Leak Trackers

They did the work as promised and did it well. However, the owner complained continuously about how he wasn't making any money on the deal, and he had two young men with him who were obviously trainees. Furthermore, they were only at the house for about 45 minutes, so I don't feel as though deal was of much value.

See above. If you recommend this guy I will never use another of your providers. Well I see the company comments reflect the character of the owner. I am a CPA who has owned several successful companies. I know what it takes to run and operate a business and ripping off customers is not one of them. Your consulting amounted to me telling you what my concerns were. You had no solutions. You didn't have the equipment to do the work i.e. a pressure washer. From your comments it was obvious you didn't want to do the job because you had bigger and better things to do.

I bought it on a Friday, he called on the following Monday and came to do the work on Tuesday. The color wasn't right at first, so he called his supervisor and they came back and brought the correct color. They did more than what we thought they would and if we ever need masonry work again we'd call them!

I had to call them back since the seal they put bubbled. I also called them back to fix the molds, but they did not overcharge for that. They did good work, but their pricing was high.

Within 24 hours, I had all the repairs done after initially contacting Terry. When he and his team came to our home, Terry explained and showed me why the water was leaking into the 1st floor window. He then prepared an estimate which I accepted. All the work was completed that same day with a 5 year warranty. Terry was professional and showed up when he said he would be there. I would use Terry in the future if the need arises.

The work went okay. They filled some gaps in grouting in my bricks in my garden.

I had a crack in the brick of my chimney that ran from the top to the ground. I saw an angies list deal of the day for $149 for $300 of masonry work and called the provider. I talked to Terry and told him about my needs. Terry said that they normally charge a consultation fee and that I should sign up for the Angies list deal because it is waived as they do the work the same day. I ordered the angies list deal. Terry called me on a friday to set up the work. He said he wanted to know if I was available on Saturday (the next day) for the work to be done. I arranged for the work to be done at 9am. The next day, the doorbell rang at 8:05 am. My husband and I are late risers and had a baby to get up and get ready. I met with Terry outside and he said that three man hours meant that I got three workers for one hour. I showed him the crack and he said that he should be able to get it done in an hour. He said "It's 8:10 now, so we'll work until 9:10." During the work, I was in the kitchen and watching. Terry smoked and drank coffee the entire time the other two workers were working. Only one worker got up on the ladder to fix the chimney. They started packing up at 8:50 so I figured they were done with the job. I sent my husband out to talk with Terry about what they had done (a mistake on my part as I had been the one directing Terry on the job that needed to be done.) My husband asked Terry how much he would charge to rebuild one of our brick walls. Terry told my husband that he didn't do masonry work but that we could expect someone else to charge a few hundred dollars. I was upset when my husband told me this because the deal was for 3 man hours of masonry work. How can a company sell masonry work, when they tell you whne they get there that they don't do that. The next day, I went outside to see that they fixed the top 6' out of a 24' long crack'. I asked Terry to call me and told him that I was disappointed that they only fixed half the crack. He called me at 8 am this morning. He told me that I only paid for 3 man hours. I told him that they started packing up at 8:50 when I had them until 9:10. Terry told me that he only makes $75 dollars on an angies list big deal and that that is what I got for the money. He said I had three guys working on my chimney. I told him that I would have preferred one guy working for three hours. He said that he used three guys because he really had to hustle on the cheap jobs so he could get to the pricier jobs. He said it just wasn't worth his time. I told him that I wasn't happy and he was unapologetic. I told him that he could expect a negative review from me on this site and he rudely said that he would immediately "fire one back at me." I won't be using this guy again.

They worked out okay. They let us know what we kind of already knew. They were fast. They confirmed that we had water leakage where we thought we did.

I contacted Angie's list concerning a leak in my upstairs. The contractor arrived and said the total cost would be approximately $750.00, during which time he caulked around 3 windows and on the roof.

as expected looked much better.

They showed up on time-but they wanted a lot more to complete the job. I misunderstood how much they were charging- it was like 3 people for 2 hours- I thought they would complete the job- guess I misunderstood- but all in all- far too expensive for what they did. Actually not real impressed- they could have completed the job- I think. I wouldn't recommend them but other folks might be impressed with their work. They showed up when it was dark- I had asked them to start later- they were here before 7 a.m.- pitch dark at that time of the morning- maybe they are used to working in the dark- but I'm thinking if it had been light- maybe the job would have been completed.Thought we needed the work done for our homeowners insurance- but it wasn't even necessary- guess that is what soured me on the deal. Like I said- others might be pleased- I thought they were far too expensive for what we got!

Leak Trackers found and fixed our problem which was a shoddy built chimney and chimney cap that had gaps on both sides. Terry and his crew rebuilt the part of the chimney that was separating from the framing, installed a new cap and replaced mortar in the decorative loop on top that was getting ready to collapse. Extensive repair and they were fast, efficient and did an excellent job of blending the work with the original bricking. Look no further, this is the experienced company to use.

Wasn't exactly what I thought it would be, but that was my misunderstanding. They did what they could and gave us some tips from where to go from there. They showed up on time. They seemed knowledgeable about what the chimney needed and to keep it from deteriorating.

It went alright. It took an hour and I had to pay each person to come out. They left some cement in the lawn.

After speaking with the company, we determined that this determined that this deal does not cover the kind of work that we need done.

They came and did an assessment and told me what problems I had. They gave me advice as to what I should do to make sure I wouldn't have any leaks. They also gave me some advice on my windows and let me know they needed to be recalled. Their quote on the windows, however, was very high.

I used the coupon because I was pretty sure that I couldn't get the bricks back in straight and I knew that I'd never be able to match the mortar color. These guys got the bricks back in and, holy cow, they matched the color of the old mortar! They said we'd paid for three man hours, so we got them to fix a hole in a brick where an abandoned pipe came out. Pulled the pipe out, filled the hole... then matched the color of the brick; it doesn't even look like there was a hole in the brick now.

Terry and his crew were very responsive to phone call and emails. I purchased the 1 hour coupon special with two guys. They showed up an hour early and we discussed what needed to be done before the job began. They did a great job matching the mortar color! The guys were friendly and did a great job cleaning up. In addition, Terry suggested other things that I should fix and the reasons why.

Service provider was very helpful in discussing my issue. Did not use the service.

Terry and his crew were totally AMAZING! I'd had this company do some prior work for me and they were great then. I decided to call them back out after I noticed that the brick archway above my front door had some major cracks and looked like it was apt to just fall on some unsuspecting person! I also noticed that I had a hole in my mortar at a joint in my façade which was hidden by my satellite cable wire. It must've been God who told me to move that cable and inspect the intersection because there's no telling what could have been crawling in and out of that opening! Well, on the day of arrival, Terry arrived first and as usual, was very punctual. I am so glad of that. We spent a few minutes chatting while his crew showed up in the company truck with the supplies. After showing them what I wanted, they went right to work. They don't mess around dilly-dallying. Ladders came out, equipment was set up, and plans were made. I was again impressed. After the job was done, I went outside to inspect the work. Terry pointed out to me that in addition to the work that I had requested to be done, his crewmember - Cody - filled in other cracks that I hadn't even known were there. He said that he didn't feel comfortable leaving them as then I'd be calling them back out soon to fix it! Wow! Impressive! Terry talked to me about the gaps I have above my garage door. They were like an inch wide as a result of shifting clay soil. He provided me an estimate to fix them of $900. I agreed to the work and they came back several times later that day to finish the work as they had other jobs to get to after mine. So, by the end of the day, I had spent $225 for the Big Deal and $900 for extra work. I couldn't have been more pleased with my purchases in my life! My garage is finally sealed, my archway no longer scares me when I walk under it (and they said that there was even a bird's nest behind the brick in my archway!), and it gets even sweeter! The shifting soil has caused and opening on the side of my house between the siding and the brick. Terry came back - on his own time - and brought the materials to seal up the gaps as well as to add some wood to my front bay window for aesthetic purposes! I was absolutely floored! He even replaced some shingles I had missing from my roof after a strong wind storm blew through the area a few weeks ago! This man said that he just wanted to be a blessing to me, and he absolutely was! I thank God for this man and the work that he has done! I even tried to tip him for his troubles and he refused to accept it. Afterwards, we stood around talking about God in our lives and it was like talking to an old friend! I'm going to keep him on speed dial as he has a wealth of helpful information about houses as he's been working in the field for decades! Thank you Terry, Adam, and Cody! You guys are truly blessings to your field!

Terry was prompt and cordial about responding to request to inspect property for various leaks. They thoroughly inspected the property, and explained issues to my son - including what need to be done to make necessary repairs. Terry also provided personal referral to a Company in the area capable of making the repairs.

They came out to do the work and it turns out that this is not the type of company I need so I will not be going with the deal.

I was very impressed with the level of knowledge and know-how that Terry and his technicians used. They didnt just come in and put some bricks in place. They used what I had on site.... the cut it to the proper size and sealed it up. I'm confident that if it were a more complicated repair, they would have been up to the challenge. Its rare to find craftsmen these days that bring thought and creativity to the job. I'd definitely use them again.

Really well. He showed up. We talked. I went to work. When I got home the job was done and they piled all the trash mortar in my wheel barrow to make it easy to dispose of. Excellent work. Excellent price. Quick and efficient. I couldn't have asked for more. I absolutely would recommend their services.

I bought an Angie's List deal and they repaired some missing and loose bricksin 2 spots. They said they were "artisans". They gave me an estimate of around $2000 to do maybe 6 minor (1/2 inch by 8ft) cracks and some flashing on the roof. I had a contractor who was doing some other work do both repairs for $200. Be careful.