Work Environmental Systems Inc

Called back quickly after speaking with their weekend dispatcher. TJ was here right when he said he would be. He diagnosed the problem very quickly and repaired it immediately. I've used these guys several (three?) times and they're always courteous, on time, accurate with their diagnoses, and fair with their pricing. I highly recommend them.

The AC in the sanctuary of the church went out. A congregant recommended Work Environmental and TJ came out. He was very courteous and discovered that the unit needed a capacitor. The best part is that he found it was under warranty so we were only charged the service call. It took about 15 minutes and it is fixed. I will definitely use them in the future.

Great! Best response time, work and professionalism. TJ was quick to respond, very knowledgeable and professional and just an all around nice person. We couldn't have asked for anything better! Appreciate someone answering phones and timely response which is rare in todays world. Since it was 100 degrees outside and we have two labs that stay inside, and it was the week-end, we were concerned as to where we were going to stay as Hotels usually do not take dogs. We were fortunate to find Work Environmental and that they came out Sunday morning and fixed our problem and already cooled down inside. Thanks again to Work Environmental and TJ for their help! We will definitely, without hesitation, use Work Environmental again!

David showed up promptly at our set appointment time. We had already had another a/c company out for comparison to other quotes, etc. Right away, David made us want to give him our business with his candidness and knowledge for A/C. The first thing he noticed was how loud our a/c was in the house. He also actually turned on our a/c, which the other company had failed to do. What we most appreciated about David was the fact that he wasn't trying to sell us a brand new unit, etc like the other company had. He didn't come in and act like a business salesman. We felt like he truly was looking out for our best interest. He told us up front all the pros and cons of our existing unit. We didn't feel pressured to get a new unit but in the end we did for electricity savings. What a great company to choose! We will continue to give them our business.

Our AC would start trying to turn on, but would shut off after only 30 seconds or so. We called Work Environmental Systems and Gene came out the same day. He checked the unit (which is hung in the attic), said the unit was a bit out of alignment, causing the door to activate the shut-off switch, realigned the door, and the system worked fine for a day or so. It started doing it again, although erratically--it would shut itself off, then later would come on ok. I called Work Environmental again, Gene came back (same day) and said he would look further, because there seemed to be something else. He checked the thermostat, went back to the attic, door switch was ok, but found that the control board contacts had broken from their solder and were not making reliable contact. He replaced the control panel and we have been cool ever since. We have used Work Environmental since we moved to our home last September. They are very responsive, provide excellent service, and they stand behind their work.

I have used these guys before. Todd is a great tech that has serviced me before. My a/c went out at 10:00 pm and I needed after hrs service. I called and answering service said TJ (not Todd) was on call and he would call me in just a minute. 30 mins later, no call. I call her back and she says she will call him again to give him a minute. In another 20 mins, no call. I call her back and she says she will call him directly and find out what the deal is. An hour and a half later, she has never called me back and just blown me off. The "tech" never called either. I called another provider on the list who promptly answered the phone and came and took care of the problem. Unbelievable, I even told her upfront I was a repeat Angie's List customer.

They are excellent. Every time they have been here they have done excellent work. The technicians they send know what they are doing. I try to explain the problem pretty accurately before they come so they can diagnose the problem. They always diagnose it correctly and don't make any unnecessary trips. They are professional, on time, and friendly.

I have a seventeen year old air conditioning unit and was looking to replace it with a more efficient one. David (it turns out he's the president of the company) asked how the current unit is cooling, if it needed frequent repair, and looked at my electric bill to the see the base rate and the peak use in the summer months. He said the company's philosophy is to try to keep existing units running and replace them only when necessary or when there are obvious savings advantages. Based on the age of the unit, the electricity I'm using, the rebate offered by the utility company, and various other factors, David recommended that I not replace the unit at this time. He agreed to get me an estimate on a replacement just to give me an idea of what it might cost. I greatly appreciate the questions David asked and the time he took before he made his recommendation not to buy at this time. I think it shows a great deal of honesty and integrity that he would rather get the remaining use out of the current unit than sell me a new one. But when it does come time to buy, David and Work Environmental wiill be my first (and likely my only) call. Price is an important consideration, but the character and professionalism David showed are priceless.

house was hot, a/c not cooling. Made appointment with Work Environmental Systems. Owner himseslf came out. He arrived promptly, found the problem quickly and fixed. Very professional and courteous. Would recommend to anyone.

Todd Underwood showed up right when he said he would. He was very professional, polite, and an overall pleasure to deal with. He quickly identified the problem, went to get the part, and promptly returned and fixed the problem. I was extremely pleased with his work. You guys need to keep Todd around and pay him well. He is an asset to your operation!

Dave at Work Environmental had previously provided a quote. He inspected the unit, sat and explained the options of replacement and also encouraged other items to include (i.e., more insulation and attic wind fans) to help with energy efficiency. It was not a hard sell, and his price was fair. We have not decided to replace the unit yet, but if we do, I will use Work Environmental. I called back a couple of weeks later with an A/C problem, and he came out same day, repaired the problem and explained the repair. Prompt, professional and quality work. My second experience with Angie's List professionals, and I've been impressed with both experiences.

I called Work Environmental at roughly 9:00 on a Monday morning. I received a call at 11:00 that a technician was on the way to my house. By the time I arrived he had already tracked down the problem and even offered to replace the defective capacitor under warranty. The capacitor had been installed 2 months before by a different company. I was only charged for a basic service call. A++ Excellent Service!

The overall work was excellent. David came soon after we called and also showed up a second time for a call back. He was honest, helpful and reasonable. He explained what he was doing and gave us his cell number to call immediately if we had any problems. Our AC stopped working and we called, he showed up within the hour, quoted us the price of a new unit and explained we could fix our current unit with a kit. He installed the kit. It worked for a few hours and then it stopped. We called again and he returned and fixed the problem. It has worked for this month. We are expecting it to last for summer and hoping to buy our new unit new year?from Work Environmental.

I called them to have a fall (approaching winter) check up as the weather was nice and hadn't required heat or cooling in a couple of weeks. They were right out the next day and completed the check-up. Good folks!!

Great service with absolutely no hassles or grief. These guys are the best.

Wonderful experience; immediately felt trust in David's assessment/plan.

It didn't go at all! I've read your response and with two advanced degrees, I think I'm smart enough to read a phone book. I also drive past your company everyday and feel pretty confident that when someone answers the phone with the name of the company, I've got the right company. I have a hard time believing you document every single phone call - simply put, something slipped through the crack here. Considering the tone of voice she used, the woman I spoke with seemed pretty overwhelmed with the volume of calls she was receiving. I regret that you can't accept the fact that your agent made a mistake and it cost you a negative review. It also cost you about $1600 worth of business.

I have used them for years. They do good work which is why I keep calling them. They are very responsive when I call. They could get out here sooner. They know my system and so the next time they come out they are familiar with it. They have been able to solve any problem. Their price seem to be in line with other people.

Technician arrived on time! Took his shoes off to enter the house! Performed diagnostics and reported the problem. Provided tips to avoid the problem in the future. Repaired the problem and was gone within an hour! I would certainly recommend this company to every home owner.

Courteous, professional, skilled technician. Kept the appointment, arrived on time, did the work and cleaned up after himself. I'll definitely use them again.

Arrived promptly on the day they said they would, removed old systems and installed the two new systems over a four day period, which is what they said it would take. I was out of town for most of it and when I returned I could not tell they had even been there except for the new equipment. Very pleased with the installation and new systems.

They did a great job. They were very efficient and very helpful. They will continue to service our systerm.

It was discovered that this company is on the approved list of service providers by Atmos Energy as well. When contacted by phone, the company provided a brief description of the services available as well as the prices for each one. The technician was professional and arrived within the specified time frame. The tech explained what tasks he had performed during the tune up of my furnace and changed the home's programmable thermostat battery (which we provided). Thanks to signing up with the company's maintenance agreement, we can count on their assistance in the Spring to service the air conditioning unit as well.

I work out of town and needless to say this is when things breakdown around our house. My poor wife gets stuck most of the time with coordinating the repair work. Late Friday afternoon in the middle of July was when our air conditioner decided it was time to quit working. Based on the Angie list rating we contacted Work Enviromental Systems and they came out that afternoon, gave us a quote and installed the unit the following Monday. Between Friday afternoon and Monday morning Work Enviromental provided my wife with a portable air conditioning unit so she and our 2 lab/bloodhound mix dogs (both over 100 lbs) had at least one room to sleep and try to stay cool in. Because I am filing this report late I have forgotten the names of all the great folks at Work Enviromental that should be mentioned. We highly recommend this company for any A/C & Heating issues you might have, they were professional, prompt and courteous.

I didn't have a problem at all. It's the second time they've been out here. They came earlier for an unrelated air conditioning problem. In both cases, they were out the same day. The guy came and found the problem right away. It didn't go over an hour.