Get matched with top backsplash installation pros in China Grove, TX

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."

"Customer service was perfect. Jacob explained everything to the tee and was very easy to understand. Helped us out a lot with the financial process as well."

"The install team of Angel, Luis A, Jaime, and Diego A are fantastic! Very professional and helpful. My consultant Stephen answered all my questions at the start and the stellar install team finished the shower replacement in just one day! Great work!"

"They came in and made the job custom built to our needs. They were quick and punctual."

"Famously!! Jeff Bryson is one of the most professional businessmen we have ever worked with. He was clear and exact on the direction he would take and explained it to us step by step. The people he has working for him are true artists in fulfilling our dream and Jeff’s direction. Easy to work with, consistent, courteous and responsive. The cupboards and vanity made from scratch are superb. They turned our thoughts into reality and gave us my dream!"

"Dave has done multiple projects for us on our home as we have remodeled areas over the years. He is knowledgeable, professional, and personable! His subcontractors are great! Dave keeps the work going and keeps in daily contact throughout the project. I would recommend him for any project you need done. We will never go with anyone else for our contracting needs! He has truly helped us make our house into our home."

"Trinity Roofing & Restoration is a company you can definitely trust. I highly recommend Adrienne and her top-level working crews. I was in dire need of a new home roof and Trinity was one of my original contacts. I was personally impressed with Adrienne when I first met and talked to her; she climbed on top of my two-story roof, along with her roof inspector. Their inspection was performed prior to my actual insurance company’s roof inspection. Both inspections found my roof had suffered substantial hail/wind damage that needed to be replaced and not repaired. I designated Adrienne to work and speak on my behalf with my insurance company. Due to her professional and diligent efforts, I was able to get my roof claim immediately processed/approved through my insurance company’s adjuster. Also, I had some visible water damage to my ceilings, and she got those supplemental repairs approved as part of the roof claim. Adrienne saved me thousands of dollars. I would not hesitate to call Trinity Roofing & Restoration for any of my future exterior and interior home projects!"

"I hired Robles Renovation to install tile flooring in my first rental home. Initially, he had to postpone the project due to cold, wet weather—showing that he prioritizes the safety of his team. His pricing was fair and realistic, unlike other contractors who quoted me $2.50 per square foot for removal and $4.50 per square foot for installation. The quality of his work was excellent, though it took some time to complete. As with most projects, you can typically choose only two out of three—affordable pricing, fast work, or high quality—but not all at once. Robles Renovation delivered on affordability and quality. He handled the tile removal, hauled away the debris, and was easy to work with throughout the process. Once the tile project was finished, he also offered to paint the entire interior. He is highly motivated, passionate about his craft, and committed to doing the job right. I’ll definitely keep Robles Renovation in mind for future projects."

"They are wonderful a great couple that has the ability to work together and have a great relationship with each other and perform as a great team. They did that performance perfectly in my home 💜 first time I have been happy in a year and a half from other contractors dealings. This couple is trustworthy and friendly and they got the job and redo done in 2 days. If you need repairs done in your home call them. I have never met someone who said what they were going to do and do it.💜They will be back to finish other jobs needed in my home. Thank you for what I thought was impossible to accomplished."