Flooring Direct (Dallas)

hardwood floor specialist, carpet installer, flooring contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Proudly serving Dallas since 1988, Flooring Direct offers a seamless, elevated flooring experience for homes, multi-family units, and commercial spaces. Book your FREE in-home estimate and we’ll bring a curated selection of samples right to your door—see exactly how they look in your space. Our experts help you choose flooring that’s designed to perform and crafted to impress. From start to finish, we handle every detail—furniture moving, demolition, and flawless installation. Our installers are true professionals who deliver refined results and treat your home with the utmost care.

Business highlights

37 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7233 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.6
Showing 226-233 of 233 reviews

Gladys G.
04/2018
5.0
The gentleman was very polite and professional, they completed the work quickly and my floors are beautiful - they also recommended ways of taking care of the for the prevent any scarring and to keep the floors looking new. Everyone loves the floors and inquired about the company and who recommended them. Thanks for the recommendation!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally E.
04/2018
5.0
Everything about their service was fantastic!! From the sales person to the gentleman who installed our wood flooring. Very professional, considerate, and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth H.
04/2018
3.0
The two gentlemen who actually did the work were awesome; they were on time, and professional. The front office on the other hand is a total train wreck - poor communication skills, not been honest with the information that's given to you, doesn't mind wasting your time. Because of that I give them a rating of 3 stars. As I stated before the workman ship was great and the tile installation was not a letdown.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.5


Keith M.
03/2018
5.0
Time is very important and they keep their promise time and did a outstanding job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry k.
03/2018
2.5
Did not finish in the time frame that we agreed on. They knew when I had to be in my house and I guess didn't care. Because of something they found they had to put a Red Guard on the floor and told me I would not have a warranty because of it. I have talked to a few people who have told me that there is nothing wrong with it and it should not have any effect on my warranty. I talked to someone in the office who said she would get with me and get it straightened out. Never heard from them again. The installers were great, they did and incredible job. Would never do business with this company again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0


mary s.
03/2018
5.0
Very nicce work. Friendly installers. Very careful. Cleaned up area. Very happy with product and service. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter A.
12/2017
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://flooringdirectdfw.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Flooring Direct (Dallas) accepts the following forms of payment: CreditCard
Yes, Flooring Direct (Dallas) offers free project estimates.
No, Flooring Direct (Dallas) does not offer eco-friendly accreditations.
No, Flooring Direct (Dallas) does not offer a senior discount.
No, Flooring Direct (Dallas) does not offer emergency services.
No, Flooring Direct (Dallas) does not offer warranties.

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://flooringdirectdfw.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed