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The Foundation Co

Foundation Repair, Concrete Pouring and Repair, Concrete Leveling,

About us

The Foundation Company has been serving the DFW area and all Texas for more than ten years. We provide high quality and afordable service in foundation repair of all slab and pier & bean foundation as well as structural damage, leaning chimney, drainage problems, house leveling and root barrier for residential and commercial properties. FOR ANGIE'S LIST MEMBERS, E-MAIL US AT: thefoundationcompany@gmail.com

Business highlights

26 years of trusted experience

Services we offer

Foundation & Structural Repair For Concrete Slab, New Concrete Slab, Dry Ways, Beam Construction, House Leveling, Drill & Steel Piers, Drainage Problems, & Leaning Chimney Repair.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 104 reviews

Nona E.
02/2016
5.0
foundation repair
  + -1 more
The work went well Luis sent pictures of the progress. The work was finished faster than expected. I would recommend Luis and his team.
Description of Work: Completed foundation work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Alexander N.
07/2015
5.0
foundation repair
  + -1 more
I thought they did a great job. They arrived on time over the three days of work. They had to delay 1 day due to weather, but it worked out perfectly and they were willing to work around my family's schedule when we had company in town. We had multiple people come and bid the repair and they were able to come out and fix the foundation the soonest when it was most worrisome to us. They were very professional and polite. They addressed each one of my concerns politely and I felt like they would go the extra mile to make sure that I was happy. They took the time and effort to ensure that the job was done well and to not produce any plumbing damage. I only say that the quality was a B because the piers they used were less expensive, but I was reassured that they would last with a lifetime transferable warranty. This gave them a competitive advantage and were motivated to do the work. They also gave me the option of the steel piers as opposed to the pressed concrete. They were confident the pressed concrete would work and I chose the pressed concrete. They gave advice on how to keep the foundation repaired. I would be happy to recommend them to anyone who asks.
Description of Work: Placed 18 piers around the perimeter of the foundation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Joyce P.
05/2015
3.0
foundation repair
  + -1 more
Very responsive & professional. Much lower quote than other foundation people we contacted. House sloped very badly in the back. Luis Caputo did address this issue and raised the house considerably; it was still about 6' off inside the house. The house had new tile & laminate flooring and he was very careful to preserve this as it was one of our concerns. However, in doing the foundation work, the front part of the house where we didn't have a problem before shifted and caused slated floors in the living/dining area and one bedroom.
Description of Work: Foundation work on house we were planning to sell.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Response from The Foundation Co
Dear Customer, Thank for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can assist you in the future. Respectfully, Luis Capote President of Operations

Emily K.
01/2015
5.0
foundation repair
  + -1 more
I had several inches of movement in my pier-and-beam house and had the work quoted by more than one company. Luis gave the best price and was able to start the soonest. I read multiple reviews on this site and looked them up on BBB and saw they had a great reputation among people who have actually hired them. The men were punctual or called if there was going to be a delay. Everyone was friendly and professional. They had to access the crawl space beneath my house through a trap door in my closet and put down plastic to prevent mud from being tracked through my house. After the work was done, they filled in the holes, replaced the removed landscaping, and applies mortar to exterior cracks on the home. All of the work was complete within 2 weeks of getting my first estimate and I received a report from a structural engineer certifying the work along with a lifetime warranty if there are any issues. Due to the price, the quality of work, and the professionalism of Mr Capote, I would highly recommend them to anyone in need of foundation repair.
Description of Work: Installed 20 concrete piers and re-shimmed the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from The Foundation Co
Dear Customer, Thank for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can assist you in the future. Respectfully, Luis Capote President of Operations

vicki T.
06/2014
5.0
foundation repair
  + -1 more
The price was superb! They arrived on time for each day for the two-day job. As a company, they did the best they could for me.
Description of Work: They performed foundation repairs mandated by my insurance company.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Linda T.
05/2014
5.0
foundation repair
  + -1 more
I spent months trying to decide which foundation company to use. The quotes and approaches to addressing the issues were thousands of dollars apart, so I couldn't compare apples to apples. I finally hired a foundation "expert" and that didn't help me know who to choose or what to do, but did make me aware that water runoff from my roof was an additional issue I needed to address to prevent future foundation issues. Upon the recommendation of a neighbor who had been pleased with the foundation work one on her home, I asked Luis Capote, owner of The Foundation Company, for an estimate. Not only was his quote several thousand dollars less than some other companies with nearly the same amount of work, but he was able to give me a firm price for excavation work, since the crawl space under my pier and beam home was very limited. One other company I was considering told me they'd have to see how much excavation was needed once they began the work, and it would cost me $300.00/hr. The day the work was scheduled to begin, we had a torrential downpour, five inches of rain, so we had to wait several days for things to dry out before they could begin. Since the soil was now heavier, it made the work for his crew, but they worked hard and consistently, spending two days in excavation work. It would have cost me a fortune at the other company's rate, so I was grateful knowing upfront what it would cost, which I thought was very reasonable, considering how much work they did. We also had two days of rain in the middle of the work, and the crew made tarps diverting the water away from all the openings under my house to protect the work they had done. My house was challenging because of the landscaping I had already put in close to my house. Although some plant destruction was unavoidable, hey moved plants that would be ruined, and were careful with the others that were nearby. In some areas my home had to be lifted several inches, and they carefully monitered the work from above and below to keep from overlifting and damaging pipes or sewer lines. In a few areas, where they noticed issues already present, they took note and made me aware, then flagged those areas and any new ones that needed attention to make it easier for my plumber to find them. My foundation now feels very solid. I didn't realize how bad it had gotten until I had it repaired and now I see how solid it feels. Before, I would walk by my china cabinet and all the dishes would rattle and the doors would bang. Now I hear nothing but my footsteps. Even though having foundation work done is a stressful process, Luis was always personable and professional, and when I was getting estimates, he even came out a second time when I had more questions. Whenever I had a question or concern, he addressed it immediately and adequately. His crew is hard-working, friendly, and conscientious. I would definitely recommend The Foundation Company, and am planning to use them to install new flashing around my home because I know they will do it right, and in a way that will protect my foundation.
Description of Work: Foundation work on a 100-year-old home with limited crawlspace Involved excavation and then installing multiple piers and beams as well as shimming other areas as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,750

Andy R.
05/2014
1.0
foundation repair
  + -1 more
I called last week to schedule a quote for leveling my pier and beam house. Today, Luis was scheduled to arrive at noon. At 12:15 no one had arrived or called. I called them and was told he was running late, but would arrive in another 15-20 minutes, putting him 30-40 minutes behind. At this point I cancelled the inspection. If the Foundation Co can't complete something as simple as an appointment, I'd be terrified to have them fixing my foundation. If you value your time, don't bother getting a quote from them, they won't show up. Out of the three companies I called (at the top of list here on angieslist), two failed to show up or call for our appointment. Unbelievable.
Description of Work: I called them to come and provide a quote for leveling my pier and beam house. They did not show up or call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Foundation Co
[member name removed], Our record searches did not reveal any evidence that you contacted our office on or about May 1, 2014. In fact your name and address are not reflected in any of our databases for any type of inquiry, consultation or estimate appointments. Please be advised that The Foundation Company has been in operation for over ten years with outstanding reputations on Angie's List and the Better Business Bureau. We value our customer's time and punctuality is an essential part of our daily operation. If, due to circumstances beyond our control, we are running late we would always reach out to our customers to notify them. We provide free estimates to our customers and engage in a professional and respectful relationship at the first contact we establish with each customer. Therefore we strongly believe your negative comments are not accurate. Should you decide to contact The Foundation Company for any foundation repair needs we would be delighted to assist you. Respectfully, Luis Capote

Amy L.
04/2014
5.0
concrete repair, foundation repair
  + 0 more
Luis and his crew were on time and performed their work quickly and professionally. We would use them in the future and would highly recommend them to others.
Description of Work: Foundation repair with pressed concrete piers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our client's with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Daniel Q.
03/2014
5.0
foundation repair
  + -1 more
Luis gave us a fair price for the fantastic job he and his men did. Luis and his men were very professional. They showed up on time and were done when they said they'd be. Would definitely recommend them!
Description of Work: Level house and replace several support piers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

James C.
01/2014
5.0
foundation repair
  + -1 more
Luis was an excellent contractor. He communicated his arrival time prior to meeting me at the home. He was running early and the timing worked out great. Luis evaluated my home's foundation slab, used a zip level to determine variations in elevation across the slab, and inspected the slab. He concluded that the foundation is in good shape and does not require any repairs. His inspection was thorough and he provided a report.
Description of Work: Foundation slab inspection, level check, and elevation survey.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Robin C.
01/2014
5.0
foundation repair
  + -1 more
Even with weather delays, ice storm, major rain storm they ke[t me informed of progress and their ability to perform the work. The stepped and completed the job the morning of Christmas Eve because I had out of town guest coming.
Description of Work: Installed 22 piers, levelled house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Joseph O.
01/2014
5.0
foundation repair
  + -1 more
I contacted foundation company and several other companies to quote the foundation problem that I had with my house. I was impressed with the punctuality and the professionalism that I received by Luis. He was very informative and was able to answer all of the questions that I had. He also had an independent engineer come out to look at the house before the quote which no other company had done. When I received the quotes from the companies I choose The Foundation Company due to several factors, which did include Cost. They were not the low cost quote but they were very close, the other factors were knowledge of the issue, responsiveness, reviews and level of comfort. My foundation is unique. I have two slabs due to an extension on the original house. The second slab was moving and the level from front to back was a significant issue. The foundation company finished in 3 days. We were originally schedule to start the day that the ice-mageddon hit and the work was pushed out three days. It was completely understandable and luckily it did not affect my schedule. The crew that came in were very respectful and professional. The crew put up plastic to protect the furniture in the work areas and cleaned up when the work was done. The work was finished about a month earlier than this review was written. I just had the final inspection from the same engineer that visited prior to the quote, he showed that our house was level and the work that was done by The Foundation Company had been done correctly. I am having a plumber come out to do a plumbing test to ensure that we don't have any damage/ leaks due to the movement of the slab originally and then from the work that was done to make the slab level again. They also recommended that we do not do any cosmetic work on the house for a month. I am very happy with the work and see the difference throughout the house.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

judy J.
11/2013
5.0
foundation repair
  + -1 more
Louis and his crew were very professional and worked quickly, quietly, neatly and the repair was complete in a short amount of time. The post engineer and plumbing test were both very satisfactory. We would definitely use them again if we ever had need and would highly recommend them.
Description of Work: Repaired foundation in one area of our townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Vicki W.
10/2013
4.0
foundation repair
  + -1 more
I called this company to get a second estimate for foundation repair. I have a house that was built in the early 60's and it definitely shifted over the summer from the Texas drought. While his price was within a couple of hundred dollars of the first service provider, I did not think he performed a thorough inspection. I have a pier and beam home and he only "peeked" under the house with a flash light - never went completely under. He told me I didn't need any beams repaired but I have pictures from the first provider that shows two beams needing repair - one with termite damage and the other with a crack. He was also late to the appointment by 30 minutes. I would have appreciated a phone call saying he was running late but I ended up having to call the company asking if he was still coming. My time is just as valuable as his and I was disappointed he was not proactive in relaying delays. He did offer a discount of $350.00 for the "inconvenience". Other than that, he was nice and professional. Due to the incomplete inspection, I will not be using this company.
Description of Work: Foundation Inspection

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$5,000

Response from The Foundation Co
Dear Ms. [member name removed], I regret that your recent experience with our company was not favorable. Please rest assured that our inspections are done thoroughly and efficiently. We value our customers time and punctuality is of the essence. In your particular case we offered you an extra discount for the inconvenience. Do not hesitate to contact us should you reconsider your decision in hiring us for your foundation repair needs. Our ultimate goal is to leave each and every customer 100% satisfied with our work. Respectfully, Luis Capote

Eva H.
09/2013
5.0
foundation repair
  + -1 more
It went really well. They were here on time throughout the project. The whole time they were working, I thought that they were very courteous when I went to speak with them. The work completed was done well. They did have to remove a few bushes, but they had warned me of this potential problem.
Description of Work: They did an extensive foundation repair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Robin J.
07/2013
3.0
foundation repair
  + -1 more
Their work wasn't as thorough as the other companies I got estimate from. The others crawled underneath the house to check the foundation and The Foundation Company didn't do any of that. They just kinda walked with their machine to check the elevation of the house. Once they were done with that, the results of their job was very different compared to what the other companies showed me. They were saying that there was a big disparity in elevation from one side of the house to the other side. So I would say that they were not accurate. So they lost their credibility with me. If I had only called them, I would have trusted what they told me and I would have probably ended up spending money to do the work.
Description of Work: The Foundation Company came out and gave me a quote for foundation repair.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from The Foundation Co
Dear [member name removed], We regret that your recent experience with us did not meet your expectations. All our staff are well trained, experienced and experts in the area of foundation repairs. Every estimate is customized based on the structure of the property. Although some companies may have differed from our estimate , we feel very confident in the quality of our work and the validity of our recommendation that is always supported by independent engineer firms. Do not hesitate to contact us, shall you require our Service. Respectfully, Luis Capote President of Operations The Foundation Company.

Nathan C.
06/2013
5.0
foundation repair
  + -1 more
Estimate provided was quick and professional. They took the time to clearly explain all the questions I had patiently. The estimate provided was very reasonable and the start date was much sooner than other companies estimates. The day of the repair, the crew showed up on time and immediately got to work. The crew was polite, efficient and cleaned up after themselves when the repair was finished. The work was finished sooner than expected and the previously sticking doors, etc all fit back into place correctly. Following the repair, there was a hole in the sidewalk that the crew later filled in as well as patching up cracks in mortar outside. Overall I was please with the price and service and would use them again.
Description of Work: Installed several piers under foundation to address a shift in the foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

John A.
05/2013
5.0
foundation repair
  + -1 more
They had to do work both inside and outside of the home. I got several quotes and The Foundation Co provided a good price. Luis and his crew were great. They were very clean throughout the process. They had to install several new beams. I have tile throughout my home and had 9 extras for replacements. They did a great job in working with the tile and making it look new when they were finished. We later thought there was a leak with the work and Luis sent someone out immediately to inspect the area. It was nice to know that he was going to take care of issue but he found that it was not his issue.
Description of Work: The Foundation Co repaired foundation damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Nancy H.
05/2013
4.0
foundation repair
  + -1 more
The tone of our unusual experience soured when the company's representative had car trouble and missed our first meeting. The representative never called to notify us of his trouble. We learned of his car problems later when we re-scheduled. (I understand car trouble, but I wished he had called. We had not moved into the house yet, which means we drove to the house to meet him.) The re-scheduled appointment went well, but the promised quote never arrived in my e-mail. I called to ask for the quote, and we had to re-schedule another visit to measure the house again. Sadly, the price per pier went up. The piers went in quickly as promised; and the independent engineer came out and verified their results. If I had to guess, this experience -- I hope -- was an anomaly for this company. Everyone worked hard to make things right.
Description of Work: The Foundation Company installed 6 piers to level a corner of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,500

Stephanie C.
05/2013
4.0
foundation repair
  + -1 more
They recommended that I do repair, however Luis said he recommends I hire an independent structural engineer. It turned out the project was not necessary. The only fallback with this company was when the guy came out to do the estimate, he took the measurements, and said he needed to go to his office to before giving me a price. I waited for the email estimate for several days, I had to inquire days later for the estimate.
Description of Work: They sent me a bid for a foundation repair and check up.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional service and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

George R.
05/2013
5.0
foundation repair
  + -1 more
Very smooth. I was on site for most of it, and they were very communicative.
Description of Work: Best price we could find among 4 evaluations. They put in 30 piers, 2 of them inside the house. The crew is very fast and professional. We're approaching one year, and so far all is good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Jay S.
05/2013
5.0
foundation repair
  + -1 more
I called the company and ask about foundation inspection, price and time to come out and inspect. They were very polite and knowledge on the phone. I ended up using the company due to my schedule.
Description of Work: I called the company and ask about foundation inspection, price and time to come out and inspect.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Carolyn P.
05/2013
1.0
foundation repair
  + -1 more
First appointment was scheduled for 2pm Jan 22, 2013. They never showed up. Called at 6:43pm to reschedule. Rescheduled for 2pm Jan 25. They were late. Showed up and started taking measurements, never explained to me what the measurements meant. Gave me a copy of the estimate and said thank you. I will not utilize this company.
Description of Work: Check foundation and give estimate if foundation repair is needed.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from The Foundation Co
Dear (member name removed), Thank you for contacting the Foundation Company for your home foundation concerns. We have been providing service and conducting estimates for over ten years and have never left a premise without providing the customer with a full explanation of our findings. I was truly surprised to learn from your comments that we did not show up, were late, and when the estimate was finished, left without speaking with you. All of our Foundation Repair Specialists have been trained to provide outstanding customer service and a detailed explanation of our recommendation. I personally conducted the estimate on your property which was done thoroughly. Your comments on Angie's List nearly four months after I conducted the estimate was shocking to say the least. Rest assured that our company does not operate in such a manner. The Foundation Company provides free estimates to our customers. Customers commend us for our professionalism, attention to detail, experience, and most of all, our commitment to ensure that every customer's questions and concerns are answered without any rush. We take pride in our work and customer's satisfactions is our number one priority. Do not hesitate to contact me, shall you have further questions or concerns. Respectfully, Luis Capote President of Operations The Foundation Company

valerie B.
05/2013
5.0
foundation repair
  + -1 more
AWESOME COMPANY! My house was sinking in the middle! I've had foundation repairs done 3 previous times (by another company) and was not happy with previous companies because they started treating me like they could bleed me for money because they'd done work before. Previous Company gave quote for 17 piers but THE FOUNDATION COMPANY said I only needed 6! USING THE FONDATION COMPANY SAVED me 11 thousand dollars that the previous company quoted! So courteous, so professional-owner was here start to finish-he came by every day to verify work was being done properly, to the engineers specification and actually got on the ground with me to show me exactly what they were going to be doing each day. I can finally walk around my house and it feels level. I ended up having 2 slab leaks under the foundation-which is likely a major contributing factor to the foundation problem. What was nice is where they went to put a steel pier they were able to expose one of the sewer line leaks-because the access was already open it saved me 1100 dollars with the plumber-AND then THE FOUNDATION COMPANY offered to RETURN to my house and fill in the open hole when the plumber was finished with the repair!!!! NO OTHER COMPANY WOULD HAVE DONE THAT FOR ME!!!! They came out of their way middle of the day to fill in the hole... A ++++++ all around! I will also say having had concrete piers and now steel piers, there is a big difference-Steel piers may cost more than concrete but if Luis recommends steel-pay the extra money and get them-they are totally worth it!!! Very conservative in his recommendation-very ethical. There is a lot to be said about any company that gets hired because of word of mouth referrals and not from fancy advertising! Love these guys- I'd GLADLY pay them to come out to my house anytime. Wish I'd used them to begin with!
Description of Work: 6 AWESOME steel piers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Bonnie J.
04/2013
5.0
foundation repair
  + -1 more
We were pleased with them. They were very helpful, explained what they were going to do and gave good helpful hints before they started. They started and ended on time. They were great, very professional and informative in all phases of the operation.
Description of Work: I used The Foundation Co for foundation repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from The Foundation Co
Dear Customer, Thank you for your feedback on Angie's List regarding your experience with The Foundation Company. Our goal is to provide our clients with exceptional services and to meet all expectations. Your comments and input will be highly considered and we thank you for your business. Please do not hesitate to contact us if we can be of further assistance. Respectfully, Luis Capote President of Operations

Contact information

10596 High Hollows Dr, Dallas, TX 75230

www.foundationrepairtexas.com/en/index.html

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Pouring and Repair,
Concrete Leveling,
Structural Engineering,
Chimney Repair,
Concrete Driveways

FAQ

The Foundation Co is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Foundation Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Foundation Co offers free project estimates.
No, The Foundation Co does not offer eco-friendly accreditations.
No, The Foundation Co does not offer a senior discount.
No, The Foundation Co does not offer emergency services.
Yes, The Foundation Co offers warranties.
The Foundation Co offers the following services: Foundation & Structural Repair For Concrete Slab, New Concrete Slab, Dry Ways, Beam Construction, House Leveling, Drill & Steel Piers, Drainage Problems, & Leaning Chimney Repair.
N/A

Contact information

10596 High Hollows Dr, Dallas, TX 75230

www.foundationrepairtexas.com/en/index.html

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM