At Force Home Services we are all about the people. We want you to be comfortable with the people we send to your home. Sure you expect us to be technically skilled and we are, but moreover our technicians and installers are clean cut, friendly professionals that I am comfortable having in my home. I am the owner, Ron Strelke, and I have a family, home and business that I am very protective of and I want people around me and my family that I respect and trust. Those are the people we send to your home. We do not hire subcontract labor and we do not hire seasonal labor. We are a modest sized company with 15 team members including me. We service Northeast Tarrant County, Denton County and Collin County. We are not a low cost provider but strive to provide a true value for what we charge. We never collect until you are happy with the job we have done. Our goal is to have the opportunity to service your home the first time, our mission is to make you a client for life. Additional phone - (972) 436-2665. Additional DBA - AirForce Heating & Air Conditioning Inc.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.
The gentleman who came out to service a shower faucet was very knowledgeable and he explained to us on what was wrong with the faucet. They did not charge anything extra for the trip charge and was accurate on the time they spent. I was a bit unsure if they would just waste the 2 hours and try to charge me extra time, but that is not the case. He came right on time and did not waste a minute and fixed the issue within the 2 hours, we had to spend just a little bit on parts but to me it is negligible. I will definitely recommend such a deal to folks even if you don't have a plumbing issue, just buy them and keep them for future use. They come in very handy, the last thing you want to do is flip through angies list or yellow pages in the last minute. Some companies charge a lot and they have a minimum charge.
Description of Work: I bought a couple of coupons from this company and used them as I needed them for my rental property. The company is very professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Jeffrey B.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Scheduling was easy and they were able to hit both of my properties back to back. First my rental and then my residence. It was wolcoming to have the tech arrive at my residence and give me nothing but great news about the rental unit. He made me comfortable that he was going to to a complete inspection and only recommend things that are truly needed. The tech inspected the attic unit first and was very detailed. He identified a few possible upgrades/improvements but nothing that was being pushed as required now. We then headed otuside to check the exterior unit. He cleaned everything and helped me level the unit for better performance. Again, he pointed out areas to watch but said everything was fine. While we were discussing the unit and some airflow issues, he offered to go back into the ttic to check things out. He identified a damper that was closed that should not have been and corrected it. When leaving, he provided a clear writen proposal for the recommendations. I will certainly take these into consideration and contact Force should I decide to move forward. I will recommend them to friends and family if anyone needs HVAC work. (I think they do plumbing too!)
Description of Work: Air Conditioner inspection and tune up - "Big Deal" offer through angieslist.com.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Mary H.
03/2013
5.0
plumbing
+ -1 more
They did an outstanding jobs, they did more than I expected.
Description of Work: Replaced Faucets
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
PAUL T.
03/2013
5.0
plumbing
+ -1 more
They were great and I would certainly use them again.
Description of Work: They came to install a garbage disposal. Afterwards, there was an understandlable slight leak that appeared and I called them so they came back and fixed it at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee H.
03/2013
5.0
plumbing
+ -1 more
Services bough through an Angie's List Big Deal, Randy of Force Home Service replaced a dripping hose bib, a leaky toilet flapper, replaced a pvc 45 in attic and regreased packing on rear hose bib. Very courteous throughout repairs. Explained work being done inside and outside of home.
Description of Work: Replaced front hose bib Regreased rear hose bib Replaced toilet flapper in 1/2 bath Replaced broken pvc 45 in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
dave S.
03/2013
5.0
plumbing
+ -1 more
It was a great experience in every way. The master plumber, David,was gracious and professional and extremely helpful, fixing leaks and repairing several pipes and fittings.
Description of Work: A master plumber came out and worked for two hours, completing a number of projects that I had started, including the installation of several sinks, faucets and toilets. In addition the plumber helped me determine the location of a leak that I had been trying to locate for several months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sherry R.
03/2013
4.0
plumbing
+ -1 more
It was good except when I asked about an additional service (cleaning the air conditioner filter) you could tell he was not interested.
Description of Work: They checked heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Joann S.
03/2013
5.0
plumbing
+ -1 more
The repairs were done quickly and efficiently. Although the Big Deal purchased entitled me to two hours of plumber services, it was all completed in about one hour. He also gave good advice for other plumbing things that I asked him about.
Description of Work: This work was done through the purchase of an Angies List "Big Deal". The plumber fixed a clog in the kitchen sink and adjusted my outside hoses that were dripping from the connection to the faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Darren C.
03/2013
5.0
plumbing
+ -1 more
Force Home Services did a professional job. They were on time, were professional, and did a quality job. They arrived on time. I discussed exactly what was needed. The plumber went to work. He removed the existing toilets, unpackaged the new ones, and did the install. With one of the toilets, the flange was low and we needed a larger collar, which he had at a reasonable price. He also shimmed the toilet to make it level. Great communication throughout the process. It took longer than the coupon time and he charged a reasonable fee for the overage. I've done this myself in the past, and it is a real pain. I knew what needed to be done, and he did exactly what I expected. I would use them again.
Description of Work: Installed and leveled two toilets. Toilets were previously purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157.49
John S.
03/2013
5.0
plumbing
+ -1 more
Demone came out on a Wednesday and made a complete inspection of our heat pump. As I suspected, there were some serious problems with the unit as it had not been maintained properly. He made a list of recommendations as to the work required and we sat down together and decided on the ones that I felt were needed immediately. On Friday he returned with the correct filters and cleaned the indoor coil plus the drain line. The unit was filthy due to a previous service man using the wrong filter, which was collapsed in the unit, allowing the coil and blower to become clogged with dirt. I am most pleased with Force Home Service and Demone. Demone gave me several options as to filtration for the future and solid recommendations.
Description of Work: Inspect heat pump indoors and out, clean indoor coil, new filter. A very thorough and professional inspection! The original $39 service uncovered needed repairs which I feel were priced reasonably and performed in a professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Diane L.
03/2013
5.0
plumbing
+ -1 more
Extremely helpful. I called and they came immediately. Very professional, great price, friendly, go the extra mile for their customers. It was an excellent experience and I will definitely use them again.
Description of Work: Installed new fan in A/C Heat furnace and serviced A/C units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David B.
03/2013
5.0
plumbing
+ -1 more
I called their office to ask for an estimate to replace my garbage disposal. David called back within an hour and we made an appointment for the next day. He called before coming and replaced the disposal within an hour. He also helped me with a couple of minor plumbing dilemmas that I had been working on. He was very professional and knowledgeable, and I would hire him again.
Description of Work: David replaced my garbage disposal and offered some valuable tips for me to deal with some minor bathroom leak problems. He was on time, polite, informative, and efficient. I would definitely hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Robert K.
03/2013
5.0
plumbing
+ -1 more
The service person tried every possible to make it work, but they're just was not room. Rather than being upset he was very apologetic. He came a long way for nothing , but was cheerful the whole time. It was impressive
Description of Work: They tried hard but the area was too small. The serviceman was as polite as could be. Just from that experience I would recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
03/2013
5.0
plumbing
+ -1 more
We called them because there was a mysterious tiny amount of water in the middle of the kitchen floor (really minimal - only if you stepped on the edge of a tile did you get a little damp). They came out and determined that the water supply line - which was a copper line running from the sink across the room through all of the cabinets to the fridge. They replaced it with PVC-like flexible plastic tubing. The work got done quickly. The only tiny concern I have is with the price, but maybe it was appropriate for the amount of time spent.
Description of Work: They replaced the water supply line to the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Beth M.
02/2013
5.0
plumbing
+ -1 more
Randy arrived right on time. He went right to work explaining what needed to be done and provided the cost of the parts needed. He was professional and friendly. I would definetly recommend Force Home Services.
Description of Work: Replaced the ballcock in the toilet and the moen cartridge in the tub and shower faucet, making the bathroom nice and quite once again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44.95
Renae D.
02/2013
5.0
plumbing
+ -1 more
I was very impressed by the professionalism of the plumber who came out to work on my kitchen sink. When I answered the door the first thing he did was put covers over his shoes so that my floors were not affected by whatever might be on them. Then he came in and assessed the situation and gave me an estimate of how much it would be for him to do everything I wanted done. No surprise charges by the end of it. After I told him I wanted him to do everything at that price, he got to work. I sat at the kitchen table studying most of the time he was working so he could tell me what was going on as it was happening. He had to leave at one point to go get parts and at that point I left as well but according to my husband who was present during the rest of the work, he did an excellent job in finishing the work and explaining everything he had done.
Description of Work: I had new countertops and a new sink installed in my kitchen and when I went in to reconnect all the plumbing, I realized that I needed all new pipes due to breakage and non-standard fittings. I called Force Home Services and they were able to come out the next day to fix up my kitchen. The plumber that came out set up all new standard fittings under the sink, installed my garbage disposal, installed my new faucet and installed my drains. He also explained to me why our air conditioning condensation drip drain was so clogged up and upon replacing it, turned it around so it wasn't going through the disposal but connected it to the gravity drain, hooking up the dishwasher to the disposal so that any food that got backed up in there could be pushed out by the dishwasher. The cabinet under my sink looks much better and works like a charm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Scott B.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very pleased with the overall experience.
Description of Work: I used the $49 A/C inspection coupon, selecting Force Home Services based on a combination of price and Angie's List rating. I was very pleased with my service. The additional $50 was for a pound or so of freon, and for the installation of an float switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Christa D.
02/2013
5.0
plumbing
+ -1 more
It was a fine experience. I didn't have any issues. The only thing that concerned me a little bit. I had him come and check the gas hook up for the fireplace or the gas hook up on our porch for the grill. I felt that he didn't check the gas lines as thorough as it should have been. However with the plumbing work went fine.
Description of Work: A Big Deal for $99 for up to 2 Hours of Plumbing Work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard S.
02/2013
5.0
plumbing
+ -1 more
Contacted the company to schedule repair. They arranged for a plumber to come to our home the next day. David Miller, called prior to arrival. In fact he pulled in front of our house the exact time scheduled. Requirements were quickly assessed; and, work completed in a professional and efficient.manner. During the entire time, completing the necessary tasks, David Miller was courteous and friendly..Force Home Services did a terrific job from answering the phone thru the completion of the job. Would recommend...and use them again..
Description of Work: Big Deal + Parts...Repaired leaks in the kitchen sink, faucet set and sink drain. Repacked outside faucet repairing a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Peter A.
02/2013
5.0
plumbing, drain cleaning
+ 0 more
Great experience. I had a few minor plumbing issues that I waited and used a 2 hour coupon. The plumber that handled the call came on time, was professional and addressed all my issues.
Description of Work: General Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Jason V.
02/2013
5.0
plumbing
+ -1 more
This is the 3rd and final plumber I called for emergency service to replace an outdoor spigot that was sheared off in an auto collision related incident in my back yard on a Friday afternoon. They responded quickly and professionally. The spigot was replaced and the water turned back on before dusk.
Description of Work: Outdoor spigot installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296
Jason V.
02/2013
5.0
plumbing
+ -1 more
I discovered water in a corner of the master bedroom (about a 12'x5' area soaked through the carpet and padding) on the previous Sunday. I tried to engage another company (the contractor assigned to my insurance claim on 12/20/12), but when they finally came out to look at it Tuesday they stated it couldn't possibly be related to my claim and did NOTHING! So, I called Force Home Services since my experience on 12/21/2012 was positive and their plumber was familiar with my claim. Wednesday: He had to cut into the wall in 2 places (1st where the paint was blistering to track down the source, 2nd where the actual breakage was). He didn't have all the parts he needed, so he had to return Thursday morning to complete the repairs. And, he explained that it most definitely is related to my claim since 1) the breakage was recent (clean - w/no calcium build up) and 2) clearly due to abrupt and traumatic movement of a stud through which the PVC leading into the T-junction ran too tightly. The insurance company agreed, and covered this repair as well as water extraction services performed by another company. Unfortunately, there are still holes in the wall and a large section of carpet padding is missing. But, that is for another review of the other company.
Description of Work: Diagnosed and replaced a broken PVC drain pipe T-junction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$434
kris H.
02/2013
1.0
heating & air conditioning/hvac
+ -1 more
I was connested to David. I explained what was happening with my furnace. I told him who I was, my address, etc.. He told me he would have a technician call me back at my number in 15 minutes or less. An hour later I called back and asked what was up, nobody had called me. He replied in a very sarcastic manor that "he is on a job and he cant call you until he is done! He has your information!" I asked if he had any idea how long it would be and got more smart mouth from him so I hung up. About 15 minutes later another guy called me back and said they dont service my area. I dont know what happened to this place but they used to take care of their customers. Steer clear f these guys. Don't waste your time. In response to their inaccurate response: I was told by David, who answered the phone, that they would repair my furnace that day with no mention that they don't service this area. They DO service this area, or they have their employees drive company vehicles thru these two subdivisions regularly. Notice no mention was made about the sarcastic, snide, and overall inappropriate way I was talked to upon calling back to see why no one had called me as I was told they would. If it was true they don't service this area ( less than 6 miles from their office) why would you leave someone just hanging without a call back out of courtesy? You have to actually obtain a customer in order to have one to work with that is a priority. Again, no apology for the attitude and behavior I was treated to, just a diversionary statement. Like I said, look elsewhere for professionals, because there aren't any here.
Description of Work: I have used this company before and they were good. I called today, saturday, after hours for service at 11:30 AM due to my furnace being out.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Force Home Services
As the customer noted in his review, we no longer service that area. The technician he was awaiting response from was with another customer and unable to return his call for 45 minutes. Our technicians number one priority is always the customer they are currently servicing.
Aliene P.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
The technician arrived on time and installed the new thermostat. I asked him to change the filter while he was inspecting the unit which he did. He had to leave and pick up the circuit board, then returned and installed it. I really appreciate the customer service this company provides. They are quick to respond to questions/concerns and appear to be committed to quality. In retrospect I noticed that they give a senior discount of 10% which, in the long run, I would have preferred to the 15% which the purchase of the service plan allows. But I can't fault them for my failure to read carefully and inquire about their policies beforehand.
Description of Work: I purchased an Angie's List coupon for a programmable thermostat installed and fall furnace tune-up ($89). In the meantime my furnace quit working, and I informed Force Home Services of that fact before the technician arrived. He found that a primary circuit board had gone out and quoted me a replacement price ($527). I had the option to purchase a service agreement via monthly payments ($16.95) which gave me a 15% discount on the circuit board (reduced to $447). Total expense: ($89 + $447 + $17 = $553 + monthly payments of $16.95).The comfort maintenance plan will cover an AC check-up in the spring and a discount on any further parts. The work was completed in one day. The next couple of days, however the heater did not appear to be producing hot air and I emailed the company with my concern. A technician was dispatched the day I sent the email (the same individual who installed the thermostat) and he discovered that the re-wired thermostat had been set in the wrong terminal, causing the air conditioner and heater to run simultaneously and in competition with each other. He fixed it and it is working to my satisfaction now.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$553
EVY B.
02/2013
5.0
plumbing
+ -1 more
He did everything i wanted, and was very professional and nice.
Description of Work: I purchased a big deal for up to 2 Hours of Plumbing Work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines
FAQ
Force Home Services is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Force Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Force Home Services does not offer free project estimates.
Yes, Force Home Services offers eco-friendly accreditations.
No, Force Home Services does not offer a senior discount.
Yes, Force Home Services offers emergency services.
No, Force Home Services does not offer warranties.
Force Home Services offers the following services: Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.