We are a locally owned franchise of Ace Handyman Services. (formerly Handyman Matters) We do repairs and remodeling work on residential and commercial properties. Our company prides itself on our happy customers. All of our team are employees of the company and we are licensed, bonded, and insured.
Steve did a great job. He was on time, and got all of the jobs completed in an efficient and timely manner. He was not excessively talkative, but he was very responsive and helpful in answering my wife's questions. The price was more than reasonable. I intend to use Ace again, and will most certainly ask for Steve.
Description of Work: Doors and kitchen drawers adjustedadjusted
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Rana P.
04/2022
5.0
garage doors
+ -1 more
They were professional. They were good.
Description of Work: He put some stripping on my garage door.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Ace Handyman Services Dallas
Thank you for the review. We will continue being your trusted ally for everything for your home!
Gay G.
11/2021
5.0
appliance repair, doors
+ 0 more
Very pleased with the great job that Steve did to make repairs to our patio door to improve how well it seals. He is very efficient and professional. Will definitely use this company again and recommend it to friends and family.
Description of Work: Repair patio door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ace Handyman Services Dallas
Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.
Casandra F.
12/2020
5.0
appliance repair
+ -1 more
Great. He was prompt and did a great job
Description of Work: Assemble of Frankline Pro Basketball Game
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Isabel D.
09/2020
5.0
appliance repair
+ -1 more
great! they called to say they were late and why and we could rearrange our schedule. they honored the quote. the job was perfectly done. veryprofessional all around.
Description of Work: closet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Judith T.
08/2020
5.0
appliance repair, doors
+ 0 more
Great! Took less time than estimated and Philip was very informative & helpful.
Description of Work: Bifold closet doors installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Jo S.
01/2020
5.0
contractors, handyman service, doors
+ 1 more
Realized the wood was rotted and created solution.
Description of Work: Repair gate in wooden fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Thomas M.
01/2020
5.0
handyman service
+ -1 more
Took the person all of two minutes to assess and re-attach the spring. Cost? $154.00 Way too much. Will find a different alternative in the future.
Description of Work: Spring to attic stairs came undone and needed to be re-attached. Too old to do by myself
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$154
Elizabeth D.
08/2019
5.0
handyman service, plumbing
+ 0 more
Outstanding! Steve knew what to do, and what he's doing. It's refreshing when you realize you've got an experienced professional on the job.
Description of Work: The steel clips that held our kitchen sink in place failed. Handyman Matters replaced the clips and leveled the sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$241
sally K.
08/2019
4.0
handyman service
+ -1 more
Chris arrived on time and left when finished. (about 3 and 1/2 hours) He was sheduled to work 4 hours. His work was good and cleanup was ok.. $100.00 an hour plus supplies and tax is expensive for handyman work.
Description of Work: regrout master bath shower and kitchen counter
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Pam K.
05/2019
1.0
handyman service
+ -1 more
Called, went to voice mail, I hung up, shortly they called me back ... girl that called was pleasant. I cut the conversation off when I heard that there was a service charge to come out to estimate the job. My time is valuable also and I'm also a business owner...if you have to charge to give an estimate there is a reason why you are not getting more business, just my opinion.
Description of Work: Ceiling fell in
Rating Category
Rating out of 5
Response from Ace Handyman Services Dallas
We appreciate this feedback, and can understand why this potential customer would be frustrated. Carrollton is outside our service area. Each of the owners sets their own policies on charging to do estimates. It is apparent that this potential customer's service area falls into an area where the owner's policy is to charge for this service.
I had an excellent experience from beginning to end. Saulo was very knowledgeable, friendly and professional and solved each problem patiently and quickly. I found the text updates and reminders to be very useful. Would definitely use this company again. Thank you!
Description of Work: A handful of small jobs around the house (kitchen faucet leaking, installing outdoor lights, changing lightbulbs too high to reach)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dolores C.
01/2019
5.0
handyman service, woodworking
+ 0 more
Very well. Was prompt, courteous and explained work done.
Description of Work: replaced broken step and repaired front entrance ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marina and Glynn J.
11/2018
4.0
contractors, flooring contractor, handyman service
+ 1 more
Fairly well. Missed placement of a 2x4 but came back next day and installed.
Description of Work: Subflooring install
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Steve G.
09/2018
5.0
handyman service
+ -1 more
went very well, waiting for the leaky ceiling to repeat when it rains and all other repairs went well
Description of Work: changed batteries in high ceiling smoke detectors. door sweep changed, found leak in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Katie D.
06/2018
5.0
handyman service
+ -1 more
We hired Handyman Matters of Dallas to fix a few things around the house, including to replace weather stripping on some outside doors, adjust the lock on the front door, and fix a leaky faucet. Saulo arrived to do all of this on time and upfront told me he wouldn't be able to fix the leaky faucet in the time my appointment was scheduled for. He then proceeded to fix the lock on our front door and replace some weather stripping. Unfortunately, after he left, I realized that the new weather stripping made the door impossible to open! I suppose he hadn't tried opening the door after putting it back on its hinges. I called and got another service appointment for the next day, to fix that and to fix another door I had forgotten. Steven arrived right on time and had everything fixed quickly! Overall, this company did exactly what we needed and was quick and professional.
Description of Work: Replace weather stripping on doors, fix sticking doors
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
John G.
06/2018
5.0
handyman service, locksmith, house painters, doors
+ 2 more
The door was installed, new trim was added, the door knob and dead bolt were installed and the door was painted in timely fashion with no problems.
Description of Work: Had to install a new door leading into the backyard from the garage and paint it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Mike G.
05/2018
5.0
handyman service, lighting, woodworking
+ 1 more
Great job! Magnificent work! A+. Saulo did a great job, was prompt and courteous.
Description of Work: I had several issues with cabinets in my house. Sailor was prompt and efficient and got everything fixed just right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Kyle S.
05/2018
1.0
handyman service
+ -1 more
They never returned any of my voice mails, Emails. etc..
Description of Work: Several projects
Rating Category
Rating out of 5
responsiveness
1.0
amy G.
03/2018
5.0
drywall, handyman service
+ 0 more
Steve did a great job! Professional, courteous, prompt, very reasonable price. Cleaned up afterwards. Looks good as new, even better. I will definitely use again and will recommend very highly.
Description of Work: Cracks in drywall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee G.
02/2018
5.0
handyman service
+ -1 more
Chris called and offered to come an hour early. He was very efficient and finished all my tasks in a little over an hour and a half, including a materials trip to Home Depot. He put a new dead bolt lock on my back door, fixed the dead bolt on my front door that would not close properly due to foundation shift, straightened some french doors that would not close properly, and unjammed the latch on my sliding glass balcony door. He also cat-proofed the latches on some kitchen cabinet doors.The charge was quite reasonable and I am very, very pleased. I absolutely will hire them again.
Description of Work: Dead bolts, doors, cat-proofing cabinet latches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213.33
Jack H.
11/2017
5.0
flooring contractor, handyman service
+ 0 more
great!--came in under the estimate and the quality of the work is excellent
Description of Work: repair of buckled hardwood floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Suzanne P.
10/2017
2.0
handyman service
+ -1 more
The job started off great. He installed my door. Then he left to pick up materials. I clearly communicated the job and took pictures to show what materials were needed the prior week. During our conversations, I was told the materials would be $100. Turns out, they not only up-charge their materials 100%, but they also charge for the hour of their time to pick up the materials. All in all, the materials that should've cost $45, ended up costing me $195. I went to home depot the day before and if they clearly communicated to me, I would've just picked it up. The work wasn't performed to my satisfaction. The cuts for the door trim were sloppy. He had trouble figuring out the shutters. One is bowed, because it wasn't installed well. Should've done the work myself. It would've looked the same.
Description of Work: 4 doors framed, door hung, shutters hung
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$622
Response from Ace Handyman Services Dallas
We certainly appreciate the feedback on this encounter. This is great feedback for our next employee meeting, as our pricing and contract is on our invoice and should have been discussed in detail prior to any work starting. Our communication and our work were not up to standards. We are currently working with our customer to ensure she is satisfied.
Danielle W.
10/2017
2.0
drywall
+ -1 more
I sent Ruth pictures of the garage ceiling and wall on 9/26 and after following up with her she replied 2 days later. Additionally, after receiving the quote on 9/28 I followed up with her via text and phone and asked if I could get more details on the quote/job being done; so she said that either her or the person doing the job will call me back to go over and as of today, Friday October 5 I still have not heard back from anyone.
Description of Work: That worked I needed done was my garage ceiling repaired and wall above garage door as well as painted.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Ace Handyman Services Dallas
We appreciate the feedback. It is apparent we failed in our communication with this potential customer.
Jerry A.
10/2017
5.0
handyman service
+ -1 more
Work was performed to expectations.
Description of Work: Replace padio screen door screen and fix sliding wheels.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Interior Painting,
Unfinished Carpentry,
General Remodeling,
Fencing,
Ceramic Tile,
Childproofing
FAQ
Ace Handyman Services Dallas is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ace Handyman Services Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Handyman Services Dallas does not offer free project estimates.