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DCT Roofing Solutions Inc

Roofing, Gutters, Insulation,

About us

DCT Roofing Solutions Inc is a winner of Angie's List Super Service awards 2011-2017. DCT Roofing Solutions Inc is a full service roofing company that is family owned and operated. We have been serving the North Texas area for 26 years. We are "A+" rated by the Dallas BBB, and highly ranked on Angie's List. We are certified "Preferred Contractors" with the Owens-Corning Company, and certified/authorized in sales and installation of many other manufacturer's roofing systems. All of us here at DCT Roofing Solutions take great pride in our track record of having thousands of satisfied customers throughout the DFW area. We offer you the most competitive pricing in the industry, and the best personal, professional service that is unsurpassed in the industry. Give us a call today. Let our pros give you one less thing to worry about, which is one of the most important components of your home, the roof over your head. We greatly appreciate your business. Additional Contact: Moneeca Glasscock /President/CEO.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Exterior Painting, Siding, Fascia & Soffit Replacement & Repair, Screens, Solar Screens & Shades, Windows, Fencing, Ventilation, Seamless Gutters, Interior Painting, Drywall, & Blow In Insulation.

Services we don't offer

Production Built New Construction.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 141 reviews

Jason L.
06/2013
5.0
gutter repair, patios, roofing, screen repair, replacement windows
  + 3 more
I originally just needed to have some areas of soffit and fascia board replaced. I contracted with DCT for that service which turned out great. In the process of providing that service, they recommended I have my roof examined by an insurance adjuster for hail damage. Mike from DCT met the adjusters at my home and handled the entire process. New roof, gutters, window screens and patio cover were covered by insurance, installed by DCT and I couldn't be happier with the quality of the work and how easy it was to work with Mike and the team at DCT.
Description of Work: Replaced Fascia Board, Soffits, Gutters, Roof, Patio Cover, Window screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,800

Response from DCT Roofing Solutions Inc
Thank you very much for your business, and your kind words. Thank you for taking the time to do a report about your expierence, and our service. We strive to be the best in the business at our trade, and unbeatable when it comes to taking care of our customers. Please let me know if there is anything we can do to assist you in the future. We appreciate you as "our" customer. Thank you again. Kris Howard/Owner

Neusa F.
03/2013
3.0
roofing
  + -1 more
My experience with this vendor went very well for the roofing job. I found Kris to be responsive and very cooperative in helping us to coordinate insurance claim payment and services rendered. However, I regret hiring the same vendor to replace 2 complete fences around 2 other properties. The service there, quality and responsiveness was quite unacceptable. And, even after several attempts to have it corrected, we had to pay another vendor to remedy problems due to poor workmanship. The second experience only makes me wonder what was the quality of work on the first job, the roof. Because the roof is a job that requires more expertise and is harder to inspect, I find it difficult to judge the end result. And based on the experience with the fences I am less confident that the roof was quality work. Overall, I felt Kris had good intentions but poor follow through and a worker not qualified for the fence job. I trusted him when he said he could perform quality fence work but that was, probably, my mistake. I don't have the confidence to hire him again.
Description of Work: Roof emergency repair and, subsequently, complete roof replacement. Also, replaced fences for two other properties.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$11,000

Response from DCT Roofing Solutions Inc
As the member stated, everything was great on the roof project. The fences the member thinks otherwise. There is a very simple explanation for that. This member lives in California. We have never met. I don't even know if she has even seen these properties. The house that we replaced the roof on is just north of our office approx 8 miles. She has a property manager, Greg, that handles everything with the upkeep, collecting rent, coordinating with contractors, etc... We found him to be very easy to work with in every way. He left us keys to the property so we could get in to do a lot of ceiling and wall repairs and painting, as well as the roof work. When we were complete he met us and agreed everything was done properly and looked wonderful. We then got a check for the balance of the work a few days later in the mail from the member. One thing that shouldn't go unsaid is that when the member called us she had made a claim for roof damages with her insurance company and they denied her any repairs/replacement on the roof and the interior. I was able to get them to come back for a re inspection after I compiled extensive photos and documentation that there was enough damage to not only substantiate a claim, but I got them to pay for the entire roof replacement and the interior damage too. Her out of pocket was the deductible instead of ten thousand or more which she was going to have to pay. Everything worked out great for all. A few days later, She called me and asked if we did fence work. I told her that we have a fence professional that does our fence work on any of our projects that need fence repair/replacement. She told me about two other properties she owned that both need new fences. I told her I would be glad to let our fence guy look at the jobs and we would give her a quote. Then we find out the properties are in South Dallas in a part of town you would not even want to stop at a red light in broad daylight for fear for your life. Our guy went ahead and agreed to quote the jobs. We then find out these two properties have a different property manager we would have to coordinate with. The member was waiting on a quote from someone else who had already looked at the job earlier. We tried to coordinate meeting this property mgr to look at the jobs, but she no showed the first time and it wasn't convenient for her another time, so we looked everything over and came up with a quote for the west coast member/property owner. As our fence guy was getting ready to leave from gathering information at one of the properties, measurements, material list, etc... the property mgr showed up and immediately came at our guy and his helper (helper to watch his back and the truck, tools, etc... so they don't disappear) with rude sarcastic behavior. She wanted someone else she knew to do the fence work, and was very angry that we were going to do the projects. I informed the member that this property mgr girl was mad we were there, had a vested interest in the other people getting that job, and we were going to have big problems with trying to work with this property mgr because of the circumstances with the other contractor not getting the job. The member shrugged it off and said she would talk to her and tell her to cooperate with us. The situation with the property manager only got worse. Our guy endured irrational behavior from her (property mgr) throughout the process. Everything from racial remarks and innuendos, to her calling the owner/member with incorrect facts solely to agitate the property owner with us. Throughout the two or three day ordeal, this property mgr did everything she possibly could to make it hard on our fence guy(s) and stir the member/owner on the west coast up. After completion, she (property mgr) would call the owner on the west coast every day for 4 or 5 days with some issue she created about poor workmanship or inferior materials we used, and that we need to come re build the fences. On one of the occasions she stated to us and the property owner that they looked so bad we should re build the fences and stain them for free, just because. We went back out to the properties on 4 occasions to rectify problems that didn't exist, or the last time was one of the gates was out of alignment and dragging when opened. The tenants adolescent kids had been using it as a swing and bent a hinge. We straightened it up the best we could at no charge and officially washed our hands of this property mgr and the projects. The member got a fine job on the fences and agreed and paid us after I sent her photos showing a fine looking project. The problems all revolved around the property mgr that didn't want us there in the 1st place and she was going to see to it that anywhere and in any way she could derail the process, she would do it. And she did. No hard feelings but we wouldn't take on any other projects for the member that she was a part of either. Kris Howard/Owner

Connie B.
03/2013
5.0
roofing, skylights
  + 0 more
They arrived on time for both the estimate appointment as well as the day the work was performed. The scope of the work was explained well and questions were welcomed. In addition, the clean up performed after the job was completed was very good. I would certaintly use them for any future work.
Description of Work: Replacement of a hail damaged roof and removal of a skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from DCT Roofing Solutions Inc
Thank you very much for your business and your kindness. We greatly appreciate you as our customer, and we look forward to serving you in the future should the need arise. Thank you again. Kris Howard/Owner

moneeca G.
02/2013
5.0
roofing, siding, contractors
  + 1 more
I called DCT Roofing Solutions to get them to quote me a price to replace the roof on the building in the backyard that the previous owners insurance company didn't pay for when they did the roof on my home a few weeks prior. Kris came out and looked it over and gave me a price to remove the old shingles and replace them with ones to match the new roof on the house. He told me they would replace the trim on my chimney that was rotting included in that price as well. The price was very reasonable without the trim work anyway. The crew showed right on time and were ready to go to work. They were very nice and respectful of me and my property. They did a great job on the trim and on the roof. They both look wonderful now. The men cleaned up all of the debris and even ran a magnet all around my shop/building and picked up the stray nails! They were very careful not to get any caulk or paint on my patio when doing the chimney trim too. I can't say enough wonderful things about this company. From the owner, Kris, to all of the guys on the crew. They were all the most pleasant folks I have ever worked with on any of the multitude of home repair/reconditioning projects that I have had done over the years. Keep up the great work DCT Roofing Solutions!!! You have a customer for life with me!
Description of Work: I had DCT Roofing Solutions come back out and replace the roof on my backyard craft shop/storage building and replace some bad siding and all of the trim boards on my chimney. They were so wonderful to work with when they did my roof on the house and other storm related damages that the previous owner's insurance paid for, I definitely wanted them to do my backyard work shop/storage building roof too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Response from DCT Roofing Solutions Inc
Thank you for your report and words of praise. We greatly appreciate you and your neighbors, and your business! Kris Howard/Owner

paul L.
02/2013
5.0
chimney caps, fencing, gutter repair, insulation, roofing, screen repair, contractors
  + 5 more
After the last hail stormI I called DCT Roofing because we had a leak inside the house. Chris told me he would have somebody out within twenty four hours. That afternoon I recieved a call from him telling me that Paul could come out today. Soon after they showed up and did a full roof inspection and also documented all issues inside the house.Turns out I had a lot of hail damage. They were very thorough. Paul explained how they did business and it was very clear. When it was time to do the work; the crew showed up early and went right to work. They were detail driven, clean and very proffesional. The interior work turned out great! Cant tell anything had happened ! I reccomend this company highly. Professionalism and character was very evident. Overall it was a great experience, I only with they did plumbing, remodeling and flooring. I would hire them for every home need. And the agent has my own name
Description of Work: The company replaced shingles , chimney flashing, drip edge and some decking that was rotten. They also replaced all gutters and down spouts.They replaced all damaged screens and found that trim on chimney needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41,000

Response from DCT Roofing Solutions Inc
Thank you very much for your wonderful report. We appreciate having the opportunity to be of service in getting your home back in order. We will be here in the future should you need anything. Thank you again for your business and your kind words.

moneeca G.
02/2013
5.0
fencing, gutter repair, insulation, roofing, screen repair
  + 3 more
From start to finish, I couldn't have asked for a more pleasant experience. I recently moved to the area and didn't know of any reputable companies to hire for the project. I learned from a couple of neighbors of Kris and DCT Roofing Solutions and that they had a very good reputation. I met with Kris, the owner of the company, and Mike, the Vice-President, and they explained the whole process very clearly and were extremely helpful working with my insurance company. I have no experience in this process and had no idea what to do. They discovered many things the insurance adjuster initially overlooked, or just was seeing if they could get away with not paying to repair. Kris and Mike made sure that all of the damages were accounted for, and that my insurance company fairly compensated me to have them repaired. They have the same software the insurance company has so they were able amend my claim for supplemental payment from the insurance, and knew exactly what they were going to pay additionally even before the insurance company approved the additional damage payment. They were able to do all of the work on the claim so I didn't have to hire several different contractors and manage the whole mess of that. They're crew of workmen were the best! They were very polite and considerate, and they keep my property very clean throughout the process. I can't say enough great things about this company. They truly do take great care of they're customers. I will tell everyone I know of how relieved I am to have found this company. I would definitely use them again. Thank you DCT Roofing Solutions for a job extremely well done!
Description of Work: I had hail and wind damage to my home I recently purchased. DCT Roofing Solutions performed repairs on all of the damage the insurance company found to my home. They included: replacing the roof entirely, replacing the rain gutters completely, replacing several sections of the fence, cleaning and staining the new and old fence around the property, replacing 7 screens on windows on two sides of the house, and I had them install insulation in the attic up to the level it should have been at to gain efficiency and comfort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,500

Response from DCT Roofing Solutions Inc
Thank you very much for your review. We greatly appreciate your business and you as our customer. We look forward to serving you in the future should the need arise.

Linda B.
01/2013
2.0
energy audit
  + -1 more
Purchased the Angie's List Big Deal for $75 home energy audit. What I expected was a thorough inspection inside and out, looking at insulation in attic and elsewhere, venting, HVAC, weather stripping, windows and appliances. What I felt like I got was a not-particularly-thorough "guess-timate" more akin to a free estimate most contractors advertise. Because our attic access is in the master walk-in closet ceiling the opening is 2'x3'. The rep who came explained that he could not check the attic because he couldn't fit through the opening, but did a brief visual at the top of a ladder. Given that the attic is dark I don't feel he could have seen all he needed to do a thorough assessment. I didn't feel I got any value for my $75 and I did not hire them to do any work.
Description of Work: Superficial inspection of attic insulation and HVAC systems with recommendations and estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

Response from DCT Roofing Solutions Inc
Our "Big Deal" offer stated very clearly and plainly what was included in it. It was very simple. ATTIC INSPECTION OF INSULATION, INTAKE VENTILATION, EXHAUST VENTILATION, AND PROPOSAL OF WHAT COULD BENEFIT HOMEOWNER TO IMPROVE EFFICIENCY. The total cost to the homeowner was 75.00. I dont know what made this member think we would check her appliances!?!?!? Her attic situation looked better than 95% of the homes we have evaluated and we didn't see anything that would benefit her, therefore we didn't try to sell her anything To top it off, she waited for one and a half years to do a report. Unusual in many ways. We strive for 100% customer satisfaction and I wish she would have called us then and we could have cleared up what was included in the "Big Deal" she purchased.

Margaret S.
01/2013
1.0
roofing
  + -1 more
It was an incomplete process. See above.
Description of Work: This company, DCT Roofing Solutions, does not want my business. The day after the big wind storm in McKinney, I noticed that a number of shingles had been blown off. I contacted DCT on12/21/12 and I was told that Paul would drop by and look at my roof. He did so, the following week, but just when I was away from home on an errand. He called to say that I probably did not need a re-roof, but that he would send his estimator/expert to evaluate the situation on 1/7/13. The evaluator did not show on that day nor on 1/8/13. I have heard neither a word from Paul nor DCT since then. Today is 1/22/13. I contacted DCT Roofing based on their glowing customer reports on Angie's List. However, my experience with them turned out to be far less than professional.... an experience in disappointment and annoyance. 1/28/13 Additional information, in response to the company response. In response to comments from DCT, my annoyance has been with the lack of communication on your part. Numerous messages! Not so. I have never received a quote from your office, neither by phone message nor in person, and I did not give Paul two phone numbers - I only have one number. Paul called me directly after his appraisal of the roof, probably on the afternoon of 12/21 (another roofing company came in the morning). Unfortunately, Paul arrived late in the afternoon while I was out on a quick errand, but he did call to report his findings. He said that a re-roof was probably not necessary, but that he would send his evaluator for a final analysis. The next time I heard from Paul was on 1/3/13, when he told me that his evaluator would arrive on Monday. 1/7/13. I was home all day, but no one showed up. Paul called and apologized late morning on 1/8/13. His evaluator would arrive that afternoon. Again. no one showed up, nor did I receive any phone calls since then. Of course, I do make allowance for rainy weather, and rain was in the forecast on the 8th. One more thing, when I initially called your office, there was never a mention of a charge to perform an evaluation. What is the cost to have a roof evaluated? Am I going to receive an invoice from you?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DCT Roofing Solutions Inc
I guess this members annoyance with us was our numerous messages we left for them on two phone numbers quoting them a cost to repair their roof and to please call us and let us know if they had any questions or wanted to proceed with the repairs. We did show up on the 7th, however there was nobody at home. It did take us until then to get out there like we told them it would because we had the 4 consecutive days of rain and they understood that and said that was perfectly ok because they had no leaks. In fact, the repairs required are simple. I apologize if we annoyed them, however they didn't respond to several messages and were not home on the two occasions we went to their house, and they were aware and picked the time on each occasion. I don't know what else we could have done. We did not charge them for paul to go the first time she mentioned, nor did we charge them the second time on the 7th when I sent my lead man and a helper from my crew to make sure of our initial findings and do the repair on the spot if they were in agreement with the scope of work and the cost. After leaving 4 messages thereafter, I assumed they went another direction. I don't understand why they would say that we didn't show up and haven't heard from us since the end of December. It just doesn't make sense. We do take a whole lot of pride in our otherwise perfect "A" rating over the years, and this does sadden me I must say.

Sam K.
12/2012
5.0
fencing, gutter repair, roofing, screen repair
  + 2 more
I have nothing but good things to say about DCT Roofing. Mike Hayes is who we worked with and his professionalism and knowledge made the whole process very easy. The biggest difference with DCT and other companies is that Mike sat down with us and walked us through the entire process. He showed us a sample worksheet and insurance claim and step by step walked us through it from start to final payment. No one else did this. When they arrived at our house they knocked and let us know they were about to begin. It required 2 days to complete the roof and the crew was excellent. Kudos to Antonio! They did a very good job of cleaning up around the house. And on the second day the gutters and leaf guards were replaced by the time we got home. A few days after completion the fenced was re-stained quickly and efficiently. I hope we do not have to replace the shingles again but I would definitely have DCT Roofing do the work.
Description of Work: Due to hail damage our roof shingles required replacement. Other damage was found to the gutters, some screens and the wood fence. DCT replaced the roof, gutters and screen guards, screens and contracted to have the wood fence re-stained.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from DCT Roofing Solutions Inc
Thank you very much for your report and your compliments. We strive on every job to go above and beyond what any of our competitors do in professionalism, superior workmanship, and customer service. We will be here if you need us today, tomorrow, and in the years to follow. Thank you again! Kris Howard/Owner

Eric H.
12/2012
5.0
roofing
  + -1 more
The experience went well. Chris came out and survyed the roof for damage, since I had a roof leak over my garage. Chris spotted hail damage and wind damage on the roof of the house and shed. Chris also noted hail damage to the gutters. Chris walked me through the process of how to file an claim and how to work with the insurance adjuster. I received a new roof for the house and shed, as well as new gutters for the house. My actual cost was $380.00 after my deductible was paid. The roof and guttering were very well installed. The shingles are nailed to the roof deck, instead of stapled to the roof deck. (Most home builders use roofers that use roofing staples to install shingles, since these roofers are always low bidders. Shingles that are staples to the roof deck pull out much more easily during a wind storm that shingles that are nailed to a roof deck). Chris could have used roofing staples to maximize his profits, but he did not. Chris made sure I had a quality roof that will stand up to a wind storm. the employees were very professional and very fast. The entire job was performed in one day. Chris Howard is a very pleasant person and very professional to work with. I would highly recommend Chris Howard of DCT Roofing Solutions to anyone having to have a roof installed on their home or business. Eric Hale
Description of Work: DCT Roofing installed a new roof, since my roof had hail and wind damage from the 2011 storm season. DCT Solutions installed new roof for my house and my shed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from DCT Roofing Solutions Inc
Thank you for your compliments and praise. We do appreciate them, and more importantly, you as our customer. Without our customers, we wouldn't exist. Thank you again, and we look forward to working with you in the future should the need arise. Kris Howard/Owner

Chad C.
11/2012
5.0
gutter repair, roofing, skylights
  + 1 more
They were very professional and very responsive to questions. They were able to handle dealing with my insurance company including getting additional funds for damaged skylights not originally approved by the adjuster. The workers showed up on time on the day promised and took less time than estimated to finish the work. They cleaned up after their work leaving no nails or shingles behind. I would absolutely 100% recommend this company.
Description of Work: DCT replaced my roof, skylights and gutters after damage from a hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from DCT Roofing Solutions Inc
We appreciate you taking a minute out of your hectic schedule to do a report for us. Taking care of our customers is our #1 goal as a service business. Thank you again for your business and your kind words. Kris Howard/Owner

