AAA OVERHEAD DOOR CO

Our garage door was acting iffy (not always going up or down) and we thought it was the batteries in the openers. Hubby in a rush, backed out of the garage and hit the door with the cab of his F150. The door had not raised all the way. Went off track to the point that we could not even manually pull it down. I called AAA Overhead door at 8 am. I was assured when the techs came in they'd call me back to let me know when they could come out. I did get a call about an hour later from a tech stating he was on his way to my home. Given that I was stuck in a meeting, I asked if he could go ahead without me - diagnose the problem and give me a quote. Within 30 minutes he did just that - $115 not only to replace the door but to "do some maintenance." I didn't know what that meant but I authorized the work. Our garage is detached which was why I was able to arrange access to it without access to the home. I arranged to pay the bill by phone (credit card) and hoped for the best. My husband called me around 4pm from home to let me know how happy he was with the garage door repair! It looks like nothing ever happened to it, and it is QUIETER than EVER! The "maintenance" work performed included a complete work-up! Our remotes work immediately now (as they should), and the door is so quiet that I know our neighbor (whose bedroom faces our garage) appreciates it! Further, the garage foundation has shifted so our garage is not fully square nor plumb. I knew it had to be a challenge to align a door to such a wonky structure! Frankly, I was expecting to pay $300+ for the repair alone! I'd GLADLY pay $115 annually for maintenance of this quality to keep our door working as it should. The staff and tech were unfailingly polite and professional! Recommend highly without reservation!

Quick scheduling, someone came out within two days. Everything went smoothly. Second time I have used them and would do so again.

Johnny (Bryan in this case) on the spot to assess damage/leaks and assign a solution to it pronto. Then again on time to coordinate repair with roofers. FAST then very fair price. Considering this repair project was of little/no interest to two other fireplace companies .... we felt they saved us.