AGS - A Garage Door Service

We had a cable that was off the pulley. They fixed it and adjusted it so it wouldn't happen again..

I have had good luck with them. I have used them before, and they have done good for me. I think their price is good.

Oiled tracks, changed wheels and added new wall control

The technician showed up as scheduled. Diagnosed and repaired the problem. He took time to explain what had happened, how he repaired the problem, and instructed me how to keep the opener in good working order.

I called yesterday to arrange an appointment for today and the technician was very friendly. They gave me a 1-hour window and arrived right on time. They were able to replace the gear kit rather than the whole garage door opener, and they even gave my husband some tips on maintaining the system in order to avoid wear and tear. The price was less than I thought it would be and I was very pleased overall.

they are fabulous - very informative, professional and efficient

I left a message for AGS to call me back and they did promptly within the half hour. Dave set up the appointment for the next morning and called me 30 minutes before his arrival to confirm. Dave and Korey arrived, examined the door, and gave me three best options and estimates of repairing the damage. Their explanations were clear to understand and they were patient with my questions. We decided the best route was the replace the whole door. Dave and Korey had one other pending job, but said they would be back either later that day or early the next morning. They were back early in the afternoon and took one hour to make the repair. They took away the old panels and cleaned up their trash which is a big issue with me when getting work done at my home. I was really pleased with their courteousness, professionalism, promptness, experience, and price. I highly recommend this company to anyone in the Denton area having issues with their garage door.

We left our house on Wednesday morning and when we returned on Wednesday evening, the garage door would not open. We got into the garage by a second door and found that one of the large springs on the 8X18 foot door had broken in half. Using Angie's List referrals, I contacted AGS and Korey answered immediately (even though it was past 6:00 PM). He told us he could be at our house between 11 and 12 the next and arrived promptly at 11. He and his partner Dave observed the situation and said that both springs needed replacing because the remaining one had not been sized right initially. They had to go by a supplier near Dallas to acquire the correct springs. They explained the costs involved and said they would do the best they could to keep the price as low as possible. They returned less than 45 minutes later with an excellent deal on two new springs. They installed the springs and balanced the doors in under 30 minutes, Then they took the time to show me how to do preventive maintenance on the doors, springs, hinges. etc. Their work was extremely professional.

The spring on our garage door broke late on 7/3. We were able to get the door open and shut manually. Even though it was a holiday, I called 7/4 and left a message to see if we could set an appointment for 7/5. They called back within a few minutes, ask if we needed help getting the door open, and set an appointment for 7/5 late in the afternoon. They arrived about an hour after the appointed time but had called to advise of the delay which was fine. They worked quickly, adjusted and oiled the door. They agreed to the 10% discount noted on the Angie's List website even though they said they were not aware that it was being offered and had not appoved it. It was also noted that even though they did not have to pay to be on Angie's List, they had to pay 'to be found'. I was a bit disappointed with that revelation.

I tried to open my garage door after the spring broke, and as a result, the door was damaged so badly that I couldn't open it. I called AGS on a Saturday, and Kory came to my rescue. He was able to lift the door open, so I could get my car out. We made an appointment for him to come on Tues. around noon to install a new door. He arrived on time, and with the help of his partner, installed the door and new springs. Very professional service. I highly recommend AGS if you need help with your garage door.

They did a very good job. They went above and beyond. I was very pleased with them. They were able to complete the job quickly. I have had two or three other garage door tune ups over the years and they were the best of who I have hired. I would recommend them to others.

It was great. They did a real good job and they are very knowledgeable. They are very nice and courteous people. I would highly recommend them.

The work turned out excellent. They were there when they said they were going to be there.

The work turned out perfect! Out of five other companies, they were the best price. They are on time, very professional, and completed the work before they said it would be done. They are great guys to do business with. I use them maintenance on my garage doors all the time.

Couldn't leave the garage for work due to a spring breaking. He answered the phone at 7:30 in the morning and assured me he could fix it quickly and would be there by 10am. He arrived on time and fixed the issue just as he had promised for the exact amount that he quoted. Wonderful person and great job!

I called AGS from a referral from a coworker. I cannot express how impressed I was with this company. The technician called the morning of my service to see if I could have him come earlier. I couldn't due to work. He then said no problem, I'll see you at our scheduled time. He was on time, friendly, explained all the work he would do and even went over to my neighbors house to look at his garage door. I will be using AGS again in the future if needed!

I own a 1962 house in Garland Texas and I have never replaced the garage doors. The project was so much worse than we expected as my father had installed the garage door opener and used every kind of large bolt and screw know to man. And where one bolt should be used...he put 3 and then nailed and glued it together. Instead of one spring, he used 3. It took the guys 3 times longer than expected. But they stayed to finish the job!! Unfortunately, they were very late for their next 2 appointments. I have used this company twice! They but on a beautiful door on my house in Crossroad and today they did my rent house in Garland. I would be happy to give them a reference anytime! Thanks Guys!75042

He was fine. He did a good job. He was professional and on time. He immediately came out even if it was after hours and that was very helpful since the garage door was completely trapped. We could not get it up or down.

Initially called to repair a broken garage door and had them inspect my other 2 garage doors. All three garage doors had some sort of problem, so I had them replace all three. Cost was reasonable which included not only the replacement of all three doors but also the tear out and disposal of the three old doors. Springs were also replaced on all three doors. David & Korey were extremely personable, honest, and a delight to work with. I would definitely use them again. I will call them when my garage doors need a "tune up"!

I had completely damaged my original builders grade door and needed to replace it. I sent a request via Angie's List and got called by 2 vendors in less than 10 minutes. I chose AGS because they gave me a slightly lower estimate and and as it turned out the owner live a few blocks from my house in my neighborhood. The owner showed up promptly to give me an estimate and didn't try to up-sell me any unnecessary options and when I asked about some options pointed out the downside to doing so which saved me unnecessary expense. For instance I had considered upgrading to an insulated door but he explained that since I didn't have any insulation in the walls or ceiling of my garage and the door faced North so it wouldn't get direct sunlight, I wouldn't see much benefit in that upgrade. We made an appt for a couple of days later and he showed up and installed the door in about an hour. The door looks great and works much smoother and quieter than the original builder door.

Our spring popped and broke in two over the garage door. We couldn't open the door even with the 'release' lever. Called two places from Angie's List and had one pick up right away. They were also close. They gave me a quote for the spring over the phone and set an appointment for the next day. Luckily we had our cars outside. They did offer to come by that day and open the door if the cars were still inside. They arrived on time the next day. Assessed the spring and the rest of the unit. I had the original unit that came with a new house; just over 12 years old. They showed me the damage on the original unit and the damaged rollers. They did offer just to change out the spring as quoted, but I knew that this unit was about to go. (it's sounded like crap for a couple years and I have had minor issues with it). They quoted the new unit with the large spring and I decided to do it all at once. They left to get parts and were back within the hour to install. Also, added a code pad outside the house and offered an upgraded unit that could be 'dialed' from an Iphone, which I didn't get. Still nice to know what is out there. After they finished I was happy with the new unit. SO much more quiet than the last one. They realigned the rails, added the new rollers that were very bumpy and had holes and the new system itself was smooth with very little noise at all. I forgot to ask about a new weather stripping underneath the door that had holes and patches that had fallen off. They agreed to come back on Monday and replace it. They were a little late on Monday but I had forgotten that I had them coming until they showed up, so no big deal to me. He acknowleged they were running behind. They replaced it quickly and I'm happy with the better seal when it closes. Great guys to work with and explained options in detail with no pressure. Also, very quick to respond to my calls and did exactly what they said they were going to do. I hope this review helps anyone else looking for garage door repairs or a new unit altogether. This is one of those things you don't want to deal with unless you have to, and they made it easy for me to get it taken care of and back to my routine.

The two man crew arrived the same day I called and were actually a little ahead of time window. While my opener ran and would open the door, it kept reversing shortly into closing motion without any light blinking at motor. Was warned that past failure to keep proper tension in chain drive had caused stress to motor assembly which might result in total failure next week or next year. Their suggestion was repair till that day. Took less than 30 mins. for them to perform all work. The door now operates noticeably quieter. They were polite and answered my many questions.

Korey was referred to me through a home inspector, so I called him for an estimate on our garage door repairs and what was needed. He came out the same day I called even though he was about to leave on vacation. Very honest and professional. We set up an installation date and time that day. He and his partner were punctual and worked hard until the job was done. During the job, several things came up and they were able to make changes for a very reasonable amount of money. The garage doors are working really well now and look fabulous. I would highly recommend this company to anyone needing new garage doors or maintanence on their doors.

Came to my home for a free estimate, showed me pictures of doors/designs they carried and walked through the options that would best fit my house and budget. I was impressed with the amount of time this company spent to work with me to get a great product that worked with my lifestyle and budget. A special order door during the holidays required a bit of a wait to get the exact product I wanted, but I was advised of that from the beginning so was not an issue. Arrived the morning of the install and quickly went to work to get the install done by early afternoon. Being an older home, there are always surprises in how things were put together, but these surprises did not disturb this professional crew. They stopped and asked me a few questions to make certain that I got just the hardware I wanted and seal that I wanted around the door. Their attention to detail was superior (even making the door fully functioning from the outside when I opted not to have a door opener). Clean up was excellent and I couldn't be happier with the work.

It was great. I called and the first guy showed up in a couple of hours. Told me what it would take, I picked out the door I wanted, he had all kinds to choose from, and I he was there a couple of days later with a crew and hand it done in about 4 hours. Looks wonderful now.