Heating and Air Conditioning, Air Duct Cleaning, Insulation
About us
The Right Choice Heating and Air stand behind our quality installations and the ability of our technicians to perform their tasks in accordance with standard industry procedures. We are dedicated to making sure you are happy with the work you receive from us. For a period of one year after the system installation is performed, we guarantee if we cannot repair any mechanical issues to reimburse 100% of your money. As a company that prides itself on honesty, trust, and reliability, we ensure that all of our customers are completely satisfied throughout the entirety of our work process.
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning & Heating Maintenance, Repair, & Installation.
Description of Work: As part of our club membership David came and serviced my cooling system and got us up and running for the summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Cheryl M.
02/2018
5.0
heating & air conditioning/hvac, insulation, air duct cleaning
 + 1 more
Wonderful!
Description of Work: Air duct cleaning & inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Sherry H.
12/2017
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
Good. Extremely polite friendly
Description of Work: Maintainence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Richard Y.
10/2017
5.0
heating & air conditioning/hvac
 + -1 more
Fast and easy.
Description of Work: Replaced capacitor.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Florentina C.
10/2017
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
The service went very well.
Description of Work: We hired The Right Choice to service our system. David came to our house, was very professional and informative. He checked our heating and cooling and performed a full inspection. It was found that our system was not up to code and found signs of mildew in the system as well. David set down with us and explained it all and offered some options. We decided to replace to a new high efficiency system with their finance program. Thank you The Right Choice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,800
Rajesh V.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
Nice Service
Description of Work: HVAC tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara A.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
It went fine.
Description of Work: Tune up on the A/C system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Trisha O.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
Fantastic!!
Description of Work: Andrew was the nicest most professional tech I have ever had in my home!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Alvin J.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
matthew D.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very good and professional work
Description of Work: AC Service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Dena F.
06/2015
5.0
air duct cleaning
 + -1 more
They were very easy to schedule and did a great job. My wife was very impressed with the people who came out to clean our air ducts. We will be using this company in the future and we highly recommend them.
Description of Work: Clean air ducts and replace filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Richard T.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
Instead of cleaning each vent as I was told on the phone, they picked one vent, hooked up a vacuum and told me it would clean the entire system. I spot checked a few other vents after they left and there was still dust and dirt in there. I was also told they would provide a filter but they didn't have them in the size my units took. Instead they tried to sell me an electrostatic filter for twice the price you can find online. In addition, I was told al 3 of my heating units needed cleaned at $500 per system, as well as a 'deep cleaning' on all my return ducts (at $500 per system) - which is what I thought I was buying. Also tried to sell me 3 UV light cleaners at $900 per system - all for a total of $5800. They also said the AC needed coils and condensers for all 3 systems at a total of $16,300. My heating and AC is aging but still working fine. However, I was very unhappy that I paid this company $225 to do nothing but try and sell me 3 new HVAC systems. Hard to imagine how they got a Super Service award. I paid $225 to learn a valuable lesson - don't waste your money or your time with them. UPDATE: will revise review after company returns to finish the work
Description of Work: Purchased three $75 'Tune Up' and Air Duct Cleaning vouchers. Thought it was too good to be true to get what was promised - unlimited air ducts cleaned per system, HVAC system inspected and filter provided. I called to confirm that they would clean each vent and provide a filter for each system. They did neither. UPDATE: I was called by the owner (Daniel) who was very professional and offered to make it right. I will update this review when they finish the work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$225
Jose P.
05/2015
4.0
heating & air conditioning/hvac
 + -1 more
They were very responsive. I think I would probably find someone closer to us.
Description of Work: We have air conditioning by The Right Choice. It was just a system checkup.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$39
Ginger C.
04/2015
5.0
air duct cleaning
 + -1 more
It was wonderful. They were very courteous and they were right on it. They did their job and they were courteous about it. They explained to me what they did and they left.
Description of Work: I used The Right Choice for air duct cleaning. They just blew up my air ducts. I wanted them to come out and see if my dryer duct was clogged and it was not.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Michael G.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
This went exceptionally well. The owner made me a very good offer on this service, was quick to get the work done, and followed up to make sure all went well. The workers were very professional and appear to have done a good job. We are just now getting into the air conditioning weather and it is working well so far. I would definitely work with this company again.
Description of Work: Replaced cooling coils indoors and condenser outside with new Trane 14 SEER equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Response from The Right Choice Heating & Air Inc
Thank you [removed member name] for giving us the opportunity to work with you we appreciate your business
madai A.
02/2015
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
wonderful! both young men were professional and explained everything they worked efficiently and quickly very pleased ! would use again for sure !
Description of Work: clean and service ac/heater and unclog ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from The Right Choice Heating & Air Inc
thank you so much for your review we hope for long relationship with each one of our customers and i hope you found us as the company you can trust servicing your system
Bill W.
02/2015
4.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
Two young fellows (20's) knew pretty much what they were doing. Worked fast and efficient. Show us everything that needed done and progress along the way. Recommended using perman METAL Filter, which we bought for $100.
Description of Work: Inspected, cleaned, Furnace and Air Ducts
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$600
Response from The Right Choice Heating & Air Inc
thank you very much we appreciate your business
Linda O.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
FANTASTIC. It is so nice to have workers who really work. The didn't even take a break or lunch. They explained everything to us. They made sure everything was working right. They also cleaned up their mess. It is so nice that they take pride in their work. Thank you Right Choice
Description of Work: Installed a new air conditioner and heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from The Right Choice Heating & Air Inc
HI [Member Name Removed] Thank you so much for the good review it is so nice to read it i want you to know that we are here for any question you have and to help with anything related to your new system
Linda O.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
FANTASTIC!!!!! It is so nice to have workers that show up on time and ready to work. Not only did they worked non stop without a break, they showed us how everything worked. They tested everything before they left. They also cleaned up their mess. They were very polite. I highly recommend Right Choice Heating and Air. YOU CAN'T GO WRONG!!!!
Description of Work: Installed air conditioner and heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Patricia F.
01/2015
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
They spent 2 1/2 hours. Informed us of problems that needed attention.
Description of Work: Checked out A/C and Light Air Duct Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from The Right Choice Heating & Air Inc
Hi [member name removed] Thank you for your review it is much appreciated we are here to help with any question regarding your HVAC system
AUSTIN H.
12/2014
2.0
heating & air conditioning/hvac
 + -1 more
See comments above... spam call
Description of Work: The provider made a spam call to my unlisted home number. I know it was a spam call as they used my wife's maiden name as my last name. Further the caller ID on the phone was marked "Private Caller". When I asked why they hadn't checked the do not call registry first they hung up. When I called the company to speak to the manager he wasn't available the gentlemen that answered the call thought they called because we were a prior customer.. Their 'pitch' was "we're starting to do business in your area" and "do you have central heating and AC". So... that's a pretty shaky excuse. I asked for the manager to call back For close to the last 10 years all the heating and AC work done in my home was done by one company...and it wasn't and won't be these guys So...FYI
Rating Category
Rating out of 5
Response from The Right Choice Heating & Air Inc
Hello [member name removed] as you stated in your feedback you received a call from our company. we do not have any intentions to heart anyone. and as we stated the call was done by mistake and we would never call anyone that is on the Do Not Call List as i stated on our phone conversation we usually only call to customers that where referred to us or existing customers and promised your phone number will immediately be removed from our data base. we strive for excellent customer base and service and if we heart you in any way we apologies
Nichole F.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
I decided to call The Right Choice Heating and Air after I came home and noticed a water stain on my ceiling.The tech (Roy) arrived at my house and noticed that my condensation pipe was broken. Roy, installed the new pipe ,cleaned the rest of it and fixed it fairly quickly. If I have any other problems related to my heating and air systems, I definitely will be calling this company back.
Description of Work: Fixed the condensation pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from The Right Choice Heating & Air Inc
Hi [member name removed] we are happy that we managed to solve your problem and save you some money while doing it we appreciate the good review and here to help anytime with any concern regarding your HVAC System.
Suzanne C.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
The air duct cleaning and unit check-ups went very well. They did an excellent job, and checked all 3 of our systems. During the systems check, it was discovered that 2 of them were in rough shape. We already knew that our upstairs a/c unit was not working at all, and had not been for over a year. The other unit for the downstairs living area we also knew was very old, but was still working, but had only 10 lbs of Freon left (out of 50). Zion (the one who did our inspections) assured us that our third system was in excellent condition. We then had a lengthy discussion about replacing the non-working system, and the cost for doing that one. Then we were thinking that in would be better to replace the other system, as well, before the A/C would go out in the heat of the summer. Zion explained their systems very well, answered all our questions, and did NOT push us for a decision. He gave us an EXCELLENT quote for doing 2 systems, left us with all the literature, and told us to check them out. We spent some time checking them out on-line. They are a California company, and have just come to the DFW area about 9 months ago. There are no bad reports to the BBB, and they had a decent rating on Angie's List in California, so we decided to take a chance and let them do the work. They came on Monday morning, December 1st, with a crew of about 4 guys and an electrician. They arrived on time and got to work. They laid down sheets to cover our wood floors and carpet, as they had to work outside and upstairs in the attics. I was a noisy, chilly process, but we had the bedroom/den area of the house which was not affected by the work, so we were just fine. They completed installing 2 new systems, removed all the old systems, cleaned up after themselves, and were very courteous and considerate all day. Zion had originally told us they might need a day and a half to complete the work, but they were done in one day. We've only had the systems for 10 days, so we don't know about the "long haul" yet, but so far, we are extremely pleased. The heat is very comfortable and even, and it seems to work quite quietly, as well. I highly recommend you give this "new kid in town" a try.
Description of Work: First we just had them come out to clean our air ducts. Then they came back a week later and installed 2 new heat pump A/C units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from The Right Choice Heating & Air Inc
Hi [member name removed] thank you so much for your business we appreciate the first review here we want you to know that we strive for excellence and best customer service we are here to help with any question thank you again from the Right Choice Family
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Insulation
FAQ
The Right Choice Heating & Air Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 5:00 PM
The Right Choice Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Right Choice Heating & Air Inc offers free project estimates.
No, The Right Choice Heating & Air Inc does not offer eco-friendly accreditations.
Yes, The Right Choice Heating & Air Inc offers a 5% senior discount.
Yes, The Right Choice Heating & Air Inc offers emergency services.
Yes, The Right Choice Heating & Air Inc offers warranties.
The Right Choice Heating & Air Inc offers the following services: Air Conditioning & Heating Maintenance, Repair, & Installation.