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Leak Trackers

Windows, Masonry, Roofing,

About us

We specialize in rain related water intrusion however we can also fix all those brick splits and mortar voids to match your existing mortar.

Business highlights

28 years of trusted experience

Services we offer

Outdoor Home Repairs. Window, Roof, Door, & Balcony Leaks, Thresholds, Gutter Adjustments, Chimney Repairs & Caps, Weather Stripping, Brick & Mortar Repair, Drainage Installation, Skylight & Vent Installation, Whole House Weather Seal

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4484 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
13%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 176-200 of 484 reviews

Wayne H.
10/2014
5.0
masonry, replacement windows
  + 0 more
The leak Tracker team arrived when promised and did a fantastic job. The price provided to accomplish the work was also quite fair and reasonable.
Description of Work: Provided concrete repair and re-pointed field stone retaining wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Yvonne D.
10/2014
1.0
masonry, roofing
  + 0 more
Leak Trackers was not used for these repairs.
Description of Work: The bid we received from Leak Trackers appeared to be extremely high to us. We decided to get inspections and quotes from roofing companies and brick/stone masons for comparative purposes. Our work/job was awarded to a roofing company and a brick/mason company instead. We paid a combined total of $2,300 to these 2 companies instead of the $8,000 quoted by Leak Trackers for the same work as quoted by Leak Trackers.

Rating CategoryRating out of 5
value
1.0

$8,000

Response from Leak Trackers
We understand your position and realize some pills are hard to swallow. You called us as water intrusion specialists to get our suggestions on various repairs which we provided. Tho not well received you chose a quick cheaper brandade and are compairing there price to permanent fixes. Our materials in regards to masons repairs does not need to be re-visited in 1-2 years we know this because we've rectified hundreds of previously repaired areas. Thanks for the input but we are not nor do we compete with roofers, brick masons or handymen with a tube of 50 year silicone but offer highly specialized repairs to all surfaces mentioned. For instance roofers while repairing your shingles and vents won't give a brick to siding transition attention because " a painter needs to fix it" WOW... Hope it works out for you.

Linda H.
10/2014
1.0
chimney repair, masonry
  + 0 more
.The only good thing I can say about this Angie's List "Deal" is that I LOST $149.00 to learn that Leak Trackers is a company that I do NOT want to do business with.
Description of Work: Do NOT use this company!! He came to our home and told us that if we had a concrete masonry that the job would be $4,000 to $6,000 and that the $2800 bid included the $300 worth that we purchased through Angie's list. We ended up going with a reliable concrete masonry for $1,995 vs Leak Trackers who were going to use caulk to repair our chimney.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$2,800

Response from Leak Trackers
It appears you misunderstood me. Your typical masonry guy will charge less but his material will crack & fail in a few short years. My material (which is far superior to "caulk") will NEVER crack out & it will move with the structure similar to your expansion joints. You had very extensive work that needed to be done to repair your chimney (hence my price which I was giving you a discount on) & it is your right to shop around & hire who you wish. I wish you the best with your project.

Eddie R.
10/2014
5.0
masonry, replacement windows
  + 0 more
These guys are great. Terry has extensive knowledge of construction and how water does what it does (hence the name Leak Trackers). He and his people are excellent technicians/artisans and experts in repairing issues with mortar and making them undetectable. I've used them on a small job and now on a big job and will unquestionably use them whenever I can. Two thumbs up and highly recommend them!
Description of Work: Took care of every place on a 4400 sq ft house where there were any cracks (and there were lots of them), mortar voids, gaps around windows, etc. Also did brickwork to fill in/patch a dog door removal, window a/c unit removal, old intercom removals and freeze plug replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Response from Leak Trackers
It has been our pleasure to work with you & look forward to resolving future needs. And we went ahead with taking care of your neighbor since you've taken good care of us. Have a great day!

Olga T.
10/2014
5.0
replacement windows
  + -1 more
Did a thorough job. Pleased with the work and the workers.
Description of Work: Purchased a special deal. Workers performed tuckpointing to several places of my brick home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Alex M.
10/2014
5.0
interior painters, replacement windows
  + 0 more
Terry and his team are fantastic. Very nice, very professional, and very informative. Terry came out and diagnosed the problem, gave me a quote up-front, and had his team out the next week and got the job done in about four hours. The timing was perfect, as there was an epic storm last night, and guess what? No leaks! I would recommend Leak Trackers to anyone who has waterproofing or leak concerns and wants to get the job done RIGHT.
Description of Work: Waterproofing of several windows and porch door, repainted ceiling areas with water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Leak Trackers
It was our pleasure to work with you in resolving your issues. It is always good to have a storm shortly after so you can see the problem resolved instead of just taking me at my word.

Paul A.
10/2014
5.0
drywall, masonry, replacement windows
  + 1 more
all went well, arrived exactly on time with a crew of 3. Second time using leak masters.
Description of Work: repaired cracks in mortar and bricks around house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Carolyn D.
09/2014
5.0
replacement windows
  + -1 more
He and his team replaced and filled several grouts cracks. I would use them again.
Description of Work: He looked and gave us an idea of what he was going to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ashim B.
09/2014
4.0
masonry
  + -1 more
The pricing could have been a little better, and there were some scheduling issues early in the project. However, everything turned out well aside from that. They showed on time, were courteous and friendly, and did a good job with the repairs.
Description of Work: I purchased a deal for them to fix some cracks in my driveway and on my exterior walls.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,225

Diane G.
09/2014
5.0
masonry, replacement windows
  + 0 more
Leak Trackers showed up when promised, looked over what we needed to have done (fill in mortar on cracks around window and garage door) and then proceeded to repair the mortar and fix the caulking and sealant problems which were likely the cause of the mortar problems in the first place. First rate service. Thanks!
Description of Work: Repaired mortar and sealed around window and garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Annette S.
09/2014
5.0
masonry
  + -1 more
Work was completed as expected. Work went so great, I am using them again for a different project.
Description of Work: Crack in exterior brick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mark W.
09/2014
1.0
replacement windows
  + -1 more
Did not do the type of work I needed - please refund my money
Description of Work: Could not do the work - please refund my money
Rating CategoryRating out of 5
$149

Response from Leak Trackers
Giving us an F is quite unfair as we came out there for free & we told you to get a refund from Angie's list when we discovered the job you wanted done wasn't what we do. Please remove the grade you gave us. Furthermore, to get your refund you need to call Angie's list & tell them to refund your money.

BETH J.
09/2014
5.0
masonry, replacement windows
  + 0 more
Great!!! Call and arrived earlier than scheduled and went right to work inspecting and sealing the entire perimeter of the house. Everyone was very nice and explained everything being done.
Description of Work: Tuckpointing, crack repair, window sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Casey F.
09/2014
3.0
masonry
  + -1 more
I purchased an Angie's List special - $300 worth of work for $150. His helper repaired the crack in 15 minutes while the contact person spent his time looking for other issues and trying to sell me on buying a $13000 repair package (that included a $4000 discount). Turned that "deal" down. Like my old Grandpappy used to say, " I might have been born at night but it wasn't last night..." Kinda makes me cautious about Angie's List specials......
Description of Work: Repaired cracks in the mortar

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Response from Leak Trackers
The 2nd story repairs we did we're excessive & required the full 3 units of materials and will not be a problem in the future. However, you do have extensive water intrusion problems & whether you were born day or night my words will be ringing in your ears when your castle starts falling down around you. Best regards.

Cathy S.
09/2014
2.0
masonry
  + -1 more
It was a negative experience overall, and I won't be working with them.
Description of Work: I purchased a deal from them to have some masonry work done.
Rating CategoryRating out of 5
$149

Response from Leak Trackers
You purchased a coupon we set an appointment. When we arrived at your rental property your tenant informed us you were at work and out of touch for the next hour. She had no idea what you wanted us to do and said she had no authority to allow us to do work to honor the coupon you had purchased. You have the nerve to complain of a negative experience look at it from my angle. Two trucks and three people in position on time and ready to work. Your not being available was more negative for me and now you've added insult to injury. Shame on you.

Teresa H.
09/2014
5.0
drywall, masonry, replacement windows
  + 1 more
Very well. Had to wait extra day due to rain
Description of Work: Repaired all cracks in masonry all around my 2500sq ft house. Matched mirror color. Made my house look new

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,700

JOHN L.
08/2014
4.0
masonry
  + -1 more
They seemed very capable and did an excellent job with the tuckpointing. However, I'm dissatisfied with the quality of the brick repair. Specifically, they used a quick-setting cement that doesn't match the original cement which makes the wall look bad. Furthermore, he gave an estimate for some additional services that ended up being much too high partly because he bid on sealing several windows when, in reality, this wasn't necessary since the windows are brand new.
Description of Work: They did some tuckpointing and made repairs to some bricks in a retaining wall as part of a Big Deal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Leak Trackers
I agree we did an excellent job on the 40 running feet of mortar repair over the garage and outside corner. However you showed no interest in spending any additional money towards going any further so when the 3 hours you had purchased expired we did in fact secure the loose bricks on the wall for free BUT we could have matched the wall color and did it as well . Looking ahead I knew with the extensive repairs that needed to be done and being on overtime I decided to leave it till you found your checkbook. The estimate we left with you did not reflect anything but suggestions and I feel the same today. You should follow up with the repairs suggested because of things outside of the new windows that are open on the scale of 3/8 of an inch that will allow water to get behind the new windows...

Suketu S.
08/2014
4.0
roofing, replacement windows
  + 0 more
I called them and they showed up within the hour to my house with all appropriate equipment and staff. They were very polite and informative. They searched my hot and dark attic for the source of the leak then proceeded to fix the area on the roof. I watched fix the roof with caulk and fix some exhaust vents with a hammer on the roof that had been installed incorrectly. I felt that they did a great job, but I didn't feel as the repair work was worth the amount I was charged. BUT I have also not ever had roof work done and am not sure what it should cost. So far I have not had any leaks (it hasn't rained much either). I appreciated their work, proffessionalism, and punctuality. They were done in less than 2 hours.
Description of Work: I had a leak in my bathroom during a big rainstorm. They found the leak by searching my attic then repaired the area on my roof accordingly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rickey M.
08/2014
5.0
chimney repair
  + -1 more
The service went well. They did all 3 services for me. I paid an additional fee to have them do some extra brick work on the back side of the house. I was very pleased that they could match up the new grout with the grout in the other bricks. I thought the additional fee was reasonable. A crew of four came out and completed the service in about 3-4 hours. I had no problem scheduling the deal.
Description of Work: I purchased a deal for $300 Worth of Masonry, Chimney, or Tuckpointing Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Paul A.
08/2014
5.0
masonry
  + -1 more
Great work, and pointed out some areas in need of repair to avoid future water damage/leakage.
Description of Work: fixed cracks in mortar and resealed some broken seals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deloris F.
08/2014
4.0
drywall, masonry, replacement windows
  + 1 more
He had two helpers who were young that needed lots of directions. . All in all the finished job looks good. I had bought a $149 coupon for two hours work valued at $300. But It took more time and he asked for $300 more. Thought it was a little high, especially him having two helpers.
Description of Work: fixed two wing walls. One had come away from the bricks of the house. He repaired that and tuckpointed it. Fixed both walls

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elaine C.
08/2014
5.0
replacement windows
  + -1 more
Great job. Friendly and knowledgable, on time, and was flexible to my time table and need to have an early appointment and still get to work on time. Would use them again and again.
Description of Work: Repaired stone wall and foundation corner of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Toshiyuki M.
08/2014
1.0
replacement windows
  + -1 more
The owner was on vacation at that time, and could not make the deal.
Description of Work: Leak check in the house
Rating CategoryRating out of 5
$80

Response from Leak Trackers
1. There was no purchase made. 2. I will NOT apologize for being on vacation. 3. I would have been more than happy to schedule you for a time after my return, like I was doing for everyone else.

ROBERT K.
08/2014
5.0
masonry
  + -1 more
We had no issues and were very impressed with the job they did. They matched the mortar perfectly. Scheduling was fine. They even called us to see if they could come out sooner. There were no additional costs involved.
Description of Work: They filled areas where mortar had chipped out. A team of three completed the work in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Bill E.
08/2014
5.0
masonry, replacement windows, woodworking
  + 1 more
I had bad cracks and broken bricks in one exterior wall due to past foundation problems and some minor issues with missing mortar in other areas. Terry and his son came out and we did a walk around. Terry found loose bricks that I hadn't noticed. Being a leak expert, he also pointed out a lot of areas where we could have potential moisture problems where windows met brick and he even found window trim that didn't have any caulking at all. I decided to have all the work done. Terry matched the old mortar like an artist. He even went over some mortar of patches that were done a couple of years ago during a re-model. Now, even the old repair matches the original mortar! If I hadn't seen the cracks and broken bricks before he applied his talents, I'd never be able to spot the fixes. The price for all the repairs was not cheap but it was worth every penny.
Description of Work: Replaced broken bricks, repaired mortar and sealed windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

4514 Cole Avenue, Ste. 600, Dallas, TX 75205

http://leaktrackers.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Masonry,
Roofing,
Chimney Repair,
Handyman Services,
Plumbing,
Drywall,
Doors,
Home inspection,
Chimney Caps,
Stucco,
Finished Carpentry and Woodworking

FAQ

Leak Trackers is currently rated 4.4 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Leak Trackers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Leak Trackers does not offer free project estimates.
Yes, Leak Trackers offers eco-friendly accreditations.
Yes, Leak Trackers offers a 10% senior discount.
No, Leak Trackers does not offer emergency services.
Yes, Leak Trackers offers warranties.
Leak Trackers offers the following services: Outdoor Home Repairs. Window, Roof, Door, & Balcony Leaks, Thresholds, Gutter Adjustments, Chimney Repairs & Caps, Weather Stripping, Brick & Mortar Repair, Drainage Installation, Skylight & Vent Installation, Whole House Weather Seal

Contact information

4514 Cole Avenue, Ste. 600, Dallas, TX 75205

http://leaktrackers.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM