Dan's Pool Service

Pool and Spa Service

About us

$140.00 service call includes first hour labor. Premium subcontractors utilized for coping and plaster.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Pool service, maintenance & remodeling. Automation and heater repair experts.

Services we don't offer

Hot tub or spa services. Above ground pool repair. Vinyl liner replacement. Hot tub repair or moving.

Amenities

Warranties
Yes
Senior Discount

10 % off service call.

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.642 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
2%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 26-42 of 42 reviews

Mark L.
05/2017
1.0
pool cleaners
  + -1 more
Not applicable.
Description of Work: I called Dan on May 17 for assistance with a swimming pool that was very green with algae. It's one week later and he has not returned my call. This is the first and last time I will contact him.

Rating CategoryRating out of 5
responsiveness
1.0


Vincent A.
03/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dan's Pool Service
Thank you very much for the nice review!

Ron I.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replace a pump on my hot tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Dan's Pool Service
Thank you so much. It was a pleasure doing business with you.

Amy L.
05/2015
3.0
pool cleaners
  + -1 more
unknown
Description of Work: Dan answers the phone and comes right out, but there is never any follow up -- pool cleaner has been broken for weeks and weeks and a motor has been assessed by Dan to be in need of repair or replacement. . . company will identify the problems, just can't get the company to FIX the problems despite their promises to do so.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$200

Cathie F.
03/2015
2.0
pool cleaners
  + -1 more
unknown
Description of Work: The rep came by and did some work but never returned.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$75

Mark S.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: In July of 2013 the pool maintenance company we was using failed to show-up for weekly cleaning. We had left on vacation and received a call from` our daughter that the pool had turned green and had frogs swimming around. I tried to contact Solana Pools, the company we were using, and received no response. I checked Angie's List and contacted Dan's Pool Service about the condition of the pool. He responded immediately, started cleaning the pool and returned it to swimming condition in a very short time. His firm has taken care of our pool since July 2013. He not only cleans the pool but checks and tests all the pool equipment every time he is at our house. I'm glad I found him and I strongly recommend him and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Doug W.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Great fix of minor but pro,problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard H.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Serviced pool. |Excellent! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lucy T P.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Had a green nasty pool and it was clear and sparkling ble in days, and ready for company. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Julie W.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: replaced broken valve and adjusted intake valves

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$350

Amy R.
05/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had the Quad DE filter cleaned and had a line unclogged. It went well, Kelby showed up after noon, in the timeframe specified. He is friendly, courteous and professional and I like the fact that Kelby has cleaned our filter since we started using Dan's Pool Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Doug W.
02/2012
5.0
pool cleaners
  + -1 more
See above.
Description of Work: I had a pool that was overwhelmed with leaves and pollen. We had been on vacation, and upon return, the pool was a pond (ie. Caddyshack). I needed assistance with water, pump, everything. Dan came out when promised. He advised me of everything I needed to do--he did not push any product or his service. He basically showed ME what I needed to do to save money and fix a problem. Very fair trip charge. Recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pearl W.
04/2011
1.0
pool cleaners
  + -1 more
Do not waste your time.
Description of Work: This company has a voice mail service and has not returned my calls. I have been waiting for two weeks. I guess they do not need the business. This is not the first time I contacted them; it was about a year ago. I will not waste my time again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Dan's Pool Service
I apologize if I missed your call. All of the published numbers forward to my cell phone 24/7. I do not recall missing a call from you. I did have a voicemail system change mandated by my carrier in which a few messages were not retrievable.

KENNETH S.
12/2008
5.0
pool cleaners
  + -1 more
He saved us quite a bit of money without charge.
Description of Work: Dan came to estimate the cost of a job. His advice was that the work was not necessary and that if we wait the problem will solve itself.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLYNDA H.
10/2008
1.0
pool cleaners
  + -1 more
I called and was told that they did not have time to do an additional pool in my area. I did select them because their address showed that they were near my area. I called someone else.
Description of Work: I called and was told that they did not have time to do an additional pool in my area. I did select them because their address showed that they were near my area. I called someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dan's Pool Service
We strive to provide quality services to everyone. When we do not have additional trained staff to expand our maintenance routes we would rather refer customers to other companies that may be able to provide these services at the time of the request.

Donna M.
09/2007
5.0
pool cleaners
  + -1 more
Dan's was awesome. They responded immediately and arrived right on schedule. The man really knew his job, he had the work done in record time and also fixed another small leak I had as well. I can see why the company has done so well for so many years, they are great to their customers.
Description of Work: Dan's fixed a leak in my pool's pump. My pool holds 10,000 gallons of water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

VERN S.
08/2007
5.0
pool cleaners
  + -1 more
Called for service and came the next day. The service was performed as requested. I have worked with Dan's Pool service in the past and have always been totally satisfied. Dan will always look at all repairing options before recommending total replacement of equipment.
Description of Work: Repaired the seals on the pump that was leaking water. Replaced the backup valve on the pool sweep. Recommended that the cartridge filter be replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2(current)

Contact information

PO Box 227, Boerne, TX 78006


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
249456
Trade License Locale
Texas
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
09/26/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Dan's Pool Service is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Dan's Pool Service accepts the following forms of payment: Check,CreditCard
No, Dan's Pool Service does not offer free project estimates.
Yes, Dan's Pool Service offers eco-friendly accreditations.
No, Dan's Pool Service does not offer a senior discount.
Yes, Dan's Pool Service offers emergency services.
Yes, Dan's Pool Service offers warranties.
Dan's Pool Service offers the following services: Pool service, maintenance & remodeling. Automation and heater repair experts.
Hot tub or spa services. Above ground pool repair. Vinyl liner replacement. Hot tub repair or moving.

Contact information

PO Box 227, Boerne, TX 78006


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM