JJ's window service has been serving the greater Dallas area for over 25 years. We are a full service glass and window service company performing quality work on Window Replacement, Window repair, Plate Glass, Speciality shapes and much more.
Business highlights
40 years of trusted experience
Services we offer
Insulated Glass, Single Pane Glass, Replacing Broken Seal/Fogged Windows.
everything went well as expected. great service at great price...
Description of Work: replaced windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Daniel T.
02/2014
5.0
replacement windows
+ -1 more
It was great. They did a pretty good job. They are very punctual, professional and they did great.
Description of Work: JJ's Window Service installed some new windows for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann B.
02/2014
5.0
glass repair, replacement windows
+ 0 more
Used JJ's to replace all the glass in our windows. We had windows with panes, and wanted ones without. We also chose LOW E windows. Very pleased with the service and price
Description of Work: replaced 50+ pcs of glass in windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Madelon I.
02/2014
5.0
glass repair, replacement windows
+ 0 more
Two men arrived on time, on one of the very cold January days this year. They worked from the outside only, did not need to come into the house. It took 45 minutes roughly. They removed the old glass, cleaned up and took old glass with them. I obtained three bids and J. J.'s was the lowest by far! One bid was over $300. Also, a friend/neighbor knew about J. J.'s and highly recommended them.
Description of Work: J. J.' Window Service replaced a piece of glass (46X40) in a front window. Replacement was necessary due to fogging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Anil K.
02/2014
4.0
replacement windows
+ -1 more
He was good. The first time he only replaced one window. So I had to call him and it took almost one month to come again.
Description of Work: I used JJ's Window Service to replace glass in a few windows.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James P.
02/2014
5.0
glass repair, replacement windows
+ 0 more
It went quite well. Their pricing was reasonable and they showed up on time and completed the job and did a good job and no issues. I would definitely recommend them. I wasn't actually even at home when it was done. They are able to do it from the outside without getting access to the house and they showed up when they said they were going to and did the job and that was done right. They are responsive and punctual. I would definitely use them again.
Description of Work: I used JJ's Window Servic in April 2013. They replaced two or three windows in front of my house that basically broke over time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John D.
02/2014
5.0
replacement windows
+ -1 more
Work was completed on time.
Description of Work: Replaced windows which had broken seals
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,320
Marie B. R.
02/2014
5.0
replacement windows
+ -1 more
The reason I started using them was because somebody referred me to them, and she said that they were the least priced, and they did a good job. They came out one day to measure, and they came out the other day to install it.
Description of Work: We used JJ's Window Service. My son threw a ball and it broke the window which was a double pane, so they replaced the exterior pane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lynn B.
02/2014
5.0
replacement windows
+ -1 more
JJ and the crew were amazing. Wish we had called them years earlier. What a difference new, clear windows make whether you are looking out, or looking in! The neighbors were pleased; I was pleased; and I'm convinced this step helped sell the home. JJ discovered that the crew had removed two windows that should have remained in place since they were already just fine. They installed 2 new windows without additional charges, and apologized profusely for the error. The men were professional, courteous, and helpful. One of them noticed I was carrying a long, tall ladder to another room, and graciously moved the ladder to where I needed it; then returned it to its proper location. I guarantee you will be pleased with your windows when you call JJ's. Don't wait another moment!
Description of Work: Came to my Dad's home. Did a complete window inspection. Gave me an estimate. Came back 2 days later with a crew. Replaced 62 window pieces due to failed seals. Cleaned up and left everything immaculate.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Cindy S.
02/2014
4.0
replacement windows
+ -1 more
It was fine. I've used them many times...three places. I did use them before; I even saw them on Angie's List...its fine that's why I used them again. They were recommended by someone else. They are good.
Description of Work: I used the window service of JJ's Window Service. They did some window warranty work and some replacements.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$200
SUSAN V.
01/2014
5.0
replacement windows
+ -1 more
Joe, their estimator, came to the house on time and was done rather quickly. This was the second time we had used this company and Joe was the estimator both times. The installation crew came out on schedule a few days later and went right to work. All of this work was done outside and required no involvement from me except to point out which windows were to be replaced. Within 90 minutes they were finished with the installation. From Joe to the two man installation crew to the person I spoke with on the phone setting the schedule, everyone was friendly and easy to talk to.
Description of Work: Replaced fogged window glass in seven windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Larry L.
01/2014
5.0
window cleaning
+ -1 more
They arrived on time, cleaned them thoroughly, and didn't leave a mess. Thanks!
Description of Work: JJ cleaned all of our windows, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Jonathan M.
01/2014
1.0
replacement windows
+ -1 more
I had JJ's come out and give me an estimate. Once provided with the estimate, I requested that the work be scheduled and completed as soon as possible. It has been months and I have yet to hear from them. He gave me the impression that they were real busy, so I guess replacing the glass in two windows was just not an important job for them. Now I have to get another company to come out and measure and fix the windows.
Description of Work: They provided me with a free estimate
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Patrick P.
01/2014
5.0
replacement windows
+ -1 more
I’ve used them for some years so they do a good job. They give you a job and it’s fairly priced. They get out there quickly. If you put them on the job, you don’t have any trouble.
Description of Work: I used JJ's Window Service for window services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather C.
11/2013
5.0
replacement windows
+ -1 more
dJJ was very helpful and professional. Although we did not use him (we couldn't-- we have wood windows and he does not do/ work on wood windows), he did provide good information and even referred us to someone else that he knows that does work on wood windows.
Description of Work: JJ came out to look at the windows on a new home we just purchased. We have a problem with some of the windows fogging and they need to be re-sealed, weatherproofed, etc.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY R.
11/2013
5.0
replacement windows
+ -1 more
I called the provider mid October to get a rough estimate over the phone. They came out to measure a day or two later (from the outside, I did not have to be home). They left a written firm price, which was the same as the estimate. Because I was out of town,I wanted to wait until I got back to have the work done. I picked a date, a very efficient man came out, remove the old windows and installed the new. The new window looks very good. This was a very easy fix to a problem that I had put off having done for several years. The cost was reasonable, they honored the 10% off coupon from Angie's List. I highly recommend JJ's Window Service.
Description of Work: Provider replaced two sections of a double paned window that had fogged up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
d G.
11/2013
5.0
replacement windows
+ -1 more
They do good work and their prices are reasonable.
Description of Work: I have used JJ's Window Service for windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle K.
10/2013
5.0
replacement windows
+ -1 more
Came out, measured and gave a reasonable estimate. I called them back and they replaced the window.
Description of Work: Replaced window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
kim H.
10/2013
5.0
replacement windows
+ -1 more
Very knowledgeable. Did quick and efficient work
Description of Work: Replaced a broken window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barry W.
09/2013
5.0
replacement windows
+ -1 more
Called, got an "estimate" over the phone and an appointment to get a real cost of replacement of a large window that had a broken seal and started to fog. The estimator came out when expected, provided a written bid for the work. After ordering the window, it was ready to be installed in only a few days. The installers also came out exactly when expected and replaced the old window with the new one without any issue. Nice work on this.
Description of Work: Replace fogged window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Thomas W.
08/2013
3.0
replacement windows
+ -1 more
They scheduled the repair 3 times and didn't show. When they finally came, the work was well done.
Description of Work: Replace 3 window balancers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120
Linda P.
08/2013
5.0
replacement windows
+ -1 more
Very courteous and responsive on the phone. Prompt arrival by estimator. We did not know the window was under warranty and that we had originally had it replaced by JJ's Window Service. The estimator informed us it was a free replacement and we had a new window within just a few days.
Description of Work: Replaced fogged window that was under warranty by JJ's Window Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie B.
08/2013
5.0
replacement windows
+ -1 more
I had a very good experience with them. They gave me a very nice Angie's List discount, they replaced about 25 pieces of glass, and they gave me a 10% discount. They put in in new screens and energy efficient windows and my house is very cool. They guys were very nice, and they worked very hard in very hot heat.
Description of Work: I used J.J.'s Window Service. They replaced glass in my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Grant C.
05/2013
5.0
replacement windows
+ -1 more
Great job, on time, quality craftsmanship, highly reccomended.
Description of Work: Glass replaced in 3 windows that broke after my foundation was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dan D.
03/2013
5.0
glass repair, replacement windows
+ 0 more
Courteous, punctual, helpful
Description of Work: We ended up not purchasing the home, but JJ"s was very helpful in pricing out our replacement windows, and the pricing seemed fair. Will definitely give them a call when we purchase a home that needs new windows/glass.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Glass and Mirrors,
Window Cleaning,
Screen repair
FAQ
JJ's Window Service is currently rated 4.7 overall out of 5.
JJ's Window Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JJ's Window Service offers free project estimates.
No, JJ's Window Service does not offer eco-friendly accreditations.
No, JJ's Window Service does not offer a senior discount.
No, JJ's Window Service does not offer emergency services.
Yes, JJ's Window Service offers warranties.
JJ's Window Service offers the following services: Insulated Glass, Single Pane Glass, Replacing Broken Seal/Fogged Windows.