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The Foundation Co

Foundation Repair, Concrete Pouring and Repair, Concrete Leveling,

About us

The Foundation Company has been serving the DFW area and all Texas for more than ten years. We provide high quality and afordable service in foundation repair of all slab and pier & bean foundation as well as structural damage, leaning chimney, drainage problems, house leveling and root barrier for residential and commercial properties. FOR ANGIE'S LIST MEMBERS, E-MAIL US AT: thefoundationcompany@gmail.com

Business highlights

26 years of trusted experience

Services we offer

Foundation & Structural Repair For Concrete Slab, New Concrete Slab, Dry Ways, Beam Construction, House Leveling, Drill & Steel Piers, Drainage Problems, & Leaning Chimney Repair.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 51-104 of 104 reviews

Sue H.
04/2012
5.0
foundation repair
  + -1 more
Without a doubt this is the BEST foundation company. What an incredibly ethical company that does not just give you an estimate but advises you to have a structural engineer determine the repair requirements. They will recommend engineers but it is your choice who you use. If you go with The Foundation Company they will pay for the engineers report. Although I used an engineering company The Foundation Company recommended, it was apparent from the engineer that he had no relationship with The Foundation Company since the engineer recommended other companies (so I could get several bids). I wanted to put in laminate floors after the foundation work and the Foundation company worked with me on scheduling so that could coordinate the foundation work followed by the floor installation. I had been told that the dust would be terrible. It was NOT. They do a technique during installation to minimize the dust. It only took two days to do all the work. Since I was in the house the night there were the holes inside in the foundation. They covered all the holes with wood to ensure my safety. When the work was done, the crew cleaned up completely, even wiping down my tile floor. I had the structural engineer come back and do a compliance report. I had to pay for that but to me it was worth it. The engineer said The Foundation Company did an excellent job. The repair calculations were perfect. The structural engineer was impressed. I only wish my floor installation had gone as good as the foundation repair.
Description of Work: Installation of 9 internal piers and 2 exterior piers. It took going 35 feet to get to bedrock. and they did!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Heather S.
03/2012
1.0
foundation repair
  + -1 more
Sent email to estimate@foundationrepairtexas.com on 03/18/2012 at 1:46 pm. No response to date.
Description of Work: Wanted to have my foundation checked.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Foundation Co
Member, Please be advised that The Foundation Company has not received an email from you nor a request to have an estimate conducted at your premises. After reading your report, we realized that The Foundation Company's profile in Angie's List contains an erroneous link to contact us in our webpage. The following email address: estimate@foundationrepairtexas.com is no longer valid. We have already notified Angie's List of this erroneous email address and have requested their assistance to note our profile. Additionally, our webpage provider has been contacted to update our website with our current email address: thefoundationcompany@gmail.com Thanks to your report, we are looking into permanently removing that erroneous email from our contact information. I certainly apologize for such misunderstanding and respectfully ask you to please contact us at 972-978-7973 or email us at thefoundationcompany@gmail.com to extend our service to you. I will personally conduct the estimate at your premises and due to the inconvenience, will offer you an additional discount shall you decide to hire us for your home foundation repairs. If given the opportunity, we guarantee you will be satisfied with our Customer Service and may reconsider your most recent evaluation of us. Once again, thanks to your report to Angie's List, we became aware that customers like yourself could have been reaching out to us at the wrong email address. I take this opportunity to notify you and all Angie's List Members that all inquiries, emails, suggestions and notifications for The Foundation Company should be addressed to thefoundationcompany@gmail.com. I thank you in advance for your time and understanding. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com 972-978-7973

John H.
03/2012
5.0
foundation repair, structural engineer
  + 0 more
I like the fact they gave me several options.
Description of Work: They came out to give me a quote. They replaced old portions of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Mike S.
02/2012
5.0
foundation repair
  + -1 more
After contacting multiple companies for estimates, I chose Luis and The Foundation Company. He was not only the most thorough with the inspection, he was also the best price and most personable. We had to have 34 piers installed (combination of internal and external) which I made sure to be at home for during the week of the service. Service began Monday morning and continued until Wednesday evening, where the plumbers had to get involved. We ended up with a plumbing leak which isn't unusual for the amount or raising we needed. As a testament to Luis and his company, he covered the cost of a pipe repair that was happened during the opening of the hole in our entryway. The plumbing portion of the job ended up lasting until the following Monday, but once again Luis stepped up and let one of his workers assist the plumbers with chiseling and cleanup in order to save us money. The leak was in a portion of the pipe that was encased in concrete and had to be chiseled out to gain access. His choice of plumber was great and they were very helpful in getting the job done as soon as possible. They even came out on a Sunday (Super Bowl Sunday) to continue work on the leak. Overall, I was thrilled with the work that was done even though it took longer than any of us expected. I would have no qualms about recommending Luis and The Foundation Company for any foundation repair or service in the future (although I hope I never have to).
Description of Work: We had foundation repair done on our home which included internal and external piers. They had a plumbing pre-test done as well as the inspection by an engineer to certify the job was done correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Robin K.
02/2012
1.0
foundation repair
  + -1 more
It didn't. They never contacted me.
Description of Work: I'm filing a report due to the lack of a response. I called (left a voice mail message) and emailed to have someone come and take a look at my foundation and never got a response. Not sure they are in business anymore. If they are, I'm not sure how they are so highly rated.
Rating CategoryRating out of 5

Response from The Foundation Co
Mr. and Mrs. Member, As a result of your negative reporting to Angie's List, we initiated a full review of our records to determine what could have caused such an usual act of not responding to one of our customers. Records did not show calls or emails coming from you on or about January 29, 2012. We extended our search to weeks prior and weeks after that day to ensure an accurate account of the events. I cannot find a logical explanation, other than a misunderstand or a human error. Please rest assured that as the President of Operations for The Foundation Company, I ensure that every customer is 100% satisfied with our Service and our work. Our reputation in Angie's List is a result of years of hard work, dedication and commitment to deliver the best foundation repairs services for all our customers. I certaintly apologize for your negative experience in trying to reach us and guarantee you that should you decide to choose us, you will not have any regrets. Please feel free to contact me directly at 972-978-7973 and I will be more than willing to meet with you at your earliest convenience to address all your home foundation concerns. Respectfully, Luis Capote President of Operations thefoundationcompany@gmail.com

Anthony D.
12/2011
5.0
foundation repair
  + -1 more
Luis was able to get his crew on site about a week earlier than scheduled. They did everything over the course of 2 days. In all, the whole process took less than a week. Everybody was friendly, accommodating and professional. They avoided jack-hammering in the morning out of consideration to the neighbors. Landscaping was treated well and shrubs were re-planted. Concrete holes were repaired well. Their patch even matched some ugly concrete patio that has embedded aggregate without me asking. During digging, the freshwater line got cut. They repaired it without hassle or flooding the place and I was only without water for about 24 hours. After the repair, his contracted plumber found a leak in the drain that was most likely a pre-existing leak. They were also very accommodating getting this repaired in accordance with their warranty. Overall, I was not pressured or upsold on anything. The repair went well and was painless.
Description of Work: Luis's evaluation said that about half of the house could use some minor adjustment however the front room and back corner were the only significant issues. Both were about 2 inches lower than the center of the house. The plan and final deal was to install 17 piers around the front room and the back corner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Bruce T.
12/2011
5.0
foundation repair
  + -1 more
Luis of The Foundation Company was able to provide an estimate and schedule a repair in less time than another company was even able to send someone out to look at the house. The Foundation Company team was prompt, very professional, worked with good attention to the interior condition of the house, and did a good job of cleaning up afterwards. They were also able to finish their work a day faster than they had estimated. They weren't the cheapest contractor I was able to find, but they operated with a visible expertise that gave me confidence that my house was in good hands. The follow-up analysis of the plumbing lines identified the likely source of the problem: a leak in the main water line to the house. My one complaint with their service is that the plumber they used to perform the final analysis provided a very high quote for the repair; an alternate company was able to do the work at about half the cost. Beyond that one smudge their services were excellent and I recommend them without hesitation.
Description of Work: My house started to show signs of foundation movement after a weekend of heavy rain following the extensive summer drought. Luis from the Foundation Company responded promptly, provided a thorough analysis of the condition of the foundation, and behaved with enviable professionalism. He determined that the front part of the house was shifting and proposed placing fourteen piers to stop the movement and reshim with metal shims to level the structure (the house was built in 1958 and had some wooden shims still in place).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

PAUL L.
12/2011
5.0
mudjacking, concrete repair
  + 0 more
They’ve done great work! We’ve never had to call them back regarding touch-ups or repairs because they do their work well the first time around. I’ve been very, very pleased with their service, and I think their prices are reasonable. I would highly recommend them!
Description of Work: We’ve been working with them for about four years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Maria L.
10/2011
5.0
foundation repair
  + -1 more
The team arrived shortly after 8 in the morning, and immediately got to work, piling the soil onto tarps so that the lawn was not damaged. Within the first hour, one of the workers hit the water line, and we had to turn off the water to the house. The owner of the business, who was on site, immediately called for a plumber at their expense to repair the damage. (Apparently businesses such as this normally don't cover damages incurred in the course of their work)... All our questions were answered, and we did not feel that we needed to oversee the work. Within just a few hours, the house was leveled and the team was putting back our shrubs in the front. I should note that when our neighbor had his foundation repaired, the workers tore out all of his landscaping, and it's still bare over there, looking awful. But, ours was only dug up exactly where the concrete needed to go, and when they were finished, everything was put back (with one exception that we agreed to beforehand.) By 2pm, the team was finished and gone, leaving hardly a trace of having been here, and the engineer had come by to inspect the work performed and hand us the final report. Our work has a transferable warranty, and we were very pleased with this company. When and if we have foundation issues in another part of the house, we will be calling them again, no question. Two things that I would improve that would have made this experience flawless: first, I would have liked a call perhaps the night before to confirm that they were indeed coming the next day. We set up our appointment to do the work about two weeks in advance, and it would have been nice to hear that they hadn't forgotten. Second, as mentioned before, the owner was present for all the work. We were to pay half down at the beginning of work, and the other half when work was completed. Unfortunately, when we went to pay the half down, he didn't have his copy of the proposal with him, so I had to get mine from inside the house. That could have been better. Also, while they advertise that they take American Express, they prefer not to (apparently AX takes a long time to pay.) So while I was looking forward to getting 3000 reward points, we went ahead and paid by check. Other than that minor stuff, it was a great experience and I'll be happy to refer friends to this company.
Description of Work: Dig nine holes under house foundation and install concrete to bedrock to level the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Angela S.
10/2011
5.0
foundation repair
  + -1 more
It went really well. They arrived as scheduled on day one to dig the holes for the piers. The men worked amazingly quick, digging neatly without disturbing much of our landscaping. We were amazed how quickly and deep they were able to dig by hand. The next day they came back and began installing the piers and leveling the house. We had minimal brick cracks and they put all the dirt, landscaping and concrete in our patio back as if they were never there. The same day the engineer came with the owner, Luis, and inspected the work and gave us our final engineering report. As we are also selling our house, Luis was very responsive when we had questions about our Transferable Warranty. I would recommend them.
Description of Work: We had piers installed around half of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Robin H.
09/2011
5.0
concrete repair, foundation repair
  + 0 more
Very very well. Luis is very very professional and good at what he does. He and the men who work for him are hard workers and well mannered. They are busy and they should be. They were also easy to work with and the price was fair.
Description of Work: Plumber had to jack hammer the foundation. He recommended having an actual foundation company make the repair to the foundation. The Foundation Company repaired it and shoveled all the dirt back in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Robert B.
09/2011
5.0
foundation repair
  + -1 more
The overall experience with The Foundation Company was a very good one. Due to my particular situation, I was at home during the entire process. Luis and his crew were punctual, hardworking, and very professional throughout the process. I would certainly recommend using The Foundation Company to anyone in need of foundation repair.
Description of Work: After joining Angie's List to find a reputable foundation repair company, settled upon The Foundation Company to perform the repair after reviewing several companies. Luis Capote, the owner, came and did a thorough job of determining the necessary work to be done to level my slab foundation. I was already aware of the extensive nature of the repair from previous inspections. An outside engineering firm provided a certified report to verify the necessary work to be done. In all, over 30 piers were required to level the foundation, to include two interior piers, requiring going through the floor in the kitchen. Luis and his crew were professional and courteous throughout the repair. The only issue during the whole process was the discovery that previous foundation work had been done on the house from a previous owner. This resulted in additional work having to be performed to move the previous work (shoddy job) and install piers to bedrock. This prolonged the job resulting in an additional $500 to the original cost. I felt this was quite reasonalbe under the circumstances. The job ended on the scheduled date although a little later than calculated due to the additional labor but by the time they left, the site was clean, the landscape replaced as best as possible, lost some shrubs due to the dry conditions, and what cracks that were still left in the brick work were filled. Even in the instance of the interior work, Luis was able to open an area under the refrigerator to install the two piers so my kitchen floor was left in tact. Luis was very easy to work with. His professionalism throughout the whole process as well as his intermittent physical labor in speeding the job along made me feel as though I had at least gotten my money's worth in the expensive, but necessary repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

MIKE B.
06/2011
5.0
mudjacking, foundation repair
  + 0 more
He is excellent and knows his business. The foundation repair was very good. He was very punctual, very polite, and hardworking. The workers were very polite. I would recommend them highly.
Description of Work: I used The Foundation Co 2 years ago. They adjusted the foundation that we had sunk. They had to drill 16-18 holes. They put the jacks underneath, raised it up, and leveled it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

joanne G.
06/2011
5.0
mudjacking, concrete repair, foundation repair
  + 1 more
They did a great job for a small price of about 500.00. No problems since then. Other companies wanted more $ and were willing to do less.
Description of Work: We had a "levitating" brick planter attached to our front porch. The Foundation Company dug out all the dirt---a tree root caused the problem--and they added some foundation work to level the planter. They patched up any brick cracks and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Clarence J.
06/2011
5.0
foundation repair
  + -1 more
They were good enough to tell the truth and now we know our home foundation is in good shape. The gentleman they sent out was courteous and thorough; and he checked everything he could think of and he was much appreciated.
Description of Work: They checked to see if the foundation was sound, which it was.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

david B.
06/2011
5.0
foundation repair
  + -1 more
Luis capote was very professional, honest and informative, class act.
Description of Work: Minor foundation leveling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Dayle T.
05/2011
5.0
foundation repair
  + -1 more
I am so glad I checked Angie's List before deciding on a company for my pier and beam foundation. I'd had one man from another local company come out a few months before joining the list, and he casually walked around my house before quoting a price that seemed a little steep for such a cursory examination. Luis responded to calls within 24 hours. He came out and actually checked underneath the house, walked the perimeter and took measurements before explaining to me what needed to be done. Everything he told me made sense and I knew what was going to happen with my house and why. His quote price was also less than what the previous contractor had quoted. When the day came for the work to be done, Louis and his team were extremely professional and courteous. When they discovered as they were working that a beam needed to be added to keep my house from sagging in one area, Louis went back to the warehouse and got it - no extra charge. They also replaced a concrete corner on the outside of my house at no extra cost. When they were finished, Louis walked me around the house and showed me the measurements again so that I could see the repairs that had been made. He also stopped by the next day when I asked him to check on something for me. I would absolutely, positively reccommend The Foundation Company. You are going to get quality work from good people at a good price.
Description of Work: The Foundation Company reshimmed the entire pier and beam foundation of my house and raised one aread of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Ken N.
05/2011
1.0
foundation repair
  + -1 more
Overall, we feel that the extensive measuring & mapping of the floor displacement with a Ziplevel (high tech "water level") was used to sell repairs that were not needed. Our engineer performed the same measurements but noted the majority of the house was within normal tolerances except for the area near the tree. Note: Installing piers on the side might not have fixed the problem of the tree, especially as it grows further under the house and removes moisture from the middle of the foundation leading to the possibility of needing expensive interior piers.
Description of Work: I scheduled two foundation repair companies to exam and give us an estimate on our foundation. One company quoted around $900 (nine hundred), and The Foundation Company quoted approximately $9,000 (nine thousand). To say the least, we were surprised by the difference between the two estimates, and hired a Structural Engineer to come out and exam our home. As it turns, out all we need is a root barrier to stop our neighbor's tree from growing up under our slab, and not the 29 piers around the entire house that The Foundation Company said we needed to correct our foundation. I think we will be scheduling the other company to install the root barrier.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Response from The Foundation Co
Dear Member, We have received a report from Angie’s List indicating your dissatisfaction and disagreement with an estimate conducted by our company at your premises on February 23, 2011. The Foundation Company has been operating for approximately 10 years serving the DFW area and all of Texas with outstanding ratings both from Angie’s List and The Better Business Bureau. Our reputation is a result of many years of hard work, commitment, honesty, integrity and experience. Our commitment is to you as a customer and your overall satisfaction is our main objective. I personally conducted the estimate and recommended 29 piers to be installed. Please rest assured that my assessment was based on the measurements, my expertise, judgment and honest evaluation. During my visual inspection, I noticed several cracks on the bricks and a significant large crack on the slab of the garage. Additionally the zip level measurement revealed a difference of ¾ to 1 inch in the slab elevation in a distance much lesser than 18 feet. Moreover, Carrollton, TX is known to be an area of constant soil movement and where the bedrock is usually far from the surface. Based on these findings, I concluded and recommended the placement of piers. Although placing a root barrier can prevent the worsening of your foundation, I did not consider this option to be the ultimate solution for your foundation repair needs. Nevertheless, had you contacted us, I would have followed the recommendation of the engineer of your choice. We only make recommendations and ultimately respect the decision of the engineers. As common practice, The Foundation Company does not conduct any foundation repair unless the work plan has been approved by an engineer. On the other hand, I would like to extend our apologies for any misunderstanding as a result of this estimate. Your subsequent action to hire an engineer to conduct an evaluation is understandable. However, I would like to clarify that the drastic difference in prices is due to the proposed solution by your engineer. The placement of root barriers will without a doubt be beneficial, but this action alone will not restore your already damaged foundation. Additionally, it can take years for your foundation to improve with just the installation of the roots barrier. Contrary to the roots barriers, the piers will immediately remove the structural stress noticed by cracks on the bricks, and consequently level the house. The installation of the roots barrier is only a preventive method and a compliment to already installed piers. I would like to reiterate that we would never recommend work unless it is deemed necessary. Furthermore, The Foundation Company strives to provide customers with the most reasonable prices in the market. Last but not least, I would like to respectfully request a copy of the engineer report you received. We would like to consult the findings with a respectable and recognized firm of engineers as an attempt to evaluate both findings. If given the opportunity we can determine and share with you if there was an error, difference in point of views, a matter of discretion, fact or simply an unfortunate misjudgment. Our history delivering high quality work is supported by the countless testimonies of satisfied customers. Upon request, I am willing to provide you with a list of names and contact numbers of engineers who have reviewed our estimates, work plans and have evaluated our final products. I thank you in advance for your time, assistance and consideration. If you have any questions or concerns, do not hesitate to contact me at 972-978-7973. I look forward to hearing from you. Respectfully, Luis Capote.

Michael & Pamela T.
04/2011
5.0
foundation repair
  + -1 more
The Foundation Company provided a complete explanation and firm quote on the first visit. Luis Capote was very knowledgeable. The repair started when promised and was finished in 5 days. The work was done on a 3900 square foot two-story house which had had a foundation repair 11 years earlier. Every location planned for a pier was discussed in advance. The dust and dirt were minimal and we were able to stay in the upstairs part of our home throughout the work. Luis discussed the need for permits and an independent structural engineer's assessment as part of the preplanning. The price quoted was the price we paid - no add ons!! Luis was really the only one of the 5 companies who addressed the need for the permitting and the structural engineer's report for the city of Fort Worth. The job was started when promised and finished when planned.
Description of Work: Provided quality foundation repair at a very reasonable price. Added 34 piers, both internal and external. Of the 5 foundation repair companies we got quotes from, this company was the only one that offered a strategy for adding internal piers without totally destroying our first floor hardwood floors and making many holes in our foundation slab. Only small repairs were required in 3 inconspicuous spots. The work was performed professionally and neatly. Would definitely highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Gaylia K.
04/2011
5.0
foundation repair
  + -1 more
The Foundation Company came out, went under out house and looked at the foundation. They then recommended what it would take to repair some movement we had in a central wall. We had talked to multiple foundation companies who recommended shimy to pier addition. The Foundation Company was punctual, effiecent and their price was very competitive.
Description of Work: Needed multiple piers shimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Lisa G.
02/2011
5.0
foundation repair
  + -1 more
Great company. Luis is a true professional who takes his relationship with his clients seriously. There were not surprises and his constant communication made me very comfortable with every step. I recommend this company highly.
Description of Work: Analyzed and repaired foundation problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Joyce F.
02/2011
5.0
foundation repair
  + -1 more
Luis was very busy (and for good reason), so I had to wait a week to get an estimate - but it was so worth the wait! They were able to put me on their schedule within a week. I was unable to be in town when the work was done and we had to reschedule once due to ice and snow storms. I had to place a tremendous amount of trust in the hands of the work crew, as only my mildly austistic son was on hand during the work. Luis managed his crew very effectively and communicated very clearly with my son. There were more than enough hands to get the job done quickly and efficiently. He and his crew were very careful to clean up after themselves and very respectful of my home. My son and his roommate were blown away when they noticed Luis and his crew sweeping every day and mopping my floors on the last day...making sure that all dirt tracked from under my house was cleaned up. My son's roommate has been in construction and maintenance work since he was 16 and he was extremely impressed with the quality and thoroughness of the work and attitude of the crew. I would highly recommend this company.
Description of Work: I bought a house build in 1953. We knew that it had foundation and wood floor damage, but because no one could get under the house at that time, we received 'guestimates' from minimal work to overkill. We spent a couple of months digging out the crawlspace so that a better estimate and repairs could be made. My pier and beam foundation as well as the wood under my floors (joists & beams) were damaged heavily from age, poor circulation, wood decay, water leaks and carpenter ants. Luis examined my foundation and suggested repairs that we were confident needed to be made--no oversell, no undersell, just reasonable restoration of a very old house. I suspected that there might be more damage (more wood rot) that we could see in the initial inspections and there was some. However, the increase in cost (which Luis was very careful to explain and request approval) was very minimal, much less than I feared, and I was delighted to have such a thorough repair of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

MONA H.
02/2011
5.0
foundation repair
  + -1 more
Out of four companies providing estimates, I felt that this one gave the most value for the work needing to be done. I was impressed with Luis's professionalism and manner. His crew arrived on time and completed the work on time. Because of the extent of leveling needed on one side of the garage, a gap opened up at the door to the patio. Luis and his crew secured the door before they left. The door from the garage to the house which has been difficult to open now opens and closes easily. Gaps that had existed between the between the garage door and the walls of the garage for years are now closed. A few weeks after the foundation work was completed, I discovered that an irrigation pipe in my flower bed next to the garage had been broken. I called Luis,and he promptly sent one of his crew out to repair the pipe. If I ever needed foundation work in the future, I would definitely want Luis's company to do the job and highly recommend him to anyone needing this service.
Description of Work: I had a pre-sale inspection on my home. The inspector reported that the garage needed foundation work. An area of exposed rebar on the west side of the house needed to be patched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Russ F.
12/2010
5.0
foundation repair
  + -1 more
I give Luis and his Crew an A+. They did a great job at a reasonable price.
Description of Work: Luis and his crew installed 5 piers to level my garage. Their service and quality of work rates an A+. They were on time, professional in every way and finished the job in 1 day as promised. I would recommend them to anyone that needs foundation repair. Luis, the owner, was on-sight and his crew were polite and did an excellent job. They even put in 2 double piers at no extra charge when they determined that would make the repair of higher quality. Call them, you will be glad you did!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Steven D.
11/2010
5.0
foundation repair
  + -1 more
I had bad experiences with foundation repair in the past, so the current work was long overdue. Of the three estimates I got, Mr. Capote's seemed to present the best assessment of the problems and the best means of solution. I was especially impressed by Mr. Capote's quiet professionalism. The estimate was prompt, thorough, and carefully explained; phoned in questions were answered equally promptly; the work began on schedule and was done efficiently in two days by a foreman and crew who clearly knew what they were doing and who, as a courtesy, patched cracks in the concrete foundation.
Description of Work: The house, 80 years old and in an area notorious for shifts in the soil, was raised, stabilized, and leveled: 15 pressed concrete piers were placed around the perimeter, 6 of them requiring breaking through a concrete driveway; a 4x6 beam was added under the house; existing piers were shimmed; two piers were added to those already under the house at no additional charge and the front porch steps were also raised and stabilized without charge; work was inspected and approved by an independent engineer. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from The Foundation Co
Dear Customer, We thank you for your feedback to Angie's List regarding your experience with The Foundation Company . Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you once again for your business. Do not hesitate to contact us shall we be of a further assistance. Respectfully, Luis Capote President of Operations The Foundation Company thefoundationcompany@gmail.com

Contact information

10596 High Hollows Dr, Dallas, TX 75230

www.foundationrepairtexas.com/en/index.html

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Pouring and Repair,
Concrete Leveling,
Structural Engineering,
Chimney Repair,
Concrete Driveways

FAQ

The Foundation Co is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Foundation Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Foundation Co offers free project estimates.
No, The Foundation Co does not offer eco-friendly accreditations.
No, The Foundation Co does not offer a senior discount.
No, The Foundation Co does not offer emergency services.
Yes, The Foundation Co offers warranties.
The Foundation Co offers the following services: Foundation & Structural Repair For Concrete Slab, New Concrete Slab, Dry Ways, Beam Construction, House Leveling, Drill & Steel Piers, Drainage Problems, & Leaning Chimney Repair.
N/A

Contact information

10596 High Hollows Dr, Dallas, TX 75230

www.foundationrepairtexas.com/en/index.html

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM