Work Environmental Systems Inc

We called Work Environmental for a second opinion, we had another company come to fix our air conditioner, after two failed attempts at repair they said the unit needed to be replaced. I called Work Environmental, they sent Dave out and in 5 minutes he knew what the problem was and repaired the system. This company is professional and very knowledgable and saved me from a new system and incompetent company. I have recommended them to all my friends,

Called on Monday. Tech was supposed to come out on Thursday. Called company at 5:00pm Thursday and was told they may still make it. Didn't work for me as I had to leave. Scheduled for Friday morning. By 12:30pm nothing. Called. Was told later in the day. Showed up on Saturday morning. Wasn't too concerned as I know this is a busy time of year. On Saturday, the tech cleaned unit and it seemed better for a few days. Then seemed to be failing again. Called to discuss and the man with whom I spoke spent several minutes on the phone reviewing the issue. He was very professional and I was pleased that he took the time to review the issue. Scheduled a visit for Thursday to recheck. Thursday, Friday, Saturday, and Sunday came an went with no show and no call. Apparently they lost the appointment. Discussed it with someone on the phone and his response was that it wasn't for a specific time. I would think that if it was for Thursday, it would occur on Thursday during what would be considered normal hours for this type of thing. I have wasted time with this and it ould have been avoided by simple, courteous communication.

I'd give them an "A" overall and across the board, except for quality, only time will tell. At this point I'd recommend them to family and friends. We had 2 guys out to replace the unit. The communication was very good.

Well, nothing needed to be done. They just checked freon and cleaned it, cleaned the outside unit, looked at the inside unit and stuff like that. They're installing a new air conditioning while the handy man is fixing the floor that's underneath the A/C now.

I'm continuing with them. They serviced the air conditioner and furnace a couple of times, and I'm pleased with them.

I've always been very pleased with them. He did find the problem with the venting, that he was able to fix without an extra cost.

Excellent - they even found a major gas leak in the furnace that could have been lethal to my family.

It was great. They were prompt, honest, efficient, and answered any questions I had. They taught me how to hose off the air conditioner. I am going to have them come back to service my heating system.

Problem solved. Great job, fast work, friendly polite representative.

They were very responsive. They came out and completed the work in a few hours. A previous contractor recommended replacing the unit. Work Environment Systems repaired it and saved me thousands of dollars. They are on my list of preferred contractors.

I had prior estimates that were similar in price, but the person i spoke with over the phone was not pushy and was very knowledgable. I knew what needed to be fixed ahead of time, and after explaining the issue he agreed that that the coil / drip pan was the issue, though never tried to sell me on it or other services i did not need- which i really appreciate. We set a date they arrived early and were very friendly and enjoyable to talk with and got right to work. They did a fantastic job and I really appreciate the service they provided. Thanks BD

Prompt; knowledgeable; thorough; nice; Got the jobs done and the results are fantastic.

The system was performing poorly and very very dirty due to neglect. We really thought we were going to have to replace it. Dave came out to give us an estimate (which he did) but he also gave us some invaluable pointers, and suggested we might consider cleaning the system instead. TJ did the actual work. I didn't get the name of the gentlemen who assisted but both were professional courteous and got the job done very quickly. I wish I had taken a photo of the ick that came out of the coil. So a giant THANK YOU to Dave and TJ and all the folks at Work Environmental. You are my "go to" number when I need HVAC service and this is exactly why.

I made an appointment a week in advance for the afternoon and was told someone would call on their way. I wasted my entire day off waiting for these guys and they couldn't at least call and let me know they weren't coming. I called around 4pm and asked if they were planning on coming out. The receptionist said I was "on the board" and wouldn't give any other information.

I've called Work Environmental a few times in the past, and have always had prompt and helpful service. This time was no exception. I was not in a hurry for my heat pump fix because temperatures have been cool, but David from Work Environmental came out the same day as my call. He diagnosed the problem and provided the needed refrigerant, and all is working well. So far all of my calls have been for fairly minor fixes, and each time Work Environmental has diagnosed the minor issue correctly. I'm impressed that they have never tried to up-sell me into something more expensive, although I'm sure a major repair/replacement will be needed sometime soon. They've done their job well and fairly, and they have my trust.

I had a good recommendation from a neighbor. I am really happy with them. They are very easy to work with.

Since then they have always been on time, cleaned,up, very pleasant, and reasonable price.

Provided great tips regarding filter usage.

The price for the high end equipment was lower than the competitors low end. The owner came to the initial meeting. He was very informative, I was told how to get a city rebate and was not pushy. The two workmen who came were very good, cleaned up the mess and did everything in a day. Good company.

David from WE came out and inspected my Unit and advised that it doesn't need to be replaced but TXV pump and the Zone board needed to be replaced. I ended up needing one of the inside pump to be replaced as well, however my Unit started to work just fine. After the repair.||I really liked WE's principle that they are there to repair the system and not to try to sell a new unit. They send me an invoice only after the completion of repair. ||They are very knowledgeable and did a proper diagnosis of what was wrong with my Unit. I'm glad I've found WE and I would always use them if I ever have any issue with my HVAC unit again. ||Thank you WE.

The coldest temps N. Texas has had in four years and my furnace was blowing cold air. I called them at 10:30 AM; the technician called me at 3 PM to tell me he was on the way. He arrived at 3:30, took care of the problem, and was gone at 3:45. I've had building maintenance experience, so I was able to describe what was happening. He, in turn, was good enough to show me what my problem really was, took care of it, and moved on. These are the kind of people that other service providers can learn from.

I have dealt with David, TJ, and crew for several years now. They have installed 2 AC units at my primary home, installed 1 ac unit and furnace at another home, and installed a furnace upstairs. The long and short of it is I am a landlord who needs good service and a Quality product. David is a character who is a straight shooter...haha. "no time for cheapskates"...Yes..I don't have time for Cheap (bad quality) either, and trust me Work Environmental sells Trane, the very best unit on the market bar none. Quality Product Quality Service at a Fair Price = Happy Customer. I will use them again.

Work Environmental was great! They were courteous, expedient, and took their time with me while giving me my quote. They gave me the time I needed, so that I did not feel rushed and hurried. They were professional and the price was very reasonable, and gave me great ideas to solve my unique problem within my budget. I will most likely be using them to fix my HVAC.

A/C went out and had 2 other companies come out, both wanting to sell us a new system. Work Environmental came out and said they could fix my issue for a fraction of the cost of a new system, but it might not last as my unit was old. I appreciated the full disclosure, the option and the lack of a sales pitch. They fixed the problem and we are still using the system 3 years later. I have called them out for other problems and each time the repairmen are nice, clean, friendly neat and professional. I give them the highest marks!

Work Environmental Systems (specifically David) was referred to us by a friend. I looked them up on Angie's List and was pleased with their ratings so I called them on a Sunday night. The answering service took a message and I received a call within a few minutes from TJ. He let us know that he had 2 more jobs that evening and that David could come out on Monday. He asked a few questions and advised us to turn the AC unit off so that we didn't burn out he capacitor and cause more issues. We really appreciated that direction. David contacted us the next morning and was able to come out to check out our AC. We were very thankful since it is August in fan he checked the unit to see how it was working. He noticed that it was not working at desired capacity and started asking about the electric bill, filters, freon, etc. He soon discovered a large hole in the upstairs attic AC that was causing the issue. He repaired for us. David makes you feel like he is looking out for your best interest and being proactive with preventative maintenance. He gave my husband some tips on the filters and even told us to quit paying $$$ for the expensive filters. He dropped by a box of filters on our doorstep the next day. We really appreciated the service and will be using WES in the future for preventative maintenance and repairs.