We are a locally owned franchise of Ace Handyman Services. (formerly Handyman Matters) We do repairs and remodeling work on residential and commercial properties. Our company prides itself on our happy customers. All of our team are employees of the company and we are licensed, bonded, and insured.
He arrived at the scheduled time and I showed him the areas that needed fixing. During the original phone call, he estimated it would take 3 hours to do the repairs, but after seeing all the areas, he immediately said it would probably take a bit longer than that (which I said was okay). He put down plastic to protect the floors while he worked and was very diligent about making sure the work was done cleanly and efficiently. He finished in 4.5 hours and asked me to make sure I was happy with everything. He even vacuumed up the areas where he was working to remove drywall particles. He did a quality job and was extremely easy to work with. We would definitely use him again.
Description of Work: Patched several nailheads in the ceiling that were poking through the sheetrock and fixed cracks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TAMARA G.
05/2012
5.0
handyman service
+ -1 more
Months ago I purchased an Angies' List coupon for Handyman Matters. I was contacted by the company several times by phone to schedule the appointment, but I was not ready for the work to be performed then, and they said "fine; just call when you're ready." Once the appointment was scheduled, the company did ask me to reschedule for another day in the same week, which actually was a benefit as I was waiting for an ordered traverse rod which hadn't yet arrived. On the scheduled day, I received a call from the office letting me know the estimated time of arrival; later, Chuck called--cheerfully, I might add!--to tell me he was on his way. We had other work going on at the time, with furniture and dog barricades everywhere, but Chuck said he was used to that sort of thing and it didn't bother him. After having worked at other job sites all morning, this guy was still energetic, conscious of the allotted two-hours, and tried his best to fit as many projects as possible into the purchased timeframe. He asked pertinent questions but worked independently. Almost as important, he was very pleasant to work with. For my questions about patching drywall, he recommended Joe, also with Handyman Matters, whom he said was the "drywall expert" and who could patch and match drywall patterns with the best of 'em. The value derived from this Big Deal was superb, and I won't hesitate to employ this company again for all those small projects that inevitably arise.
Description of Work: Replaced two ceiling fans . . . secured dryer vent and replaced vent cover . . .replaced smoke alarm . . . installed traverse rod . . . cleaned obstructed hot water line to kitchen faucet . . . attempted installation of stained glass window (but new hook broke and project had to be delayed).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Vonda B.
05/2012
5.0
handyman service, siding, house painters
+ 1 more
Called company on a Monday, Contractor visited my home on Tuesday, job was completed the same week, on Friday. That's service!
Description of Work: Replace a piece of Hardy Board that was missing and paint. Tear out an upstairs window that was leaking and rebuild correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$456
Richard W.
05/2012
1.0
handyman service
+ -1 more
Called a couple of times. All I got was voice mail. I left detailed messages. I never got called back!!???
Description of Work: I needed some windows repaired
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ace Handyman Services Dallas
As the owner, it is very concerning to me that this potential customer was not able to reach us. We have an answering service that helps us when our lines are busy to avoid this exact problem. We would welcome the opportunity to work with his member in the future.
Sharla D.
04/2012
5.0
handyman service
+ -1 more
The experience went well. He was quick and I was pleased with the price I paid.
Description of Work: They did odd jobs: replaced wood on garage, took old satellite dish down, and old alarm equipment out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia S.
04/2012
5.0
handyman service, woodworking
+ 0 more
Deshon (handyman) was on time, in fact early, and very courteous and professional. I had used an Angie's coupon for 2 hours of handyman work. I was not sure what I could fit in that 2 hours but he completed all five items - carpentry (new kickboard under small cabinet in utility room), replace an outdoor light bulb high in a tree, replace a screen on a filter for an outdoor fountain, flip over the fan blades of a ceiling fan in an outdoor porch, and plug a hole (with wood/caulking) by an outdoor light above garage door. SInce I had all the materials he needed to fix the jobs, there was no additional charge outside the coupon special price that I paid. While they were little jobs, they were done fast and efficient. I was pleased with the overall results.
Description of Work: I had five items for the handyman to perform - carpentry (new kickboard under small cabinet in utility room), replace an outdoor light bulb high in a tree, replace a screen on a filter for an outdoor fountain, flip over the fan blades of a ceiling fan in an outdoor porch, and plug a hole (with wood/caulking) by an outdoor light above garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathleen M.
04/2012
5.0
handyman service
+ -1 more
My mother was at home when Deshon arrived to install a bathroom door. He called me at work and went over some of the problems he was facing and gave me some options. He trimmed the door to fit and capped the top where the cut made an opening. The door looks great, and I couldn't be happier. I will definitely call for Deshon again on other projects.
Description of Work: I needed a new bathroom door installed. It was not a simple install because my house is old and the new door had three hinges vs the old door's two. Plus the new door was a little too long.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
John H.
03/2012
5.0
handyman service
+ -1 more
He showed up on time and listen to what we needed done around the house. He went to work and took care of everything! He did an outstanding job!! We were very impressed with him.
Description of Work: Joe took care of a few issues we had around the house. He fixed a problem in our garage with the ceiling coming down, repaired a cabinet that wasn't working properly and fixed a shelf that wasn't staying in the wall. He did a great job!! We were very pleased with his work. We will hire him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jeff S.
03/2012
5.0
handyman service
+ -1 more
Joe showed up at 9am sharp and assessed the situation. He went to the hardware store and returned quickly to start working. The branch the swing was hung from is about 16' high, and he was able to hang it without a problem. He secured the gutter to the workshop, going beyond what was detached to secure it along the entire side of the structure. Overall, Joe was quick, tidy and friendly. I would definitely recommend Handyman Matters to my friends or anyone looking for a reliable handyman service.
Description of Work: I needed a gutter reattached and a swing hung from a tree branch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephanie W.
03/2012
5.0
handyman service
+ -1 more
Punctual Managed the project in the time alotted Cleaned up 100 times better than Handy Dan's.
Description of Work: I needed some work done on a bathtub/shower combo. Removed tile, added drywall, put up a surround. Very professional, punctual, and great work done. They responded to my request within hours and had the work done the next day. I will use them again and tell everyone I know about them! I will never use handydan's again. These guys are 100 times better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
MERRITT F.
03/2012
4.0
handyman service
+ -1 more
The showed up on time, and charged the same price as their advertisement. The only issue is that I think the technician worked hastily, and the installation wasn’t done exactly right.
Description of Work: We had them install our new queen sized mattress on our bed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
03/2012
5.0
handyman service
+ -1 more
Their serviceman did an excellent job. He all of the necessary equipment with him, and he did everything I asked of him. I was really, really pleased with the entire interaction.
Description of Work: I decided to buy their Big Deal because I screwed up some crown molding in my home. They helped to fix the mistakes I made.
DeShawn is absolutely fabulous! He’s very considerate of my home, honest, and upfront. His estimates are accurate and reasonable. He gave me great advice on how I could save money. Really, there are not enough good things I can say about him! He always cleans up after himself thoroughly. When I call Handyman Matters in the future, I’ll request him specifically. I’d give him A+s across the board if I could.
Description of Work: I called them for help with my kitchen remodel. DeShawn fixed damaged wall, worked on my ceiling, redid some carpentry work, painted, and performed electrical work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles M.
03/2012
2.0
ceramic tile, flooring contractor
+ 0 more
The final price was went well over the estimate, and I would not use them for a small job again.
Description of Work: This company pulled up carpet to lay tile, and did not fix.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
Response from Ace Handyman Services Dallas
Until reading this review we were unaware that the customer was not satisfied with our work. We have since contacted the customer, and have an appointment set this weekend to tack down the carpet. We appreciate the feedback, and will use this in training with our craftsmen so we don't make the same mistake in the future.
James H.
03/2012
4.0
fencing, handyman service
+ 0 more
It went very well. The only thing he did not do was to level the rebuilt gate.
Description of Work: He replaced some rotten boards in the gate to my back yard.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Faye W.
03/2012
4.0
flooring contractor, handyman service
+ 0 more
Their office staff was very responsive and helpful. The employee who helped me was very courteous and fast. His work definitely solved my problem. The only drawback is that some of the adhesive he used oozed up through cracks. This was just a minor situation, so I didn’t feel it was necessary to call the office about it. I just cleaned up the area myself.
Description of Work: They installed new linoleum flooring in my entry way, because the carpeting was catching on my door and making it difficult to open and shut.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald H.
03/2012
4.0
handyman service
+ -1 more
Handyman Matters has always done good, reliable work. That’s why I keep going back to them.
Description of Work: I’ve had them out for service several times over the years.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margo K.
03/2012
5.0
handyman service, doors
+ 0 more
Their service was well worth the price, and I’m really happy with all of their work. Their employee arrived on time. He was nice, courteous, and well spoken. I wouldn’t hesitate to phone Handyman Matters again if I had the need.
Description of Work: I purchased their Big Deal for two hours of handyman service. They renailed some soffit, fixed my front door, and helped me with a siding problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharon C.
03/2012
5.0
handyman service, doors
+ 0 more
I think they were excellent! They arrived on time, and worked cleanly and efficiently. I’ve already recommended them to my daughter-in-law, and I would highly recommend them to anyone else.
Description of Work: They helped me with all kinds of things including fixing a door that was sticking, installing a new crank on a window, and replaced a few fluorescent lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharron P.
03/2012
5.0
handyman service, woodworking
+ 0 more
As I recall, everything went smoothly. They were prompt, friendly, and an overall pleasure to work with.
Description of Work: We had them help with some small carpentry work around our bay-window. Portions of the wooden frame were rotten, and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chris K.
03/2012
4.0
handyman service, doors
+ 0 more
The job itself was fairly easy, but I am satisfied with the work they did. I could have done the installation myself, but I decided to call them because I was very busy at the time. I wouldn’t have a problem referring them to others.
Description of Work: Handyman Matters of Dallas installed an attic door in my garage.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Rachel H.
03/2012
5.0
handyman service
+ -1 more
They did have to by twice because the grout didn’t stick the first time around. This was partially because I was told I could take a shower after 12 hours, but I really should have waited a full 24 hours.
Description of Work: My landlord had Handyman Matters perform grout work in my shower.
Rating Category
Rating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack H.
03/2012
5.0
handyman service, plumbing, remodeling
+ 1 more
I think Handyman Matters is a very professional firm. They provided a competitive bid in a timely manner. However, I decided to hire a business that was already working on another project for me. I’d have no problem contacting Handyman Matters for work in the future.
Description of Work: They provided me with a quote for minor plumbing work and small remodeling jobs.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
marten K.
03/2012
5.0
electrician, handyman service, woodworking
+ 1 more
My overall experiences with them have been good. They arrive on time, and their work is of good quality.
Description of Work: I’ve worked with Handyman Matters of Dallas a few times. Most recently, they helped with some carpentry, caulking, and electrical work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIMOTHY W.
03/2012
5.0
handyman service
+ -1 more
Chris was delayed by a freight train that blocks off my neighborhood from time to time and called to let me know where he was. When he arrived he went right to work and knocked out all the small projects on my list. I was pleased with the work and will use them again. I used the Angie's List coupon and feel that it was a good deal.
Description of Work: Doorknob replacement/door adjustment/weather stripping/install curtains and rods/clean up wiring kitchen disposal
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Interior Painting,
Unfinished Carpentry,
General Remodeling,
Fencing,
Ceramic Tile,
Childproofing
FAQ
Ace Handyman Services Dallas is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ace Handyman Services Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Handyman Services Dallas does not offer free project estimates.