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Westlake Power Washing & Window Cleaning

Pressure Washing, Window Cleaning, Deck Maintenance,

About us

Austin's family owned & operated Power Washing, Window Cleaning, & Carpet Steam Cleaning service since 2002. We love what we do! Specializing in customer service and quality. We offer a variety of services for home owners and commercial purposes. We are capable of bringing water to your location. We can capture & recycle our wash water to comply with all current drought & water restrictions. Registered with the city of Austin for practicing enviromentally friendly cleaning processes.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Outdoor-Power washing, No Pressure Roof Cleaning, Window Cleaning Indoors-Tile Stone & Grout Cleaning, Carpet Steam Cleaning, Upholstery, Rug and Drapes, Windows

Amenities

Free Estimates
Yes
Senior Discount

$25

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.531 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-31 of 31 reviews

Laurie G.
01/2017
5.0
pressure washing, window cleaning
  + 0 more
on time and efficient
Description of Work: window cleaning and power wash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa B.
12/2016
5.0
window cleaning
  + -1 more
Service was excellent!
Description of Work: window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally M.
06/2015
4.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Cleaned the windows, inside and out. Powersprayed the patio. |I think we had a bit of a misunderstanding about the price.I will make sure it is in writing next time. Other than that, the job was done well.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Westlake Power Washing & Window Cleaning
[Removed member name], Thank you for your review, I'm sorry you thought our pricing was high but I assure you apples to apples our prices can't be beat with the level of trained technicians and insurance coverage we offer to protect our customers. Please let us know if we need to adjust our pricing to keep your business, we love our customers and want your experience to be a great one!

Gene B.
03/2015
5.0
pressure washing, window cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Westlake Power Washing & Window Cleaning
[removed member name], Thank you for the review, we really appreciate it!

Karen B.
04/2013
2.0
pressure washing
  + -1 more
See above comments.
Description of Work: We hired Westlake power Washing to wash our side walks, driveway and some of the stone work. We also wanted out 3 decks cleaned. The technician assured me that he would not use a strong force with the washer. However when the job was complete and the wood had dried we were left with much of the deck surfaces without stain!. He took if down to the bare wood. After calling Westlake we were told that this happens when stain is not applied properly. I had my doubts. The owner quoted us a price to re-stain the deck which was way out of line. It did not include the staining material either. I gave them the benifit of the doubt and have not posted a rating until now. My husband re-stained the decks himself just as he always had and looked great. He has since power washed them himself this past week and all the stain is still there! We believe Westlake used way too much pressure on our decks and we were left with a very unattractive mess. We wanted them cleaned because we were having a party so you can imagine our disappointment. Also Westlake should have sent 2 technicians instead of one. It was too much work for just one person.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Westlake Power Washing & Window Cleaning
Mrs. [member name removed], My Name is JT Hasty and I am the owner of Westlake Power Washing & Window Cleaning. This is the first time I have seen this review and I am VERY sorry for the experience you had with us. I assure you that this is not how we operate. Shawn was hired to be our main contact point for our customers and and in charge of bidding jobs and scheduling the crews. Eventually I was informed by some long time customers of mine that he was not performing his job very well to say the least. He was terminated last year after I found out he was soliciting our customers for his newly formed competing business Allied Services that offers similar services as Westlake. I could only imagine how many other customers were affected negatively by his behavior. Please know that if you ever want to give us another try I will discount all of your services 50%. I am VERY sorry for what happened. Thank you and have a wonderful day. JT Hasty 512-913-2740

Raissa F.
07/2010
5.0
pressure washing
  + -1 more
Great
Description of Work: They can out and did a great job power washing my pool patio. The also power washed the walkway around my house. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460
    • 1
    • 2(current)

Contact information

8810 Cullen Ln, Austin, TX 78748

www.westlakepowerwashing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pressure Washing,
Window Cleaning,
Deck Maintenance,
Gutter Cleaning,
Mold Testing & Remediation,
Roof Cleaning,
Floor Cleaning and Waxing,
Dock Building & Repair,
Carpet Cleaning

FAQ

Westlake Power Washing & Window Cleaning is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Westlake Power Washing & Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Westlake Power Washing & Window Cleaning offers free project estimates.
Yes, Westlake Power Washing & Window Cleaning offers eco-friendly accreditations.
No, Westlake Power Washing & Window Cleaning does not offer a senior discount.
Yes, Westlake Power Washing & Window Cleaning offers emergency services.
No, Westlake Power Washing & Window Cleaning does not offer warranties.
Westlake Power Washing & Window Cleaning offers the following services: Outdoor-Power washing, No Pressure Roof Cleaning, Window Cleaning Indoors-Tile Stone & Grout Cleaning, Carpet Steam Cleaning, Upholstery, Rug and Drapes, Windows

Contact information

8810 Cullen Ln, Austin, TX 78748

www.westlakepowerwashing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day