Flooring Direct

hardwood floor specialist, carpet installer, flooring contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Serving DFW since 1988, Flooring Direct provides Residential, Multi-Family and Commercial Flooring with award-winning Installation. Schedule your FREE in-home estimate and measuring appointment and we'll bring samples of the Flooring you want to see to your home. Our flooring experts consult with you on the right products for your lifestyle and what will look best in your home. We are up to date on design trends and know which products are the proven performers for your project. Be confident that everything ties together tastefully, achieves the effect that you want with quality flooring, materials and installation. Our installation team is the best in the business. From purchasing to co-ordination, through demolition and installation. Our seasoned team of employees keeps you informed for your installation day. Our installers are master craftsmen, take pride in their work and take the utmost care in your home. Our installers move and replace furniture and clean up the job site.

Business highlights

37 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.6
Showing 76-100 of 226 reviews

Michael B.
12/2022
5.0
This was a great experience, the installers did a great job in all areas and the floors look great. The whole team was professional and very communicative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$23,000

Bruce E.
12/2022
5.0
Na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Beverly P.
12/2022
5.0
My installers were very professional and tidy. It was great to know theyâ d clean up the work site every day. The floors look amazing and they were very careful with the furniture when they moved it. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

stephen a.
12/2022
4.0
No, I wouldâ ve given a five star, except the installers left without putting the furniture back as promised

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$2,099

Ogo A.
11/2022
5.0
The team did a fantastic work. Satisfactory

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene E.
11/2022
5.0
Sales person Steve was amazing. Knew his product and made great suggestions. Karen in Customer Service was great. There were a few snafus with scheduling but she got them all worked out. Installers were great. Arrived a few hours late but completed the job on time and perfectly. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Phillip W.
11/2022
5.0
The entire process was great. From the initial bid to the final install, the team was alway on time and kept me informed along the way. We had a few delays due to issues on my end and they worked with me without question to push out the install date. All in all one of the best contractor experiences I've ever had.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Alex C.
11/2022
4.0
They are very responsive to our needs

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$20,000

Beau T.
11/2022
5.0
cx says they were pefect on there job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee M.
11/2022
4.0
The Fooring Direct representative was helpful through the whole process of choosing the right type of flooring for my household The installment team did a fantastic job in a very timely way

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Sarah M.
11/2022
5.0
good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Karen A.
11/2022
5.0
They did an amazing Job attention to detail was great Love the way they restored my 1950 hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Joseph O.
11/2022
4.0
They did a fine job. The price was reasonable. Our floor looks good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Barbara L.
11/2022
5.0
Their work exceeded my expectations. My current flooring had to be repaired or coated to put in the new flooring. It ended up needing a special coating and not just a paper layer underneath the new flooring which was discovered as they removed old carpeting. Other contractors mentioned only paper layer needed. It would have ruined my new floor once used if this had not been done properly but they were prepared for any condition of the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana G.
11/2022
5.0
Service was great from consultation to install! Very competitive quote! Floor looks amazing! Would recommend and will use for future flooring projects!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lydia B.
10/2022
5.0
Great service and I would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cecilia M.
10/2022
5.0
Excellent communication and installation. Prices are competitive. would definatly hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Novella T.
10/2022
5.0
Everyone was professional and courteous. I would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nolan L.
10/2022
3.5
Good value and price. Good selection and easy scheduling. Install required repairs after 2 weeks of installation. Some minor issues with the replacement of furniture.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Roy C.
10/2022
1.0
Flooring direct installers did not do a good job. Looks like the company engaged inexperienced subcontractors to do the work without proper supervision. They are trying to fix it and I am waiting. Will update you after they fix it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Caroline L.
10/2022
5.0
My fault I picked wrong color thought it had more brown then grey

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cecelia Joyce P.
10/2022
4.0
We like our new floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Norman L.
10/2022
3.5
They did not meet their delivery time. The install was supposed to take one day but they said it might bleed into the send day. On the second day only two guys showed up and one guy left early and it took them all day to finish. The seems werenâ t perfect and you could tell where the seems weâ re on the carpet. No body from the office came to check to see if it was correctly. I only got this follow up text to review flooring direct.

Rating CategoryRating out of 5
quality
2.5
value
4.0
responsiveness
2.0


Eric A.
10/2022
5.0
Flooring install was great. I used them twice. Second install wasn’t as good of quality, you can feel the floor move a little in some soft spots like the floor isn’t completely level. But over all good job.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcia B.
09/2022
5.0
The installers did a wonderful job- I'm so happy with the work they did..and the professionalism ..my home look beautiful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,600

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Flooring Direct accepts the following forms of payment: CreditCard
Yes, Flooring Direct offers free project estimates.
No, Flooring Direct does not offer eco-friendly accreditations.
No, Flooring Direct does not offer a senior discount.
No, Flooring Direct does not offer emergency services.
No, Flooring Direct does not offer warranties.

Contact information

9886 Chartwell Drive, Dallas, TX 75243

https://www.flooringdirectdfw.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed