Flooring Direct

Save your time and money, maybe management changed because there was non involved in this situation. Quote, install hour late to no carpet available to finding out carpet is available for another business where we did do business (eventually) to the $1.50 less a sq for quote carpet for the same price and finally to where is my refund it has been 6 days.

Currently performing the quality installations as advertised!

They were clean, fast, and very efficient.

After initially contacting flooring direct online, Hiro G. came to my home on a Saturday to take measurements he also brought samples for me to view. My master bathroom is where I started as its a smaller area and wanted to get a feel and see how well the install would go. Both the master bath room and kitchen had peel /stick and vinyl on the floors. The bathroom was priority one as the floors never looked cleaned no matter how hard I tried. Karen called a few days later once the materials were in. I had to wait a month due to coworkers taking time off before I could schedule my install appointment . Today 3/25/19 the wait was over Vicente and his partner arrived. Inside and outside looked like a construction zone. I didn't lift a finger the guys cleaned inside and outside of my home leaving it in the condition it was found. I am so happy and proud of how the job turned out. ð ð ð . I pray that I am able to take of the kitchen flooring before the tile I haven chosen for this area is discontinued . A+ service thanks Flooring direct

The installation crew was very respectful of their surrounding they moved the furniture and placed it back when finished

Very courteous and efficient workers. Will definitely use them gain if I need flooring.

They did a fantastic job. Very professional and on time. No hassles and their price was right on. Highly recommended.

Thorough folks, these guys. It's not the easiest project to floor a high rise unit due to particular needs of material and logistics, but these guys pulled it through. They made all standards and building's requirements. The sales associate, Hiro Goromaru truly went above and beyond for he worked to ensure this job was completed while HE was on vacation. I truly appreciated that.

They replaced the porcelain tile in our sun room. They arrived on time, with the correct material. They did an excellent of laying and grouting our tile. They left the room spotless. We are very happy.

They replaced the carpet for most parts in the house. They also provided correct advice about not laying tile until the foundation had a chance to settle after foundation repair work. The carpet options the provided were good. They did use some sales techniques like saying a particular offer is about to expire, so we need to jump on it etc, but all-in-all, a good experience with them. I recommend them.

My entire floor in the kitchen had to be replaced. He knew exactly what to do and he did an great job. My floor looks so pretty!

very professional

the installers were on time and treated our furniture with great care.

They did a good job.

They actually called me and followed up...the other companies never called. As a consumer I will net chase the supplier when I provide a free lead. That’s is why they got the job. Not only that but they showed up and did the work when they were supposed to. Pleased with the end result.

Review by Joy W. in Melissa, TX Project: Wood floor in a bedroom and make it match what I already have. Family owned business (father and daughter team) with a honest, hard working Christian work ethics. I had wood flooring throughout my house that I wanted to match in a bedroom that had been previously had carpet. Jacob and Lauren made it happen- from the wood materials to the staining process. Jacob came out to watch the installation and the floors match perfectly with the previously installed flooring 12 years later. I am very pleased and I would not have had the work done if I did not believe that I had hired the best company around for flooring.

Good job

The gentleman was very polite and professional, they completed the work quickly and my floors are beautiful - they also recommended ways of taking care of the for the prevent any scarring and to keep the floors looking new. Everyone loves the floors and inquired about the company and who recommended them. Thanks for the recommendation!!!

Everything about their service was fantastic!! From the sales person to the gentleman who installed our wood flooring. Very professional, considerate, and clean.

The two gentlemen who actually did the work were awesome; they were on time, and professional. The front office on the other hand is a total train wreck - poor communication skills, not been honest with the information that's given to you, doesn't mind wasting your time. Because of that I give them a rating of 3 stars. As I stated before the workman ship was great and the tile installation was not a letdown.

Time is very important and they keep their promise time and did a outstanding job

Did not finish in the time frame that we agreed on. They knew when I had to be in my house and I guess didn't care. Because of something they found they had to put a Red Guard on the floor and told me I would not have a warranty because of it. I have talked to a few people who have told me that there is nothing wrong with it and it should not have any effect on my warranty. I talked to someone in the office who said she would get with me and get it straightened out. Never heard from them again. The installers were great, they did and incredible job. Would never do business with this company again.

Very nicce work. Friendly installers. Very careful. Cleaned up area. Very happy with product and service. Would use them again.