Leak Trackers

Minor separation in caulking of expansion joint. Repaired within 2 days of warranty call.

Work looks really good. Matched the existing mortar.

Replace it like new and cut the new brick to fit perfectly. Looks like new!

While they were pricey, they did a good job. There was a lot of work. I wasn't surprised that it was more than the 168 dollars. They were very responsive and were here when they said they'd be. They cleaned up everything.

It went well. I had hired them to do masonry work but after discussing it with them, we decided to go a different way which they were able to help with. The only thing that "didn't go well" was that they took the opportunity to try and sell me on their other services, which I wasn't really interested in. They didn't push, no hard sell or anything.

No problems one month after service, and repairs look good.

It did not go well. The guys came, looked at the problem area and put a whole ton of sealants between the panels in a large area. I guess their experience told them that's where the problem was, which is fine. However, they let their experience cloud their judgement and failed to spot some obvious leak paths through a cable hole running into the wall. A few months later, the leak problem came back and the newly repaired wall started to crumble again. My property management company called them up but was met with rude and arrogant denial of their failure as the owner placed all blame on SPECULATED preexisting conditions. They also blamed me for trying to get some side job done while they are their. I guess I was a distraction to them?! In my opinion, if they are to build a business on their experience, they should at least take the responsibility when their solution did not work. I give them a F for their irresponsible performance.

There were quite a few people who showed or to this job (4 or 5). I thought that if 1 person showed up, he probably could have been more effective than 5 all at once. They came in and fixed some of the problems and repaired some cracks. They then told me that it would be about $2300 to fix the rest. The details that they provided regarding the additional work was small. I would have liked to have received a sheet of paper saying, "We did...... , you still need..... and here is the cost per what you need. That would have been more helpful than what I got. That being said, the quality of what they did (the stuff that was actually complete) was very good. They left a sealed portion that was not grouted at the entry of my house on a very visible surface. That was not cool.

Quality was not great and a few short cuts were taken.

I originally called them for chimney repair. I guess, they specialize on masonry work for the material that holds the bricks together. He looks for any broken seals or things like that. He pretty much was adamant about trying to sell me that service compared to what I was looking for. To be honest, the guy was pretty shady. One of the things he did was ask me if I could pay him in cash and just request for a refund through Angie's List. It was really shady. He said something about how he needed to pay his guys today and Angie's List pretty much takes a cut. The owner of that company seemed pretty shady. Since he recommended that I buy some chimney caps, I just asked him if he could seal the corners of my chimney. He sealed that. I just had him to do that and that was it.

They were on time and finished the work that day.

We had about a 60' edge of our back porch slab (9" thick) with slate tiles grouted vertically to the edge. Recently, after 10 years, some of the tiles have started coming loose. I had reset about 6 tiles last year, and I estimated I had about 10 tiles that absolutely needed to be redone right now, as they were either off, or just about off. I originally bought the $300 package of masonry work, not quite sure how long this would take. After a phone call to set things up, Leak Trackers came out to assess the situation. They advised that all of the tiles should be removed and reset, and gave a quote for a total of $1280, or $ 980 in addition to the $300 package. At first I was somewhat stunned and felt I was being "upsold", but deep down knew that it was just a matter of time that the remaining tiles would be popping loose and that I was just trying to "patch" the immediate problem. He had the right number of folks there to do the job quickly. They removed the tiles, ground down the previously placed grout bed from the edge and tiles, and then reset the tiles. It looks fantastic. They cleaned up after themselves. And they were out of here within the day.

They did additional tuck-pointing around the house so I did pay them extra.

It went amazingly well. We have someone strange matching requirements and the Mason did a beautiful job and made some excellent recommendations for some future adjustments to poorly done other work in the area we definitely are planning on getting that done in the very near future. We cannot express strongly enough how impressed we were with the service and the Mason thank you very much

I didn't know if I needed a total new window and frame or just a pane. He let me know what was needed. He also told me about a few other issues in the front but he didn't try to upsell me. Sure, $85 is a lot for an opinion, however, his time and drive needs to be compensated. I'd use him again.

The head guy arrived on time without his workers to see what I wanted done and, as others have said, to explain what I'd paid for I.e., number of hours labor bought/number of workers = length of time spent on the job. He said his guys were having breakfast at a local cafe I wasn't familiar with where they always tried to eat when in town, and that they'd be here soon and that would be when the labor time when begin. While waiting for his workers he observed that my roof looked new. Then he said my chimney cap should be replaced; that they weren't done that way any more, covering only the chimney opening and not the entire chimney, and he wouldn't be surprised if there was water damage to the fireplace bricks. I made no comment and he said he'd check it out. We chatted for about 15 minutes more while we waited for his workers...5 I think. They soon showed up and after he put them to work he retreated to his truck where he remained until they were cleaning up and he noticed me in the front yard getting my mail, checking the front decorative wall repair, and looking at my chimney which seemed to have the face of one of the bricks broken off and which coincidentally? I had never noticed before. Eventually the head guy finally got off his phone, emerged from his truck, and came over to me. I complemented the mortar work his guys had done. He told me I didn't have any water damage to the chimney but that I did have one of the bricks broken off (as noted above) which they would fix. Then he said that unfortunately while up on the roof he'd noticed that the squirrels had chewed into the the (lead?) vent pipes, that he was surprised I hadn't noticed any leaks upstairs and that the roofers (from 3 yrs. ago) hadn't said anything.. He also said they should be replaced with PVC. But, he said pulling me into a side hug (not professional) he'd go up and take pics of them to show me, He went up for a couple of minutes, came down, and showed me a couple of pics showing pipes gnawed down to roof level. He then shrank the screen down down to collapse the pics.......which went back into about the MIDDLE of about 20-30 thumbprints on the screen. Bells went off then and I should have trusted my instincts. I am a retired Systems Analyst and devoted iPhone, iPad, and iMac user and have no experience with android products. However I would've expected the most recent pics would have gone to the END of the group of pics, or maybe even the beginning, but the MIDDLE? Anyway fool that I was I paid the guy $500 to replace the lead vent pipes (which had been on my roof uneaten for 37 yrs ) with PVC. Also , too late, I remembered that just a few months previously my new insurance agent had an outside inspector come out to check the condition of the outside of my house after my agent of about 50 yrs retired. And that insurance inspector was the one who had reported the cracks in the decorative wall AND he had been on the roof. But he hadn't made any comment in his report about vent pipes being chewed down. Had squirrels done all that damage in the last 3-4 months on my house? I am a senior and a recent widow, and obviously am not about to go climbing around my second story roof. And I can only blame myself for ignoring my instincts. I was not forced to have the vent pipes replaced. I've waited months to make this review and the facts I've stated are as I remember them and any conclusions I've drawn are my opinion which has not changed at all in that time. I will not rehire Leak Trackers and did not recommend them to my neighbor who had subsequently inquired about them regarding repairs required to their chimney.

They promptly started work, and did a very nice job. Very happy

provider could not provide the service needed. coupon was refunded

Work took about 5 hours, they were on time and brought a 4 person crew and worked diligently to do the repairs. Would recommend and use them again!

Gave very high estimate but stated job would take lots of work and long time to complete. Work took only 2 days and of the 2 days they were only here a few hours each day. Price was way too high for the time that was actually spent working on the job.

They are very prompt. I purchased the "estimate deal" they provide on Angie's List. They actually show up with an entire crew ready to do the work right there and then. This is not a good choice if you have not done your research and know enough about your leak to make a quick decision.

It was fine. They performed the work. I'm not sure how good a job they did. They were fine. They were responsive. I assume that they did a good job. The people that came out were okay.

Great. Expensive, but the issues they pointed out and fixed were legitimate and the repairs were critical.

Speed up right on time with a large crew. Finished job in 3 hours and all crew members were very professional. Owner was very knowledgeable and took time to explain recommendations twice, once to my husband and again to me since I was inside and missed it the first time. The repair looks wonderful and the room is much cooler inside. We are saving to continue with the rest of the house, a few windows at a time. This was a professional job with a guarantee! It was NOT a guy with a ladder and a caulk gun. Thanks Leak Trackers!! Wonderful job!!,

They gave me a good price when they came for the estimate. They said they would get me a written estimate but they never did. When they finally sent me the estimate but it was very vague. The estimate didn’t say whether it included the deal. I got the deal refunded.