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Moldlab

Mold Testing & Remediation

About us

Mold identification, mold test kits and testing supplies. If you suspect you have a mold problem give us a call toll free and we can walk you through your testing options.

Business highlights

25 years of trusted experience

Services we offer

Environmental lab services

Services we don't offer

Mold removal, mold remediation (clean-up),or mold inspections

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 402 reviews

Rosalind W.
11/2015
4.0
It worked up fine. The price is good. The quality of work is good. They're prompt, broken down what I want, explained to me what it was and what's indicated.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$59.5

Dale E G.
11/2015
5.0
Great! Very good and speedy experience. Will highly recommend this lab again!
Description of Work: Lab Test or mold indoors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Russell O.
11/2015
5.0
there seemed to be a bit of a shipping delay in returning the kit, but they did receive it before the due date. The report listed the types and amounts of mold found from the three samples taken; two rooms and an outside reference sample.
Description of Work: they provided a kit to take air samples and analyzed the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Semra S.
11/2015
5.0
Process was easy, quick, and effective.
Description of Work: Tested for mold exactly as advertised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

ROBERT F.
10/2015
3.0
I took the slides and removed the plastic. The samples wouldn't stick to the slides very good so I used tape and a Q-tip. I sealed them up, put them in the postage paid envelope, and shipped. It is what it is. The company did their job, they took the samples, analyzed them, and sent me the results. I received an envelope with the results, that's pretty much it. I paid about $60 and the issue is still there. IMHO, the info sent, didn't help me or the issue. I still have to pay to get rid of the issue whether I do it myself or pay someone to do it. Me getting samples analyzed doesn't really matter............to me anyways. Best of luck.
Description of Work: They provided 2 glass slides to obtain samples and a postage paid envelope. They analyze the samples and send you the results.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$60

Response from Moldlab
Yes Sir you are correct, we are a laboratory and only function to analyze specimens sent in for testing. We do not offer clean-up or remediation services. Please do not hesitate to call if we can provide any additional assistance with your project. We thank you for the feedback. 1-866-416-MOLD

Robert B.
10/2015
4.0
OK.. I guess.. Nothing out of ordinary came back through process..
Description of Work: Provided most testing kits for in-home use

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Delite E.
10/2015
5.0
I liked the slide tests better than the round discs that need to sit and collect the mold. I found them to be more efficient.
Description of Work: Provided a detailed report of mold on slide. I had 6 slides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jamie K.
10/2015
5.0
It was over 2 years ago. I don't remember at all. Angie's list is garbage.
Description of Work: The sole purpose of this review is to get Angie's list to stop bugging me to review this service. Angie's list, you are garbage. Please eff off.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro
$10

Dianne B.
10/2015
5.0
Received the test quickly which allowed us to hire someone to fix the problem. We were in the process of selling our home and needed to know quickly if we had a problem. Got the test within a couple of days, and sent it over. came back quickly and confirmed what we suspected.
Description of Work: Sent me the kit and gave me information to submit it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

L Y.
10/2015
3.0
The service was well communicated and done in a timely manner. The information that provided after the test was sketchy, not informative.
Description of Work: Mold test

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$60

Phillip B.
09/2015
5.0
I ordered mold test kit for $59.50 and the sent it to me in the mail. I followed their instructions on getting a sample for testing. I sent the samples to them in the postage provided envelope and received an email with the results about a week later.
Description of Work: They sent test kit and then tested mold samples from my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.5

Fran F.
09/2015
5.0
They did an excellent job. They emailed the results and I didn't understand everything so I called them. The tech was very detailed in her explanations and I then understood the results. I would very much use this company again. I
Description of Work: Sent me the necessary collection slides to collect the mold samples and return to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

George F.
09/2015
4.0
I sent in a sample and they tested it
Description of Work: test mold sample

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$35

Response from Moldlab
Thank you

TIMOTHY P.
09/2015
5.0
Extremely good documentation and fast turnaround on the lab work. Confirmed that I wasn't dealing with dangerous black mold and made remediation simple.
Description of Work: DIY mold collection and lab services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Moldlab
Perfect, that is what we like to hear. Thank you for your review!

Jane F.
09/2015
5.0
Fast and punctual. Would recommend. Thank you. Jane Ferguson
Description of Work: Analyze samples for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40

Teresa F.
08/2015
5.0
I had a little problem at first because I was sent the wrong kit. They called and apologized and sent me the right kit. I had to pay postage to pick up the wrong kit at the post office but they sent me a check to cover the cost of the postage. I would use them again. Once the lab tests were done I had to decide what to do with them which was difficult. I think a company that did the testing and took care of the mold might be easier because the results from the lab can be a little confusing. The service I would really like is the mols testing, someone to explain it to you and what your options would be. For instance if the area is small enough, like mine, to take care of it myself or if the company thought they should come and take care of the mold because of the size of the effected area. They could also give the customer ideas on how to get rid of the mold themselves if they wanted to. I don't know of a company that would do all this but it would be a more complete service.
Description of Work: They sent me the equipment to check for mold and I took the sample and sent it back in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David K.
08/2015
5.0
I purchased the $59 deal from Angies list. I actually wanted a dish type test for airborne mold testing but received tape instead. I guess I missed the specifics in the details. Either way, they provided a good analysis and report soon after I shipped the sample to them. It told me some details regarding the type of mode, the level/concentration, and some of the health effects assocated with that type of mold. Based on this information I decided to have my basement cleaned.
Description of Work: mailed me a mold test kit and provided analysis and a report.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Moldlab
What a great way to start the day! Thank you very much, we really appreciate the page nomination.

Jason W.
08/2015
5.0
Followed easy instructions on kit mailed to us. Sent back in mail envelop provided. Receied report with explanation of findings. Results made removal of black residue on home widow frames easy with no health concerns. Great service and smooth process from beginning to results of tests. Would recommend or use again.
Description of Work: Mold testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Moldlab
Great, that is exactly what we want to hear. Thank you.

DARLENE H.
08/2015
4.0
WENT WELL, BUT DID NOT GIVE ME COUNTS ON THE MOLD WHICH I NEEDED.
Description of Work: MOLD ANALYSIS SENT ME SLIDES WITH INSTRUCTIONS TO TEST FOR MOLD. I RETURNED SLIDES TO LAB FOR ANALYSIS. RESULTS WERE RETURNED TO ME PROMPTLY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Moldlab
Explanation: The 'Surface' test kit is a qualitative test due to the sampling technique, therefore the report that is issued lists all the different types of mold detected and a rating of 'light', 'moderate' or 'heavy'. If you need a quantitative analysis, I would recommend our 'Air' test kit. With the air test kit the sampling method allows for a report to be issued stating all the different types of mold detected and a calculated concentration of spores per cubic meter of air. I hope that helps, but if we can be of further assistance please do not hesitate to call us toll free 1-866-416-MOLD

Patti H.
08/2015
5.0
Once I sent the kit in, they tested it and within two weeks we received our results.
Description of Work: They sent a kit. I just had to follow the instructions and send it back for testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rita O.
07/2015
5.0
Bought item and returned it same day. Bought item and canceled the order, refund granted, no issues
Description of Work: Item returned with out incident

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1

Response from Moldlab
Let us know if we can be of further assistance.

Lawrence H.
07/2015
3.0
The sample kit arrived quickly. I sent my samples in and received a confirmation email on 6/30/15, with a note saying I should receive the results within one day. When I had not seen anything by 7/3, I called and the lady said they were having computer problems, but I should see something by 7/6. When I still had no results by 7/7, I called again, was told that they were having computer problems, but I should see something soon. I received the results on 7/8. The person that I spoke with was really nice and very helpful. My experience may have been unusual because they were having computer problems, but I couldn't rate them higher based on the length of time having to call twice.
Description of Work: Test mold samples.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$59

Response from Moldlab
Yes sir you are correct our systems were sporadically up and down for a one week period and caused lab reports to be issued late. Although we worked around the clock to correct the problem as soon a possible, many reports were delayed and for that we offer a sincere apology. We believe we have resolved the technical glitch and are running on time once again. Thank you for the feedback, and please let us know if we can be of further assistance.

Jason C.
07/2015
5.0
Very well - easy to use great phone support
Description of Work: Very helpful customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Response from Moldlab
That is what we like to hear. Thank you very much!

john S.
06/2015
3.0
I actually haven't used it, but Angie's list keeps sending me all of these reminders. I just want them to stop.
Description of Work: I actually haven't used it, but Angie's list keeps sending me all of these reminders. I just want them to stop.

Rating CategoryRating out of 5
value
3.0

Yes, I recommend this pro
$50

Bernard P.
06/2015
5.0
It took a little longer than the directions specified but the results were complete when they arrived and delivered to my email.
Description of Work: I received the testing kit within a few days. I took the samples myself and mailed them in the supplied package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

Contact information

2501 Mayes Road Ste 110, Carrollton, TX 75006

http://www.moldlab.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mold Testing & Remediation

FAQ

Moldlab is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Moldlab accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Moldlab offers free project estimates.
No, Moldlab does not offer eco-friendly accreditations.
No, Moldlab does not offer a senior discount.
No, Moldlab does not offer emergency services.
No, Moldlab does not offer warranties.
Moldlab offers the following services: Environmental lab services
Mold removal, mold remediation (clean-up),or mold inspections

Contact information

2501 Mayes Road Ste 110, Carrollton, TX 75006

http://www.moldlab.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM