Pioneer Plumbing & Septic

Description of Work: Estimate to Repair leaking water underneath bathroom sink

Description of Work: Water leak in main supply line.

Description of Work: I needed a water heater replaced. I was interested in a tankless heater. I called them at 8:02 AM. They said absolutely. They asked did I prefer morning, 8:00 - 12:00, or afternoon. I said morning. They told me it would be about 10:00 and they would call me when they were 30 minutes away. At 11:30 I called them. They told me I was next on the list. At 12:50 they called me, 30 minutes out. At 1:30 they showed. I explained what I wanted and he said great but he would have to get someone else out to talk about a tankless heater. That guy got there 15 minutes later. He gave me an estimate, it was high but I thought within reason. They drained one tank and left telling me they were going to get all the parts together and be back at 9:00 the next morning. At 9:36 they called, 30 minutes out. They got there after 10:00, drained the remaining tank removed them. At about 11:55 the installer told me he needed to get some parts and would be right back. At 1:45 I called the company asking where he was. “He is right around the corner. He only has about 30 minutes worth of work to finish”. It is now after 2:00, no installer. He has been gone longer than they worked this morning. They are nice people, courteous and professional in their manner, but I would not have hired them if I had known they were not going to be honest about times. Hopefully there are no problems with the unit.

Description of Work: Unknown leak in bathroom coming through ceiling in living room below.

Description of Work: They reset a toilet that wobbled terribly. I had already hired two other plumbers and it took Pioneer to get it right! I was very pleased. Also, the drain to the washing machine was clogged up, the pipe in the wall. They had that fixed in no time.