. His service quality and attention to detail is top notch! Would hire and recommend to anyone.
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Service Categories
FAQ
Burl's Plumbing, LLC is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Burl's Plumbing, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burl's Plumbing, LLC does not offer free project estimates.
No, Burl's Plumbing, LLC does not offer eco-friendly accreditations.
No, Burl's Plumbing, LLC does not offer a senior discount.
Burl's Plumbing, LLC offers the following services: We provide professional service in; water heaters, fixtures, appliances, sanitary systems, filtration systems, potable systems, remodels and more.