J.R.'s Custom Decks was founded in San Antonio, Texas in 1990. Winner of the prestigious National Association of the Remodeling Industry's "Deck of the Year" award. J.R.s Decks employs subcontractors, many that have been with us for years. We also have some hourly employees for warranty work.
Business highlights
35 years of trusted experience
Services we offer
PATIO DECKS, CUSTOM DECKS, HOT TUB DECKS, POOL & SPA DECKS, CUSTOM GAZEBOS, CUSTOM ARBORS.
JR and his crew did excellent work. The quality of construction is solid and the appearance is outstanding.
Description of Work: We hired JR to replace the two decks in our backyard. One of the decks is quite large, involving multiple levels, steps, and corners. We opted for the premium capped composite decking material and LED lights illuminating the four sets of steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Laurie P.
02/2017
5.0
decks
 + -1 more
The build was professional from start to finish. JR is always punctual. He provided good design ideas and quickly grasped what we wanted to achieve. JR offered us Fortress Rail's which we've owned before and are very durable. He also offered higher end composite products with excellent warranty (although untested of course). His crews were competent and tried hard to please. They left a clean worksite at the end of each day and at job completion. JR is articulate, pleasant to deal with and in my opinion a very ethical business man. We are very pleased with the outcome and it's easy to see why he has such strong Angie List ratings. We would use him again.
Description of Work: JR built two decks for our new home each constructed with composite decking and treated pine framing & piles and concrete piers. One deck was approx 8 feet by 30 feet built 6 feet off the ground supported by concrete piers & 4x4 with stairs to the ground. The second deck was 2 feet off the ground and about 25 feet by 15 feet with an overhead arbor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
John K.
02/2017
5.0
decks
 + -1 more
Crews were efficient, courteous and policed the site so I never found any cigarette butts. JR was accepting of requested changes which were performed efficiently and reasonably priced. They cooperated well with other subcontractors working in the construction area to allow for efficient completion of work that wasn't in their contract. Everything went very smoothly.
Description of Work: Built a new 13 x 20 deck with benches and steps. Work was performed with good materials - pressure treated framing and boxed benches with composite decking. After the pressure treated benches have dried for a time they will be painted to coordinate with the house. The painting is not in the contractor's scope of work. Considerable savings are possible by changing the composite decking to pressure treated wood.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jody W.
01/2017
5.0
decks
 + -1 more
J R and I met a month before the services were performed. We walked the yard, he listened to our plans, and took that home with him. The very next morning, I received a very uniquely designed deck plan in my email from J R. It was exactly what we were looking for. The install went perfect. His crew and foreman, Mike, were onsite daily, on time, and worked diligently through the entire day to complete the deck quickly while maintained a high standard of quality. The completed deck is a beautiful dark brown composite wood deck. While he was at it, we had all of the railing replaced, including the rail that originally came with the house. The uniform look is great, but it did add to the cost. The deck, without the extra rail work, would have been ~$2000 less, but it was well worth the expense. We've had 2 minor issues since they finished, and both times J R and Mike returned promptly, repaired the issues, and left with everything resolved and no new charges. J R's professionalism and attention to detail are commendable and far exceeded my expectations.
Description of Work: My wife and I wanted to put in a hot tub and deck for our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
conrado B.
12/2016
5.0
decks
 + -1 more
Excellent contractor. Very professional.
Description of Work: 12'X17' Composition Wood Deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Norman H.
11/2016
5.0
decks
 + -1 more
Met with JR and went over our vision for the deck. He gave us options and his input on materials. The quote came in a timely manner and we decided to go with the composite deck material. JR's crew showed up on time and put in long days to get the project done. Everyone was professional, kept the job site clean, and did an excellent job. If you decide to go with JR you will pay for a top quality product and that is exactly what you get. The fit and finish of the deck, and the total experience exceeded our expectations.
Description of Work: Composite deck for new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer J.
11/2016
5.0
decks
 + -1 more
I would definitely recommend JR Custom Decks! JR was very patient with us as we were indecisive and not ready to commit right away. We are so thankful that we selected JR and his team to complete our vision. We were thoroughly impressed with the professionalism of all of his employees, their timeliness, and their willingness to work hard and fast!
Description of Work: Expansion of back patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Norman H.
11/2016
5.0
decks
 + -1 more
JR and his crew did and excellent job on the project. Everyone we had contact with during the process were very professional in every aspect of the job. The job was done on time and on budget. You are paying for a high quality deck and that is exactly what your receive. The fit and finish of the deck is top notch. We are very pleased with our new deck.
Description of Work: Contacted JR to design and quote a deck for my new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
j G.
10/2016
1.0
decks
 + -1 more
JR showed up on time assessed my needs and said he would get a quote sent to my email soon. Three days later, the "price" arrived however, there was absolutely no work detail included with the price. This raises red flags for me. I would not recommend this guy... Seems interested in making an easy buck while sacrificing customer service...
Description of Work: Needed some modifications performed on my deck. Mainly light construction.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$5,300
Response from J R'S CUSTOM DECKS
I to meet with the customer and spent 45 minutes taking notes on what he wanted. The deck was very old and did not meet building code, basically needed to be replaced, but he was only interested on a bandaid solution. He asked for a quote and received one. It's a little disheartening when someone dose not understand the construction process and has to drag my company thru the mud. We at [Member Name Removed].R.'s Custom Decks take pride in providing great customer service, with over 150 "A" ratings. I am sorry we could not make this customer happy. Jose Reyna [Member Name Removed].R.'s Custom Decks
Sylvia G.
10/2016
5.0
decks
 + -1 more
My initial contact was leaving a message on website for a callback. It was a Sunday afternoon and fully expected that I would not get a call back until Monday. How wrong I was! Mr. Reyna responded within an hour and I was impressed. From that point forward thru the completion of the deck, Mr. Reyna continued to impress with excellent workmanship by he and his team and great customer service. I wanted a different design for my railings and he came back with some great options. I also went with a composite floor and cedar/wire railings. I got more than I expected and love my deck. 5 stars to Jose Reyna and his great team!!
Description of Work: Remove existing deck and build new deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,418
Ken J.
05/2016
5.0
decks, deck cleaning, sunrooms
 + 1 more
This project turned out to be the best decision we ever made. J.R. and his team were on time every day, and worked their butts off to get the deck built as quickly as possible. Their workmanship, communication and professionalism was excellent! The finished deck is breath-taking and rock solid. Simply beautiful. We are very, very pleased with the quality and design of our new deck. No matter where you walk on the deck it has a rock solid feel. We bought great furniture to compliment the great deck design and enjoy getting out of the house quite often now. Our guests are quite impressed with the new deck. After the work was done J.R. followed up with tips and recommendations for solar lighting and left a sample for us to evaluate. That's the kind of honest salesmanship and support I expect from an expert. You will not be dissatisfied or disappointed with J.R.'s Custom Decks! J.R. is friendly, knowledgeable, professional and above all, honest. Extremely honest! I will use J.R.'s services for upcoming projects as well.
Description of Work: Our project was challenging as we wanted to repair and modify a poorly constructed large 6 year old deck that was literally falling apart. The underlying structure was not properly aligned and constructed with poor quality material with support beams spaced too far apart. J.R.'s initial inspection pointed out these problems and he was not afraid to suggest a complete removal and rebuild at the risk of losing the job. His quote was very reasonable and his experience in building quality and well designed structures made our decision an easy one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Claudia K.
05/2016
5.0
decks
 + -1 more
After looking through all the providers, we settled for JR because of Angie's reviews and his website showed beautiful decks. We were not disappointed. The work was completed quickly and professionally. The crew he had arrived early to the job site and worked consistently throughout the day. Took short breaks but then got right back to work. The end result was a beautiful finished product that we will enjoy for years to come.
Description of Work: Built a deck in the back
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michael M.
05/2016
5.0
decks
 + -1 more
We had four companies out to our house for bids. Out of the other three I only received a quote from 1 of them. The other two never sent me a quote and were very flaky.....despite being "A" rated companies here on the site. Then came JR. He came over right away after I called. He's a no BS kind of guy. He totally understood what we wanted and even gave great advice. He didn't give us the whole "tell me what you want" followed by a blank stare. He was very helpful during the in-home visit. He followed up with a quote that was less than the one I had already received, while having 6x6 posts and low voltage lighting in addition. I was ready to proceed and he started 3 days later after giving him the go ahead. It took 3 days to construct and on the 4th day (all as promised), someone came by to pick up all the trash. His team did an excellent job and really paid attention to detail. Not all material is created equal, I am very happy with the grade of Cedar he used on my deck. If you want someone that does great work at a great price and will shoot you straight, go with JR.
Description of Work: Built a 12'x26' cedar deck with stair case, gate, and built in benches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,900
Sheldon S.
04/2016
5.0
decks, heating & air conditioning/hvac
 + 0 more
JR was very nice to stop by, at a moments call, when I asked to get an estimate for some work I wanted done in the back yard. When I finally decided on what I wanted, JR came up with a plan, we agreed on Tuesday, he dropped of materials Wednesday, he and his crew came an completed the work Thursday. Even though the deck wasn't that big, I am very grateful that they were able to complete what we planned on before noon so my family could enjoy the rest of the day.
Description of Work: Added a deck to extend the back porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott C.
04/2016
5.0
decks
 + -1 more
JR was punctual and his crew was always here when they said they would be. The workmanship and quality of my cedar deck is top-notch and very well done. It looks great. JR was able to work with my design idea drawings and turn it into a beautiful cedar deck with rails and steps along the back of my house. I would recommend JRs Custom Decks to anyone.
Description of Work: Built a 15 ft x 33 ft cedar deck in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,400
Alfonso M.
03/2016
5.0
decks, deck cleaning
 + 0 more
Construction started on time and the crew was really courteous and clean. All leftovers were taken out and crew did an impressive job cleaning after the job was done. The deck exceeded our expectations.
Description of Work: Created a beautiful 8ft custom deck and repair a few months after job was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
James H.
03/2016
5.0
decks
 + -1 more
From start to finish, JR was prompt and professional. I initially called to discuss the project but had to put the deck on hold for a couple of months. JR was very organized and actually called us back on schedule to continue the project. He came out, surveyed the site and provided plans per our discussion. An additional hiccup was that the HOA didn't approve the plans (type of project, not build related), so we went back to the drawing board and modified things per their feedback. Throughout all of this, JR was very helpful and always prompt/on time. Construction was quick and he handled the required inspections. I think the job was well done at a good price. We're very happy and would recommend JR's work.
Description of Work: JR managed a custom deck project for us. A complete project from site survey, design (with modifications), plans, construction, and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Steve D.
02/2016
5.0
decks
 + -1 more
I decided to build the deck myself with my son. He was on time and very professional.
Description of Work: He provided a bid on a deck and Arbor.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,995
Anibal D.
02/2016
5.0
decks, sunrooms
 + 0 more
The whole process could not have been smoother. JR is always on reach, punctual to appointments. His price is reasonable and quality excellent. I plan on using his company again in a near future. You will not be disappointed with the professionalism and personable personality of JR. He is the owner and will personally meet with you, plan and supervise the build. Excellent!!!!
Description of Work: JR built a cedar deck around my pool and replace the rails of my patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Robert S.
02/2016
5.0
decks
 + -1 more
We recently purchased a home and wanted to have the existing deck expanded, and some old rails replaced with a new better design. JR showed up on time for our first meeting (he actually had to wait on me). He was very thorough, asked a lot of questions, and made sure that what we had envisioned was feasible. He was prompt with the bid, the price was reasonable, and the new deck and rails are exactly what we wanted. I highly recommend JR's Custom Decks and would definitely use him again.
Description of Work: Added on to existing deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
James C.
01/2016
5.0
decks
 + -1 more
While our new home was in the process of being built, my wife and I wanted to get a head start on design ideas and estimates for our back deck. We were not ready to start the deck project for another 3+ months as we had other priorities to take care of. Knowing this, JR came out anyways where several other companies would not commit to an appointment until we were closer to our move-in date. The few estimates we received, JR was by far the best in price and materials. JR was great to work with, always on time, very friendly and professional. The best part, his estimate was the exact price we paid, no hidden fee's or surprises. The quality of the work and attention to detail was excellent, we are very pleased with the end results!
Description of Work: JR added a 40' x 11' composite patio deck to our existing covered patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Angela C.
01/2016
5.0
decks
 + -1 more
The entire process from beginning to end was seamless. I was anxious to get the project done and it was the holiday season. JR's return call was prompt and he was eager to help. The arrival time to provide the estimate was prompt and JR was made available to us quickly and even during the holiday season. The explanation for the project was provided in detail with full transparency so that we felt that we could immediately trust JR's plan and his reasons for proceeding with the project in the manner he recommended with safety being the priority the whole time. I appreciated that! The bid for the project was right on budget and he assured us that there would be no hidden added costs. He was confident about his service and we immediately felt confident in him. He communicated the following steps for the agreement and materials delivery via email over the holidays and his turnaround time to get it started was immediately after the holiday. This is what I wanted and this is what he accommodated me with as I was worried about my folks - thanks JR! He sent his supervisor Michael who came by the home to drop off materials the day before and reiterate his plan for the project. This pre-visit was very reassuring to our family. Michael is acutely knowledgeable about the deck industry and is a master at what he does, no wonder JR leans on him to oversee his projects. We immediately felt sure about proceeding with Michael. The next day, Michael began working and it was a sight! My dad watched him measure, cut, and build this awesome structure in one afternoon, solo! The end result was solid, sturdy, safe, finished and absolutely beautiful. My parents love it! They are so happy! I am over the moon as I was so worried about that step and my folks going in and out of the back door so much so that I had nightmares about them getting injured. My sincerest appreciation to Michael for a job well done! We recognize the personal touch you put into this project, amazing! After the completion of the job we felt relief and comfort knowing that we got exactly what JR and Michael said we would have and for the right price! The completed work-site was spotless and we appreciated that Michael took the time to not only complete the project successfully but also to leave my parents home clean as if he was never there. Not very many contractors can say the same. We were blessed to have met JR and even more so, to have had Michael, a master carpenter, complete the project. We highly recommend JR and Michael for all your deck needs, you will not be disappointed and your money will be well spent. We are planning on hire them again soon to work another project.
Description of Work: My parents who are in their 70's, moved into an older home that had a dangerous steep step at the back kitchen door. Being that my folks are limited in movement and safety being an issue, the solution required a landing and some stairs to go in and out of the back kitchen door. I called JR to see what he can do to help me with the project. JR was quick to see us for an estimate, determined his price quickly, and provided us with the necessary information in terms of "code" and "safety" for the project. JR sent us his supervisor Michael to oversee the project. The onset of the transaction was handled with the utmost professionalism and promptness. The landing, decks stairs, and rails were impeccably crafted by no other but his best, his supervisor, Michael~an excellent carpenter!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Graye H.
11/2015
5.0
deck cleaning, decks
 + 0 more
JR arrived as scheduled gave me a proposal. I obtained proposals from 2 other companies and JRs was the best in terms of cost and overall reviews on Angies list. He and his team were courteous and kept a clean job site. The deck was completed on schedule and looks beautiful! It's going to provide many good years of enjoyment. After the job started he noticed some additional trim work that needed completed (left by a previous contractor) and he took the time to complete it and only charged me for the materials which I appreciate because the additional work made the job look even better. if you need a deck built you'll be doing yourself a disservice if you don't give JR a call and give him a chance to win his business.
Description of Work: Demolished old deck and built new cedar deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Fred E.
11/2015
5.0
decks
 + -1 more
JR worked thru several designs with me to get what I wanted. Very pleased
Description of Work: Built a large deck with arbor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Ashley G.
10/2015
5.0
decks
 + -1 more
Called several companies regarding building a medium sized deck in our backyard. We chose to go with JR because he was prompt, had great ideas and seemed reasonable in price. Scheduling was easy and he arrived when promised. The deck was built within 2 days and looks amazing!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
Deck Maintenance,
Sunrooms and Patio Enclosures,
Fencing,
Finished Carpentry and Woodworking,
Heating and Air Conditioning
FAQ
J R'S CUSTOM DECKS is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
J R'S CUSTOM DECKS accepts the following forms of payment: Check