Dave F.
11/2012
5.0
roofing
  + -1 more
I called DCT based on their Angies list rating and proximity to the house. They came out and evaluated the situation and proposed a good, cost-conscience repair option. They were able to complete the work the same day as the evaluation. We have not received much rain since the repair, but with the rain that we did get, not leak was seen. They also provide a 1 year warranty, which no other contractor would do, which definitely was a good selling point and provides peace of mind.
Description of Work: I have a difficult roofing situation where the chimney (rough rock) joins into a roofline joint. I was given several bids, however the roof is old and close to being replaced, so I needed to evaluate the situation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from DCT Roofing Solutions Inc
Thank you for taking a moment of your time to do a report. We greatly appreciate it, and you as our customer. We strive to go above and beyond what our competition offers for warranties, personal service, as well as price. Thank you again, and don't forget us when you are ready to replace that old roof! Kris Howard/Owner

sherri W.
11/2012
5.0
insulation, roofing
  + 0 more
The entire process was great! Hearing countless horror stories from friends and co-workers dealing with storm damage I was very nervous to find I too had extensive damage. After speaking with several roofers I found on Angie's List I selected DCT Roofers. Kris and Mike answered all of my questions, scheduled and completed my repairs very promptly and were delightful to work with. The entire job including my additional requests for insulation and roof venting was done in one day. My new roof looks amazing and the 19 bundles of insulation Kris added to my attic have made an unbelievable difference! Kris also took care of scheduling a contractor to repair the damage to my fence which by the way now looks like new!
Description of Work: Replaced roof and installed attic insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from DCT Roofing Solutions Inc
Thank you very much for your wonderful report. We appreciate you As our customer and we appreciate your business As well. That installation will continue to pay you back over time from now on. In addition, People don't realize that your heating and air-conditioning equipment are having to work a third as much as they used to therefore they will Last considerably longer. Please let us Know if we can assist you in any way in the future. Thank you again! Kris Howard/Owner

Kevin P.
11/2012
5.0
roofing
  + -1 more
.DCT did an excellent job on everything and I have not found even one roofing nail or shingle part anywhere. They did a great job of cleaning up the property. Kim, the owner, is easy to work with and worked with my insurance company, which I found to be a frustrating experience.
Description of Work: I had my roof destroyed by high winds as well as windows broken and screens and storm doors ruined. Although DCT is primarily a roofing company, they replaced my roof and acted as my did all other work within my insurance companies adjuster allowance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from DCT Roofing Solutions Inc
Thank you very much for your kind words. We are very grateful To have wonderful customers such as yourself. Thank you again for your business and please let us know if we can be of any assistance at all in the future. Kris Howard/Owner

Craig L.
10/2012
5.0
insulation, roofing
  + 0 more
lCalled and spoke with Kris, and then Mike came out and dealt with the insurance company. Bottom Line: They did exactly what they said they would They were punctual They clean up was excellent The crew was very efficient I got badly needed insulation and a quality roof Would I recommend DCT to friends/neighbors - I already have
Description of Work: New roof due to hail damage and extra insulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from DCT Roofing Solutions Inc
Thank You very much For your business. We greatly appreciate you as our customer. Your continued satisfaction Is our ultimate goal. Please let us know if we can assist you in any way in the future. Kris Howard/Owner

Thomas I.
10/2012
5.0
energy audit
  + -1 more
Their job was punctual, accurate and on time. We had some insulation installed based on their inspection. That has lowered my cooling cost over the summer.
Description of Work: I purchased the deal for $75 for a Complete Attic Energy and Ventilation Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from DCT Roofing Solutions Inc
Thank you for your kind words. We are glad to have been of service to you, and I'm glad that you are more comfortable and saving money on your utility bills. That will continue to pay you back from now on. Another plus to that is, if your a/c is only running 50% - 60% as much as it did before, your heat and air conditioning system should last twice as long since it is only working 1/2, or so, as hard as before. Thank you again! Krfis Howard/Owner

Lorie W.
09/2012
5.0
roofing
  + -1 more
When I called DCT, I spoke directly to the owner. This was very different from the other companies I called who only allowed me to talk to the scheduler. Kris and I spoke about my house and he walked me through the process of what to do about the insurance money, etc as this was my first home insurance claim (this is my first house). While we spoke of many things during the conversation, the one word that stuck out to me was 'quality'. Kris must have said this word at least 10 times so I knew it was important to him. Paul came out to my house to look around and check out the damage. He agreed with the insurance estimate about what needed to be replaced (basically the roof, whirly birds and gutters) and wrote up a proposal for me. We went through it line by line and the only thing I had to do was choose the shingles. I finally settled on Certainteed Landmark shingles as they were the heaviest shingles and got a good review from Consumer Reports. There was an issue getting the shingles though as Paul informed me several times that their sources couldn't find enough to cover my house. Well, I started calling around and found someone south of DFW who had the color and type of shingle I wanted. When I told Paul this, he was on it right away and worked to secure the materials. Scheduling the job was a bit difficult as I travel extensively for my job and there were some weather delays. But when we were faced with another reschedule and I told Paul they couldn't do it the day they wanted (Labor Day) as I was out of town, he agreed to schedule it for that Wednesday. Aside from the difficultly with finding the materials and scheduling the job, the rest of it went very smoothly! Paul texted me to let me know the guys would be at my house at 7-7:30am the next morning and sure enough they were! The foreman, Mario, was super polite and didn't need much from me except power for their pneumatic nail gun. The crew consisted of about 4 or 5 guys who worked until 4pm. The were efficient in pulling off the shingles, putting the new ones on, replacing any decking that needed it (thankfully only one small part needed replacing), replacing the old vent pipes with new ones and installing the whirly birds. When they left you couldn't even tell they were here except by the color of the roof. :) There was no debris left, no nails to be found (so far) and my shrubs (such as they are) were just as good as before they arrived. They did do a bit of a job on the gutters, but as I was having those replaced, I didn't mind too much. :) The only B I gave was on price. It's not that they don't offer good value for the job--they do, but I thought the price of the shingles was a bit more than it should have been ($1170 more). This might not be their issue as I'm not sure how much they mark up their materials (if at all) when they get them from their source. But the work they did on my house and the way Paul took care of everything made it much easier to spend that extra $1170. :)
Description of Work: DCT Roofing replaced my shingles which were damaged from a hail storm in June 2012.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from DCT Roofing Solutions Inc
Thank you very much for your thoughtfulness and your time to do a report. We do appreciate that more than you know. On the subject of the shingle selection, the one this member chose is a great product that is relatively new to the market here in DFW. It is a Certainteed Landmark AR "Max-Def" (Max-Def stands for maximum definition). This is a laminated architectural shingle with a warranty of "up to a lifetime." The color selection is limited that the suppliers tend to stock. This member had an existing roof that was the bottom level, builder grade, 20 year 3 tab shingle that her ins co was replacing. We gave her the price that we had to pay of $1170 to upgrade from a basic shingle, to one of the best laminated shingles on the market. And as always, our guys did a spectacular job on installation and cleanup. I am very proud of our employees, and I love hearing words of praise from our customers about their workmanship. Thank you again for your business. We appreciate it, and we appreciate you as our customer. Kris Howard/Owner

Russell M.
06/2012
5.0
roofing
  + -1 more
Kris was very easy to work with. Everything happened just the way he told us it would. His crew started, arrived, cleaned-up, & finished just as he promised they would. He did all the leg work as far as coordinating with our insurane company; as they had missed including a storage building and a couple of other things in their initial claim approval. Kris immediately contacted them and got everything approved within a couple of days. We are extremely busy with running our own business and raising 3 kids.....Kris made the process easy & painless for us! Thanks Kris & sorry it's taken so long for me to get this posted.
Description of Work: Complete removal and roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Response from DCT Roofing Solutions Inc
Thank you for remembering! We will always try to go above and beyond what any of our competitors would do to make the process not a hassle, but a pleasurable experience for all. Thank you again! Kris Howard/Owner, CEO

tami H.
06/2012
5.0
roofing
  + -1 more
It went very well. They showed up when they said they would be there and finsihed when they said they would. Their clean up was great as I only found one nail and only a few minimal pieces of roofing debris.
Description of Work: Had DCT Roofing replace my roof from recent hail damage. Worked w/ Paul on this and he was very nice. They were professional and kept me in the loop the entire time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from DCT Roofing Solutions Inc
Thank you guys for your report. As with all of our family of customers, we greatly appreciate you as our customer, and your business! Kris Howard/Owner, CEO

Todd B.
06/2012
5.0
roofing
  + -1 more
I called DCT Roofing Solutions last month because I was tired of getting the run around from local fly by night roofing companies. I needed a full replacement after the a large hail storm six months ago, but held off on repairs until I could find someone that wanted to earn my business. I was impressed from the very first call when I talked directly to the owner. Within minutes of speaking with him, Doug (estimator) called me to set up an appointment! I explained to Doug that scheduling the job was going to be a challenge due to our 4 month old twins that needed to be relocated when the work was done. What really won our family over was the professionalism and expertise that Doug brought to the table. We awarded them the job and we couldn't be happier with the results and I am happy to report that CUSTOMER SERVICE IS NOT DEAD!!!! They also were able to fight for me with my insurance carrier to get some additional work covered! (gutters) The 6-8 man crew was uniformed, fast and very courteous Excellent service and quality workmanship Thanks DCT!!
Description of Work: FULL ROOF REPLACEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from DCT Roofing Solutions Inc
Thank you for allowing us to assist you with getting your home back in shape. We really do greatly appreciate you and your business. Let us know if we can be of any service to you and your family in the future. Our customers are the heart and soul of our business, and customers such as you make it a joy to be in the service business. Thank you again! Kris Howard/Owner

Tim D.
05/2012
5.0
gutter repair, roofing
  + 0 more
I called DCT Roofing Solutions about three weeks ago, they responded promptly (same day), provided contract for services the next day which I signed and returned same day and they began job about a week later and completed roofing job in one day and replaced gutters a couple of days later. Cleaned up after job was complete to the extent I could barely tell job was done other than a remnant of shingle and nail or two. Protected landscaping as I requested and no complaints received from my zero lot line neighbors. They worked through billing process with insurance company with no involvement from me. Overall, it was a very positive experience as I found DCT to be prompt (to say the least), professional and courteous in all interactions. Highly recommend.
Description of Work: Replaced roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from DCT Roofing Solutions Inc
Thank you for your kind words. We strive to go above and beyond with all of our customers, not just some of them. That's what separates us from our competition. We greatly appreciate you as our customer, and your business. Please give us a shout if we can ever assist you in the future. Thank you again! Kris Howard/Owner

Jim W.
05/2012
5.0
gutter repair, roofing, contractors, replacement windows, woodworking
  + 3 more
Simply don't see how it could have been done any better.GOD BLESS ALL YOU GUYS and THANK YOU SO VERY VERY MUCH !
Description of Work: OUTSTANDING WORK done for the Original Price estimated. DOUG AYERS, Sr Exec and our estimator, was our initial contactwith DCTS.MOST congenial, most willing to do additional research to answerquestions and HIGHLY KNOWLEDGABLE in his own right,He did an Outstanding Job ! 4/28/2012 --All work is complete and remarkably well done by professionals who all ask for feedback several times during the process. FIVE EXAMPLES:On the day after 15 plus tornados hit everybody south of Denton, TX and when I would been more than understanding for a delay as we were untouched ......our repairs started promptly ANYWAY.... JUST AS PROMISED. 1>Roofing: Hector's Crew (also Mario's who came soon after)showed up 45 minutes early ( I LOVE THAT) and I offered him a ladder at 7:15 am and he jumped at it,estimated they would be finished by 2 pm and was completed cleaned up and out ofthere by 1:15pm !:) and it was a flawless job with 3 turbines installed.These guys were professional, and thorough and FAST. 2>Gutter Guard person: ...one guy shows up and installs all the gutter guards inan area immersed in tree limbs and still got them installed and in less than 1 hour was cleaned up and OUTTAHERE ! Again, Outstanding performance. 3>WINDOW installers..this could have been a NIGHTMARE .. and we were TRULY BLESSEDby DCTS Owner Kris Howard who found us the wonderful couple who worked on HIS home, FERNANDO AND MYRA RUBIO, A.young husband/wife team showed up with our excellent double glazed window CUSTOM SIZED with Rubio and Doug's helpfor a 51" wide window where an old Frederick Window Unit was for 10 years on this 50+yr old frame, now aluminum sided home. This was the toughest because old homes are like reparing old cars..full of bad surprisesand we found rotted wood around the frame that required being replace and both inside and outside work had to be done. FERNANDO / MYRA are TRUE CONSCIENTIOUS PROFESSIONALS...CONSTANTLY SEEKING FEEDBACKand WELCOMING PARTICIPATION in judgement calls and personal taste, ie if we liked what he was doing, etc.He and I both drove in HIS TRUCK to Lowes to pick up exta lumber and sheetrock ..I took LOTS of picturesand what we thought would be straightforward started after lunch and went virtually NON STOP until 11:30 pm as a neighborlent me an industrial light to illuminate the area outside to work and facilitate clean up, resulting in anIMMACULATE job inside and out. 4>Lastly, when DCTS OWNER, Kris Howard shows up IN PERSON the NEXT DAY to perform the threshold repair that was our last item.....THAT was both impressive and VERY much appreciated.5> MY WIFE AND i WERE TRULY BLESSED IMPRESSED AND THANKFUL.THANK YOU ALL and ESPECIALLY.. DOUG AYERS, Sr Exec and our estimator, who stopped by, checked in regularly, did research to answer all our questions and and whose frankness, candor, thoroughness and professionalism and "knowledgebase" was GREAT IN anticipating problems and minimizing negative surprises made our OVERALL EXPERIENCE nothing short of OUTSTANDING !We look forward to using any and all of them again whenever we can afford additional projects !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,044

Response from DCT Roofing Solutions Inc
Thank you very much for all of your wonderful praise. As anyone who reads our reviews, can see that we go above and beyond what anyone else in the industry will do to make our customers feel this way. We are grateful for you as our customer and for your business! We are blessed with great employees from our guys in the field, to our installation crews, to the folks in the office. We have the best people, that's what makes us the best! Kris Howard/Owner

Shoban J.
04/2012
5.0
roofing
  + -1 more
. This is one of the most hassle free contractor that I have dealt with for a fairly big project. My insurance had agreed for a roof replaced and I had got bids from several contractors. Being rated highly on Angies list as well a high BBB rating were high on my list. Of all the contractors that I got a bids from, I was most comfortable with DCT roofing. For a reasonable prices, they agreed to upgrade my shingles to a class 4 shingles (I get a 25% insurance discount). In spite if the recent storms, my project was scheduled in 2 weeks. I saw a full crew of 10-15 perple working on my roof, and it was mostly done in a day. They had to do some minor cleanup the next day. Anytime I had a question, I was promptly responded to by Mr Doug and Mr. Kris. Enjoyed working with you. The roof stood good during the recent rains, and my hope is they will address any warranty issues, should they occur. Roof looks good now. I like the fact that I was able communicate directly with the owner and his accociate directly.
Description of Work: Replaced my roof Upgraded my roof with class 4 shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from DCT Roofing Solutions Inc
Thank you for taking the time to do a report for us. In this busy time that we live in, it gets harder and harder to find the time, myself included, to compliment a job well done. It seems it's easy to find the time to complain if we feel we didn't get our fair share though. I think that's just human nature we all have to some degree. We certainly appreciate the praise from our customers. We strive to make every single customer ours for life. Thank you again for your business, and we look forward to assisting you in the future in any way we can. Sincerely, Kris Howard/Owner

Courtney H.
04/2012
5.0
roofing
  + -1 more
Very pleasant experience. They were prompt and professional on getting out and going over all that they would be doing to the roof. They caught things that the insurance adjustor didn't and filed for more. This was totally headache free process being this wasn't my first rodeo with a new roof being this was my 4th roof from hail storms. I feel secure that my roof is snug as a bug. If I had a question and called them anytime they were very educational in explaining how they go about fixing things. I feel very confident with this company that I will for sure be using them again the next hail storm we get in Keller :)
Description of Work: Excellent service, very punctually and very professional. Doug came out to my house and went over all the insurance adjuster notes and we walked around and double checked things that hadn't been caught by the adjuster. He was very nice and made me feel that all will be taken care of with my insurance. Once my new roof was put on I couldn't even tell they were there since they did an excellent job on cleaning up. They were also super nice and made sure to check that my dog was safe in the backyard while they put the new roof on. Then Doug came back out to go over all on my roof and any concerns that I had. He reassured me that if I had any problems in the future that they stand by their roof installation. Yes, I have called him with questions on my shingles and he has always picked up the phone and was happy to let me know the answer to my concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Response from DCT Roofing Solutions Inc
Thank you very much for your business, and your nice words. Above all, we appreciate having you as our customer. We know you have many choices in choosing a company to take care of replacing your roof. We take a lot of pride in the fact that you chose us for taking care of the job for you. If you have any concerns, questions, or issues in the future, please do not hesitate to get in touch with us. We look forward to serving you with any and all of your roofing, insulation, and radiant barrier needs. Thanks again! Kris Howard/Owner

Shehzad A.
03/2012
5.0
roofing
  + -1 more
After reading excellent reviews about DCT Roofing Solutions, I called Kris up for some advise and consultation on my new project. Kris was very thorough, detailed and propfessional about it and took his time explaining how the process works and what pitfalls to avoid and what to do and what to stay away from. Even though I told Kris that we have already picked up a roofer but were just calling to make sure that we made the right decision and were doing the right thing, he was still very profressional and still took his time explaining me the process in detail. The best thing that I liked about DCT Roofing and talking to Kris was that throughout our conversation he never pushed me or pressured me into hiring him and let me make my decision on my own. If we had not already given the job to someone else, we would have definitely hired Kris to do our project. For any of my future roofing needs I am definitely calling Kris back and will happily refer him to anyone.
Description of Work: Advise given and the whole process was explained in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DCT Roofing Solutions Inc
Thank you for your kind words. If we can assist in any way throughout the project, don't hesitate to shout. We will do anything we can if you need us. Thank you again for the opportunity and you were a pleasure to visit with!

Contact information

1308 Teasley Ln Ste 258, Denton, TX 76205

http://www.dctroofingsolutions.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Insulation,
Energy Efficiency Auditing,
Unfinished Carpentry,
Windows,
Skylights,
Screen repair,
Siding,
Fencing,
Finished Carpentry and Woodworking,
Patios

FAQ

DCT Roofing Solutions Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

DCT Roofing Solutions Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, DCT Roofing Solutions Inc offers free project estimates.
Yes, DCT Roofing Solutions Inc offers eco-friendly accreditations.
No, DCT Roofing Solutions Inc does not offer a senior discount.
Yes, DCT Roofing Solutions Inc offers emergency services.
Yes, DCT Roofing Solutions Inc offers warranties.
DCT Roofing Solutions Inc offers the following services: Roofing, Exterior Painting, Siding, Fascia & Soffit Replacement & Repair, Screens, Solar Screens & Shades, Windows, Fencing, Ventilation, Seamless Gutters, Interior Painting, Drywall, & Blow In Insulation.
Production Built New Construction.

Contact information

1308 Teasley Ln Ste 258, Denton, TX 76205

http://www.dctroofingsolutions.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day