3 service techs. / we service the hill country / we except checks & cash &c/c/ service area boerne/comfort/fredericksburg/kerrvile & surrounding area
Business highlights
23 years of trusted experience
Services we offer
we service major home appliances / plumbing repairs & water heater replacements / warranty repairs on whirlpool family products ( kitchen aid , maytag, jenn air,amana,admiral,roper,)
Services we don't offer
we do not service L.G. or Samsung products / we do not service San Antonio / we do not do sewer septic tanks
Description of Work: Geralds Plumbing came out and quickly checked out our hot water heater and pipes after the temperatures dipped for several days. Great job, very fair price for the visit; and Excellent service. I will definitely use them again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Candace W.
11/2016
5.0
appliance repair
 + -1 more
Repaired. Problem solved.
Description of Work: Maytag washer repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$290
Cathy B.
07/2016
5.0
appliance repair, plumbing
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david S.
11/2015
5.0
appliance repair, plumbing
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janis S.
09/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: Replaced glass stove top. |Had to wait a little longer for replacement top to arrive. |Installed it quickly after it did
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Pam F.
06/2015
1.0
appliance repair, plumbing
 + 0 more
unknown
Description of Work: Our oven was not working. Someone from Gerald's came out, tried a few things, then said he would come back with a new mother board. After several weeks, he came back and installed the mother board which did not solve the problem. Then he said he needed to replace the panel where you select the temp, etc. A few more weeks passed; then he returned to install the new panel. Did not fix the problem. He left again never to return. After not hearing from him for several weeks, we called another repair man who came over and PRESSED THE RESET BUTTON and the problem was solved.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Ann Y.
03/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: Thoroughly checked front loading washer which had been making noise. (Maybe a balance problem?) Found no repairs or parts replacement necessary. Washer working fine now. Found him to be honest and pleasant, would feel good about calling him again if need arose.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Tim B.
01/2015
4.0
appliance repair
 + -1 more
unknown
Description of Work: Maintenance on Kitchenaid Ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$250
Sidney R.
12/2014
3.0
appliance repair, plumbing
 + 0 more
unknown
Description of Work: Repairman used no parts and isolated the problem by checking several points in the refrigerator's water line and told me to put up a blanket until the frozen water line became thawed. This worked after several hours. I think he grossly overcharged for this - less than an hour and no parts provided.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
4.0
punctuality
5.0
$104
Cynthia M.
09/2014
5.0
appliance repair, plumbing
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James C.
06/2014
5.0
appliance repair, plumbing
 + 0 more
unknown
Description of Work: Repaired the dishwasher replacing parts. They did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Zaidee W.
06/2014
5.0
appliance repair
 + -1 more
unknown
Description of Work: Repaired old Hotpoint refrigerator. It is still working! Very satisfied! |They have also repaired my Whirlpool icemaker and resolved a leaking kitchen sink faucet. They are family owned, very professional and I will use them again. One note...they do not work on Samsung or Kenmore products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Roslyn J.
05/2014
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sandra L.
02/2014
1.0
appliance repair, electrician
 + 0 more
Above.
Description of Work: Replaced an appliance in our kitchen, not according to manufacturers instructions, thus destroying the ability to ever replace the appliance without ruining our granite. Refused to come back and fix the problem. We talked with appliance manufacturer several times seeking help and they acknowledged it was not installed correctly. A very disappointing experience.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$350
Jennifer D.
03/2013
5.0
electrician
 + -1 more
Called early in AM for our refrigerator not cooling. Was afraid they wouldn't be able to get to it the same day but they told me they always try to make it on the same day for these calls. They called me at about 1130 and said they would be here within 15 minutes. They were here in 5 minutes. Found the problem immediately and repaired it quickly. There were two men and they were so professional and proficient. Really appreciated them.
Description of Work: Repaired refrigerator that wasn't cooling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brian N.
02/2013
5.0
appliance repair, electrician
 + 0 more
I've had occasion to call Gerald on 3 or 4 times in the last several years. Every time he was responsive, on time, professional and knowledgeable. He's repaired an icemaker, dishwasher and washing machine. One time, instead of repairing a 12-year old clothes dryer, he found me a nice used Maytag dryer for a lower price than the repairs would have been. It's been performing flawlessly for over 2 years now. I recommend.
Description of Work: Excellent service from an honest guy
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
DUDLEY B.
01/2013
5.0
appliance repair
 + -1 more
I CALLED WHILE HE WAS OUT ON ANOTHER JOB. HE CAME BY AFTER HIS OTHER JOB AND FIXED MY PROBLEM WITH THE ICE MAKER.
Description of Work: REPLACED REFRIGERATOR ICEMAKER. I WAS VERY PLEASED WITH HIS HONESTY AND QUALITY OF HIS WORK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mike M.
10/2012
5.0
electrician, plumbing
 + 0 more
It went great, they were very fast and very professional.
Description of Work: Great people, Great service and honest hard work! We required a minor plumbing adjustment and this company was great! I would highly recommend this company to anyone and will definately use them in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john L.
05/2012
5.0
appliance repair, electrician, plumbing
 + 1 more
I have been using them for seven years for various electrical repairs. They are very responsive and reasonable.
Description of Work: I used Gerald's Appliance and Plumbing for doing some work on the refrigerator. They also fixed a plumbing leak.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Plumbing,
Electrical,
Water Heaters,
Home Automation
FAQ
Gerald's Appliance and Plumbing is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Gerald's Appliance and Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gerald's Appliance and Plumbing offers free project estimates.
Yes, Gerald's Appliance and Plumbing offers eco-friendly accreditations.
No, Gerald's Appliance and Plumbing does not offer a senior discount.
No, Gerald's Appliance and Plumbing does not offer emergency services.
Yes, Gerald's Appliance and Plumbing offers warranties.
Gerald's Appliance and Plumbing offers the following services: we service major home appliances / plumbing repairs & water heater replacements / warranty repairs on whirlpool family products ( kitchen aid , maytag, jenn air,amana,admiral,roper,)
we do not service L.G. or Samsung products / we do not service San Antonio / we do not do sewer septic tanks