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Groutsmith Dallas

Ceramic Tile, Floor Cleaning and Waxing, Marble and Granite,

About us

Our experienced and trusted professionals will treat you and your home with the utmost respect. We will provide a level of service and workmanship that astonishes you. Our passion and focus is the transforming of your floors, tiles, tubs, and showers back to beautiful again. From your first contact with us, throughout the cleaning process, and every time you need us for grout and tile cleaning or other services, our goal is to fully satisfy and exceed your expectations. Contact us today at (214) 304-5611 for your free in-home demonstration. You will be thrilled with the results of our professional grout cleaning and tile transformation services!

Business highlights

10 years of trusted experience

Services we offer

Grout & Tile Cleaning & Repair, Granite & Marble Cleaning & Repair. Bathtub Refinishing & Liners.

Services we don't offer

Tile Installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-34 of 34 reviews

Sherry H.
07/2017
5.0
ceramic tile
  + -1 more
Exceptional
Description of Work: Joseph and James completed a few projects, cleaning/sealing of ceramic tile in the kitchen and bathroom and recaulking/sealing granite counters and shower. Both Joseph and James were very professional, completed the work exceptionally well, and cleaned up after themselves. I will be hiring them for two more projects and would highly recommend Groutsmith for any of your grout or tile needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Groutsmith Dallas
Thank you, [Member Name Removed]! We appreciate the wonderful review and feedback regarding our technicians. We know you have options when choosing a service provider and are happy that you chose Groutsmith Dallas. If you have any questions or anything we can help you with in the future, please do not hesitate to let us know.

Mark T.
11/2016
5.0
ceramic tile
  + -1 more
Perfect. Very professional work.
Description of Work: Re grout the master shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E R C.
05/2016
3.0
ceramic tile, floor cleaning
  + 0 more
unknown
Rating CategoryRating out of 5

Response from Groutsmith Dallas
Hello [Removed Member Name], I am unable to find your name or address in our client system and with no description of work I am unable to respond appropriately to this review. Please provide further details so that I may better help in finding a solution for you. If you have any questions you can call me at 214-304-5611 or email at info@groutsmithdallas.com. Thanks Kurtis

Donna F.
01/2016
4.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: The technicians were very nice. The quality wasn't what I expected but when I sent pictures in & brought to attention they were very concerned & offered to come back or give me a bit of refund. My son & I were sick with flu & have cardiac issues & we couldn't take off work again & be without tub so took discount.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Response from Groutsmith Dallas
Please let us know if we can be any further assistance.

Suzanne S.
09/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Re-grouted my shower and stained the grout in my bathroom floor. Both jobs were completely satisfactory. The worker was professional and picky--he was a perfectionist, so the job looked great. He also cleaned up after himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Groutsmith Dallas
We are so pleased that you are happy with the work we completed in your home. Thank you for taking the time to review us and for choosing Groutsmith Dallas for your grout and tile cleaning needs. If you should need anything, please do not hesitate to let us know.

Tom W.
09/2015
1.0
ceramic tile
  + -1 more
unknown
Description of Work: Showed up on time and was professional with lots of good information. Failed completely by not sending quote as promised - I also put off getting another quote / contractor thinking they would be good so this was a waste of my time and a delay in the project. very disappointing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Response from Groutsmith Dallas
We apologize for the misunderstanding and can certainly understand your frustration. Our representative was under the impression that you were going to go pick out tile for the job and advise on how you planned to proceed. Unfortunately, without that information (tile choice/plan) we were unable to provide you with an accurate estimate for installation.

Gera S.
08/2015
5.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Groutsmith Dallas
We truly appreciate you choosing Groutsmith Dallas and thank you for taking the time to review us. Customer satisfaction is a priority to us and we are happy that you were pleased with our service. If you should have any questions, please do not hesitate to let us know.

Susan R.
08/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Removed grout and caulking around floor, threshold, granite curb, and perimeter of master shower. Replaced with new caulking. Did the same thing in guest bathtub. They were very professional and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Groutsmith Dallas
Thank you for your business and positive review. Customer satisfaction is a priority to us and we are glad that you are happy with the work that we did. Should you need anything in the future, please do not hesitate to let us know.

Nancy S.
07/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: I've used Groutsmith on two consecutive repair jobs in my rent house. One of the jobs required coordination with a plumber and things went a bit wrong (plumber fault) yet Groutsmith stepped up, revisited the job site, analyzed the problem and provided the remedy to mutual satisfaction. Apart from their impressive problem solving, their work was exceptional quality, blending into an existing tile wall and making it look like new as well as properly sealed, neatly caulked, etc. I am grateful to have Groutsmith as a resource now and in the future.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Groutsmith Dallas
Thank you for taking the time to write such a comprehensive and thoughtful review. We are pleased that you are happy with the jobs we completed in your rental property. Please don't hesitate to contact us if you have any questions or concerns.
    • 1
    • 2(current)

Contact information

2636 Walnut Hill LN Suite 257A, Dallas, TX 75229

http://groutsmithdallas.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Countertops and Backsplashes,
Buffing and Polishing,
House Cleaning,
Bathtub Restoration,
Flooring Sales and Installation,
Epoxy Flooring

FAQ

Groutsmith Dallas is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Groutsmith Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Groutsmith Dallas offers free project estimates.
No, Groutsmith Dallas does not offer eco-friendly accreditations.
No, Groutsmith Dallas does not offer a senior discount.
No, Groutsmith Dallas does not offer emergency services.
Yes, Groutsmith Dallas offers warranties.
Groutsmith Dallas offers the following services: Grout & Tile Cleaning & Repair, Granite & Marble Cleaning & Repair. Bathtub Refinishing & Liners.
Tile Installation

Contact information

2636 Walnut Hill LN Suite 257A, Dallas, TX 75229

http://groutsmithdallas.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM