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The Right Choice Heating & Air Inc

Heating and Air Conditioning, Air Duct Cleaning, Insulation

About us

The Right Choice Heating and Air stand behind our quality installations and the ability of our technicians to perform their tasks in accordance with standard industry procedures. We are dedicated to making sure you are happy with the work you receive from us. For a period of one year after the system installation is performed, we guarantee if we cannot repair any mechanical issues to reimburse 100% of your money. As a company that prides itself on honesty, trust, and reliability, we ensure that all of our customers are completely satisfied throughout the entirety of our work process.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning & Heating Maintenance, Repair, & Installation.

Services we don't offer

Commercial Refrigerators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6175 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-175 of 175 reviews

Ibrahim E.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Jonathan diagnosed the root cause and was very patient and courteous explaining the issue and the options I had to have it resolved. The installation crew was very professional and kept the area clean during and after completing the job. Thank you, Right Choice team, for a great job!
Description of Work: Coil Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn J.
04/2018
5.0
heating & air conditioning/hvac, insulation
  + 0 more
It went extremely well. Ryan and Daniel checked out the old unit thoroughly. They determined that it was old and inefficient enough that it needed to be replaced before it failed during the intense heat of a Texas summer. They used an Oncor incentive plan which cut the cost for is. They determined that our old system was too small for the size of our home. Their calculations showed that we needed a 3.5 ton unit. The technicians, Salvador, Brad, and Antonio did a great job with all phases of the installation. We are very satisfied with the entire job.
Description of Work: Install a new, more efficient HVAC system, replace all the duct work in the attic, and add two new vents to better balance the air distribution throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
[Member Name Removed] you and [Member Name Removed] are amazing people and i am happy i had the chance to meet you. Thank you for the Business and as always you can call us with any question or request.

James M.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
I normally don't write reviews but have 2give a special thnx 2the right choice,I was having problems with my heater & high electric bills,they introduced me 2 a oncor program that actually paid me $1500 to replace system with a heat pump,best decision I ever made,my utility bill was $165 cheaper then previous 1,very professional company that seems 2 care about their customers, thnx again the right choice
Description of Work: My heater not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa K.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
David was knowledgable and super-helpful, and on top of that, a genuinely nice person. He and his team communicated with me regularly, generously worked with me on the pricing and a payment plan, and overall delivered outstanding customer service. The team installed my attic-based system on one of the hottest days of 2017 in DFW. In spite of the awful heat in which they worked, they were all friendly and professional. The job ran longer than normal because my narrow attic access required extra maneuvering to get the system in, but they stuck with it, and took the time to clean everything up well, too. As for how well the system works--my electric bill shrank by a good 80%. I'm long overdue in giving David and The Right Choice team the positive review they earned. I appreciate them and definitely recommend them.
Description of Work: Removal of old HVAC system/installation of new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

R W.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Andrew proved system was charged and found a missing strap on the thermostat and placed it and tested .
Description of Work: Verified system was charged .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Suzanne C.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went well. In all cases, they came on time, did the work, cleaned up after themselves, and were responsive to our needs.
Description of Work: Over the last 3 years, these folks have replaced all 3 of our A/C units The approx cost of services I listed below is a lump sum for all three units and service calls and an extended warranty.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

AMIT K.
01/2018
4.0
heating & air conditioning/hvac
  + -1 more
The technician who showed up on that day was trying to sell me a new unit where as I was more interested in knowing what in particular was broken and how much it would cost just to fix the broken stuff vs buying a new system. The owner then called me once he became aware of the situation. He made up for my lack of satisfaction with the service by offering a refund or a free next service. He was genuinely interested in providing the service that I was looking for. I appreciated that.
Description of Work: Wanted to get the AC unit inspected

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Noemia P.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Showed on time. Professional. Knowleable
Description of Work: A/c maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Michael G.
11/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went well. David & Eric arrived on time and quickly did the vent and plenum cleaning. They determined exactly which heater parts were necessary and returned early the next morning to install them. They worked quickly and cleaned up after themselves. I will definitely use them for my heating and air conditioning needs from now on.
Description of Work: Vents and plenums cleaned. Igniters and sensors replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$642

Diane C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jonathan and Derrick was excellent. Gabe me repairs needed and did not push repairs express the urgency. I appreciate that.
Description of Work: Service for AC

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannette A.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job and a good price.
Description of Work: Needed Freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathy W.
09/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
All was working ok. Service people were very professional and courteous
Description of Work: 1st year. New ac and heating Next year. Checked. and cleaned system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Matt B.
09/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I had great communication throughout my experience with The Right Choice Heating & Air Inc. The techs were very knowledgeable, friendly, polite & courteous. Great value & I would definitely hire them again.
Description of Work: A/C Tune Up & Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Pranav P.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
The technician did not arrive on time. he didn't even gave a courtesy call to let me know that he will be late or he's heading my way. Appointment window was 4-6 pm and he arrived after 7 pm. All in all he did a good job to do the tasks listed in the deal description. However, he refused to clean the indoor coil, which was the most important thing for me. I compared a lot of similar offers on Angie's list and selected this one because they also offered indoor coil cleaning. My indoor coil is located in the attic and is very much "accessible". In fact their technician actually accessed the coil to do the spot inspection. But did not clean it because their "dispatch" unit didn't authorize him to. I tried to contact their office many times afterwards, with my concern, however, didn't get any response. I am very disappointed due to service refusal which is clearly printed in their deal description. I hope to get things clear with Angie's list representative intervene.
Description of Work: Everything else listed in the Deal Description other than "Cleaning indoor coil (if accessible)"

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$45

Lonnie B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very good, they check outside and inside units. They did try to upscale on anything.
Description of Work: Service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

benny E.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and effecient. Knowlegdable.
Description of Work: Jonathan and travis chged the capacitor and gased it up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you we appreciate the business please call us any time with your HVAC needs

Karen C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We needed our A/C condenser replaced. We could not be happier with the outstanding service and professionalism of the workers.
Description of Work: Needed our condenser replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you very much

Sherry W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The unit was running ok but they suggested a timely upgrade. I told them I would wait.
Description of Work: checking to see if unit running ok

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
thank you for giving us the opportunity to bid on a new system for you. We understand that sometimes its just not the right time to replace your HVAC system. We are here to help anytime you need us

Michael B.
08/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
David Cohen and his partner were really good; thoroughly checked units and even threw in a duct system cleaning. We were so impressed we signed a customer service agreement with them to keep our AC and heating units running perfectly.
Description of Work: Air Conditioner check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from The Right Choice Heating & Air Inc
thank you for joining our club membership we promise to stand behind our 100% satisfaction guarantee and life time warranty for any repair policy and service your systems for years to come

Jones S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am reall impressed with the quality of work they delivered. Thay came on time to start the work, and also finished it on time
Description of Work: Fixing of AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Right Choice Heating & Air Inc
Thank you we apricate the business please call us any time with your HVAC needs

Kelly G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Andrew did a great job Very good at his job Explained everything at what he was doing Very polite Just a good guy
Description of Work: Cleaned tubes of A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$308

David S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. I mistakenly low rated this service on a previous rating. I had my rental and my home done on the same day and mixed up the two services. Right Choice did a great job. It was Elliott Refrigeration that did a really bad job as reported in my rating.
Description of Work: AC summer tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Carol D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We were impressed at how thorough they were. The AC is running better than it has in a long time.
Description of Work: Had the AC serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Right Choice Heating & Air Inc
Thank you we apricate the business please call us any time with your HVAC needs

Josh F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Travis and Derrick came in and did an air duct maintenance service for me. Very happy, will recommend these guys to family and friends!
Description of Work: I bought the $45 inspection deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Kerry B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
services provded satisified with results
Description of Work: $45 for a 20 Point AC tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$311

Response from The Right Choice Heating & Air Inc
Thank you so much for putting your trust in us we will always stand behind our 100% satisfaction guarantee policy. we are here to help you with any future HVAC needs

Contact information

2290 Springlake Rd # 105, Dallas, TX 75234

http://www.therightchoicetexas.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLA1575E
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Insulation

FAQ

The Right Choice Heating & Air Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 5:00 PM

The Right Choice Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Right Choice Heating & Air Inc offers free project estimates.
No, The Right Choice Heating & Air Inc does not offer eco-friendly accreditations.
Yes, The Right Choice Heating & Air Inc offers a 5% senior discount.
Yes, The Right Choice Heating & Air Inc offers emergency services.
Yes, The Right Choice Heating & Air Inc offers warranties.
The Right Choice Heating & Air Inc offers the following services: Air Conditioning & Heating Maintenance, Repair, & Installation.
Commercial Refrigerators.

Contact information

2290 Springlake Rd # 105, Dallas, TX 75234

http://www.therightchoicetexas.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM