We are a locally owned franchise of Ace Handyman Services. (formerly Handyman Matters) We do repairs and remodeling work on residential and commercial properties. Our company prides itself on our happy customers. All of our team are employees of the company and we are licensed, bonded, and insured.
This service is great. Chuck arrived on time,very professional and courteous. He made sure he knew exactly what we needed (as did the company owner when I called to schedule)and went to work immediately. He was very clearly focused on the job rather than chatting alot which we really appreciate. Everything was done to our satisfaction.
Description of Work: Repaired lock on sliding door, balanced several doors(inside and outside) that wouldn't close, installed collar around guttering drainpour, secured breaker box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
anju V.
06/2013
5.0
handyman service
+ -1 more
He was good. He worked on some bathroom fixtures.
Description of Work: I bought a Big Deal Pay $100 for $200 of Handyman Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James H.
06/2013
4.0
handyman service
+ -1 more
Did the minimum to make it usable but I'm going to have to do more to finally fix it.
Description of Work: Repaired yard gate.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$99
Response from Ace Handyman Services Dallas
We did repair this customer's fence on 11/31/2011. We show no record of customer calling or us completing any work for him since that time. That being said, we would welcome the opportunity to work with him again and can refer him to the Handyman Matters office that handles Carrollton.
On the first day, Daniel did the masonry work, but it rained so he was not able to seal the leaking gutter. He scheduled and came back to repair the leaking gutter with some gutter sealant that he had with him. His sealant was better for the job than the sealant that I had purchased for the job. After he finished, he said he had some time left on his minimum and was there anything else he could do. So I asked him to clean the balcony gutters and he did a very good job.
Description of Work: Removed old masonry repair, sealed leaking patio gutter and cleaned balcony gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Elizabeth W.
06/2013
5.0
handyman service, interior painters
+ 0 more
It went really well. I am very pleased with the work Daniel did! He cleaned up when he was finished then showed me what he'd done. Everything was done professionally and well. We will definitely be hiring Handyman Matter again!
Description of Work: We had number of small to medium jobs that needed to be done. When I called, Bonnie said it would take about 8 hrs to do. Daniel got here and went right to work. He got most of them done. He only has to come back to paint because the mud on the cracks he fixed had not dried due to the humidity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Carlos T.
06/2013
5.0
handyman service
+ -1 more
Very well. On time and less expensive than the original estimate.
Description of Work: Replace loose tile at shower floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Frank B.
06/2013
3.0
handyman service, doors
+ 0 more
They were ok, not great. They were average and just came out and did the work. They were punctual. I am not sure about the price since I only bought the big deal.
Description of Work: I used Handyman Matters of Dallas for weather stripping around the door.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Response from Ace Handyman Services Dallas
We do not have record of servicing this customer. Melissa is outside of our service area. Have sent a message to Angie's List to get review posted on proper Handyman account.
Dona V.
06/2013
4.0
handyman service
+ -1 more
UPDATE: while the work performed was sub par and nothing could fix their mistakes, Stacy did refund a portion of the cost of the work performed. So, on that note, Stacy gets an A for her response to the mess but her people still fail the mark since what they did could not be fixed. I will still use Handyman Matters for future work but I will specify who I want to do the work. I have had nothing but excellent work from Joe... Frustrating and inaccurate. There were two people that showed up...one came early to see what they needed to rent and the 2nd showed up a bit later. I'm pretty sure I paid for the guy to pick up the auger which he should have had when he came the first time. Two of the posts were dug out by hand while he waited for the other guy to return with the auger. They also didn't have a post hole digger. Fortunately, I did so they used mine. I work from home and had prepared in advance for their arrival. I expected them to be able to work independently. I was interrupted no less than 1/2 a dozen times with questions. There were issues with the locations of the holes due to the sprinkler system pipes and a drain pipe. It was determined they could push through and we would fix the drain and the sprinkler system later. I came out at one point and noticed they had walked over/knocked over a couple of the stakes (still had it spray painted) and when I mentioned it, they said they had it in hand. When we went to actually pour the cement this weekend, the post holes were so far off we had to re-dig one of the holes and modify two of the remaining three. The end result, only one of the primary holes was actually drilled in the location that was pre-marked. Not happy with their inability to work accurately or professionally. They left a huge mess and charged me double what I expected. I spent more time undoing their work in order to proceed with my work. Not happy with the work the performed or the price I had to pay for it.
Description of Work: Dig 6 post holes
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$650
Response from Ace Handyman Services Dallas
As the owner, I can’t tell you how horrified I was to read this review from one of our repeat customers. I called and discussed our work in detail with this customer and was able to obtain some valuable feedback to give to my craftsmen. The customer and I were able to come to an agreement on a credit I would give her on an appointment she has with us later this week.
Mary N.
05/2013
5.0
handyman service
+ -1 more
Overall Handyman Matters did an excellent job. I will use them again. They arrived when they said they would and worked diligently until they had completed the job except for an extension part. They were very nice and I felt very comfortable having them in my home.
Description of Work: Handyman Matters was professional and provided great service. They installed an electronic doggie door for us. They did a great job. It turned out better than I expected. I will definitely use them again. The only concern I had was the final amount that I paid, They quoted me a price of about $365 and I paid over a $100 more, I understand that they had to make an extra trip because an additional part that had to be ordered.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Jean M.
05/2013
5.0
handyman service
+ -1 more
It was a really nice experience! I called the day before and the repairman showed up on time, quickly assessed the problems, made a run to a local hardware store for some parts and had the work all done in about an hour and half. The price was very reasonable and the workman was friendly and knowledgeable. I will definitely call on this company again when I need work done.
Description of Work: Ceiling fan re-balanced and re-seated. Kitchen sink spray nozzle replaced. Dryer vent and hose thoroughly cleaned out. Ball flap in master bathroom toilet replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
John H.
04/2013
5.0
handyman service, doors
+ 0 more
Joe did a fantastic job on my home! I cannot be any happier and I would absoultely recommend this business to anyone in the DFW area.
Description of Work: Two storm doors installed; pet door; and ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Terry H.
04/2013
5.0
handyman service
+ -1 more
Great work. He also installed a return air vent cover. Very satisfied.
Description of Work: painted roof chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
04/2013
5.0
handyman service, woodworking
+ 0 more
Jobs were performed quickly, precisely and within the telephone estimate. The handyman was extemely polite and knowledgeable. I will call them again.
Description of Work: Number of small but essential jobs that needed to be performed well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Patrick M.
03/2013
5.0
handyman service
+ -1 more
Handyman Matters did a great job on both problems. Their personable service guy Joe took a while figuring how to get at those screws; I was impressed by his real interest in solving the problem. He ducked out for a few minutes to buy some specialized screws, and an hour after he came back, voila, both problems were solved. He explained his work as he went and even gave me a can of lubricant to keep things working smoothly. We're delighted with the result. We'll definitely use Handyman Matters again.
Description of Work: The problem was with the French doors connecting the kitchen to the outdoors. The stop on one of the doors had worked loose, making the door less seure and difficult to use. I could see where some screws had broken off, but they seemed totally inaccessable. The latch mechanism on the door was also stiff: the door didn't close smoothly - you had to nudge it closed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Travis L.
03/2013
5.0
handyman service
+ -1 more
Craftsman was prompt, professional, and competent. As mentioned previously, they didn't charge, although I would have gladly paid.
Description of Work: There was a pocket door that was stuck, that I had thought had the back bracket damaged due to the presence of some screws and debris found at the bottom of the door. However, the craftsman rapidly identified that it was just off the rails and was able to put it back on. They did not charge me for the service. Probably the best service experience I have ever had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn M.
03/2013
5.0
handyman service, doors
+ 0 more
The frame to our backdoor needed to be replaced due to water damage. Handyman Matters was able to schedule us within a few days of calling, and came out and did the job completely in one afternoon. He quoted us a fair price and even gave my husband money saving tips to cut down the cost of the job. We were completely satisfied with Handyman Matters and plan to use them again in the future.
Description of Work: Replacement of backdoor (frame and door).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patricia M.
03/2013
5.0
handyman service
+ -1 more
Handydad listened closely to what I was trying to accomplish. Came up with a plan and purchased materials. He was creative in his solutions. I was very satisfied with his work and, in fact, had him do some other tasks. He is also a very nice person and when I have additional needs will call on him again.
Description of Work: Used Handydad primarily to build shelves in closets in a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corrie K.
03/2013
5.0
contractors, handyman service
+ 0 more
The two guys who came were polite, pleasant, professional, knowledgeable, and hard working. They assessed my needs, ordered an extra-long attic ladder from the hardware store, and came back a few days later to install it after it arrived. They provided other materials, worked quickly, and did extra jobs I had forgotten to mention the first time. They did a quality job that looks good and is plenty sturdy. I'm very pleased. Their price was fair but not cheap; worth every penny for having the repairs done right.
Description of Work: Purchased and installed new attic ladder in extra high garage ceiling Repaired door that didn't hang right and wouldn't stay closed Rehung heavy front door that scraped frame and was difficult to open Applied weather stripping around exterior doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Elizabeth W.
02/2013
5.0
handyman service, interior painters
+ 0 more
The were prompt, professional, neat and came in under estimate and under time. I liked them a lot and will definitely use them again.
Description of Work: Our foundation repair left cracks in the walls and ceiling the entire length of the house. Handiman Matters repaired and painted them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
vickey M.
02/2013
5.0
woodworking
+ -1 more
The service was fantastic. I had gotten an Angie’s List deal for the work. It took 15 minutes to repair the staircase and then he spent the rest of the time doing some caulking work. He is coming back out to do some more work.
Description of Work: They came out to secure the attic staircase and did some caulking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul R.
02/2013
5.0
handyman service
+ -1 more
I was not sure what to expect I but put my faith in Angies List which was my first time using. The service I received exceeded my expectations. Wayne was courteous, polite, and very friendly. We discussed options on how to handle the leaking cover over the arbor and after a few minutes, he came up with a very creative and easy solution. He showed up on time and completed the job very quickly. I will definitely be using again!
Description of Work: Correct a leaky arbor cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Troy D.
01/2013
5.0
handyman service
+ -1 more
Handymen attempted repair and when repair was not up to customer expectations, Stacy contacted Southern Painting to have the it fixed. Overall repair was excellent and Handymen Matters definitely values their reputation as they took the time and expense to have my ceiling repaired perfectly.
Description of Work: Handymen Matters had a handymen accdidentally fall through one of my bedroom ceilings leaving hole in the drywall.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen H.
12/2012
5.0
handyman service
+ -1 more
The handyman was more than competent and easily completed the job in the time that I had prepaid as a Angie's List Great Deal. He cleaned up after sawing. He knew that he would have some time remaining after installing the vent and asked if I had anything else that needed to be done. I showed him the missing trim above a door and he purchased the material when he got the dryer vent kit. That way I was able to maximize my deal.
Description of Work: I had a dryer vent installed. This required cutting through a wood outside wall. The handyman looked at the placement and looked at a smaller carpentry job and then went and bought the supplies. After installing the vent, he cut and fit the wooden trim above a door.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Kathleen M.
12/2012
4.0
handyman service
+ -1 more
The handyman arrived on time and did the work in an efficient manner. He did an exceptionally good job on the linoleum repair. The service is expensive, but they are very conscientious not to waste time since they charge for time and materials.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Interior Painting,
Unfinished Carpentry,
General Remodeling,
Fencing,
Ceramic Tile,
Childproofing
FAQ
Ace Handyman Services Dallas is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ace Handyman Services Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Handyman Services Dallas does not offer free project estimates.