VERIZON

Internet Service, Phone Service - Cellular, TV Service - Cable,


Services we offer

PHONE, TV AND INTERNET SERVICE.

Reviews

4.356 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
23%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.2
responsiveness
4.1
punctuality
4.1
Showing 51-56 of 56 reviews

Gary R.
06/2015
2.0
cable tv service, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Judith P.
05/2015
2.0
internet service
  + -1 more
unknown
Description of Work: I've already written a review of Verizon for you and as I stated before their Internet service is lousy!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
punctuality
4.0


Matthew F.
12/2014
4.0
cable tv service, internet service
  + 0 more
See notes above.
Description of Work: I called in early October 2014 to see if I could get my rate for cable reduced. My job is in jeopardy as a result of company consolidation and I am trying to trim costs where I can. The sales rep in early October told me there was nothing they could do for me and it seemed as if they were willing to lose my business. I tried once more in early November and was transferred to Customer Loyalty dept. This dept was great to work with and we made arrangements to keep my current sefvice for a much reduced rate for the next 12 months. At that point, we will revisit my job situation to determine next steps. It really helped on my monthly outflow. The reason I am not giving higher marks is because of the initial contact in October. Had I not tried one more time I would have lost service and they would have lost a paying customer. It shouldn't have come to that had the first call been handled with any type of concern for the customer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Lisa D.
06/2014
5.0
internet service
  + -1 more
Excellent
Description of Work: phone service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn W.
08/2012
5.0
cell phone service
  + -1 more
We've been using Verizon forever.
Description of Work: We use Verizon for our cellular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen W.
04/2012
5.0
cell phone service
  + -1 more
Their service is fine.
Description of Work: They provide my cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$201
    • 1
    • 2
    • 3(current)

Contact information

5631 LYNDON B JOHNSON FWY STE A, Dallas, TX 75240

www22.verizon.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
Phone Service - Cellular,
TV Service - Cable,
Phone Service - Landline,
Voice Mail

FAQ

VERIZON is currently rated 4.3 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.
VERIZON offers the following services: PHONE, TV AND INTERNET SERVICE.

Contact information

5631 LYNDON B JOHNSON FWY STE A, Dallas, TX 75240

www22.verizon.com