Mold identification, mold test kits and testing supplies. If you suspect you have a mold problem give us a call toll free and we can walk you through your testing options.
We basically did the work. We had to look up on their website how to do the collections and then we had to prepare the sample, which wasn't really difficult, but took time, to send into them.. I had to call them to check on the results to see where they were and then I had to copy them off of the computer once I received them, so, most of the work is on you.
Description of Work: I sent in some tape samples that we had put over the mold areas on our walls. I had originally thought we received 5-6 tape mold readings. when I didn't hear anything back from them by email, as I thought I was supposed to, I called hem up. Then I was told that I was to only receive one lab testing area and I had to choose which one I wanted. so I chose one and then a few days later I received my email report back. I did not receive any mold spore charts or picture graphs, which the report says they sent??? This was a very generic type of report and I basically knew we had some mold, so overall, this was not very helpful. I will be contacting another company to come in to my home to get accurate information.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$35
Matt/Kayla S.
08/2013
5.0
Great. I loved it. Very easy to use and Very helpful! Would definitely recommend.
Description of Work: Sent a kit for testing mold strains and gave lab results of the sample taken
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Claudia M. S.
08/2013
5.0
I received quick results, with detailed reports on the levels and types of mold found in each area.
Description of Work: test the air samples that I took at four locations in and around my home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carol S.
08/2013
5.0
Very nicely done. Comprehensive report provided with the results of the test.
Description of Work: Emailed and responded to me promptly and provided test results. This company did exactly what it said it would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
James L.
08/2013
5.0
They sent me the kit to gather the sample and send it back for testing. Instructions were clear and it was very easy to do. Within about three days I had the report back identifying the mold as well as extensive data on the nature of the mold and any cautions.
Description of Work: Identified a mold sample.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Sunish A.
08/2013
5.0
I purchased the big deal from Angie's List and it turned out okay. I got what I was looking for so it was pretty good.
Description of Work: I used Moldlab for mold testing and remediation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karla N.
08/2013
5.0
The service was fine, they sent me the results, and they were prompt. They give you instructions on how you can collect the mold on clear tape, and they give you a bag with a form which you fill out and send it to them, and then they email or mail you the results. I chose them because of their ratings and they were inexpensive. They have a website that explains everything once you get the results.
Description of Work: We used Moldlab.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Greg D.
07/2013
5.0
Equipment arrived as promised. Instructions were easy to follow. Everything worked as advertised. Once complete, I packed everything up in the provided packaging and mailed it back. A few days later, I received my reports via email.
Description of Work: Analyzed air samples that I collected for mold.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathleen P.
07/2013
5.0
It was great. They were very prompt and courteous. When I called they were kind to explain things.
Description of Work: This was a Big Deal for Homeowner Do-It-Yourself Mold Testing- Get 2 Lab Tests for the Price of 1!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Billy B.
07/2013
5.0
They returned the analysis and I am proceeding to act on it, I am quite happy with their work. They told me how to get the sample, and then they emailed the results to me. This was a very economical way for me to find out what kind of mold I had in my AC unit, once I knew that, I was able to find out if I was allergic to any of them. I had been dealing with an allergy doctor and this was a way of getting information that was economical.
Description of Work: We used Moldlab. They had me mail a sample of mold to them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Patricia S.
07/2013
5.0
I got a response (via e-mail) to the sample I sent in, two days after I sent it in. They did not detect any mold. Happy with the quick response.
Description of Work: Tested for mold in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Margaret J.
06/2013
5.0
The kit was easy to use with their easy to understand instructions. I took samples inside the bedroom, in the wall, and outdoors. Shipped everything back, and received an email with complete laboratory results within a few days. I interpreted the report to indicate we did not have a mold problem, sent an email to the provider, and she promptly replied confirming my conclusion. I had previously called on a question about getting a sample in the wall which she was very helpful with and sent a special plastic tube for that purpose. I am very pleased with all this and would highly recommend. I had quotations from local mold sampling companies which ranged from $300 to $1200!
Description of Work: Shipped me a box ("kit") containing an electrically driven air pump, sample capsules, plastic tubing, and instructions for me to take air samples to determine if I had mold in my bedroom from a roof leak. Included pre-paid return mail address sticker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Moldlab
Thank you for mentioning the wall check adapter. Every situation is different and in this case the member was concerned about possible damage in a wall cavity that he was unable to access. Do you have an unusual situation you would like to discuss? Give us a call, it's free...1-866-416-MOLD
garry E.
06/2013
5.0
They delivered what they promised. As it turned out, the service that they provided isn't all that useful. That is not to say that they are not competent, it's just that the information is not that useful.
Description of Work: I have been using a Big Deal from Moldlab. They analyzed a certain sample.
Rating Category
Rating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0
Dorothy J.
06/2013
5.0
very satisfied with this business response and professionalism.
Description of Work: Responded quickly and professionally to all my questions, provided explanations for how to collect mold samples and then analyzed them quickly and gave me detailed results with explanations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Moldlab
Thank you!
Joanne W.
06/2013
5.0
Very professional .Exact instructions on how to take a sample and mail it in for testing . Very easy to do. No complicated kit to buy. Options were provided for various reasonable payments and ways to obtain report email or mail. The report detailed what kind of mold was in the sample and detailed references to identify the types of mold. Really eased my mind asto how we should del with this situation and at a reasonable cost.
Description of Work: Analyze a mold sample from our basement wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Moldlab
Thank you for taking the time to review us. Have a great rest of the week:)
Kristin W.
06/2013
5.0
They tell you how to do the process from home, you send the mold to them and then they e-mail you back their bill. They seem to have good reviews.
Description of Work: I purchased a Big Deal for Moldlab. They test the sample of mold that you send in and tell you what kinds of mold you might have. They have all of the different types on their website and you can look it up from there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Jazmin E.
05/2013
5.0
I sent in my own samples with scotch tape. As soon as they recieve it it only takes 24 hours. They provided a lot of information over the phone. I would give them an A+. I enjoyed the results because it comes by email so it comes instantly. Once you get it by email it comes with a glossary, so it gives you information about the types of mold.
Description of Work: mold testing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Andy W.
05/2013
4.0
Service was as advertised. Needed results were delayed by awkward payment scheme,
Description of Work: Provided air sampling pump, filters and hose for self sampling, by mail. After sampling, consumer returns pump and filters to Texas in same box with prepaid postage. Everything was according to plan until farther payment was needed and directions were less than clear, delaying needed results.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$240
Response from Moldlab
Good morning[member name removed], Thank you for your review and suggestions. It is very important to Moldlab to listen and respond to any issues with our testing product. And now, as a result of your feedback, we will make sure to notify kit customers that if they decide to use the extra test included in kit 'for optional testing' that payment should be sent back with the kit to avoid delays in test results. Thank you again for allowing Moldlab to process your samples and we hope you will keep us in mind for future indoor air quality issues if necessary. Sincerely, Kristina Rucker Lab Director 1-866-416-MOLD
Iva V.
05/2013
5.0
We sent in samples of mold taken from various places in our home. They were very prompt in getting them tested and sending our results via email. I had asked that they rushed them, but I don't think this was necessary. It appeared that they processed them the day that they received them.
Description of Work: They tested multiple mold samples that we sent in over the course of a few weeks. They were always very helpful courteous over the phone and spend awhile talking with me to help me in other areas of my mold remediation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
David H.
05/2013
5.0
Upon calling Moldlab, I was connected to a very knowledgeable and helpful individual, Kristina, that explained the testing process and assisted me in how and where to test in my house. I received a high quality vacuum pump along with sever sampling modules , one for each area tested. I read the initial instructions and followed precisely. I then re-packaged the pump and modules and returned to Moldlab. I was extremely pleased with Moldlab. Kristina was very attentive and answered any and all questions. All supplies were delivered timely and the response time was quick. The reports I received online were very comprehensive and gave me a good idea of what is going on in my house. The sampling instructions were straight forward and the equipment easy to use I would not hesitate using Moldlab again or recommending them to
Description of Work: I used Moldlab's vacuum pump and collection modules to collect air samples throughout my house and outdoors. Upon returning the pump and modules, I received a comprehensive report showing the various components, molds, allergens , etc. that are apparently airborne in my household.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LINDA B.
04/2013
5.0
We would use this service again and recommend others to contact Moldlab. The results identified the molds in the office and indicated that the nasty ones we were worried about were not the majority of the sample.
Description of Work: The mold test kit supplied was easy to use. We got results quickly via the Web which was very convenient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Moldlab
Thank you for the review (member name removed). Glad we could help!
Gabriel C.
04/2013
5.0
I have a pending investment property with mold issues. Never dealt with mold and called this company to get a better understanding of what I should do. The phone rep went above and beyond the call of duty. Aside from answering my questions, she gave me the names and number to local inspectors and remediators. Thank you! Will definitely use this company if/when I ever need a sampling done.
Description of Work: Called for some guidance, but received way more.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew F.
03/2013
5.0
Went great and quick. Would use this company again.
Description of Work: The company came out and did testing of mold behind our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Tom B.
02/2013
5.0
His response to my inquiry was very good.
Description of Work: I used them for mold remediation.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Moldlab
Thank you for taking the time to review us. We apprecite the feedback.
Jacile S.
01/2013
5.0
We are preparing to gut our master bathroom where there is severe wall damage behind the tiles in the shower. Naturally, mold has found a happy home behind the gyp board, and so we wanted to know what we were ripping out beforehand, particularly since we have small children in the house. I sent in the samples on Friday. I got the results via email the following Thursday. As it turns out, we have very common molds and can seek help in addressing the issue as we need to.
Description of Work: Identified mold samples that I took and sent in. Their website provided all the details of how to take the samples, the paperwork to fill out, and the cost. Super easy!
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Service Categories
Mold Testing & Remediation
FAQ
Moldlab is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Moldlab accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Moldlab offers free project estimates.
No, Moldlab does not offer eco-friendly accreditations.
No, Moldlab does not offer a senior discount.
No, Moldlab does not offer emergency services.
No, Moldlab does not offer warranties.
Moldlab offers the following services: Environmental lab services