At Force Home Services we are all about the people. We want you to be comfortable with the people we send to your home. Sure you expect us to be technically skilled and we are, but moreover our technicians and installers are clean cut, friendly professionals that I am comfortable having in my home. I am the owner, Ron Strelke, and I have a family, home and business that I am very protective of and I want people around me and my family that I respect and trust. Those are the people we send to your home. We do not hire subcontract labor and we do not hire seasonal labor. We are a modest sized company with 15 team members including me. We service Northeast Tarrant County, Denton County and Collin County. We are not a low cost provider but strive to provide a true value for what we charge. We never collect until you are happy with the job we have done. Our goal is to have the opportunity to service your home the first time, our mission is to make you a client for life. Additional phone - (972) 436-2665. Additional DBA - AirForce Heating & Air Conditioning Inc.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.
This was an Angie's list Big Deal and it WAS a good deal. He did the repairs and work quickly and efficiently. If I would have had to pay for a plumber by the hour it would have cost a great deal more than this.
Description of Work: repaired outside faucet and removed inside bar sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Amanda B.
07/2013
3.0
plumbing
+ -1 more
The service I got from Force Home Services was okay. It was kind of long. He was here until almost 10:00 at night. I don't know. When he looked at something, like the showerhead started leaking. He was willing to leave it like that and there was just continuous. I was like, "Can you do something about that before you go?" He was very sweet and very accommodating, but I felt like I had to ask him to do things. "Let me go back to the truck. I'll be right back." It was just like a long time for minimal stuff, I thought. I was just like, "It's 10:00 and you're leaving." He said he was heading to the next place and I was like, "The next place?" I have no idea. He cut his arm or something. He got blood on my walls and was using my towel to wipe it. Everything seemed like a took a long time. He was here for three hours for minimal maintenance work. I shouldn't have had to go find you when you're leaving to say, "My showers leaking. It wasn't leaking before I called you. I know you checked into something that you don't want to do today, but I don't want a steady stream of water coming out." They got here a lot later than I thought. It was about 7:00 p.m. when he came. He was not good at explaining what he was doing to me. It was kind of frustrating. If you know what you're doing, just explain it, so I know what we're doing here.
Description of Work: I purchased an Angie's Big Deal to get some minor plumbing work done.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$99.99
Sue Ann K.
07/2013
1.0
plumbing
+ -1 more
NO SERVICE - rude in my opinion.
Description of Work: Booked the appointment and then unbooked the appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Force Home Services
I am sorry we do not service your area but our service area is clearly stated on our listing as well as on each AL coupon, Big Deal and Storefront.
Charlie C.
07/2013
5.0
plumbing
+ -1 more
Very well. There was one issue that we determined was not cost effective to fix at this time - other than that - everything went well.
Description of Work: Took care of miscellaneous plumbing issues we encountered after buying this home a year ago - leaky faucets, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Betty M.
07/2013
5.0
plumbing
+ -1 more
He was very nice and on time. He was knowledgable and would us again.
Description of Work: They installed a shower head and paid extra to fix our toliet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bill P.
07/2013
5.0
plumbing
+ -1 more
Everything went very well and it was top notch work. I would recommend them to others.
Description of Work: They replaced an outdoor hose faucet and did a plumbing inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jill W.
07/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I have a yearly contract with them where they come out and service the air conditioner in the spring or summer and the furnace in fall or winter. Also included in the contract is a plumbing check once a year. They do a great job. I have had difficulty getting air into one room and they have come out and looked at for me.
Description of Work: They came out and serviced the air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelly G.
07/2013
5.0
plumbing
+ -1 more
It went well. Force got here and assessed the problem, fixed it with little problem and left.
Description of Work: Replaced a part in bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Jason G.
07/2013
5.0
plumbing
+ -1 more
Purchase a 2 hour work coupon, and I only had about 30 minutes of work. My mistake, but the work was completed correctly and quickly. I'd use them again if needed.
Description of Work: Replaced water cartridge in faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sara W.
07/2013
1.0
heating & air conditioning/hvac
+ -1 more
I met at least 6 people that worked there from the 10 different times they had to come out. Everyone was extremely nice. Ron, the owner, even came out on 2 occasions to assist his crew because they had screwed things up so bad. None of them seemed to know what was going on though. They were sloppy with the install and only after I told them about breaking the trim around a door did they fix it. I finally (almost a year later) got my money back (about $250) for the quarterly maintenance plan that I paid. I obviously didn't want them coming out quarterly to maintain anything. I wouldn't ever use them again. I don't trust their judgement at all.
Description of Work: The 1st guy said my filter was in wrong. I let him know I did that the day before and it was acting up before that. They had another guy come out and fix a couple things. After I showed him my zone board, he said that needed to be replaced, as well. I paid for this service. The A/C unit still acted up so I called them out again. They then told me I needed an entirely new unit. I went ahead and replaced the unit. The A/C was still not working. They came out another time to repair the damage they caused when installing the unit. They came out again and replaced all of the the thermostats in the house. The guy didn't hook up the thermostat correctly upstairs so it caused the heater to run at it's hottest temp ALL DAY. I came home to dead houseplants, melted candles, and hot door knobs and walls. I'm very lucky that my house didn't catch on fire. That's how hot my house was upstairs. I have a thermometer that stops at 110 degrees and it was at least 110 in my house. They came out 2 other times after that. I eventually had to call another A/C company to assist them. They clearly didn't know what was going on. I have since had to pay another company $400 because the new A/C unit that Force Home Services installed wasn't compatible with my outside until. This was causing it to freeze up because the inside was working harder than the outside. That seems like it would be something they should have caught when they intalled the unit. Finally, after the new company fixed all of their mistakes, my A/C works like it should.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
$4,000
Response from Force Home Services
This client has very good reason to be frustrated. We did make numerous service calls to address both problems with our installation and to address pre-existing problems that were outside of our original scope of work but ultimately impacted the system operation. We service over 3000 clients per year and infrequently we have a situation like this where things go poorly. I believe the measure of a company is not whether they make mistakes but how they correct them when they do. Although we never satisfied this client (I consider that a failure on our part) we were diligent in our effort to rectify the situation.
Josh H.
07/2013
5.0
plumbing
+ -1 more
Water line had busted after hours and Force Home services came out within an hour of being called. the man who fixed it was very professional and explained everything he was doing. There was no wasted effort on his part or hidden fees and expenses. The work area was kept clean and he even was able to cut the sheet rock in way that was very easy for me to patch.
Description of Work: Repaired busted water line in wall that required a hole cut in the sheet rock and replacement of the copper line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
doug W.
07/2013
5.0
plumbing
+ -1 more
Fast, competent, friendly, clean thorough
Description of Work: Reseated toilet which had come unbolted, added filter to ice maker line and changed valve on other toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karen C B.
07/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
The serviceman found issues with both units. He performed the repairs. He gave me options regarding the repairs and I made the selection. He was professional, on time, he called when he was en route to the house. He wore covers on his shoes when in my house. He was very professional. I will use them again in the future.
Description of Work: I hired the company to service two air conditioning units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Richard L.
07/2013
4.0
plumbing
+ -1 more
Repair person arrived on time and replaced the broken pipe without any problem. Job was done quickly and is working fine.
Description of Work: Replace frost proof hydrant on back of house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$89
Joseph H.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were responsive, most reasonably priced and knowledgeable. I was happy with them.
Description of Work: They replaced both the air conditioner and the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Gary E.
07/2013
1.0
plumbing
+ -1 more
I searched for this company using my address. I purchased the big deal and requested a call to schedule. They called and told me they do not service my area. There were no disclaimers about service areas when I searched using my address.
Description of Work: Told me they don't service my area even though I searched for providers using my address.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Force Home Services
I am not sure why we are given an F because we do not service an area. We service Denton County and parts of Collin County. This is stated on each of the deals we offer. Businesses do not have any control over Angie's List search engine. If you typed in your zip code and our business popped up even though we do not service your area there is nothing I can do. We focus our service area on a fairly tight radius so we can service our customers within reasonable time frame.
Brittany P.
07/2013
5.0
plumbing
+ -1 more
The techs were very professional. They arrived on time, explained and showed me everything they were talking about and provided recommendations and pricing for those items. Overall, I was very impressed with the service provided.
Description of Work: I initially bought a big deal coupon to do an A/C tune-up and inspection on our new house. After some recommendations were made, the drain pan was un-clogged and a float valve installed to prevent overflow from occurring in the future should the drain line become clogged again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$40
Chris B.
06/2013
5.0
plumbing
+ -1 more
Everything was installed cleanly and the sewer pipes drained like brand new.
Description of Work: Installed new faucets in the bathrooms and snaked the sewer lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Didi H.
06/2013
2.0
plumbing
+ -1 more
I was not very impressed with Force Home Services. I paid the charges for them to do that every single time. I actually diagnosed the problem. I was so frustrated. I didn't even use all my coupons the first time. I lost the money of that. The first guy who came out was kind of a mess. I thought that he should have known how to check the different hoses but he didn't. There was a leak in those little things I pulled out of the kitchen sink to wash with. It was leaking from that but he didn't really look at that. I felt kind of ripped off a little bit. I called their office and they told me they would call me back but they never did. That's frustrating. I would never use them again. The second pair of gentlemen who came out were nice. The first guy I actually called off and told them to never let him come back again. He was lazy and he didn't want to look at anything. He wanted me to go to the store and get stuff.
Description of Work: The guys from Force Home Services came out probably two or three different times for their plumbing services.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
punctuality
1.0
$111
Thomas & Nancy O.
06/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
We had good service. I do have a problem with not qualifying for any discount unless it is done through Angie. By calling for the service direct there is no break in cost. Does this mean the service companies pay Angie'sList a finders fee, or some other type of payment ?
Description of Work: Repair AC and work to be completed on plumbing in couple days
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Pamela E.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
They have been very knowledgeable and their prices are reasonable. They are on time and reliable.
Description of Work: We have a maintenance contract with Force Home Services for our air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louis M.
06/2013
5.0
plumbing
+ -1 more
The plumber that came out was very professional. Did a good job and was very courteous. I have no hesitation in recommending this company for common plumbing needs.
Description of Work: Replaced 8 plastic bathroom shut-off valves using my parts. Also replaced two shower cartridges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Angela M.
06/2013
5.0
plumbing
+ -1 more
Force Home Services was punctual and they did a good job. I may have to pay $10 extra because of the kind of bolts they had to use in the old house. It was not a big deal.
Description of Work: I used the services of Force Home Services for the toilet. It was for two hours of plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jimmy A. L.
06/2013
5.0
plumbing
+ -1 more
Went very well, a little difficult getting the old hose bib out, but installation of new bib went smoothly. Didn't have to remove any bricks from the house. Good Job.
Description of Work: Change hose bib on patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54
John R.
06/2013
5.0
plumbing
+ -1 more
Arrived on time and performed service well. Good people to work with.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines
FAQ
Force Home Services is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Force Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Force Home Services does not offer free project estimates.
Yes, Force Home Services offers eco-friendly accreditations.
No, Force Home Services does not offer a senior discount.
Yes, Force Home Services offers emergency services.
No, Force Home Services does not offer warranties.
Force Home Services offers the following services: Heating & air conditioning maintenance & repair. System installation. Duct cleaning. Duct replacement. Air filtration systems. Radiant barrier. Plumbing. Fixture installation. Water heaters. Tankless. Instant hot water systems. Water purifiers. Water softeners. Garbage disposals. Drain clearing. Natural gas & propane lines & appliance connection.