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J R'S CUSTOM DECKS

Decks and Porches, Deck Maintenance, Sunrooms and Patio Enclosures,

About us

J.R.'s Custom Decks was founded in San Antonio, Texas in 1990. Winner of the prestigious National Association of the Remodeling Industry's "Deck of the Year" award. J.R.s Decks employs subcontractors, many that have been with us for years. We also have some hourly employees for warranty work.

Business highlights

35 years of trusted experience

Services we offer

PATIO DECKS, CUSTOM DECKS, HOT TUB DECKS, POOL & SPA DECKS, CUSTOM GAZEBOS, CUSTOM ARBORS.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

5.0197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 197 reviews

Cecilia S.
10/2017
5.0
decks
  + -1 more
GREAT JOB!!!
Description of Work: Deck off back of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,960

Cecilia S.
10/2017
5.0
decks
  + -1 more
GREAT JOB!!!
Description of Work: Built deck off back patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,960

Ramona R.
06/2012
5.0
decks
  + -1 more
After contacting about 7 contractors I decide to go with JR because when I spoke to him and explained that I wanted to build a deck along side my property line he was the only person who told me about the city ordinance and what could happen if I did build along side the property line. I was very grateful for that information because I'm a first time home buyer and have no idea about city ordinances. JR and his team not only finish the job quickly but did an amazing job as well. The color of the deck even matches the trim of the house. We wanted to extend our current patio and put a barrier up so that the kids could play on the side of the house and not have access to the back of the house where the pool is. The composite deck is well worth the money because you don't have to worry about any maintenance other than using some soap and water to clean the dirt off. When the work was done they picked up all their trash which was greatly appreciated because the kids run around bare footed sometimes.
Description of Work: Built a one step up composite deck with composite rails, composite deck skirt, composite step that leads to the cedar gate on the deck, and a 5 foot cedar fence 4 feet high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,411

Deborah B.
06/2012
5.0
decks
  + -1 more
When looking for a deck builder I asked my neighbors who had built their beautiful deck. The gave me J.R.'s name and I looked him up on Angie's List before contacting him. He had good reviews so I went with him. At our first meeting I asked him to come up with what he believed to be the best design for the home and property. He came up with the perfect design. His team was efficient, fast and obviously skilled in deck building. It took them only 2 days to complete the job in very hot weather. They were good at cleaning up the debris when finished. I am extremely pleased with the design and construction of my beautiful deck.
Description of Work: Built a 7 ft. X 20 ft. composit deck with Arbor onto an existing cement porch. Added a railing with aluminium bars and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Andrew S.
05/2012
5.0
decks
  + -1 more
The job was started and completed in one day.JR returned the next day to review the completed job and pick up any remaining materials.Excellent work all around.
Description of Work: JR built a wood cedar patio arbor (pergola). It was constructed to fasten to the roofline and be also suported by cedar 6 x 6 posts.It looks great and is top quality construction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

scott W.
04/2012
5.0
decks, sunrooms
  + 0 more
J R & his guys did an amazing job. We had them tear out our existing deck and rebuild & extend it out further into the yard. The new cedar deck is beautiful! The attention to detail is amazing & the new deck fits around every curve of our house perfectly. We also had J R screen in our porch and it turned out really nice. Again, the attention to detail is evident and the result is better than we expected. The guys had everything done in 5 days & didn't leave a scrap of trash or mess which we really appreciated. We definitely recommend J R's Custom Decks. Great quality work, good price & excellent customer service!
Description of Work: Built cedar deck with bench & screened in existing patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,899

Alan M.
01/2012
5.0
decks
  + -1 more
My experience with JR was pretty good to go all around. I did really like that he supervises the job while his guys are getting it done.He was very professional and so was his crew. I don't have any complaints. I would use his business again. I thought the price was fair for the job.
Description of Work: I had a composite back deck added on to my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,955

Anne O.
01/2012
5.0
decks
  + -1 more
The entire project went very smoothly. JR's men working on the deck were courteous, hard-working, and efficient. JR was on-site most of the time which was very nice for me. It provided me with a lot of confidence that things were on-track. I'd highly recommend JR Custom Decks to friends and family.
Description of Work: JR provided us with a very reasonable estimate on a deck for our back yard. He came up with an attractive design that incorporated our existing back porch structure. We wanted to include a hot tub and JR's design was perfect. He really took into account our budget and did everything he could to help us stay within it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Ann R.
12/2011
5.0
decks
  + -1 more
My husband and I bought a beautiful Armadillo home. But because it is a new build we have no trees in our backyard. The back yard is brutal in the summer and we couldn't enjoy the back yard. But because our house is a new build and under my warranty if I attached anything to the house it would void out my warranty. So the process of getting estimates began! First one $12,000. second $10,000. for just a 16'x14'! My father was a builder and I am an interior designer/Mixed Media Artist. I knew that the prices were way too high and so my search continued. I got 15 estimates! yes 15! Then I found JR! Praise GOD! I went from 16'x14', to 30'x20' that covered the whole flatwork! Also I had a outdoor kitchen built out of limestone! All for $9,200.00!!!! JR and I worked together with the challenge of not attaching it to the house but butting it as close as we could to the house. The design and final product is beautiful and looks like it was built with the house and not an after thought! We have 6 children and I love the look of rough cedar I didn't want the children to get splinters from the cedar. So to prevent that and incorporate the front of the house with the back of the house he wrapped the cedar posts with limestone. Jr also recommended Ariel Garcia who did the stone work and built a low stone retaining wall /flower bed that doubles as more seating and outdoor kitchen. JR is so professional, and possess something that has been lost in this day and age and that is integrity! My father taught me that the most important thing you have in this world is GOD, your Name and your Word. Jr has all 3! From Start to finish JR was there and asking me if I was pleased and answered any questions I had. He kept the work sight neat and clean. His team was also very professional! Don't bothering getting 15 estimates like I did just go right to JR from the start! I promise you that he will go above and beyond!
Description of Work: Jr built a beautiful cedar Arbor/Pergola and out door kitchen over my exixting 20'x30', flatwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Janie S.
12/2011
5.0
decks
  + -1 more
it went exceptionally well and we are highly pleased. We have no complaints.
Description of Work: J.R. is a very polite, professional, punctual man of business. Our plan for the arbor he built was interupted by 2 deaths in our family but he was understanding and worked with us very well to suit our schedule. He obtained the city's permit for the arbor and proceeded as planned. I was impressed with his punctuality and professionalism. Everything was cleaned up after. My husband and I are very pleased with his work and I highly recommend him for employment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,945

Daniel S.
08/2011
5.0
decks
  + -1 more
These are professionals who kept a clean work area and completed the deck in 2 days. I am extremely pleased with the end result, the estimate JR provided was what I paid, and would not hesitate to recommend JR’s services to anyone.
Description of Work: Added a 125SF composite wood deck. Wanted the above add to an existing 17’ x 6’ concrete deck. After calling several vendors (1 never returned my call, another called but never arranged to do the estimate), J.R. was on time to provide and estimate and personally took interest in what I wanted. J.R. took care of the building permit and his builders were on time as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Duane D.
07/2011
5.0
decks
  + -1 more
JR designed a perfect solution to our west afternoon sun heat. The cedar construction used heavier lumber that most. He and his crew arrived on time and completed the work in less than a day. The finished product was excellent. No complaints.
Description of Work: JR added a 12 X 16 foot cedar arbor for shade to my existing deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,606

BETTY C.
06/2011
2.0
decks
  + -1 more
He stated he would get back the following week. To date (near one month later) I have not heard a word. I did not call him back. That's his job, not mine. I have moved on to other deck repair/remodel contractors now. I would NOT be interested in bid now. I got the impression after our one and only meeting that he really didn't want to do the job. If so, he should have told me that right then or at least the following week. He seemed like a nice guy, but his follow up was very poor.
Description of Work: JR came out on 5/27/11 to assess a requested deck remodel job.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
4.0


Response from J R'S CUSTOM DECKS
I would like to apoligize to the family for failing to communicate back with them regarding a deck bid. At the time, I was experiencing a large amount of requests for bids. Yet, the family is correct, this does not excuse my lack of communication and follow-up. Thank you for bringing this to my attention. I have been totally committed to providing excellent customer service for over twenty years. Angie's List has been a positive influence for my company and I appreciate any comments or concerns from all potential customers and clients.

Susan D.
06/2011
5.0
decks, sunrooms
  + 0 more
We contacted JR for an estimate and he was prompt, patient and courteous. He supplied us with the name of a reference. We did check with the reference who praised JRs work. JR came back with a design and a quote and was quick with changes that we asked for. As soon as we were able to get the hot tub that we wanted he began the project. It was done in a week and a half. First his team laid out cedar lumber in the backyard for staining. That took a couple days to dry. Then the synthetic deck material came in and they built the flooring, which took two days. The frames (one for the gazebo, one for the overhang over the patio area) went up in one day. The roof over the gazebo, and the electrical work for the spa and lights happened on the fourth day. on the final day facing, benches, and trim were added. Overall it is beautiful work and we are absolutely delighted.
Description of Work: JR and his team built a patio deck in our back yard with an adjacent gazebo that contains a hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Jeanne B.
04/2011
5.0
decks
  + -1 more
The project went very well. JR's team took down the old rotted parts of my deck and replaced them with new treated lumber. His men replaced the wood walk with new treated lumber. The stairs to my deck are now sturdy. They have a solid feeling. When the job was finished they hauled away the old discarded materials. The work certainly has a professional touch. I could not be happier with this finished product. JR provided a free estimate. When I accepted the bid, he gave me an itemized written invoice which we both signed. During the work JR and his team always operated in a most professional and respectful manner.
Description of Work: JR's Custom Decks replaced rotted wood on and around my deck and wooden walk way. They used treated pine and hauled away all the old lumber. Part of the project involved replacing a 12' by 12' arbor and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Beverly E.
04/2011
5.0
decks
  + -1 more
Called J R's for an estimate. He worked with our time constraints and came to our home on a Sunday afternoon. We were wanting a roof put over our back concrete slab. He was honest in that the job was more than his normal scope of practice. He was prompt and professional in manner.
Description of Work: no services were performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
03/2011
5.0
decks
  + -1 more
JR came out within 24 hours and wrote me an estimate. He emailed me very detailed plans. I was impressed with JRs friendliness and patience with answering all my questions. I was interested in composite decking and JR showed me samples and a brochure. He really shows up when he said he will and have the whole job wrapped up in 3 days. The cleaned up after themselves every day. I have dogs and worry about nails etc. He and the gentlemen that came to work with him were terribly polite and scored more points with thier patience with my attention loving Cattledog. We love the patio. It was like adding a new room to the house and now I spend more time out there than indoors.
Description of Work: I wanted to put in a deck and patio cover over a tiny cement deck that I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

barry H.
01/2011
5.0
decks
  + -1 more
We contacted JR and had him meet us at our home that was being built. He met us on time at the property and took down what we wanted to build. A couple of days later he called with a price that was over $500 less than my three other bidders. 2 months latter after we had received approval from our HOA we let JR know we were ready to start. He started on a tuesday and was finished by noon on friday. We are very pleased with our new deck and highly recommend him.
Description of Work: JR built a Red Cedar Deck and Arbor on the back of our house. He did everything we asked of him and built us a fantastic deck. We had 2 obstacles to work around in order to have the deck built but JR came up with solutions to both of them. It is nice to know there are still trustworthy people in the construction industry. So many in the construction industry just seem to want to take your money and run, not JR he is a true professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,901

eric and peggy M.
12/2010
5.0
decks
  + -1 more
We simply wanted our backyard area to be more functional for our two small children but had no idea what these kinds of projects cost. We had several companies come out to share their ideas and give us bids, and JR's were by far the most reasonable. After we selected his company, JR worked with us for several weeks beforehand, trying to get us a design that met our needs and our budget. We ended up tearing out the old railing and steps and adding new cedar and metal upright railing, new cedar stairs down from the house with a storage door underneath, two wide cedar steps down to the grass, and two cedar right angle benches in the corners of the patio. The ultimate design and finished product are just what we needed and for a great price, no less. His crew was friendly and in and out pretty quietly in a day and a half. He also recommended another company to do the staining, which turned out great as well. Can't go wrong with selecting this company!
Description of Work: Removed treated lumber railing and steps on existing patio and installed new cedar railing, steps, and matching benches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carol F.
10/2010
5.0
decks
  + -1 more
I love our beautiful new deck. JR specializes in composite decking from Ever Grain. I have been researching composite vs. wood, and if you are considering composite, EverGrain has a good reputation as the one looking most like wood, with 25 year warrenty for materials and labor. JR contacted me immediately on my sending him an email from Angie's List site, and he was meticulous in measuring for the quote, and I could see early on his attention to detail. He was almost always on site, and the crew started work quite early each day, which I appreciated. I watched his carpenter work on a tough angle until it was perfect; their work was very carefully performed. I read that composite would be at least 1.5 times the price of wood, and JR's quote was spot on as compared with a quote for a real wood I was given by another company. I was very satisfied and pleased and recommend JR's Custom Decks.
Description of Work: The old deck was torn down and hauled away. A new deck of composite was built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Charles H.
08/2010
5.0
decks
  + -1 more
Summary: JR?s custom decks did a great job for us and I would not hesitate to recommend his company to anyone wanting quality work. Details: We wanted our deck replaced and were also considering a $20,000.00 project to build a closed gazebo to house an 8? X 10? exercise spa. We called an Angie?s List highly rated company and they sent a salesman that was mainly interested in hearing himself talk and not listening to what we wanted done. We also had difficulty getting plans out of them. They deserve an ?F? rating but the actual company never did any work so I didn?t rate them. We called JR and asked up front if he was sending a salesman. He said we are a small company and I perform all of these functions. We have a dedicated crew, led by Mike the carpenter (who is really good by the way). The same people come to your house every day, on time and ready to work. To be cautious we had our deck replaced first just to make sure that this company performed up to expectations. The deck that they tore out was horrible and cheap construction. The replacement deck is top notch. Quality construction, sturdy framing, screwed boards, not nailed, good steps and railing with a beautiful circular bench around a large live oak. After we saw the quality of the work on the deck and the ease of working with JR we decided to have him quote our fully enclosed gazebo. He built the 12? X 16? gazebo as an extension of the deck. Without going into all the details suffice it to say that we are fully satisfied with the job and the gazebo is beautiful inside and out. JR is not some slick talking guy that makes you want to double check to make sure that your wallet is secured. He will quote you up front what the defined project will cost. Is he the cheapest guy around? No he isn?t the cheapest but you wouldn?t be looking at Angie?s List trying to find a quality, honest builder either if that was all that you were looking for. We feel that we got both a fair deal and outstanding work from JR and his very capable head carpenter Mike.
Description of Work: JR replaced our deck and constructed a 12' X 16' fully enclosed Gazebo as an extension to the new deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Constance S.
07/2010
5.0
decks
  + -1 more
They did a good job. Good quality, professional and expedient. I would recommend them and would hire them again.
Description of Work: Finished composite deck to go completely around above ground pool. Also built composted benches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Trina G.
03/2010
5.0
decks
  + -1 more
This job was done very professionally from start to finish. We love our new deck, and can't wait to start future projects with this company.
Description of Work: Designed and constructed a custom deck (approximately 18' x 30') for an unconventional space. Provided us a solid quote, started the job as scheduled, on time each day, and finished in less time than allotted. The deck turned out beautifully, and we're already talking about the next project we want JR to complete!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,374

CHERYL V.
11/2009
5.0
decks
  + -1 more
We have had some bad experiences with contractors in the past. However, JR made this project a complete success. JR was fantastic to work with. He was on-site each day. The men who worked for him were great. They cleaned up each day, they always showed up on time, and they did a beautiful job. I would recommend JR Custom Decks to anyone looking for good, honest, quality work.
Description of Work: Build deck and surround for hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
12/2008
5.0
deck cleaning, decks, fencing
  + 1 more
We delayed the project for several months because of the cost. When we called him to begin work, he was able to do so in just a few weeks.
Description of Work: This is the third time we have used JR. He built a wooden deck for a hot tub 8 or 9 years ago that is still in terrific shape and a wood privacy fence not long after that. This time, he replaced a rotting deck out in our backyard with a new deck using composite. He and his team are completely reliable and totally professional and we are glad we found them almost a decade ago. The fact that we have used him three separate times attests to the quality of his workmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Contact information

212 OAK CREEK DRIVE, Cibolo, TX 78108

http://www.customdecksbyjr.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Deck Maintenance,
Sunrooms and Patio Enclosures,
Fencing,
Finished Carpentry and Woodworking,
Heating and Air Conditioning

FAQ

J R'S CUSTOM DECKS is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

J R'S CUSTOM DECKS accepts the following forms of payment: Check
Yes, J R'S CUSTOM DECKS offers free project estimates.
Yes, J R'S CUSTOM DECKS offers eco-friendly accreditations.
No, J R'S CUSTOM DECKS does not offer a senior discount.
No, J R'S CUSTOM DECKS does not offer emergency services.
Yes, J R'S CUSTOM DECKS offers warranties.
J R'S CUSTOM DECKS offers the following services: PATIO DECKS, CUSTOM DECKS, HOT TUB DECKS, POOL & SPA DECKS, CUSTOM GAZEBOS, CUSTOM ARBORS.
Ask for details.

Contact information

212 OAK CREEK DRIVE, Cibolo, TX 78108

http://www.customdecksbyjr.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed