Mr Cool Air Conditioning & Heating

Very responsive and professional.

Good work!

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He did good.

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He was very professional. He did not inflate his prices. He was just a fair person in general. We already called him to have him service another air conditioner at our home. We are going to tell our next door neighbor about him as well.

We have used him for several years and he's very responsive. He does really quality work when he had to install things and did a lot of very complicated work for us. He's very neat and very conscientious.

The service went extremely well. The technician explain everything he was doing and did not try to sell my on things I did not need. He did recommend that I have an overflow limit switch installed on the overflow pan under my water heater which I agreed too. The service was quick and professional. I will have them coming back in the future to service my a/c & heater for their annual check ups. So glad I found this company on Angie's List!!!!

Walter was on time and even put down drop clothes from the attic all the way down to the front door to make sure he would not damage my floors or dirty my carpet. Walter showed me what he was doing and the parts new and old to see what failed and how the new part was. Overall, I was very happy with his work.

Very thorough, knowledgabe, professional...goes the extra mile...quality is first class

Mr Cool has been wonderful. Our regular technician, Walter, has done a very good job. He’s been responsive, pleasant, and very trustworthy. They always call to remind us of the maintenance coming up and they’ve always kept our unit running!

The service was good overall. He responded very quickly. It was incredibly hot outside and the unit just broke. He worked overnight to repair the unit. The unit is now working without any problems.

They’ve been very good! They respond very quickly, and seem to address everything that’s needed. Their pricing is also fair.

They are the best I’ve ever had!

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They were very prompt and they explained the situation very well. We understood what was necessary to have done and they worked out very well. We are continuing to use them as our service provider for our HVAC system.

Walter, the owner, answered our call early on July 8 and indicated that he would be at our house b/t 1 and 2. He did not arrive until 4 because of issues with another job he was on. He did call to let us know he was delayed and continued to update us by phone until he was on his way. After diagnosing the issue, he gave us a detailed list of parts and work required to fix the problem. Walter committed to completing the work the next day if the parts were available. In addition, he provided information for replacing our HVAC unit based on its age - 12 years. Walter called at 8:30 the next morning to indicate that the parts were available and he could complete the work that morning. we discussed the pros and cons of repairing the unit vs replacing it and we decided to replace it with a brand new HVAC system (after I checked Mr. Cool's "A" rating with the Houston BBB). Walter took his time to explain all of the details of the repair and replacement as well as the technology, SEER rating, available tax credits for us to make an educated decision. After verifying the parts and his crew were available to do the work, Walter and his team of 4 showed up at 11:30 and completed installation at 6 pm. The crew cleaned up after themselves inside and outside of the house as well as in the attic. Walter did a final inspection of the system with me and reviewed operational and warranty info with me. To our surprise, Walter called back on July 13 to ensure that everything was working well with the A/C - it is. Working with Mr. Cool was a very positive experience. We will be using Walter's expertise for all of our HVAC needs.