Wilson Roofing

Very well. Initial site inspection appointment was prompt and on-time, quote was received in time frame promised. Work was scheduled and completed a little over a week after go-ahead given. Workers arrived exactly on time, covered pool, moved susceptible items away from the house before starting, completed everything in one day. Very happy with performance and results.

The workers showed-up very promptly for the repair and finished it in one day, and returned to finish the clean-up the following day. He work reflected the exceptional skill of the workers and their concern for me as a customer. Ian Brooks (the field manager) stopped-in several times during the day to explain what was being done and (in my case) the condition of the flashing and what work needed to be done. There were also a couple of code violations with the chimney flashing that were resolved. Ian also returned later in the week to re-check the roof and assure that there were not any problems. As reflected in other reports here, their clean-up is not as thorough as it probably could be (I found a large nail in my driveway), but they did make a concerted effort on this (roofing is a messy job, anyway). I am very happy with the quality of the work done by Wilson Roofing and their follow-through after the work was completed.

They answered my calls promptly, came out and looked at the skylights; replaced a screen that had come off; check the seals and the roof (because I asked them to). .. and charged me nothing!

Very well but with some fits and starts. Two representatives came to inspect the roof and giving essentially different advice on the manner of repair, but consistent that repair would do and not a new roof. The first advice was to do a water leak test which seemed reasonable, but when the water leak test crew showed up (on schedule) another inspection showed that the leak test wasn't needed and we agreed to do the initial expectation repairs. A second quote was issued and we scheduled the repair without issue and the worker (sorry, I can't remember his name, did a great job though), showed on time and got started. I was able to get on the roof with him to inspect and as we understood better the situation, we quickly agreed on a changed set of actions to install the additional fascia board and also install new flashing.

The original reason for the call didn't get completely fixed, and they had to come out again. On the second visit, they did the job, and I am satisfied with the end product.

When our roof began leaking, I called two companies for estimates. Wilson responded quickly, and came to our home to give us an estimate within 2 days. Laramie, the Wilson representative, told us there was significant hail damage, and suggested we call our insurance agent. We then set up a time for the insurance adjuster and the Wilson rep to look over our roof together. All of this happened before the other company we'd contacted even bothered to return our phone call! The insurance adjuster gave us a check on the spot, and work began on the roof the following week. The process went very smoothly, and there was absolutely no mess left behind. I would not hesitate to recommend Wilson Roofing.

It went well and the skylight was obviously properly installed as I have had no problems. Wilson Roofing sent out Jaime (forget his last name) to make an estimate on the job. He recommended and ordered a skylight for me and 3 or so weeks later, Wilson Roofing installed it in a matter of 4-5 hours. They could not find the exact color of the shingles around the skylight but found some so close in texture and color it is hardly noticeable.

It was very hard to find someone who would attend such a small service call. They came out right away and gave us a really good quote. The job was great! I m very happy to recommend them.

I was very happy with the finished product as the roof looks wonderful. Wilson went to the rental house to give me an estimate and saved me going over to meet with the estimator. They were very affordable compared to other estimates I received. I will use them again in the future.

Everything they did was entirely professional and the job was well done.

After a terrible storm, I had damage on my roof from three and a half inches of hail. Wilson Roofing gave me an estimate and also worked with my insurance company. I am very happy with the new roof. I found their name on Angie's List.

Overall, it went very well. I haven't had much experience with major house repairs, so I don't have much to compare this with. However, the work was done very quickly, and clean up was excellent. I think we probably paid a bit more than we might have elsewhere, but I didn't get the feeling I was overcharged. Since this new roof was put on, by the way, we have had record-breaking amounts of rain in Austin. It's a relief to report that there are no more leaks!

I had a leak in my roof that I noticed after several days of thunderstorms. I called about eight-ten places and Wilson was the only company who could come to my house that day. They came to the house (on time), gave me an estimate, returned later that day (about a half hour early!), and made the repair in about an hour. Everything was done by 5:00 p.m. They are low maintenance, reliable and easy to work with. The guy who repaired our roof even went over to my neighbor's house to give them an estimate on a new roof after he finished ours.

Wilson is an excellent company to do business with. Wilson quickly returned calls and scheduled an estimate. Work was somewhat delayed because of a weather related backlog in work scheduled for the crew but I was well informed after I called and once scheduled, the work was begun and finished as scheduled. The crew was professional in every regard with no radios, no loud voices and no other undesirable behavior. They worked until dark to stay on schedule and the quality appears to be good. A followup question regarding rain runoff was responded to immediately by the estimator's return and resolved to my satisfaction during a joint inspection. I was very happy with the whole experience and that is a first in my 3 years in Austin and dealings with more than 5 home repair companies.

We received a detailed proposal of the basic work to be done, including several options, the materials to be used and the prices for the basic project and the options. The work was done promptly and efficiently with a very diligent crew and a competent supervisor. The crew worked long hours to make up for time lost due to intermittent rain. The only significant complaint I have has to do with the difference between what was agreed upon and signed by me and the company's representative and what was actually done, two flat roofs to be stripped completely and reroofed with specified materials. This was done for one roof, but not for the second one. Instead, the second roof was not stripped down to the plywood, rather, the existing cover of the roof was overlayed. This was not according to our contract. In my non-professional judgment, this change must have saved the company money both for new roofing material and for labor. Unfortunately, I was not able to negotiate a lower price.

A few weeks went by and we finally got enough rain that I could see that the leak was not fixed, i.e. my patch job was ruined. I waited for the next rainstorm,and I crawled up in my attic with a flashlight to pinpoint the problem area. It turned out to be coming from an attic vent. I again called Wilson. They came out and did some unspecified work on the attic vent. I could see they added a screen or something. On that visit they left suddenly, without explaining what they had changed or how much it would cost. It rained again that very night and I went back up in the attic to discover that the vent was leaking as bad as ever. I called Wilson the next morning and they sent the same couple guys back over to take another stab at it. This time they replaced the entire attic vent. The fix appears to have worked and I patched the ceiling again. I've been a little too scared to go up in the attic while it's raining. I can't bear to see that drip again.

We've had a long-time, relatively minor roof leak that I could find NO ONE to repair. Our roof is a standing seam metal roof which requires specialized knowledge to repair. Wilson Roofing agreed to check out the problem and repaired it within two weeks of estimating the project.

They did not have the correct size ladder to get into the attic area, as the access did not have a pull down ladder. Not a major issue, as I was pretty confident that the leak was coming from the satellite dish support and attic access wasn't necessary. He also caulked one other area on the roof that may of been a concern. I was expecting him to give a cost when he finished and to write a check. Instead they sent us an invoice. It was in the cost area that I was expecting to pay, so that was good. Service was fast, within a day of when I called, better than what I expected. Phone personnel was nice and kept me informed during the process. I have not been on the roof to see exactly what they did, but it did stop the leak.

Great!!! Very prompt upon initial call and then repair was done in a timely manner after first visit. We feel that Wilson Roofing did an excellent job with a great price. It was nice to be charged fairly for a job well done.

I was very satisfied with the work - they were very efficient and completed the job in one day.

Their staff was professional and courteous. They helped me get a fair amount from my insurance company and they never tried to pressure me into anything. When everything finally was settled with the insurance company in early December, I called and spoke to Mr. Wilson to ask if their original estimate was still valid, they expire after 30 days, and he said that the estimate was still good. I asked if we could get it done before Christmas and he said they could be out in two weeks. I got a call early the next week from one of the foreman asking me which day that week would be good for the job as Mr. Wilson had put a rush on the job. The crew showed up around 9:00 and were done and gone before I arrived home at 5:00 and from everything I can see they did an excellent job. Only after the front office had inspected the job and asked if I had any complaints or issues did I receive the bill. I've already recommend them to two friends and would not hesitate to recommend them to others!

The final product was very good. Progress of work was delayed due to incorrect shingles being delivered. What should have been a single day job lasted into a second day. Despite the delay the entire project was handled well. The cleanup was good, but not perfect. I'm still finding bits of trash that were missed.

They were polite, cleaned up after themselves, were on time, and responsive to our need to get work done before closing on the house. The bid was not the most expensive but not the least either.

We were happy with the repair they did on our roof. They were easy to get in touch with and sent someone right out to do the repair. They got the work done in a reasonable amount of time. We had no problems or complaints about the work. Wilson put the original roof on when the home was built.

They did an overall good job. We had a few problems with some nails left in the yard and paint on the new skylights, but they came back to take care of things. Other than that they did an excellent job and they finished in a relatively quick manner. They seemed to care about their reputation.