A-Abc Chem-Dry

They arrived about when they said they would get there. They got to cleaning the sofa. They told me they were done. However, after looking at the sofa, I saw many stains that remained. They stayed a long time working on the sofa to get the stains out. The sofa looks good now, but not great. They kept trying to sell me a product to spray on the upholstery. I didn't buy it.

Thank goodness they could come the same day I called! Bryan and Mark were pleasant, professional, and careful. They asked questions to make sure they understood what needed attention and showed me the results so I could check their work. They did a good job, and I will gladly call them again the next time I need carpet or upholstery cleaning.

he two team members entered the house with proper attire and explained what services I would be receiving. They performed their task without interrupting my day. They entered in and out of home not scratching any walls as they were moving equipment through home. They were courteous, dependable, articulate, and accountable. Would recommend the team and when I called and spoke to a representative at the company in giving them feed back of my experience they were very happy to see I took the time to call them in giving feedback. Would recommend everyone using their services to provide feedback. I know I can rely on them again. Oh, I almost forgot. Called same day I received service!!!!!!!!!

Professional, punctual, courteous and very honest. I had thought we might need a carpet stretching as well, but the gentleman indicated it was more of a "wear" issue and we didn't need to do it. The crew even "combed" up the old carpet to give it a little more body. They did a wonderful job. i would absolutely recommend them as a quick and easy carpet cleaning provider.

The cleaning seems to last a long time and they're very professional. My carpets look really good when they're finished. Their prices are comparable to others.

Called and asked about their services. The man on the phone was very knowledgeable and took his time educating me on the process. I needed the carpets cleaned within the next day or two and he gave me a few choices. During our call he said he thought one of his crews was in my area finishing a job and would I like them to come by now. Perfect! I got same day service and was very impressed he could arrange this so last minute. Crew arrived within about 10 min and did a great job. I will use them again and recommend them.

They did the cleaning and it looked very good, except for one small area with two ring shaped slightly darker areas. The two technicians worked to fix the problem but weren't successful. The next day a technician came to the house and worked about three hours on the spot and it still showed very slight shadow. While the tech. was here the owner came by and they worked more but the very slight shadow did not go away. The owner said he never had a problem like this and I signed off on the project. Now the shadow has faded and is no longer visible. The carpet looks fine.

The job was very well done. Mike and Jose were very professional and took care to protect our floor from their equipment. Thye thoroughly explained the whole procedure and cost, which seemed very fair for what needed to be done. The whole job took about 3 hours. We discussed tile cleanign but decided not to do it at this time. We will have them back to clean the carpet in the rest of the house at a later date.

They showed up on time and did a great job. The price was a little high for 2 rooms, but they have a 3 room minimum.

I thought the on line reviews were too good to be true but if anything our experience was even better! I called Wednesday morning and they were able to come that day! When I worried about being ready they told me they move the movable/non breakable items for you when cleaning and they vacuum before they begin the cleaning. So they came just a few hours later, polite, professional, walked thru the house, identified all stains, were concerned about whether a few would come out. As they did the work they covered surrounding areas (for the sofa), worked diligently and removed all stains, even the toughest! When they finished they cleaned up, even vacuumed the area rug under the sofa they cleaned. I was so impressed, will certainly call them next time we need carpet or upholstery cleaning.

A-Abc Chem-dry personnel arrived on time and walked around the house then asked me if I wanted to add carpet protectant service. I added the protectant service. They cleaned the second floor rooms first and then the living and dining area on the first floor. They raked the carpet after the cleaning and asked me to leave the fans in the rooms on till the carpets dried. They also spot treated certain heavily soiled areas prior to the cleaning. Overall, service quality and timeliness was excellent. I later on found that I could have got similar service from other providers for about 30-40% less although with coupons. Hence the B grade for price.

Overall, I'm pleased. There were a few stains in the carpet that they were not able to get up but they were friendly, on time, and quick. Very professional and they charge me just about what they quoted me over the phone. I would use them again.

I can't say enough great things about this company and the owner. We have used them for our personal properties and our rental properties. They are courteous, prompt, and responsive. If you haven't used their service for pet urine removal it is A MUST. I had a house saturated in pet urine from disgusting tenants. They were able to clean the concrete under the carpet and the tile/grout in the bathrooms. Also, they have this spot remover product (a necessity if you have pets) that is the only thing you need to help keep things clean until your next "official" cleaning.

Jose was absolutely wonderful. He was so professional and courteous. He explained how the carpets would be treated and he completed the job in a timely and efficient manner. I will only use this company for my future carpet and upholstery cleaning needs. Awesome company!!!

I've used them twice. They were very, very professional. I think they were a little bit pricey so I might look for someone else the next time. They sent a good team of people that worked well.

A-Abc Chem-Dry did a good job with the carpet. They did I remember the price being a little higher than I was expecting. They did complain about having to carry their heavy machines up the stairs, which I thought was funny. These men - I was like, "I'll carry your machines up the stairs, come on." It's a three story townhouse and they were having to go to the third floor. It was bigger than a vacuum cleaner. It was some kind of square machine. I was like, "Come on, guys, aren't you strong? Don't you work?" I mean, they weren't like office workers. They did a good job cleaning. I was just a little bit surprised that it cost as much as it did.

Very well. Most stains were eliminated and everything was as fresh and clean as we could expect. Communication was good both before and after the job, price was charged as quoted, no surprises. Overall very good experience, and I would recommend them and definitely use them again.

They came on time did an excellent job it took about 2.5 hours start to finish.

They came last 6 months. They're specialist and took care of it. They did a superb job. I would use them in the future.

Carpets turned out great and I got my full deposit back.

From start to finish, it was a very pleasant experience. It is so nice to make a call, and the company responds and makes an appointment that week, shows up on time, and the results are above and beyond what you expected.

great. Very professional team. fast and efficient.

Bryan and Mark vacuumed and cleaned the carpets and got all the stains up. They also cleaned an upholstered chair and ottoman and removed pet odor from it. They used a sanitizer in addition, to help deodorize and clean any pet germs it. After the chair and ottoman were done, I decided to have the couch cleaned since they'd done such a nice job on the chair. They cleaned the couch just as nicely, paying special attention to all the nooks and crannies of the cushions (piping and zippers). I also bought a can of spot remover for the carpet, since they said it won't leave behind the residue that some store-bought ones do. They're very nice people and I really appreciated the fact that they came on such short notice (they fit me in an hour after I called, came on time, called beforehand, and finished in about 2 hours, give or take, so that I could make it to my appointment after.)

I think they did a good job. The only thing I would most likely not do again is the Fabric Protector. They charged $59.95 to spray the cushions and pillows on the sectional. No fabric protector application should cost $60 no matter what you promise it would do. The most it should be is $10 and I got suckered into it. I don't like it when the workers try to upsell products. Other than this, the work was good. John and Jose were on time, very respectful, and covered their shoes while working.

The service provider's were on-time and knowledgeable. They educated me on the severity of the stains and how to best treat them. Unbeknownst to us, we had several areas of the carpet that had been used by our pets (cats and dogs) as an in-house litter box. They were able to remove the stains and the smell. It was a very positive experience and I will be sure to use them again.