Since our company’s founding, T-Rock Roofing and Construction has operated with one major guiding principle – do the job well and get it right the first time. In the 60 years since, our business has thrived as we have remained committed to our customers and to excellence. Our top-notch staff and outstanding customer service have gained the loyalty of thousands of home and business owners over the decades by offering quality, local roofing services in the North Texas area. With both residential and commercial roofing services, we give our all to every rooftop, and all of our work is guaranteed
They honored their deal and were on time. Cannot ask for much more than that.
Description of Work: Fixed some missing spots on our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chrs S.
08/2014
5.0
roofing
+ -1 more
Juan did an awesome job and performed the work on time despite mother nature's best efforts.
Description of Work: Replace boots on roof and performed maintenance other roof accessories
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Charity M.
07/2014
5.0
roofing
+ -1 more
Highly recommend!!! They were able to schedule an appointment VERY quickly. Juan kept in contact with me about his estimated arrival time and informed of delays. He was able to quickly find the problem, repaired it quickly and did not try and "find" things to repair that didn't need to be repaired. Cost was fair and was repaired to our expectations. Would definitely use again. Juan is very professional and a very nice guy. He knows his stuff.
Description of Work: Repair of leaking dormer, replaced shingle on dormer, replaced missing shingles on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Christine M.
07/2014
5.0
roofing
+ -1 more
For several months I held on to the final insurance payment, waiting on owner to contact me to answer a final question. i know nothing about roofing and therefore had questions as to why a board was left on the roof. I didn't know if it was left my mistake or if it had a purpose. Several weeks ago I sent the final payment in. I was hoping when he didn't get his money he would contact me and resolve my question. Then to be honest, I did forgot about it and several weeks ago found the check. I mailed it, still asking about the board. He contacted me today 12/17/14 to say he had received the check and finally answered my question. That's all I ever wanted, was a response to my question. I will upgrade my score, now that I am satisfied.
Description of Work: My biggest issue was with the amount of time it took for the project to be completed. It was an insurance issue and there were several things that needed to be done by sub-contractors. There was a month between putting the roof on and someone else doing the other items. The owner kept giving excuses about the sub contractors being so busy. He should had found other sub contractors that could finish the job in a timely manner. |In picking up his first check he would tell me he was coming by on a certain day and never show up or call to cancel. Granted, it was his money, but it was my time to wait on him to show up when he said he would. He didn't do this once, but several times. As of this writing he still hasn't gotten with insurance to sign off on the project and have his final check cut. There was also a question about a board left attached to the roof. He took a picture when he finally came to pick up his first check. He said he would get back to me and that has been 3 weeks ago. |Some of the work the sub contractors did are 'legal' but questionable in the best way to do it. Example, the wires for the turbo fans needed to be reconnected and they are suspended in mid air rather than laying or tack on to any surface.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Robert B.
07/2014
5.0
roofing
+ -1 more
It was excellent on all accounts. He just came on time. He looked at everything. He repaired everything. He let us look at it before he left. He just did what I was expecting him to do. He did a a good job. He was professional. He had good manners and that's always a good thing.
Description of Work: They just did some repairs for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Gerald M.
07/2014
5.0
roofing
+ -1 more
I'm a supervisor of a very large mill work company and 2nd generation carpenter for close to 30 years. T-rock roofing did an excellent job on my roof. Good craftsmanship, demo existing roof and installed in one day. Jeremy with T-Rock made sure that we did a walk-thru with no outstanding issue. I will use again in the future since they do other things as well. Thank you T-Rock!
Description of Work: Replaced roof due to storm and hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Cari S.
07/2014
5.0
heating & air conditioning/hvac, roofing
+ 0 more
The repair was done on a rental home that I own. There was water leaking near the a/c unit, but it wasn't because of the a/c. I had a roofer come out and the repair bill was high. You always want to get two or three bids. Juan came out and determined the issue was minor and required some common patching. Work was performed at that time and I was e-mailed before and after pictures. This saved me a lot of money. I waited to leave review until there was another heavy rain to test repair. My tenant has reported issue seems to be resolved as there was no leak after heavy rain. I am VERY impressed with Juan and it fills good to have an honest good roofer to call if I have any further issue at that or any other properties.
Description of Work: Patched roof area that was causing a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Chrs S.
07/2014
5.0
roofing
+ -1 more
My initial review that was submitted was a 'D' after one appointment was canceled and the person assigned never called back for the rescheduled appointment window. Shortly after submitting that review, I was contacted by the company and they have taken every step possible to regain my satisfaction and prove that my experience/review is anomaly for how they do business. I have to say in my experience with some other companies in the same industry they have turned my opinion/experience from a negative one to a positive one. I have had a similar situation with a few other companies and I can assure you none of them contacted me back to try resolve the poor experience. And while the work I initially inquired about ended up being completed by another company, I have enlisted them for another project as a result of their response and action to my initial negative review. It is unfortunate that it took that negative review to get me back on their radar, but the way they handled it and how they are reacting to it has led me to change the experience to the current rating. I am looking forward to see the outcome of the new project.
Description of Work: Estimate on a roof leak
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dickerman S.
07/2014
5.0
roofing
+ -1 more
This was a Big Deal item. They performed as expected. The only downside was they did not show up when we had scheduled. I had taken off of work to meet them but they were delayed due to other jobs. However, they seemed to do a good job and were courteous.
Description of Work: Completed roof inspection performed minor repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Kirk B.
07/2014
5.0
roofing
+ -1 more
Juan came by and inspected the roof and found the problem area. He repaired the leaking area and then re-nailed my gutter that was pulling away and recaulked and sealed the flashing. He left me feeling confident in the roof's status and when I am ready to replace it, I will definately call them.
Description of Work: Repaired roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carol K.
07/2014
5.0
roofing
+ -1 more
Fantastic! Will be using T Rock for all my roofing problems.
Description of Work: Fixed roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cynthia G.
07/2014
5.0
roofing
+ -1 more
Andrew arrived as scheduled and was able to quickly diagnose a problem leak that two previous service providers had not been able to identify and correct. He applied sealeant to the area with the leak, as well as all surrounding areas to help ensure the leak was completely resolved. He consulted with me on price so that we could agree on an amount that was fair to both of us. He also indicated that if the initial repair did not correct the issue, that they would continue to come back until the issue was resolved. I call that excellent customer service!!! I will definitely call them for future roofing needs.
Description of Work: Roofing repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brian B.
07/2014
5.0
roofing
+ -1 more
Juan took great care of me! Very professional and trustworthy. He came to give me an estimate, and was able to complete the repairs at the same time. He took great before and after pictures to show me what was completed. I would definitely recommend this company!!!!
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrea W.
07/2014
5.0
decks, heating & air conditioning/hvac, plumbing, roofing
+ 2 more
Swimmingly well! He did an amazing job in just 30 minutes. He was honest and straight to the point. He showed me exactly what was going on and explained it to me in a way I can understand. He knew I was a first time home owner/buyer, never using that to his advantage, he simply explained what to look for, see, understand and know what needed to be fixed. You don't get that kind of help from someone concerned about making a buck. The quick turn around and incredible service was more than a person experiencing this all for the first time could ask for. I have been renting for 10+ years, and my fiance and I are more than pleased with our first experience as home owners. Thank you so much T ROCK for an awesome experience! We could not be happier with your services! Sincerely, Andrea Watson
Description of Work: He fixed multiple leaks on our rooftop deck. He fixed a hole we had outside the scupper, which was causing a leak to the room below. He fixed the rooftop A/C units piping that was starting to cause a leak to the room below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Janice M.
07/2014
5.0
roofing
+ -1 more
This was my first experience with Angie's List. From the very start, it was an excellent experience. The deal ($200 for $500 worth of work) made the first time use of T Rock feel "risk-free." The contractor's communications were friendly and timely. Juan Fuentes, the person who made the repairs, called to give me an estimated arrival time, and kept me updated. When he arrived, he introduced himself and gave me his card. He was fast and efficient with the repairs, and when he finished, he showed me before and after pictures of the repairs. I would definitely recommend T Rock Roofing and Construction, and would not hesitate to use them again.
Description of Work: Contractor made minor repairs to roof, including re-shingling and sealing vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dawn G.
07/2014
5.0
gutter repair, roofing
+ 0 more
December 13, 2013 I can home to several spots on my ceiling. I put out a call on Facebook for help and a friend recommended Nick Frederickson from T-Rock. I called Nick first thing Saturday morning and he was over within the hour to check the house and the roof. There was extensive damage from the December ice storm that we had just started thawing out from. Nick fought with my insurance company to get the damaged items covered and replaced correctly. Whenever my Mom and I had a question about the process he was there to answer it or walk us through the process again. Nick was very easy to communicate with and always responded in a timely manner. As the work progressed I told Nick that I had a friend that had been planning to come for Spring Break. He made sure that the work was completed and I was back in the house the week before my friend came to visit. I would highly recommend T-Rock and Nick Frederickson!!
Description of Work: Nick Frederickson from T-Rock replaced the roof, eves, gutters, walls, ceiling, cabinets, and flooring damaged from the ice storm in December 2013.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48,000
Lynn E.
07/2014
5.0
roofing
+ -1 more
The company was extremely professional on the phone and in person. They showed up on time, accessed the situation and gave us a very fair estimate on repairing our leaks. When repairing, they again showed up on time, repaired the leaks in a timely and professional manner. Everything looks clean and in good repair, and the shingles they used as replacements matched very well. On arrival for the repair, it became apparent that the repairs were going to be a little more extensive than originally quoted, however, T-Rock honored their original quote, which we were very happy with. If and when the time comes to replace the roof, T-Rock will be an easy choice - we highly recommend this company.
Description of Work: Repaired a leaky roof in two places. The valley metal and shingles around the valley, as well as re-flashing a chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Andy S.
07/2014
4.0
roofing
+ -1 more
They read the review and came to make it right.
Description of Work: They came by my house and had me sign an agreement they stated so they could speak with my insurance, I read the fine print and called to cancel. They did show up with the insurance company, but when I told them I would go with the lowest bid they would not even submit a bid. People get at least 3 quotes. I was able to save $2000 by doing so.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
Response from T Rock Roofing & Construction
We will not submit false and fraudulent insurance documentation. We will keep our honor and integrity even if that costs us bad marks like this one. We have gone above and beyond to help this gentleman and been repaid with unfairness. May your heart be changed and have a blessed day. Aaron Sadler 214-244-3619
Steven F.
07/2014
5.0
roofing
+ -1 more
Juan was professional and courteous. He did good work, quickly!
Description of Work: Juan came out and took pictures of the hail damage on our roof as well as some spots the last roofer neglected to put finishing touches on. He showed us the pictures and said that he could complete the work quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ye Kang K.
07/2014
4.0
handyman service, roofing
+ 0 more
I'm not very satisfied with their work. They stuck to the big deal price. I asked them to give me a quote on replacing the roof but they took two weeks to give me the quote. I had to remind them several times because I'm waiting for their quotes. They took pictures about the problem but they didn't take a picture of the one that they fixed.
Description of Work: I purchased a big deal for T Rock Roofing & Construction. They came and did their service. They did the roof and fixtures. They sealed just one little hole. They took pictures of those maybe having some problems. There was one leak on the roof so they fixed it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Sandii E.
06/2014
5.0
roofing
+ -1 more
I was so impressed with this company and especially Bob Benefiei! I knew it was a small job and it can be difficult to find someone. They were not only willing to help me, but came out the same day for an estimate and scheduled a day to complete the work. The work ended up being a little more then we had anticipated, but he kept his agreement on the estimate. He did such a good job and paid attention to details, even touching up areas I hadn't even mentioned. From what I can tell, the workmanship looks great and I feel he did a thorough job. Bob was extremely nice, courteous and extremely helpful to me. He seemed very trustworthy and made me feel comfortable in the work that was being done. I am so glad I found this company, and especially Bob. I will definitely use them again in the future. Thank you so much for a job well done!
Description of Work: Seal and paint a small damaged area on the gable of the house, replaced a garage door jam and trim along with another small piece of trim on the chimney. Finished with minor touchups of paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Judith C.
06/2014
5.0
roofing
+ -1 more
They were punctual, equipped with everything they needed and completed the project in a timely manner. The crew did an exceptional job, including the clean up when they were done. T Rock's team were professional, courteous and I would absolutely use them again!
Description of Work: Replaced exterior wall and eaves on overhang.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
allison B.
06/2014
5.0
roofing
+ -1 more
We just moved into a house and was told we needed a new roof. Well right now we are house poor and could not afford one. Juan came out and informed us he could get us taken care of to help until we could replace the whole roof. He was very nice and explained everything.
Description of Work: Patched up my roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Eric W.
06/2014
5.0
roofing, interior painters
+ 0 more
Stella Clevenger and her assistant were excellent. I found T-Rock Roofing via Angie's list. I first called about a water leak in part of the bathroom ceiling; when there was a protracted cold spell, ice would get under the shingles and then quickly melt. They immediately did a stop-gap repair for free and then determined that we had enough hail damage to our roof to warrant an insurance claim. Stella thoroughly went through our house and pointed out areas that needed attention. When the insurance adjuster came, she was there to explain what she could see of the damage and he accepted all her recommendations and approved us for a new roof and the repair of the minor interior damage from the melting ice. The new roof looks great! The roofing crew was thorough and efficient. We are actually selling our house, but the new owners are getting a top-notch brand-new roof with Class 4 hail/impact-resistant shingles.
Description of Work: Replaced the hail-damaged roof on the house and the garage. Repaired/repainted minor water damage to inside of house and filled and finished some settling cracks in the ceiling.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
T Rock Roofing & Construction is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
T Rock Roofing & Construction accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, T Rock Roofing & Construction offers free project estimates.
Yes, T Rock Roofing & Construction offers eco-friendly accreditations.
Yes, T Rock Roofing & Construction offers a 5% senior discount.
Yes, T Rock Roofing & Construction offers emergency services.
Yes, T Rock Roofing & Construction offers warranties.
T Rock Roofing & Construction offers the following services: Roofing, Painting, Gutters, Heating & A/C, Siding, Fencing, Windows, Carpentry & Concrete. Residential and Commercial.