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Couture Floors

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile,

About us

Couture Floors is a local, family owned company conveniently located just 10 minutes outside loop 1604 on IH-10 west between Fair Oaks Ranch and Boerne. Couture Floors provides a comfortable, state of the art, 5,500 square-foot showroom and design center. We have the most current styles and colors of floor covering products available. We carry the industry’s leading name brands at affordable, competitive pricing. Come visit our beautiful showroom and see the most recent selections of Carpet, Hardwood, Tile, Stone and Area Rugs. There is something for every family and every budget at Couture Floors.

Business highlights

19 years of trusted experience

Services we offer

Flooring sales & installations. Carpet. Hardwood. Laminate. Tile. Stone. Resilient & luxury vinyl tile. Area rugs. Window treatments. Glass sinks. Green products.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-38 of 38 reviews

Charles K.
02/2017
5.0
flooring contractor
  + -1 more
Excellent job.
Description of Work: New vinyl floors in bathroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nancy S.
05/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: They removed carpeting and tile and put down hard wood and tile in my whole house with the exception of one bathroom. They also moved and replaced alot of the heavy furniture. They came when they were supposed to & finished the job in a couple weeks with a little tweeking afterward, also in a timely fashion. I was very please with the whole process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

CHERRIE S.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed carpet. They were very professional and installed 3 bedrooms of carpet in 1 day. Left everything clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Julie V.
02/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They put in new floors throughout most of our house. It was a bit frustrating because they ordered the wrong color and because we were not there, due to our daughter being in the hospital and having multiple surgeries and being in ICU, the workers put the floors in-not noticing that they did not even come close to matching the rest of the existing floors. Which I believe if the owner had come by to double check he would have caught it. But I will say they ordered the correct color express shipping and worked extra hard to have them put in by the deadline. So I guess I can not complain. Slight inconvenience having the house turned upside down for a week but hey, it is done and looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Pamela B.
12/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They pulled up tile, and laminate in kitchen and great room. | Some trim was pulled off and not replaced. |The sanding of the floors was extremely messy and the drop cloths used to contain the area were useless. |Otherwise they did a great job !

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They replaced wood floors and carpeting, (approx. 2300 sq ft) with new wood flooring. They did an excellent job and were fast, courteous, prompt, and a joy to work with. These guys are GOOD! The two local young men who own the company, as well as the their crew chief, are really personable and dedicated to detail and customer satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

bruce M.
06/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara J.
08/2012
5.0
flooring contractor
  + -1 more
See above.
Description of Work: Jed came out to the house to give me an estimate on laminate flooring for the master bedroom and closet after I had visited the showroom. He took measurements and emailed me the estimate that same day. The installers, Miguel and Vince did the job over a two day period. They also put down shoe molding in the master bedroom and closet. Having installed laminate flooring in my other two bedrooms myself, I had them also put molding around the baseboards in those two rooms. They were very professional and polite. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Rodney W L.
03/2011
5.0
flooring contractor
  + -1 more
My interaction with them was fine. I was doing it for informational purposes. Their customer service was fine; they were responsive and did what I asked them to do. I haven?t used them. It is possible that I would contact them for service in the future or for a quote.
Description of Work: I received an estimate from Couture Floors for flooring work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia R.
08/2010
5.0
flooring contractor
  + -1 more
The job went great. They are prompt and tidy. They check with you first on any issues that arise during the job. We have had several projects done by Couture and have been very satisfied with all of them. We plan on calling them again.
Description of Work: The job included removing bathroom tile floor, installing a new tile floor and wainscoat tile with accent and resetting the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,230

fred/mary E.
07/2010
2.0
flooring contractor
  + -1 more
High prices and limited responsiveness to inquiries. Website fancy but ultimately useless for researching flooring options.
Description of Work: None

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
4.0


Response from Couture Floors
Couture Floors has no record of this customer. Couture Floors operates in the San Antonio Texas area and by the other Angie Lists Members reports you can see we are very customer service oriented. The Member who wrote this reports shows a New Mexico address, this is not an area in which we operate. Couture Floors has a very nice showroom with products to meet all budgets. Couture Floors does have a very nice website but we do not sell products through it. Floor Covering is not a purchase that is made over the phone. Couture Floors does an extensive on site inspection at no charge to determine the scope of the work needed, once this is complete a turn key estimate is provided to the customer based on their flooring selections. This report is false and must have been mistakenly posted to our business.

John F.
01/2010
5.0
ceramic tile, flooring contractor
  + 0 more
Exceptional work. Paul Sowa, the company representative, was superb. He spent a lot of time with me to make sure I had the right materials to meet our needs. The showroom was top notch offering excellent examples of how the finished floor would look with with a wide variety of tile types and colors. His professionalism (and an impressive report I researched on "Angie's List") made me feel comfortable enough to start the process on my first visit. The job was scheduled to start 3 working days after the order. Paul and installation crew showed up at my home exactly at the appointed time and Paul introduced me to each of the three workers, Paul, Guy (the foreman) and I toured the job sight and discussed how the workers would proceed. Within 30 minutes the demolition phase was started. The work took about four and one half days. Each day a representative of Couture Floors came by to check quality and workmanship - normally twice! The best supervision I have ever seen! Guy and his crew worked full days, never left me with a mess and briefed me on their plans for the next day - I was never faced with a surprise. Very professional. When they were done, Guy walked me around to insure everything was done to my satisfaction. An overall "Good Show!"
Description of Work: Removed a river rock/epoxy surface from 885 sq ft of porches and installed floors of 12x12 tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,750

George S.
06/2009
5.0
flooring contractor, hardwood floor
  + 0 more
Promptly came out to give estimate. Matched existing wood floors in another room. Arrived promptly on day scheduled to begin installation. Removed and hauled away carpet, tack boards, etc. Filled in defects in existing slab to make it level, then installed floor, shoe mold. Painted shoe mold with matching paint supplied by me from original house painting, also stained shoe mold where it abutted built in cabinets.
Description of Work: Removed carpet and installed engineered wood floors in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200
    • 1
    • 2(current)

Contact information

29157 IH-10 W, Boerne, TX 78006

www.couturefloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:30 AM - 2:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation

FAQ

Couture Floors is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:30 AM - 2:30 PM

Couture Floors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Couture Floors offers free project estimates.
No, Couture Floors does not offer eco-friendly accreditations.
No, Couture Floors does not offer a senior discount.
No, Couture Floors does not offer emergency services.
Yes, Couture Floors offers warranties.
Couture Floors offers the following services: Flooring sales & installations. Carpet. Hardwood. Laminate. Tile. Stone. Resilient & luxury vinyl tile. Area rugs. Window treatments. Glass sinks. Green products.

Contact information

29157 IH-10 W, Boerne, TX 78006

www.couturefloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:30 AM - 2:30 PM