We are a locally owned franchise of Ace Handyman Services. (formerly Handyman Matters) We do repairs and remodeling work on residential and commercial properties. Our company prides itself on our happy customers. All of our team are employees of the company and we are licensed, bonded, and insured.
Tar was left a little messy. Don't think that I should have paid for two guys to come out. It seemed like one person should have been able to handle this job.
Description of Work: They put tar on some spots on the roof where it was leaking. Replaced wood boards on chimney and underneath window. Caulked and painted new boards and places that needed repainting.
The workmen were on time, got to work immediately, keep the area cleaned up and were done within two hours. They even picked up the vanity from the hardware store on their way to my home. I sought out Handyman Matters after having no luck with the many installers the local hardware store (a national chain) suggested I call to have this vanity installed. The price was reasonable, the work was quality, and the outcome perfect. I must mention that there was an accident during the install where one of the workmen accidentally knocked down part of the retaining wall by our driveway. Handyman Matters sent people to review the wall immediately, assess the work effort, and had it repaired within a couple of days without any cost or effort on my part. While the original job was done well, their responsiveness to this accident has made me a lifetime customer. Finding a company who will provide this kind of service for repairing something that occurred by one of their contractors is rare.
Description of Work: Removed an old tiled vanity and sink in the bathroom, and installed a new granite vanity and sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sarah A.
08/2014
5.0
handyman service
+ -1 more
The hole into the attic was where the tr had come loose because it was only attached to itself. He figured out a way to place an extra 2x4 to both block the hole and give something sturdy to attach the trim to. Good job.
Description of Work: Replace door threshold and block hole raccoon was entering attic through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Marion S.
08/2014
1.0
handyman service, doors
+ 0 more
As the door was not a perfect fit for the existing brick opening of the house, Chuck got some mahogany wood trim to match the door and finished the opening, that increased the initial cost of the installation but it needed to be done. I'm very pleased with the service and will call them again. Becca and Ruth in the office were very responsive to all my needs and questions. Apr 15, 2015 UPDATE I realized that the door was not even catching when shut. I can barely turn the deadbolt. My carpenter, who was not available for the install, has said that they didn't level the door off and is not re-doing it. So, I'm now having to spend more money to get it done right. Will never use or recommend their services. Due to an earlier situation where I was charged for work that wasn't finished, I'm giving them an F. The company did refund my money but the damage is done.
Description of Work: Handyman Matters picked up my new front door at Home Depot and installed it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Linda V.
08/2014
4.0
handyman service, woodworking
+ 0 more
Overall it went well. There were a few hiccups,
Description of Work: Hung two doors Added baseboards Other general repairs in house to prepare for house guests
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$928
Pierre R.
08/2014
5.0
fencing, handyman service
+ 0 more
On time, very professional. Completed all work to our satisfaction. Would definitely use this service again.
Description of Work: We needed our fence and gates repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Ron M.
07/2014
5.0
handyman service
+ -1 more
Went very smooth. Professional install.
Description of Work: Installed a bike rack and auxiliary extension cord in garage.
It was a good experience. He patched the ceiling in my bathroom and painted it. He also built & painted shelving for my kitchen cabinet. Two techs showed up, and they charged me for an extra hour.
Description of Work: I bought a big deal for $160 for up to 2 Hours of Professional Handyman Service
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Laura G.
07/2014
5.0
electrician, handyman service, doors
+ 1 more
Really great work and done in a timely manner with no surprises on the bill at the end.
Description of Work: Installed blinds on balcony, adjusted doorbell, other small repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Nancy L.
07/2014
5.0
handyman service
+ -1 more
The service call went very well. The gentleman was here on time, was very friendly and seemed very knowledgeable and confident that he could take care of my problem. He gave me a couple of options and was not at all pushy in either direction. The shower looks great. I would not hesitate to call them again.
Description of Work: Repaired the caulking in the shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$186
Gracia R.
07/2014
5.0
electrician, handyman service
+ 0 more
the handyman was helpful, professional and got a lot of work done in the 2 hours he was here.
Description of Work: varied household tasks like hang pictures, move furniture, replace a light fixture
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
James H.
07/2014
5.0
ceramic tile
+ -1 more
They were personable, timely, and courteous and they did quality work.
Description of Work: They came in to repair a tile on the outside.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$615
Penny H.
07/2014
5.0
interior painters
+ -1 more
This is the second third time I have used them for all different jobs. They do a great job.
Description of Work: They painted the inside of a shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
MICHAEL D.
07/2014
3.0
drywall, handyman service, interior painters
+ 1 more
They charge $85 plus a trip few. The area of the ceiling wasn't very large, about 3x3'--it took 2.5 hours, which seemed a bit long to me. But the patchwork looked good. The second day a guy came and didn't realize he had to paint. Put only one coat on--I'll probably have to repaint at some point. He didn't kilz the stain and I'm wondering if that will bleed through. THe paint job was mediocre at best and the ceiling white doesn't match.
Description of Work: Patched a hole in my ceiling and repainted.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$400
Response from Ace Handyman Services Dallas
It's apparent we didn't do a very good job communicating on this one. We have called the customer and are scheduled to come back out next week to complete the repair to his satisfaction.
Jennifer P.
07/2014
4.0
electrician, handyman service
+ 0 more
They were fine. There weren’t a lot of options as far as actual companies, most of the others were individuals. I was happy with their service. They were on time and professional. They came in and did what I asked them to do and left. I don’t remember anything negative about them and there was nothing outstanding.
Description of Work: They added a couple of light switches and outlets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Suzanne G.
06/2014
5.0
handyman service
+ -1 more
They were very nice and easy to work with. I plan on using them again.
Description of Work: Hung pictures, repaired some wood furniture, assembled some furniture, general house work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bill S.
06/2014
5.0
handyman service
+ -1 more
One guy came out to do the job and it took him an hour. He left the work area clean. I liked that he was very efficient and explained exactly what he was going to do. We had to reschedule twice before the day they were supposed to come out - first they rescheduled then I had to reschedule. I would tell my friends that he would come out and do the job you asked for any anything else - he would be very helpful. Once we got the date established he was punctual.
Description of Work: After another contractor fixed the foundation, the wall was two inches out of square and it needed it be pushed back. He came out and jacked up the addition wall and moved the wall forward two inches back into position.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Jodie C.
06/2014
5.0
handyman service
+ -1 more
Very professional and if I could use his services in the future, I will.
Description of Work: I was looking for someone to install engineered wood floors. Although this particular provider did not offer the services I was looking for, he did immediately return my call and put me in touch with the person that he said he would trust to do the job. As it turns out, I had other contractors telling me they could install what I wanted and the expert that this provider turned me on to, correctly told me it could not be done. I was very happy to learn this and choose another project. This provider saved me time, money and a huge hassle.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,000
ALAN P.
06/2014
5.0
woodworking
+ -1 more
We were very pleased. The craftsmen estimated the necessary amount of time well. The craftsmen were professional. (Two different craftsmen performed the work.) We will definitely use Handyman Matters for additional work.
Description of Work: We used Handyman Matters to refurbish shelves in our mud room and also to open old windows that had long been sealed shut.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Tim P.
06/2014
5.0
handyman service
+ -1 more
Repair was completed with good quality materials and attention to detail.
Description of Work: Repaired tile grout in shower and improperly sealed ceiling around shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Laudan K.
06/2014
5.0
handyman service, doors
+ 0 more
They were great. Steve came in and completed my projects with a smiling face and did it very nicely and efficiently. Great service for a great price. A+!
Description of Work: Replaced two doors in house and adjusted two other doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Belinda Y.
06/2014
1.0
handyman service
+ -1 more
They can't even return phone calls or get appointments scheduled, so I would wonder how good their work could possibly be.
Description of Work: I have contacted this company twice. The first time I was told they would try to get me on the schedule and they would call me back and let me know when my appointment was. I never heard back. I called them again about 2 weeks later. This time I left a voice mail, which has yet to be returned.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ace Handyman Services Dallas
We appreciate this feedback, and can understand why this potential customer would be frustrated. Our scheduling team should not have dropped the ball, no matter how busy we have been. We will give her a call again this morning.
Sharon P.
06/2014
4.0
handyman service
+ -1 more
They had to cancel the first appointment because the job they were doing was running too late. When they called to inform me of the problem and set up a new appointment, they offered my a 5 % discount on top of the 10% I got for using Angie's List. This was really appreciated. Joe was on time for the second appointment, came in and done a very professional job. He was very pleasant and would defiantly use this company again. Thanks for the great service!
Description of Work: Put in 3 medicine cabinets recessed in the wall and removed old weather stripping around door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
William D.
06/2014
5.0
drywall, handyman service
+ 0 more
The repair person was on time, did the repair and cleaned up after themselves.
Description of Work: Sheet rock repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jordan S.
06/2014
3.0
handyman service
+ -1 more
I was ready to purchase new carpet from a local provider. After a week without a return call I decided to go with someone else.
Description of Work: Nothing- I tried contacting them for a quote on carpeting. Unresponsive, took them over a week to get back to me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Electrical,
Interior Painting,
Unfinished Carpentry,
General Remodeling,
Fencing,
Ceramic Tile,
Childproofing
FAQ
Ace Handyman Services Dallas is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ace Handyman Services Dallas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Handyman Services Dallas does not offer free project estimates.