We are a locally owned franchise of Ace Handyman Services. (formerly Handyman Matters) We do repairs and remodeling work on residential and commercial properties. Our company prides itself on our happy customers. All of our team are employees of the company and we are licensed, bonded, and insured.
Description of Work: It was a Big Deal for 2 hours of handyman service for $99. It went very well.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathleen M.
10/2013
5.0
contractors, handyman service
+ 0 more
They were very professional.
Description of Work: I have used Handyman Matters of Dallas for unfinished carpentry work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara Y.
06/2013
5.0
contractors, handyman service
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nicki W.
05/2013
5.0
handyman service
+ -1 more
The work was satisfactory.
Description of Work: I used Handyman Matters of Dallas to attach a railing to the wall, installed a light fixture and installed a doorbell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa R.
05/2013
5.0
electrician, handyman service
+ 0 more
pretty good
Description of Work: ran speakerwire
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marti A.
04/2013
4.0
drywall, handyman service
+ 0 more
See above.
Description of Work: I purchased a Big Deal from Angie's List but when I called to set up an appointment I was transferred to Handyman Matters of Fort Worth. I wrote a review for the Fort Worth location but still get on-line requests from Angie's List to publish a review of Handyman Matters of Dallas, since I had purchased the Big Deal through them. Since I am unable to use the 'n/a' for overall experience, I gave 4 stars for overall experience, only because I was transferred to the Fort Worth location.
Rating Category
Rating out of 5
john F.
03/2013
5.0
handyman service
+ -1 more
unknown
Description of Work: We were going to have a small update for our kitchen and thought this might fit. We were going to have them do some kitchen cabinet cleaning and re-oiling. However, we ended up with a much larger project (surprise!) and no longer needed "just" a handyman service. We ended up doing a total refinish on the cabinets plus a lot of other extensive work on the kitchen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary P.
12/2012
5.0
handyman service, woodworking
+ 0 more
see above
Description of Work: I called him to see if he could change our kind size bed down to a queen size. He did come and checked it our but He didn't think it would look okey or be very cost effecient idea. Then I called him to see if he could change the size of a TVstand and he again was very good at explaining that he didn't think it would look good. I appreciated his explation. Yes, I would use him again because I believe he knows what he is doing. Mary Porter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE G.
11/2012
5.0
handyman service
+ -1 more
He was good. He was on time.
Description of Work: I purchased a Big Deal for $75 for 2 Hours of Handyman Service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Ronnie P.
09/2012
5.0
handyman service
+ -1 more
Very well.
Description of Work: Put together a TV stand.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joan B.
08/2012
5.0
handyman service
+ -1 more
I was satisfied with the service.
Description of Work: They installed some magnets on my cabinet doors in the hopes that it would keep my cat from opening it. They also sealed around the windows to keep air and water from coming in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michelle B.
08/2012
5.0
contractors, handyman service
+ 0 more
Description of Work: The carpenter came in to fix two thresholds and to create a cut out on a wall. 2 hours worth of work. He worked quickly and quietly. Very Professional.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Alison S.
08/2012
5.0
handyman service
+ -1 more
Loved it!
Description of Work: Phenomenal service! I had a curtain rod hung(VERY HEAVY ONE), pictures hung, front door handle fixed, electrical outlets fixed, etc...Loved them!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mary T.
06/2012
4.0
handyman service
+ -1 more
Their service was good.
Description of Work: They helped with some minor odds and ends. They helped with two doors that wouldn't close properly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
James J.
03/2012
1.0
handyman service
+ -1 more
NA
Description of Work: The next worst thing to not doing the job professionally is to not respond at all. A yes, no or not interested would be great.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Ace Handyman Services Dallas
Customer service is extremely important to us, and we pride ourselves on how we treat our customers. We received an email from this customer over the weekend, and emailed him back Monday and again today when we saw this report. Neither time have we heard back from the customer. We have no other contant information for the customer.
James D.
03/2012
5.0
drywall, handyman service, plumbing
+ 1 more
I would hire them again.
Description of Work: They fixed an air conditioning vent, replaced a leaky water faucet, and fixed some water damage.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne B.
03/2012
5.0
handyman service, doors
+ 0 more
unknown
Description of Work: We had a door that wasn’t latching properly. We contacted Handyman Matters for help, and everything turned out just fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Doris H.
02/2012
5.0
handyman service
+ -1 more
Very well.
Description of Work: I purchased this service on Angie's Deals. I was very pleased with Joe Fidanza's work. He installed a cabinet in the bathroom, also hung a hand towel rack, and did caluking in the bathroom and kitchen. He was most professional and did a great job. I would ask for him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
MELINDA G.
01/2012
5.0
garage builders
+ -1 more
already told it.
Description of Work: Had purchased the big deal for 2 hours of handyman services. Had purchased 3 ceiling fans to replace old ones. Rod showed up on time, actually called to come early. He only got 2 of the 3 fans installed, but stayed over the 2 hr limit to complete the second one. He was very professional. Would recommend them and would use them again myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Martha C.
11/2011
3.0
handyman service, doors
+ 0 more
Soon
Description of Work: Job was to remove kitchen door and storm door and hang new kitchen door with built in doggie door. This is obviously something I can't do myself or I wouldn't have called them, so I expected to pay a fair price. Since the cost is by the hour, it got to be a little frustrating when the repair guy kept telling me that he wasn't sure if he could do it or not! He took a looooong time to put the new door on. He was supposed to paint the outside frame too, but he told me it would take a couple of hours and I thought if I didn't stop this madness I would end up spending a thousand bucks to have a door hung. So I told him never mind. As it was, countng the Big Deal I bought o $200 worth of work for $100, I spent upwards of $500. I also wanted to get an idea/estmate on adding a gate to an existing fence to make a dog run. He couldn't help me with that (what exactly is it that handymen do these days?) I gave the owner this feedback in response to an email/phone message she sent me. She did call me back and gave an explanation, and said that they would waive the service call fee next time, and I told her that my point wasn't to turn them in to Angies List or anything list that. However, when talking to friends, they thought I should provide feedback so that people will know. Bottom line--this is a pretty pricey company.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$500
Response from Ace Handyman Services Dallas
As I told the customer when we spoke, her feedback is very important to us. The most common job we are hired for is door adjustment or installation. When the foundation shifts, the door frame does too, and sometimes what was a rectangle opening is not anymore. This is why this installation took as long as it did. Communication in these instances is very important, and I absolutely appreciate the feedback I received from the customer. We will use it in training our craftsman to do a better job in the future. In reference to the gate project mentioned, we do not have a craftsman that is an accomplished welder, which is what this project would require. We did give her a name of a welder that we refer business to on a regular basis.
Barbara W.
10/2011
5.0
handyman service
+ -1 more
Perfect
Description of Work: I'm very impressed with their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carol B.
07/2011
5.0
handyman service
+ -1 more
Included in above response.
Description of Work: Deshon set up a 12' round above ground pool and the saltwater pump/filtration system for it. I knew he hadn't done it before, but he said he thought he could do it. So he read & understood the instruction and was able to manhandle some heavy stuff and we went to get the chemicals (salt & something else) together because I just couldn't comprehend the instructions. But he did. I was more than pleased with him. He was professional, capable, personable & clean cut. I'm definitely having him back soon to hang 200' of party lights in my back yard. And again for a half day of honey-dos.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
DOUGLAS R.
03/2011
5.0
handyman service
+ -1 more
All repaired efficiently
Description of Work: Reattached bowed siding to house; fixed warped door jamb; reattached towel rack
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Octavio P.
12/2010
1.0
handyman service
+ -1 more
N/A
Description of Work: I called to set up a date for an estimate and was informed that they charge to come out. As the conversation continued It was suggested that they could come out and take care of a minor job and then would give me and estimate for what I originally wanted as long as they would be getting paid by the hour.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Interior Painting,
Unfinished Carpentry,
General Remodeling,
Fencing,
Ceramic Tile,
Childproofing
FAQ
Ace Handyman Services Dallas is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ace Handyman Services Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Handyman Services Dallas does not offer free project estimates.