Lucky Jaycee Home Services

When I signed up I selected three days that would fit my schedule. I called them after those dates had passed and as stated above I have not been contacted since. I want a refund, please. ASAP

I was very pleased with the work they did. They were polite, and prompt. I would use them again.

Two men arrived right on time to clean my windows in Austin. One worked outside, the other inside. They used rags to wipe windows no squeegees. For that reason, all the windows have smudges and it shows immediately when the sun is out. A total waste of money having had my windows cleaned by this company. The price would have been OK if the work had been done properly. They didn't know how to remove the screens and rather than ask, they used a screwdriver and dented the frame of one screen. They made a hole in another screen with the ladder and didn't say anything until I mentioned it. Same goes for a big tree branch (6 inch diameter and a few small ones) that they broke. To top it all, after they left, I noticed the corner of another screen ripped. So in conclusion, this is NOT A COMPANY TO HIRE to clean your windows.

He has canceled on me once and no called, no showed twice. I even contacted him the day before the last appointment and verified that he will be here, and he agreed. I stayed around all day and he never showed up. I have called multiple times at this point and he will answer and say he is going to call back, he never does. I am canceling this service with him. I would not recommend the service.

Not a good experience overall. The window cleaner left his first trip here without finishing the job, leaving several windows untouched -- but did not let me know before leaving. I called, and in defense of Lucky Jaycee Home Service, they sent him out the next morning to finish the job. The window cleaning was done with a cloth, not a squeegee, so the result is very streaked windows. I spent half a day re-washing several of the windows because every time I saw the glaring streaks I was annoyed that I paid to have them cleaned and they were still dirty. The agreement was that screens and sills would also be washed. The screens had to be removed to wipe the window surface, however, they were not put back in place well and the result is I have screens that are not firmly in their tracks. Wiping of the screens and sills was inconsistent. I need to go out with a ladder and finish this part of the job, too -- but I want to wait until I have a day to re-wash all of the windows so I do it all at once -- something I hired this firm to do. I appreciate that on the second visit the window washer apologized for leaving, however, I am left with disappointment in the overall result. I would definitely not hire this company again to wash my windows.

Prompt, professional, and very friendly. Bought a deal off of Angie's list and they were out a few days later. Cleaned 20 windows and did a great job. I would use them again! Thanks.

However The last time I used a provide that was not on Angie list it was a disaster!

I had to do all of the calling. When I initially set it up, they wanted to know which days were appropriate for me. They missed two appointments and never called. At this point I will not contact them again. They are unreliable and unresponsive.

The entire job that Lucky Jaycee Home Services provided was great. They hand washed my 2 story interior and exterior windows and doors. They even cleaned a window ledge that has never been cleaned.It was very dirty. I am very happy with this company. I would refer them to family and friends. I would use them again.

Fast, clean, great group to work with, friendly. Long drive to Liberty Hill..

He no showed the appointment scheduled for 10/11. I contacted him about the missed appointment and he said he would call back due to being on a job. After looking at the reviews, he seems to be getting overwhelmed by the demand for his Big Deal and is having a hard time keeping up. I have decided to pursue other options having my windows cleaned.

I was contacted by the provider very quickly to set up the appointment. Very Polite and professional. The day of service I was contacted by the provider to confirm the 11: AM appointment. David arrived on time and went to work immediately. David was very pleasant to work with and he performed a quality, excellent job. Went back over smudges until they were erased. . Did not leave until I was pleased. David cares about his service and couldn't be happier with this service provider and David ...I will call them again when the time comes. I highly recommend them...can't go wrong!

Every time I talked to them they were completely out to lunch. His business demeanor on the phone is so bad its pitiful. I have never dealt with such poor customer service. Read the other reviews and see how wrong I am. Everyone doesn't lie.

very professional crew. they did an excellent job on windows and cleaned up floor area around each window after.

I would not recommend them. He was supposed to come out at 8 this morning, but the technician missed the appointment and he couldn’t get ahold of him. He said he could come do it, but it would not be this week. I have company coming this weekend, which is why I needed it done today.

THEY NEVER SHOWED UP AFTER AN INITIAL NO-SHOW.

I tried calling them to schedule. They were supposed to come today beteen 11 and 1pm. They haven't showed up and haven't called me at all. At this point I will be getting a refund.

Service has NOT been done--I tried to call them to schedule the time--as neither of the times i suggested seemed to work for them. Had great difficulty understanding the person I got on the phone, such that I finally had to hang up and he said he would call back on a different line. We have yet to connect, and there seems to be no urgency on the part of that company to provide the service I have paid for.

First day of appointment, they had a truck issue but we rescheduled. They (Jaycee and his associate) came just on time, did a nice job cleaning my new houses windows, tracks, frames, screens. House was vacant for a year so windows were dirty. They are friendly and easy to communicate but make sure you double secure your booking, as they are busy because of the deals

Helped move furniture/furnishings away from windows. Careful to avoid damage to breakable items. Gave me advice about marks on outsides of windows caused by weather exposure.

The owner arrived with his crew of three and I'd a fabulous job! They were very diligent, respectful, and friendly. Their work was outstanding. They use rags instead of squeegees to avoid any streaks. Even though it was the end of a long day for them, they were always smiling and working very hard. The Angie's List offer is for 20 windows. Additional windows are $7 each. I asked the owner about the two low ratings he was given, because I was surprised given the quality of their work. He told me they wanted much quicker service. His offer is for a two-week window. They have six crews in the Dallas area with more coming. You will be impressed by these men! They really care about quality, service, and respect for their customers. I enjoyed meeting them all and seeing the quality of their work.

They did contact me within the two business days as mentioned, however, when I called him back to change the appoinment date he said he would call me back and never did. I am cancelling my Big Deal and will seek out another Service Provider.

Classic case of a small company being overloaded by an Angie's List deal.

This company was fantastic! Several people came to do the job and they were all polite, considerate and friendly. The windows came out beautifully! I couldn't be happier with their work. Something that I value, as well as quality work, is punctuality and consideration. Lucky Jaycee arrived exactly on time and ready to work. They even removed their shoes when they came to wash the inside of the windows. I highly recommend them!

There were two men completing the work. One worked on the inside and the other outside. The gentleman on the inside seemed much more interested in doing a quality job. After completion, he inspected the outside and cleaned some streaks. Overall, I think Lucky Jaycee Home Services did a great job. They were punctual, professional and I would hire them again.