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Moldlab

Mold Testing & Remediation

About us

Mold identification, mold test kits and testing supplies. If you suspect you have a mold problem give us a call toll free and we can walk you through your testing options.

Business highlights

25 years of trusted experience

Services we offer

Environmental lab services

Services we don't offer

Mold removal, mold remediation (clean-up),or mold inspections

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 402 reviews

Chris H.
02/2014
5.0
I thought it was a good service and I appreciated it. I spoke to them on the phone and then business was conducted through the mail. If I needed another service, we’d probably consider them.
Description of Work: I purchased a Big Deal coupon from Moldlab for mold remediation services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Moldlab
Perfect, that is what we like to hear, happy customers. We appreciate your review :)

Ram C.
02/2014
5.0
DIY kit; easy to use. Since we recently moved we had to send back the kit a week later; they were very understanding and accommodating.
Description of Work: Mold testing kit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

nancy A.
01/2014
5.0
Fast shipment of kit and fast response of results!
Description of Work: Air test after mold was removed to make sure remediation was successful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Moldlab
Great! Thank you for the feedback.

Dawn B.
01/2014
5.0
It went quit well and was reasonable.
Description of Work: It was a Big Deal for mold testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Moldlab
Great, thank you for the review!

Laura S.
01/2014
5.0
Within just a few days I received a very thorough report with detailed explanations of the findings.
Description of Work: Tested a sample of mold I discovered behind the tile of my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Moldlab
Thank you!

Mary Jo H.
01/2014
5.0
So I believe they are a reputable company, and I would not hesitate to use their services if needed.
Description of Work: I ordered a pre-paid mold detection kit from them, which they sent as promised. I decided we weren't going to use it after all, which by their terms meant I had to pay for shipping to return it. They said they would put the difference on my credit card; but the refund was never processed. When I contacted them about it, they were very apologetic--there had been a problem with their credit card processing--and they actually sent me a check for the full amount of the transaction, including my return shipping.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Moldlab
Thank you for sharing your experience with our service even though you didn't end up using the kit. We appreciate you taking time to review us.

Michelle D.
01/2014
5.0
Great customer service, the phone rep actually helped me interpret crazy results from a mold company and educated me on mold. Great experience!!
Description of Work: I can't remember the exact cost...but it was much less than having a mold company come in and perform the same tests. I did the sample swab tests on a piece of tape, mailed it in, and got my results. Super easy and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Moldlab
That's what we like to hear, happy customers! Thank you.

Meer C.
01/2014
5.0
They mailed me a detailed report of what they found in the test strips I sent. I presume the tests were correct, but they indicated that more testing would be necessary to know precisely how bad or how dangerous the mold might be.
Description of Work: This was all done through the mail. They sent me a kit to test for mold, and I returned the test strips for them to analyze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Bruce M.
01/2014
4.0
they provided the test results, but I could have used more information on |exactly what the various test results meant
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$35

Response from Moldlab
Good morning [member name removed], Thank you for the the feedback. If you have any questions about your test results, please use our toll free number and give us a call to discuss. 1-866-416-MOLD (6653) It is important to us, that you understand the report.

PATRICIA K.
12/2013
5.0
It went well. They did the test and we got it back in a reasonable amount of time. I liked the fact that they could identify what kind of mold it was. They sent us a kit and they called to make sure that we had gotten it. The results turned out well. They told us what kind each one was and they recommended someone to us that can fix it. I put mold on the glass strips and sent it back to them and they test it. It took about two weeks to get the results back.
Description of Work: Moldlab tested some mold that we had showing in the corner of our basement. It was a big deal purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Moldlab
Thank you for the review. Happy New Year from the Moldlab staff!

CM C.
12/2013
5.0
I used 2 of the kits for mold when I finally got them. I did have to call about getting them sent to me after I purchased them on Angie's list but they were prompt in getting the results back to me.
Description of Work: I used Moldlab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Moldlab
Thank you for the review. We appreciate it very much.

William Y.
12/2013
5.0
The mold sample kit they sent included clear instructions and was easy to use. They produced a report from my samples promptly.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Moldlab
What a nice way to start the new year, a great review! Thank you

amy D.
12/2013
5.0
This company was very responsive, even on the weekend and holidays. Report came within 24 hours of receipt of specimen just as stated.
Description of Work: Mold analysis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Moldlab
Thank you!

Lisa A.
12/2013
5.0
They mailed the test kit to me. The directions were clear. I took the swabs of mold and mailed them back. The results were emailed right to me in a couple days.
Description of Work: I used MoldLab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Moldlab
Great, thank you for the review :)

Robert J.
12/2013
5.0
We use the air test. It was simple to use and quick. We discovered relatively high concentrations of mold in the air of our living room. As a result, we investigated and discovered a leak in the roof and some black mold developing behind the walls. I recommend the service and MoldLab as the provider. They were quick and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Robert J.
12/2013
5.0
After doing the air test, we discovered relatively high concentrations of mold in one of our rooms. We then drilled a hole in the ceiling and took samples. We sent those samples to MoldLab and discovered black mold behind the walls (which we have now removed). MoldLab was professional and efficient. I am happy we used them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Moldlab
We are glad the kit helped you get the information you needed. Thank you for taking the time to review us. We appreciate it very much.

Grace R.
12/2013
5.0
The experience went well. We received the kit promptly and used it. The results were favorable so we’re grateful that we bought the deal! The self-test kit resulted in a report that had some basic information about the mold. We followed the links to find out more information, but the site wasn't working properly. It would be helpful if more information was available.
Description of Work: I purchased The Big Deal, Homeowner Do-It-Yourself Mold Testing: Get 2 Lab Tests for the Price of 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Stephen K.
12/2013
5.0
Very clear explanation of results. Very fast service even over holiday weekend.
Description of Work: I used MOLDLAB

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Dean M.
12/2013
1.0
Decide not to pursue it as we decided not to test.
Description of Work: Never received the mold test kit.

Rating CategoryRating out of 5
quality
1.0
value
5.0
punctuality
1.0

$25

Response from Moldlab
Good morning, I'm so sorry you did not receive your test kit. I searched our current offer data base and did not see a sale under your name to research further or to contact you directly. If you ordered the kit some time ago (more than a few months ago), then it may have been when we were sending kits out through the regular US postal service and we had a number of members not recieve their kits, for that we sincerly apologize. However since then we have upgraded our system to include kit shipment via Priority Mail with a tracking number to prevent missing and lost kits. Again we are sorry you did not receive your kit. Please contact Angie's List member center to request a refund. If you have any questions or comments you are welcome to give me a call to discuss. Thank you, Kristina 1-866-416-MOLD (6653)

chris P.
12/2013
5.0
Company was very responsive,( emailed question on a Sunday and they responded the same day) Product arrived when promised with clear instructions on how to operate. Test results supplies within a week as promised. Although expensive, pretty much the norm for other companies also. Overall very satisfied with product and service.
Description of Work: Supplied air testing equipment and test results.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Moldlab
Thank you for the review. We apreciate your time!

William R.
12/2013
5.0
It was easy to do. Met my expectations, they did exactly what they said they would. I have never done a mold test before, they met my expectations and the results of the test said we had a mold problem and was able to locate the problem. The kit was worth the 200 dollars.
Description of Work: Do it yourself home mold kit, by Moldlab.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Moldlab
Wonderful! We are glad to have helped.

Lisa S.
12/2013
5.0
They got back quite quickly. They had lots of good information online. I had the results in about 4 days. They responded quickly to my emails. It was nice to have the results and it helped me figure out some of the stuff I needed to do. It would've been nice to have someone local that I could contact.
Description of Work: It was a Big Deal for a Homeowner Do-It-Yourself Mold Testing- Get 2 Lab Tests for the Price of 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Elizabeth V.
12/2013
5.0
Information was clear and understandable. They delivered the report on time and exactly as promised.
Description of Work: Mailed samples of the mold to the lab in Dallas. They tested and explained the content.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Moldlab
Great! Thank you for the review:)

ANISSA R.
12/2013
4.0
Kit arrived promptly and customer service was helpful when I called. This kit does include both indoor and outdoor testing, which increases the likelihood of a meaningful result. Received the report within a week via email.
Description of Work: Sent mold testing kit and analyzed the kit when it was returned to them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Moldlab
Thank you for the feedback.

JORDAN L.
12/2013
5.0
They mailed two samples to their laboratory and emailed us back a report. The service turned out fine, the report was emailed to us within 24 hours of receiving the sampling.
Description of Work: I purchased a Big Deal homeowner do it yourself mold testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Contact information

2501 Mayes Road Ste 110, Carrollton, TX 75006

http://www.moldlab.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mold Testing & Remediation

FAQ

Moldlab is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Moldlab accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Moldlab offers free project estimates.
No, Moldlab does not offer eco-friendly accreditations.
No, Moldlab does not offer a senior discount.
No, Moldlab does not offer emergency services.
No, Moldlab does not offer warranties.
Moldlab offers the following services: Environmental lab services
Mold removal, mold remediation (clean-up),or mold inspections

Contact information

2501 Mayes Road Ste 110, Carrollton, TX 75006

http://www.moldlab.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM