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A Joy of Granite & Natural Stone, llc

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

We are a Company that provides excellent service and customer satisfaction. Our installers care about the work that they provide and the care that is taken in all projects, big or small. We can provide and install all kinds of natural stone, engineered stone, quartz, (i.e., vicostone, ceasarstone, silestone, LG Viatera, Dupont Zodiaq, Quartz Masters, Cambria, etc.) Our Company provides sales and labor services in remodeling kitchens, bathrooms, add-ons, table tops, fireplaces, outside grill areas, etc. We work both with residential and commercial customers. As the president of A Joy of Granite, our Company is the one that customers should try.... We will stay on your project and complete it until you are satisfied completely. Service is what we strive for!!!!

Business highlights

18 years of trusted experience

Services we offer

Purchase, Fabricate and Install Kitchen, Bar, Bathroom Countertops, Fireplace Hearths & Surrounds, Table Tops and Misc. Counters. Fabricate all vertical surfaces with stone. Will purchase and install granite composite, stainless steel, porcelain, glass sinks - which will be included in total estimate.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
3%
3
3%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-37 of 37 reviews

Kimberly G.
03/2016
4.0
countertops, marble & granite
  + 0 more
.
Description of Work: The counters look great, and they did an excellent job with the install. Joy picked out a great match to the slab I already had in my kitchen. I would use them again. I gave a B+ for a few reasons: When her crew came out to measure, they didn't have any cardboard and asked me if I had some. They weren't prepared. Joy also asked me to drive out to look at different granite slabs, which might have been fun, but way too far for me to drive. In the end, she picked an excellent match. Also felt like I had to contact her about date, times, next steps, even to get her paid; I like a bit more responsiveness for contractors, but that could be me. I have already recommended her company to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Response from A Joy of Granite & Natural Stone, llc
Thank you for your review of A Joy of Granite. In response to the review, I accept the constructive advice. On the issue of picking out a slab that was acceptable, it is a personal preference of each customer especially when trying to match with an existing granite island. That alone will add time to a job in trying to find the right granite color and movement. I gave the homeowners dates as to when we could install (which was less than a week out) and it was hard to coordinate due to her scheduling or needing to be on business calls, etc. I then waited for her to give me the dates that were acceptable to them. My template guy always has templating material or he templates with sheets. I am not sure as to what happened that certain time and am sorry that that took place. When I am through with a job, I will invoice that week to get paid for services. I do appreciate the response and the constructive comments. Thank you for allowing A Joy of Granite to work with you.

Jake N.
01/2016
5.0
countertops, marble & granite
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Response from A Joy of Granite & Natural Stone, llc
Thank you for your review and allowing A Joy of Granite to assist you!

Christine G.
12/2012
1.0
marble & granite
  + -1 more
unknown
Description of Work: Spoke with Joy and she said she could help. I texted her my info with pictures of the countertops I needed replaced. I never heard back from her.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Joy of Granite & Natural Stone, llc
I am sorry you had this experience with our Company, as you can see all of our other customers have had great experiences with our Company. On the initial phone call, I told the potential customer that I was on vacation for the holidays and that I would give this information to my staff. Unfortunately, due to the holidays, we weren’t able to get in touch with her as soon as she hoped, however, my staff did reach out to her a couple of days later. Customer service is our number one priority and we appreciate your feedback in becoming a better company.

mark G.
02/2010
5.0
countertops, home remodeling, marble & granite
  + 1 more
Joy was a pleasure to work with. She met with me and suggested some other options that I did not originially consider. I received about 3 other quotes and decided to go with Joy. I changed my mind a few times in the process. At first I wanted to do both vanity areas, the tub decking and a shower seat. Then I scalled back to just the vanities. At the end, I was back to both vanity areas and the entire tub surround, not just the horizontal surfaces that I originally planned...about 40 sq ft. Through it all Joy adjusted the estimate and material order. I was pressed on time and needed to get the work done early to mid There was a problem with the pair of slabs I had picked out. Joy received the material and didn't like the slab quality, so she found two different slabs. Since they were larger, the cost was a little more. There was a bit of a challenge installing the tub decking due to the fact that I had built the framing a little high for the faucet deck. It took a few hours to modify what I had done, but the crew was able to reduce the height of my 2x4 framing and put everything together. Joy experienced a medical emergency in the middle of my project. I'm amazed that she was able to keep the work on schedule. I would recommend Joy of Granite for you counter and vanity needs.
Description of Work: Joy of Granite fabricated and installed dark imperador marble for my master bath vanities and tub decking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,260

Joe P.
05/2009
5.0
ceramic tile, countertops, home remodeling, marble & granite
  + 2 more
Terrific!! Joy and her group are a pleasure to work with. They gave excellent suggestions are were extremely professional.
Description of Work: Installation of granite countertops and tile backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

BONNIE F.
03/2009
1.0
countertops
  + -1 more
See above description
Description of Work: Talked to Joy, the owner, and explained a modification I needed to my granite countertop. She told me no job was too small and they could do it. She would have "her man" contact me. After 3 days and no response, I called Joy again. She said she didn't know what was going on and would definitely call me back that day. No call back. To date, 5 weeks later, no call back. This is totally unprofessional and no way to run a business. I hired a different company from Angie's List and the job was completed in 3 days for the exact price quoted. It was a job well done -- but not by A Joy of Granite & Natural Stone.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from A Joy of Granite & Natural Stone, llc
In response to the member's report. I did, in fact, talk with the member in detail the work that needed to be done. However, her countertops were in granite tiles and need to be cut and resized in order to fit the new refrigerator she had purchased. I referred her to a person in the tile trade. I spoke with the tile man at length of the member's remodeling and he said that he would take it from there. I am sorry that he failed to communicate with the member to help her in her remodeling of her kitchen countertops. My company installs slabs of natural stone, quartz and engineered stone. The job that the member wanted me to do did not fall into the category of installation that my company did at that time. I am sorry that I referred her to another person who did not complete the job.

DAVID N.
01/2009
5.0
marble & granite
  + -1 more
Not only was she a professional she had great taste. She went upon and beyond looking for good materials and the price was great.
Description of Work: We put granite and marble throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlise H.
09/2008
5.0
countertops, home remodeling, marble & granite
  + 1 more
It went great. They arrived a little later than they originally planned, but conflicts happen. It's just part of the job and not really anything to complain about. They worked well, informed me of what they were doing, explained the problem and made the repair. They were very professional.
Description of Work: We'd had our kitchen countertops replaced with granite three years ago a different contractor. This past weekend, while washing dishes, our stainless undermount sink fell out, down into the cabinet below. Joy's crew came out the day I called. It was an emergency situation for us. They were very professional and great to work with. They confirmed that the original contractor had improperly installed the sink. They made the repair, as well as, repairing a cracked/dropped seam in the granite again a problem with the other contractor. The seam was repaired and the granite countertop reinforced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

karen G.
07/2008
5.0
countertops, marble & granite
  + 0 more
It was good. I liked it because the owner is the woman and she understood when I wanted to change my mind or do something different. She also offered good suggestions and told me good decorating suggestions.
Description of Work: They changed out all my counter tops to granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

ANDREA K.
05/2008
5.0
ceramic tile, countertops, home remodeling, marble & granite
  + 2 more
Joy is a joy to work with. I also refer her to many clients. She is efficient in follow up & truly cares for each client. Her prices are great & the quality of work is excellent.
Description of Work: Granite countertop & tile backsplash installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

NANCY Y.
03/2008
5.0
ceramic tile, countertops, home remodeling, marble & granite
  + 2 more
Joy is wonderful to work with. She helped me with colors of the granite and the design of the tile backsplash. The first work crew that came out to put in granite counter tops was not professional and in general did a very poor job. The cut out for the cook top was too big, the seaming poorly placed and they left the job on a Friday unfinished and a general mess in my house. Joy went above and beyond to make sure I was satisfied with the final product. A different crew came in, put in a new countertop (at her expense) and did a beautiful job. Joy helped me with selecting granite remnants for the bathrooms. She even helped with selecting a soaking tub for the master bath. She spent time helping me pick out tile to finish the showers where I replaced the plumbing fixtures (big hole in the wall) without having to retile the entire shower area (not in the budget at this time). Joy was a "real joy" to work with.
Description of Work: I updated the kitchen, master bath, hall bath and 1/2 bath counters to granite. The sinks were included in the quote. I also had a tile backsplash installed in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,300

WILLIAM S.
10/2007
5.0
ceramic tile, countertops, drywall, home remodeling, marble & granite, plumbing
  + 4 more
They were very professional and timely in their work. The end result is beautiful, and the price was very reasonable.
Description of Work: Installed new granite counter tops, sink, and back splash. After demolishing old counters and tile back splash, they realized new drywall would have to be installed too. This was done, with no additional cost or time involved. We are thrilled with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800
    • 1
    • 2(current)

Contact information

5907 Orchid Ln, Dallas, TX 75230

http://ajoyofgranite.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Ceramic Tile,
Plumbing,
Cabinet Refacing and Refinishing,
Natural Gas Lines,
Glass and Mirrors,
Drywall,
Home Staging,
Fireplaces,
Stone and Gravel

FAQ

A Joy of Granite & Natural Stone, llc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

A Joy of Granite & Natural Stone, llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Joy of Granite & Natural Stone, llc offers free project estimates.
Yes, A Joy of Granite & Natural Stone, llc offers eco-friendly accreditations.
No, A Joy of Granite & Natural Stone, llc does not offer a senior discount.
No, A Joy of Granite & Natural Stone, llc does not offer emergency services.
Yes, A Joy of Granite & Natural Stone, llc offers warranties.
A Joy of Granite & Natural Stone, llc offers the following services: Purchase, Fabricate and Install Kitchen, Bar, Bathroom Countertops, Fireplace Hearths & Surrounds, Table Tops and Misc. Counters. Fabricate all vertical surfaces with stone. Will purchase and install granite composite, stainless steel, porcelain, glass sinks - which will be included in total estimate.
N/A

Contact information

5907 Orchid Ln, Dallas, TX 75230

http://ajoyofgranite.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM