A-abc Chemdry is part of the largest carpet cleaning organization in the world. We are a franchise, offering our services in the Dallas Fort Worth metroplex since 1992. We employ and train our own technicians. Chem-dry is a division of The Home Depot. Additional address - 14001 Distribution Way, Carrollton TX 75006. Additional address - (972) 484-5847.
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
***2014 Super Service Award Winner*** Carpet cleaning, upholstery cleaning, tile & grout cleaning, carpet repairs, flood restoration, leather cleaning, marble and natural stone polishing/restoration & pet urine odor removal.
They did an excellent job! Very friendly and efficient! Would highly recommend them and use them again.
Description of Work: Recliner cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Yoel D.
02/2017
5.0
carpet cleaners
+ -1 more
Had no problem. The arrived when they had to arrive and got the job done at a good price.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Todd Z.
02/2017
5.0
carpet cleaners
+ -1 more
I was very impressed with the quality of the service! Very prompt and professionalism shown by all Staff. My carpets came out looking new and were dry in only 2 hours! I would recommend them to anyone!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from A-Abc Chem-Dry
Hi [Member Name Removed], Thanks for your nice review. We appreciate your kind words, and appreciate your business.
mark D.
01/2017
5.0
carpet cleaners
+ -1 more
Really did a good job. There was a lot of stains and they were able to get the stains out.
Description of Work: They came out to clean the carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda W.
10/2016
5.0
auto detailing
+ -1 more
They always did an excellent job at an affordable price.
Description of Work: I have used this company for many years to clean my carpet due to having multiple pets. They always did an excellent job at an affordable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Todd M.
07/2016
3.0
upholstery cleaning
+ -1 more
This was ok but they weren’t able to get the stain out that I was trying to get out. They told me that more than likely they wouldn’t be able to even before they started. I sort of just said well give it a shot and do what you can and they wen able to get it out. I would probably tell someone not to waste their money.
Description of Work: They did couch cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Linda B.
03/2016
5.0
carpet cleaners, ceramic tile
+ 0 more
They were arrived on time and were very professional. They went over what I needed cleaned and did so efficiently. They cleaned the carpet and got a couple of stains out that the last carpet cleaner could not. The house is only 3 years old and the carpet looked new again. They cleaned up after themselves and did a wonderful job. I will use them again.
Description of Work: Cleaned the carpet in 2 bedrooms and the stairs. They also cleaned the grout on the tile in the kitchen and master bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from A-Abc Chem-Dry
Thank you very much for your review. We appreciate your business, and we always try to learn what we can from client's feedback. Thanks for your allowing us to take care of your carpet and tile.
Brandon T.
01/2016
5.0
carpet cleaners
+ -1 more
They got here and got to work after going over everything with me and explaining the process in great detail. I was looking initially to spend around $325 with tax per the quote which was based off my non-industry description of my issues. Once they arrived, they were completely honest and told me that they could do it for that price but it would not be in the best interest of my home. After explaining the level of soiling for the pet treatment in my dining area and family room, it was determined I would need at least two pet treatments, possibly three. I was told the main black staining in my high traffic area may not come up and was told it would take up close to 75%. Needless to say, the black staining lifted immediately and the pet areas also were treated. We ended up also purchasing some deodorizer as well from them. The process dried rather quickly, I was advised to not place the rugs until the next afternoon to ensure no stains that remained were transferred to the rugs. Everything was done professionally, the conversation we had was much appreciated as well. I am extremely happy with the results. More importantly, my wife was more elated than I was. We will definitely use ABC-Chem at least yearly if not more frequently.
Description of Work: We had a few soiled areas from our Chihuahua. They came and pet treated 3 areas and did basic cleaning in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530.1
Andrew G.
12/2015
5.0
carpet cleaners, upholstery, upholstery cleaning
+ 1 more
Second time of using A-Abc, and they always produce excellent results. We have had our carpets for around 15 years and they still look in excellent shape mainly due to the superior work of A-Abc, We have tried other cleaners with mixed results but not on a patch what these guys can do. Always courteous, professional and careful when moving furniture around. Thoroughly recommended
Description of Work: Carpet and upholstery cleaning
I was very pleased with all aspects of the service. The carpets and couch look great. Jose and Carlos were very professional. They did upsell me but it was me wanting more service as I was so pleased with how the project was progressing. I very much appreciated the Chem-Dry product. I was able to have FLOR tiles cleaned in place on top of a wood floor. Carpets dried much faster than other cleanings. I would definitely use them again.
Description of Work: Cleaned carpets in 4 rooms Cleaned very large sectional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$545
Colleen T.
10/2015
5.0
carpet cleaners
+ -1 more
Very professional and did a good job at a reasonable price. They arrived much later than the time window given, but did call during that time with apologies to tell me they were running late. I would use them again.
Description of Work: Cleaned living room and dining room carpet, sofa and settee
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Ronald G.
10/2015
5.0
carpet cleaners
+ -1 more
Jose and Carlos called 30-40 minutes prior to arriving and they were here at the time we'd set up. They vacuumed and then cleaned the carpeting. A citrus type scent was used and it wasn't over powering, didn't bother our allergies at all, but left a clean scent in the house. Overall we are pleased with the service.
Description of Work: Cleaned two rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Jean M.
10/2015
5.0
carpet cleaners
+ -1 more
Despite the upheaval and disorder that just comes with the territory when you have carpets cleaned, this was a VERY good experience -- So-oooooo much better than the old, noisy, soggy, intrusive services we had used before. Chem-Dry is not completely *dry*, but the use of water in their cleaning technique is minimal, and therefore the carpets dry within a couple of hours (probably varies from household to household ... Test, before putting furniture back in place!) As for noise: No worse than using my own vacuum cleaner. This is a pleasant departure from the service I used to use, which involved long hoses stretched out from a van in the driveway, and lots and lots of deafening noise. The 'heads up' I gave my neighbors prior to Chem-Dry's arrival was completely unnecessary: It's a pretty quiet process. The technicians were respectful, efficient, neat and thorough. They explained everything really well. They were done with my job within an hour and a half, packed up and ready to head to their next assignment. My 10-year-old frisee (sort of a short shag) rugs look and feel great. They really were dry within a few hours. The process, in my case, was odorless as well. No lingering scent. Don't let the 'Chem' in the service's name put you off! I did not want to completely tear my house apart, so I did not have the carpeting in the back of the house done this time. But I've got this company on speed dial for when I tackle that part in the next couple months. I highly recommend this service and I now see why they have earned all the A's and compliments they have received. Be aware that deeply soiled carpet (they told me some stories about cases they have handled) will incur more costs and probably involve the use of various compounds to deal with stains and odors. But it will be spelled out before the cleaning process begins and nothing is obligatory.
Description of Work: Vacuumed and deep-cleaned carpeted areas of a living room, hallway and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Response from A-Abc Chem-Dry
Thank You for the very nice words. Feedback is important to us. We always strive to please everyone, on every job as best we can. It's nice to hear if we've done our job correctly. Thanks so much. We appreciate your business.
Pam M.
10/2015
5.0
carpet cleaners
+ -1 more
Very professional and did a fabulous job! My carpets looked brand new when they were done.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nancy C.
07/2015
5.0
carpet cleaners
+ -1 more
Professional and quality work.
Description of Work: cleaned rugs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Abc Chem-Dry
Thanks very much for your review. We appreciate the feedback
Steven L.
07/2015
5.0
carpet cleaners, dry cleaning
+ 0 more
The service person was punctual and friendly and did the job quickly and thoroughly. He was finished in about 3 hours and the carpets (ca. 13-15 years old) looked great. I would gladly use them again.
Description of Work: Chem-dry cleaned the carpet throughout the whole house (ca. 2000 sq. feet)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from A-Abc Chem-Dry
Thanks very much for taking the time to review our company. We appreciate the feedback.
Linda B.
07/2015
5.0
carpet cleaners, ceramic tile
+ 0 more
They arrived on time and were dressed professionally. They covered all the exposed areas that were not being cleaned and wore covers over their shoes to protect my hardwood floors. The 2 gentlemen went over everything I needed with me before they started. It took almost 3 hours and they did a great job. I did think they were higher in their pricing then others that I have used before.
Description of Work: They cleaned the carpets in 2 bedrooms and cleaned the tile and grout in the kitchen and master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from A-Abc Chem-Dry
Thanks for taking the time to review our service. We appreciate the feedback. We appreciate your business.
Andrea H.
05/2015
5.0
carpet cleaners
+ -1 more
ABC Chem Dry did an incredible job. They are always on-time and courteous.
Description of Work: Cleaned the carpets, throw rug and couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from A-Abc Chem-Dry
Thank you so much for taking the time to review our services. We appreciate it very much.
Glen K.
04/2015
5.0
carpet cleaners
+ -1 more
They arrived on time and did excellent work.
Description of Work: They did a final steam clean of a house we had sold and were moving out of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from A-Abc Chem-Dry
Thanks so much for your review of our company. We really appreciate it.
Greg G.
04/2015
5.0
carpet cleaners
+ -1 more
They did a great job. We will definitely use them again.
Description of Work: Cleaned upstairs carpets and stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from A-Abc Chem-Dry
Thanks so much for your review. We really appreciate it.
Mary P.
03/2015
5.0
carpet cleaners
+ -1 more
On time, great job, professional and friendly. One spot came back, but I called and they willingly came out to redo.
Description of Work: Cleaned carpets in one room and 2 halls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mark L.
10/2014
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Everything went well, although it was a much wetter process than I anticipated. Took some hours to dry with fan blowing on the furniture. The guys who came were friendly, and handled everything fine. The sofa looked pretty good when dry, but the chairs still had spots and looked a bit dingy. To be fair, they are light colored, and had needed to be cleaned for awhile. When I received an email from the company asking about my experience, I mentioned this. They called me to schedule a redo on the chairs at no additional charge. The man who came was very helpful, worked for about an hour on them, and they looked much better afterward. He offered me a can of upholstery spot cleaner (because my husband had already made a spot on the sofa!) which was simple to use and worked amazingly well. Overall, I was pleased with the work. I gave them a B because I thought it was a bit pricey, and because they had to come back out to redo the chairs.
Description of Work: Cleaned microfiber sofa and two upholstered chairs
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David D.
09/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Everything about these guys was great except the price. I really liked the way they handled themselves. Very professional. Also, the carpet cleaning was done well and the carpet was dry within a couple of hours. Yes, we did have a lot of carpet to clean but there was zero furniture in the house. We had not moved in yet. It only took 2 and a half hours to get the whole house done. You would think for a house without furniture, they would have cut me some slack on the price. Anyway, I don't want to dwell on that alone. The service was very good and everything went really well.
Description of Work: Cleaned all the carpets in the house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Brook B.
07/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Michael and his son Darian came to our home on time and went right to work. They had a tough job because these cotton sofas had some bad staining. They got everything out that it was possible to get out and made these sofas I was contemplating giving away useable for another few years. And very, very dust and pet hair free. Which was well worth the $$$ spent.
Description of Work: Cleaned two light colored sofas. Worked on them for two and a quarter hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sharon K.
06/2014
5.0
carpet cleaners
+ -1 more
To get my carpets cleaned, I've tried services that promise no residue, the old traditional sudsing processes, and even special vacuuming services, all to no avail! Finally, I called the carpet cleaning company with the very best AL reviews in this area. Folks at A-ABC Chem Dry were very responsive, gave me an immediate estimate and a convenient appointment. They even called the next day to offer an earlier appointment which, unfortunately, I couldn't use. The crew called me on the day of the appointment to tell me when they'd be on site, and they arrived right in the middle of the two-hour window they'd originally promised. The neat, well-groomed crew were extremely professional, polished and polite. Clearly, these guys knew what they were doing. They answered a few questions, and got straight to work. The guys moved furniture where necessary, which is a big bonus for a retiree, and worked without needless chatter or delay. They were done in an hour and the cost came right in on the estimate. I had asked for extra protectorant up front because I've learned you can't expect carpets to stay clean if you don't - regardless of the process used to clean the carpet! Given that, the final price wasn't any higher than other companies have charged in the past. One of the crew asked for permission to describe other products they offer, and there was absolutely no pressure when I turned down all but one. And, since I had an AL coupon, the product didn't actually cost me anything extra! My immediate reaction is that my carpets are extremely clean, which was the immediate goal and makes me very happy. We'll have to see if the work holds up or if I'll have to search for yet another magic bullet when it comes time to clean again. Right this minute, I'll say I'm very satisfied with the service and hope to use these folks again. I'd definitely recommend them to family and friends.
Description of Work: Clearned carpet and added carpet protectorant in three rooms.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Upholstering,
Auto Detailing,
Dry Cleaning,
Leather & Vinyl Repair,
Mattresses,
Water & Smoke Damage,
Furniture Refinishing and Repair
FAQ
A-Abc Chem-Dry is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
A-Abc Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Abc Chem-Dry does not offer a senior discount.
Yes, A-Abc Chem-Dry offers emergency services.
Yes, A-Abc Chem-Dry offers warranties.
A-Abc Chem-Dry offers the following services: ***2014 Super Service Award Winner*** Carpet cleaning, upholstery cleaning, tile & grout cleaning, carpet repairs, flood restoration, leather cleaning, marble and natural stone polishing/restoration & pet urine odor removal.