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The Right Choice Heating & Air Inc

Heating and Air Conditioning, Air Duct Cleaning, Insulation

About us

The Right Choice Heating and Air stand behind our quality installations and the ability of our technicians to perform their tasks in accordance with standard industry procedures. We are dedicated to making sure you are happy with the work you receive from us. For a period of one year after the system installation is performed, we guarantee if we cannot repair any mechanical issues to reimburse 100% of your money. As a company that prides itself on honesty, trust, and reliability, we ensure that all of our customers are completely satisfied throughout the entirety of our work process.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning & Heating Maintenance, Repair, & Installation.

Services we don't offer

Commercial Refrigerators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6175 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-175 of 175 reviews

jay B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
they have come in for regular check up, i told them about the noise issue. they said some screws were loose on the ground and they have fixed them. but i still could hear the noise.
Description of Work: i had an issue with the 2 AC machines making loud noise when the AC fan goes to sleep when the temp in the house reaches optimum

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$78

Response from The Right Choice Heating & Air Inc
[Member Name Removed] i am sorry to hear that the noise issue was not fixed please call our office so we can discuss the issue. i would like to send a crew free of charge to check it agian and make sure you are setisfied Thank you

Corey S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
These guys were great. Very responsive, came back at no charge to address a blocked drain line that revealed itself once their initial repairs had the system running at peak efficiency (which meant more condensation runoff).
Description of Work: A/C Tuneup and Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smooth. The installation team was prompt and able to complete the complete change out in 1 day. We replaced absolutely everything. The only part I didn't like was the hard sell when it came to deciding what we were going to do said they had to call their manager. Other than having to tell the manager we would sleep on it I would recommend the right choice every time and will hire them again if needed.
Description of Work: We moved to a new home and noticed some mold in the vents. Called the right choice and David was out the next day. Determined we needed a new system because the mold would come back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Kevin F.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
We didn't get any business cards from the gentlemen that came to the house. We just weren't receiving any cooling are. The units are working but the air isn't cold. When he came out to inspect. We turned the outdoor unit off. The gentleman said that it's not working, said that it's not working. He got defensive and said it'd be your word against mine. He said he thought it might be our relay switch and said it'd be $345. Seemed like he was just out to make money. Wanted to debate and argue just wanted.
Description of Work: I had a special offer for: $45 for a 20-Point Air-Conditioning Tune-Up

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from The Right Choice Heating & Air Inc
Hello, We are going to contact you shortly as we would like to hear more in detail your experience with our company. It is never acceptable for our technicians to debate and argue with a customer. We look forward to working with you to resolve this issue. Best Regards, Tomer Peretz

Shaun W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, and service technician Jonathan was very professional. Recommended service that I may need in the future, but decided to have it done at this time to prevent future issues.
Description of Work: 60 point inspection of a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Camille T.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Ryan was so quick and very helpful
Description of Work: Furnace repair in the attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Hermes F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work was done professionally and with a good attitude.
Description of Work: AC Maintenance & Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
David was my service guy. Very friendly and knowledgeable about Right Choice products, services and warranties. Daniel, the owner, was very accommodating and truly patient with all of my questions in purchasing the Air Scrubber. Great and fair company to do business with! I wouldn't hesitate to recommend them to anyone!
Description of Work: A.C. Check up. Thru Angie's List, Right Choice had a $39 ck up. I thought at least they will tell me basic info. My tech, David did a thorough ck of the system and added an ac filter. I was pretty impressed for $39 all that he did. Also, took the time to explain everything he did. I will work with Right Choice again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Saundra B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were thorough, friendly and courteous. They arrived in a company vehicle, were in uniform, and were very professional. We will be using them again in the future.
Description of Work: Needed a service call/inspection of our a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mark G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Service providers were friendly and took care to wear shoe covers while inside. Uniforms were neat and clean. Checked units thoroughly and offered great advice.
Description of Work: Annual Maintenance of air conditioner units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelle C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. Would highly recommend this company.
Description of Work: We initially intended to have the 20 point a/c check done but after discussing all the options with Travis and Angel we decided getting a 10 year service plan was very reasonable and well worth the price. Travis and Angel explained everything very well and answered all of our questions. They were very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic service by David and Eric, both were EXTREMELY professional!!! Would highly recommend their services!
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mari R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Travis was Great!! Will use no one else now.
Description of Work: service call, needed new capasiter (or whatever)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The next day his crew replaced unit/furnace and installed air scrubbers. We were pleased with the service
Description of Work: Tom (supervisor) came out with helper to perform multi-step service check=up. One 23 yr. old unit was leaking and had generated black mold. He carefully explained options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sirisom P.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
There is a blockage on the AC unit which causes unit to broke down. The technician could not find this problem during the tuneup. This cost me 6000$+ when AC leaks and breaks down. HVAC unit has a mold. The reliability of their technician is questionable. The picture is the object that causes the blockage. It is not a small thing that can easily overlook. From the AC tune up report, does not mention any issue at all. I wish this problem could be detect earlier that would save me a lot of money. They refund the service fee of 100$ which still far less than what I have spent on the new unit. Very disappointing.
Description of Work: AC Tune up

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ethan was all of the above qualities in the range of "A". Allayed all my fears of this marketing call that could have been a scam. I have even joined your services for a year.
Description of Work: summer maintenance and condenser/capacitor was changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christie H.
06/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Friendly technicians. Informative and prompt. Explained in detail.
Description of Work: Air duct cleaning. Unit check up. Signed up for 1 year maintenance plan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Sallie M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The faulty condenser motor fan was replaced with a new fan by Right Choice. When the HVAC still refused to turn on, the Right Choice representative said he would return to look into the problem. However, before he had an opportunity to return, the Trane company that originally installed the condenser arrived to replace an additional part. Problem solved! The Right Choice men were efficient, friendly and hard-working.
Description of Work: HVAC was not operating.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you [Member Name Removed] i wish we could help more. please call us with any question Thank you The Right Choice HVAC

Deborah A.
06/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Good, guys were professional and efficient.
Description of Work: Air check, replace filter-checkup. Special that included air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Bill B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very thorough in giving choices and carrying out the work.
Description of Work: My AC system had conked out and needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you for the business please fell free to contact us with any question

Carol R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ethan was very helpful and professional . He explained everything clearly. Would hire again.
Description of Work: Unclog drain line. Replace valve caps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you for the business please fell free to contact us with any question

Christopher S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. I had 3 other companies come out and they were the only ones that actually took time to dig into the problem. The other companies thought the issue was a new compressor and because it was a Trane, did not want to fix it. Andrew did a great job figuring out the issue was a wiring harness and capacitor and not the compressor.
Description of Work: A/C was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you for the business please fell free to contact us with any question

Maxine Y.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We are extremely happy. Jonathan and Angel were extremely thorough and super professional. My husband and I could be happier which is why we ended up signing up for bi-yearly service program. They inspected everything from my indoor unit, my outdoor unit and they even check a duct in the attic. Some minor issues and they gave us some easy tips to take care of it ourselves. Totally recommend them.
Description of Work: We bought a special through Angie's list for their services which included a tune up and 21 inspection of our Ac Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
05/2017
1.0
heating & air conditioning/hvac
  + -1 more
These folks came out because the outdoor compressor fan was not working. They opened it up, and declared that the compressor was shot, and that the entire unit needed to be replaced. Interesting enough, they would be glad to sell me one. Another service guy came out, and pointed out that a wire had come loose. He connected the wire, and the entire unit was humming again. I don't think I'd use these folks again. They either don't know what they are doing, or are dishonest.
Description of Work: I had an a/c unit where the fan was not blowing.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$65

Response from The Right Choice Heating & Air Inc
we have never visited this house and we can not find anyone with this name and address in our system if we have made a mistake please contact our company as soon as possible Thank you

LEE D.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We set up a contract. So far the quality is an A. They are a good crew. It seemed like a good idea. My father had one with them before. Originally 2 guys came out and then they had to call out another guy. It took half a day maybe. The clean up was good.
Description of Work: They did an inspection and a repair. They made some adjustments. I'm not sure what they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2290 Springlake Rd # 105, Dallas, TX 75234

http://www.therightchoicetexas.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLA1575E
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Insulation

FAQ

The Right Choice Heating & Air Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 5:00 PM

The Right Choice Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Right Choice Heating & Air Inc offers free project estimates.
No, The Right Choice Heating & Air Inc does not offer eco-friendly accreditations.
Yes, The Right Choice Heating & Air Inc offers a 5% senior discount.
Yes, The Right Choice Heating & Air Inc offers emergency services.
Yes, The Right Choice Heating & Air Inc offers warranties.
The Right Choice Heating & Air Inc offers the following services: Air Conditioning & Heating Maintenance, Repair, & Installation.
Commercial Refrigerators.

Contact information

2290 Springlake Rd # 105, Dallas, TX 75234

http://www.therightchoicetexas.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM